Customers` Favorites
“*Edited Review 9/28-
My husband and I contacted and spoke directly with the owner regarding our concerns regarding our visit as well as customer service received at our recent trip to this venue.
The owner took our concerns seriously and stated they will continue to train staff to provide much better customer service to customers. We will be visiting again in the future and can't wait to see the postive changes made!
(*First post-1 star) The staff @ Roselle location has terrible customer service!
Having previous customer service history, I've never treated anyone this way!
First time visiting, the girls were gossiping behind counter -looked annoyed when we asked questions &also kept rolling their eyes when asked questions.. which was only a few to get an idea of what we wanted to order.
Very rude & unprofessional! I think the person's name was delilah, that's the name our receipt listed.
We unfortunately spent $16 dollars, we will not be returning until you fully train staff to have better customer service skills !
We Will be sharing our experience with family and friends.“
“it is always a great experience at the Roselle DQ. but I have to give a huge shoutout to their employee tonight. She was working so hard to fill the orders as fast as she possibly could! Tony check your shifts from 5/4 this evening. I think she said her name is Haley. She was an outstanding employee. I know the world is understaffed and she could have easily been frustrated at the never ending line, but she was working so hard and I just thought you deserved to know what a great job she was doing. I just thought she deserved a little shoutout!“
Customers` Favorites
“Best ice cream ever!!!! I am an ice cream snob when I’m on vacation. I have to have it every day and I walked miles to that ice cream parlor this week the owner and the boy Jake that worked there was such awesome people too. I will definitely be back. I went tonight because I’m leaving in the morning sorted caramel chunk.!!!! you will not be disappointed“
Customers` Favorites
“We ordered a classic cone with mango, and Vito shaped it into a rose right in front of us, petal by petal. My son couldn't take his eyes off it. He held that cone like a trophy and was almost too impressed to eat it. Almost. Ana was just as friendly, patient and smiling the whole time, and both of them treated a little kid like a real customer instead of rushing us along. That kind of service is rare at a mall counter.
The mango tastes like real fruit: bright, smooth, and not overly sweet. You can tell there's nothing artificial in it. The menu also offers unlimited flavors on any size, so next time we'll mix a few.
The shop itself looks great. Stone walls, wood beams, warm lighting, and Halloween decorations up right now, which my son loved. The display case is clean and well organized, and there are macarons, crepes, waffles, and coffee drinks if gelato isn't your thing.
A classic cone is $8.80 before tax. Not cheap, but for the quality, the presentation, and the service, it's fair. I'd pay it again without thinking.
Vito and Ana, thank you for making my son's day. We'll be back.“
Customers` Favorites
“Many Oat milk ice cream options, and so many delicious flavors for ice cream, shakes, sundaes and shaved ice. Love that your dog gets to come into the restaurant and gets free ice cream. Chairs to sit inside or outside.“
Customers` Favorites
“Nice ice cream shop and a bonus as they have entertainment“
Customers` Favorites
“I was really happy with my visit. The customer service was really great, sorry I do not know the name of the nice young lady that took my order. I was really happy that you guys have Blue Moon!! It’s my favorite flavor, and I will be back to come get some more. 5/5 stars ❤️❤️❤️“
Customers` Favorites
“A FRIENDLY PLACE, WHERE EVERYONE IS WELCOME AND CAN FEEL AT HOME. THE CUSTOMER SERVICE IS FAMILY STYLE AND VERY KNOWLEDGEABLE ABOUT THEIR PRODUCT'S. ALSO WILL ADJUST ORDER'S TO SATISFY CUSTOMER'S PREFERENCE'S. IN OTHER WORD'S HAVE YOUR ORDER YOUR WAY. ALWAYS A SMILE AND A HAPPY HELLO. WHERE ELSE CAN YOU GO WHEN YOUR DAY ISN'T GOING YOUR WAY TO PUT ON A SMILE?“
Customers` Favorites
“Very friendly and everything was delicious.“
Customers` Favorites
“I have yet to try an ice cream there I don't like! I suggest the White Chocolate Salty Oatmeal Cookie....so good! Their ice cream pies are delicious and high quality as well. You must try their sparkle cone too-nothing like it anywhere else.“
Customers` Favorites
“Best blizzards ever! Worth the drive! WONDERFUL!“
Customers` Favorites
“The people working are very nice, and they will make whatever you want if they have the ingredients. Ankit the owner is very community oriented. every time I walk in there I'm just visiting some friends.“
“Bug in my ice- cream. no thank you. when I brought this to the workers and they just said sorry and continued working... what about the ice cream with the bug? how many bugs are there. my son had oreo ice cream.. YUK! Never again we will go there...“
Customers` Favorites
“I absolutely love having this boba shop so close to our home! I’ve been here a couple of times now, and Beck and Asem have always been so kind, genuine, and welcoming. You can really tell that they care about their customers and genuinely want you to enjoy your drink. They even take the time to ask if you like it and make sure you’re happy with it, which I really appreciate.
It’s also so nice to have a small, friendly local place within walking distance. I’ve really enjoyed my visits here, and the people who work here make the experience even better. They’re both such lovely people, and I’m happy to support them. Highly recommend stopping by! 🧋❤“
Customers` Favorites
“Solid italian food. I've only tried their pastas and they were very good. Good quality chicken and servings are plentiful. The only suggestion I would make to the restaurant is to better set up their online ordering systems and encourage customers to use them versus calling in orders. Also, allow take out ordering on holidays such as new years eve when you're open.“
Customers` Favorites
“Comet Frozen Custard is one of the best local spots in Rolling Meadows! The frozen custard is always fresh, creamy, and packed with flavor. They have a great variety of daily flavors and toppings, so there’s always something new to try.
The staff is consistently friendly, the service is quick, and the atmosphere has that classic neighborhood ice cream stand feel that keeps people coming back. Whether you’re stopping in for a cone, sundae, shake, or just a coffee, everything is made with care.
It’s a family-owned business that truly cares about its customers and community. If you’re looking for a great dessert spot in the northwest suburbs, Comet Frozen Custard is absolutely worth the visit. Highly recommended!“
Customers` Favorites
“Came in early afternoon on 12/16 and was greeted by Caitlyn, who welcomed me with a big smile and let me know she was happy to help if I needed anything. I was looking to get a birthday cake for my daughter, but the size available on display was a bit too large. When I asked if there were any smaller options, she explained that she had just made one and it would be ready in about 10 minutes if I didn’t mind waiting.
She even let it freeze a little longer since it was freshly made, added the candy toppings, and kindly offered to write a small birthday message on it. The entire experience was friendly, fast, and extremely courteous.
Highly recommend this location, and I would absolutely return—especially if Caitlyn is working. Her exceptional service truly went above and beyond.“
Customers` Favorites
“Sundaes, blizzards and frozen drinks! Yum!“
Customers` Favorites
“I recently ordered a custom birthday cake from this Dairy Queen, and I couldn't be happier! The owner-ALOK is incredibly helpful, kind, and so creative with the cake designs. They really took the time to make sure the cake was perfect for the celebration. Not only did it look amazing, but the ice cream was the best I’ve had—fresh and delicious. If you need a cake for a special occasion, I highly recommend coming here!“
Customers` Favorites
“The service here is amazing. The people here, especially Rose, are nice and caring. I like that I can get a cold or hot beverage. The food is great, too. And it's just a great place to sit for awhile. Very welcoming place.“
Customers` Favorites
“Mmmmm Good Stuff! Best frozen dessert ever“
Customers` Favorites
“The peppermint frozen yogurt cake was delicious! The perfect Christmas dessert!“
Customers` Favorites
“I am SOOOO lucky to live right across the street from this ice cream shop. It’s a bit more pricey than some places but the cost reflects the incredible quality of their premium ice creams. My faves are Peanut butter cookie dough; Coconut chip; Fat Elvis & Zanzibar (a rich dark chocolate). There’s a flavor for everyone. I think there’s like 50 different kinds. Open from mid-March to mid-October & on the last day of the season, you can buy whatever is left over. I got a whole tub one October for about $50–it lasted the whole winter! Yummmmm🥰“
Customers` Favorites
“Excellent ice cream and fudge!!“
Customers` Favorites
“Buckeye Brownie cookie is to die for!!!“
Customers` Favorites
“I visited for the first time today as I just happened up on this Place while
making a U-turn and I am very picky. However the owner was very accommodating and made my drink to order without any rush at the window and it was absolutely perfect. Nothing but good vibes and customer service all around. I definitely recommend.
SUPPORT SMALL BUSINESSES AND GET A GREAT COFFEE!!“
Customers` Favorites
“⭐⭐⭐⭐⭐
Great Chai, Delicious Treats, and Excellent Service!
Had a great experience at Chai Corner! We ordered chai, a brownie, and puff pastry, and everything was enjoyable. The chai was satisfying, and the snacks made for a perfect combination.
A special shout-out to Nawaz and Subhan for their excellent service. They were friendly, attentive, and made sure we had a great experience.
Definitely a place worth visiting if you're looking for good chai, tasty snacks, and welcoming service. Keep up the great work! Highly recommended! ☕👏“
Customers` Favorites
“What a magical, well run, homey place for all ages. It is almost a time travel trip back to kids were welcome, families have a great time and everyone can enjoy delicious food. Hot sauce bar was a hit for me. When you go, it’s please talk to Sherri and David, they have fun stories to share. Well done 👍
I did not try the escape room, might have been still there…..“
Customers` Favorites
“The butter pecan was amazing, also the 🍓/🍌 cup was delicious.“
Customers` Favorites
“Too sweet always under cooked plus no mo bday free cookie no thanks ill pass tooo doughy like it’s not a doughnut 🍩 lol people be on they jobs cooking baking wit an attitude not ever gonna taste 👅 perfect 😍 if ya dontbaddd loads and loads of love 💘 not attitude rude cause she always be there cooking the darn cookies wrong I told her how to improve in Store 🏬 but she wanted payment for chewy doughnut 🍩 cookies 🍪 not cooked thru im cool I told her we could get sick 🤢 she said who cares longs as I got cookies to sell then hey im selling them I said ok“
Customers` Favorites
“Changing my review here! I said I never be back to this location but my normal one was closed due to something, I got the back to school line up and OMG every cookie was just amazing Much love you guys definitely are doing amazing. Much better than 2 weeks ago! You maybe my weekly Crumbl Monday a good one.“
Customers` Favorites
“El señor atendiendo es muy amable la agua Fresca de guayava que me recomendo estaba deliciosa 😋“
Customers` Favorites
“Thankful to have a couple vegan options. Very good 😌“
Customers` Favorites
“I was waiting for my cookies when I observed a worker who was rolling dough. She stepped away from the dough table, and went on her personal phone, then immediately went back to touching the dough. Wearing the same pair of gloves the entire time. I made a comment that she should probably switch gloves if she is going to touch her personal phone and then peoples food. Just wanted to be sure it doesn’t happen again. That’s gross.“
Customers` Favorites
“shout out to Jason! made ordering easy and the food came out fast! my kids were happy to get the ice cream so quickly!“
Customers` Favorites
“Wow! The scoop size is massive. So delicious. I was way too ambitious getting a double 🤣“
Customers` Favorites
“Amazing gelato and great staff. They aren't pet friendly so we were standing outside and eating our desserts and they brought us water for our puppy. We also got some free delicious cookies for our group at the end of the night. Will definitely go back!“
Customers` Favorites
“Lydia was so helpful getting us started on our first froyo experience!“
Customers` Favorites
“This is a small ice cream shop with some very good, but also some very strange flavors (like Durian or Black Sesame). They gladly give out samples, so make sure you try a flavor out before buying.
The sizes are on the small size for the price. It was close to $40 for 4 of us to get cones.
The place also has been redecorated for Initial D instead of Doraemon.“
Customers` Favorites
“Love the ice cream. I love variety of flavors.“
Customers` Favorites
“very cute boutique and the ice cream, so good!! lots of flavor choices and the ice cream names, pretty great and funny. family focused for sure ♡ very nice staff. thankfully we live around the corner so we'll def be back!“
“Nice drive thru icecream store in Oak Brook, right on Roosevelt road. They have many unique flavours. They even had sitaphal flavor during Ramzan. Several benches with umbrellas to sit and hang out. Parking lot os relatively small. Employees were friendly and fast. Good place for kids and families to hang out.“
Customers` Favorites
“Culver’s at mount prospect is a really nice and friendly place specially one employee...!!! I dont know his name but he makes every guest feels welcome..!!! And the food is really good..!! My daughters love chicken tenders and ice cream 🍨“
Customers` Favorites
“Very clean store with a hand-sanitizing station with great variety of flavors and toppings. Delicious frozen yogurt and friendly staff.“
Customers` Favorites
“Glad you’re changing to Coke products. My family of 5, prefer coke over Pepsi. Pepsi is too sweet.“
Customers` Favorites
“There are a lot of mixed reviews here. Our experience was great! The lady behind the counter was super nice and answered the few questions we had. The cookies were amazing (lucky for us, it was a Dubai chocolate cookie week). Everything was clean, nice and pleasant. We'll be back!“
Customers` Favorites
“Muy buena👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍“
Customers` Favorites
“Highly recommend coming here. Their ice cream and paletas are delicious. I had the lime ice cream my husband had the mango. P.s. bought cookies and cream and strawberry paletas for the road. Great customer service.“
Customers` Favorites
“My first time there I had a chocolate shake it was delicious“
Customers` Favorites
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“Vegan marshmallows & Fantastic flavors! My favorite is the Flight: banana cream pie, This &$#! Got Serious, rhubarb crumble and Heaps of Love Yep 4‼️ Try the most unique & best tasting ice cream anywhere served by the friendliest and most welcoming staff! Head to Dinis!“