Customers` Favorites
Customers` Favorites
“I usually don't do this but I guess I can't let it slide. I'm a regular Customer and I always treat everyone working there with a kind attitude even tho they're slow. But this location should Hire people who can show a little more Pride specially Hiring Teenagers. I understand these kids have to deal with Nasty adults. But one kid looks like he HATES working there. It isnt the first time, I pulled out my StarCard and he said something like "we don't take that here" (signs say that you do and I didn't see any sign that it wasn't working or anything) either he can't do the process or doesn't feel like doing it. Bottom line Everybody has been paitent with me as a customer and has tried their best.“
Customers` Favorites
“The Glazed donuts and coffee roles are to DIE for .They’re Always friendly when I come in . Great local donut shop. Their Glazed donut is my favorite donut on the planet. If it were as healthy for me as broccoli , I’d come in daily.“
Customers` Favorites
“The donuts, especially the honey dip, are very good. They do need to either have a website or update their social media pages to reflect closings/vacation or when donuts are not available so customers don't make the trip out here for nothing.“
Customers` Favorites
“The best honey dipped yeast donuts Ive tried so far. Fun specials and unique items, friendly service from all staff. Clean facility. I have to go back to try more donuts and all their coffee flavors like Banana. The muffins looked out of this world too.“
Customers` Favorites
“The desserts are amazing we got there too late and missed the mochi donuts. But we got this other mochi dessert with cream and custard filling. It was so so good, and even better the next day. One has a match cream and another a custard filling. We will definitely be back to try their other stuff.“
Customers` Favorites
“The DONUTS!!! They are fabulous...“
Customers` Favorites
“I really liked the donuts. Super light, and very little sugar compared to regular american style donuts. I don't have much of a sweet tooth, so I really appreciate that, though if you're looking for a sugar rush, you might be disappointed.“
Customers` Favorites
“What a great experience I had! Michael and Thawn made sure that I got exactly what I wanted, even though I changed my mind after initially ordering. Additionally, when I asked for the specific mochinut I had been craving, he told me they were out, but would make one for me if I was willing to wait for that. The tea and mochinut were outstanding. I recommend their green tea with boba and the chocolate mochinut! Great great service, if you are looking for a sweet treat in the area, this is the place to go.“
Customers` Favorites
“went for the first time today and got a yummy blueberry scone and a strawberries and cream iced coffee which was really good. My husband got the honey and sea salt latte which he really enjoyed. We will be back !“
Customers` Favorites
“Came in today, Sunday 10/13, expecting a decent crowd since it’s Sunday! Walked in and it was busy but only one young girl working. Just wanted to comment on how wonderful of a job she did despite seeming overwhelmed with the large orders and being by herself. Maybe someone was on break, but I just wanted to comment on great she did by herself on a busy Sunday morning! She was apologetic for the wait over and over again. Great service and I hope this young girl gets recognized for her great job!!“
Customers` Favorites
“Today was my first time trying Heav’nly, the caramel apple ice coffee was delicious and I enjoyed my breakfast sandwich as well. I look forward to making another trip there soon!“
Customers` Favorites
“Do you support businesses that stop food from going to waste?
This place supports that concept, for that reason alone it gets 4 stars. I got a surprise bag for dirt cheap prices, it included a box of donuts (6pcs) and a brown box with 3 large muffins and some munchkins.
Just in case folks are interested the app is called “TooGoodToGo”“
Customers` Favorites
“Love Dunkin gray experience Fun place to visit get good coffee and food“
Customers` Favorites
“My daughter gave it a 💯 out of 5 stars. absolute best service and food we have experienced. begged them to have a location in Chicago“
Customers` Favorites
“Best coffee in the whole wide world the services is always great“
Customers` Favorites
“It’s good there but I would wise if they work on the way they prepare their hush brownies. I think they make them in the morning and keep them by the time you come to buy them they are already hard like a rock.. please change the way you prepare them because my kids like them“
Customers` Favorites
“The people who work here are the best !! They are professional, courteous and always do an excellent job. The culture behind the counter also seems like one of any successful business, and a testament to everyone who works there. Great job !!“
Customers` Favorites
“I been going to this dunks for awhile and seen alot of different employees since I work in the area time to time and the guys Gene and Tyler working at this location now just make your morning!. Coffee and latte always on point, my sandwich perfectly toasted everytime! Plus friendly service all the time! Listen if anyone else is working its a toss up but those guys haven't failed me yet!“
Customers` Favorites
“I always love coming into the Dunkin’s on Cambridge Rd. In Woburn. The crew of people are always so sweet and kind to me. They always make my coffee perfect and just the way I like it! Thank you to just a few of them I run into during the day, Gerri, Harvier, Julia, Andrew, Nejma, and Fehmider.“
Customers` Favorites
“In a service station. 2 Brazilian Staff had trouble underage my order and made mistakes entering it. We took our time amd verified and corrected 3 times since i was the only customer. Could be very tricky in crowded times or if you need clarification on options, orders or food limitations and allergies.
Dietary restrictions: Some gluten and dairy free options available!
Parking: Service station parking lot“
Customers` Favorites
“After a long day at work I normally don't stop for coffee but for some reason I just felt like I really wanted to get something to drink. I decided to try something new and went with an iced Americano, with cold foam, butter pecan syrup and blueberry or maybe coconut unsweetened flavoring. Whatever I got though it was amazing. Hands down one of the best rings I've ever ordered and I'll always get that from now on!! Thank you dunks for making a delicious drink. Plus it was the weekend too so that extra caffeine kept me up pretty late that night, which I can't complain.“
Customers` Favorites
“As a local plumber I travel all around Boston and I've been to many a Dunkin donuts. This Dunkin' donuts here in Brighton is absolutely the best. The coffee is always fresh and the people are always friendly. No joke if you don't believe me you should go in and see for yourself“
Customers` Favorites
“Clean, nice employees. Parking lot was sorta difficult, and Maps said this location had a drive thru when it does not.
Vegetarian options: Love the egg and cheese, but default they come with bacon. A tad annoying that you pay for bacon when you don't want any. Donuts are good.“
Customers` Favorites
“Very delicious donuts, many tables and more
Vegetarian options: There are no vegetarian dishes
Dietary restrictions: Totally don't come vegetarians
Kid-friendliness: Donuts only very sweet“
Customers` Favorites
“This DD has wonderful customer service. I just switched DD’s recently and I’m really happy I changed to this location. Hsu has been a delight! She is so patient and positive. It’s really nice to go to a place where the staff is welcoming, friendly, and helpful. Our coffee’s have been great but the GREAT customer service really matters to me.I look forward to going to this DD now each day. Hsu thank you for being such a ray of sunshine!!!“
Customers` Favorites
“this Duncan is in the most awkward spot of the town. The entrance is very weird. The parking lot is very narrow upon walking inside. Notice employees are scattering around like they don’t have a destination or assigned locations. This Dunkins definitely needs to be improved. Highly suggest manager talk to employees and have them placed in designated locations to perform work efforts. it’s very important that you have your employees understand that their job is to be placed at certain locations of the building so this way your employees are not scattering around. I sat inside the store for a half an hour and watch your workers do their job as I do Google reviews based on negative reviews which draws my attention to the location when I had walked in I was not greeted as it’s very important to greet every customer that walks in through your doors even when you are working the registers, it’s very important for the register employee to acknowledge new customers or any customer coming in to greet them as they are attending to another very important to greet customers as you are attending another to show that you are appreciated the thought of them coming into your location and welcome them in with hospitality as I watch your workers. Your workers were not designated and we’re trying to perform other employees task. Hope to come back and see that there are some changes.“
Customers` Favorites
“There should be Way More Stars to Give to those, for that Special Lady that served me tonight a Hot Chocolate. Her Customer Service Skills were Impeccable in a Very Giving Friendly Humble way.. She would put the Rest of the 4 other Dunkin establishments to Shame. Thank you very much.“
Customers` Favorites
“Paulina was truly extremely kind to me and the staff were efficient (even though they were clearly packed and understaffed). My friends and I had only had positive experiences here. If anyone is to complain, they clearly have nothing better to “
Customers` Favorites
“Staff is always super friendly. If you eat at Dunkin a lot in New England you know not all Dunkin are the same. Somehow certain ones always have better coffee and better food. Well this is one of those Dunkin's. Food is always great, the coffee is always fresh and again the staff are fantastic.“
“I'm a food service veteran, so I really appreciate good service.This Dunks is great - Friendly, Fast and Accurate during busy times.During slow times I've gone in and had fabulous conversations with the staff.Yo manager guy - give them all a raise!LoL“
Customers` Favorites
“I just want to say I order both app and through drive thru. Both are always done as quickly as possible, even when there's a long line. It's the only Dunkin's I'll go to because I know my drinks will always be done correctly. Also I want to give a huge shout out to the crew who works in the afternoon/evening. They are always extremely friendly and so kind. Usually always the same workers, so I look forward to getting my drinks from them. I hope they get some recognition for their great customer service!“
Customers` Favorites
“I have been to over a 100 different dunks while traveling through New England. I come in here every Friday at 1:45 as a little treat to end the work week.The worker who makes the ice coffees here makes the best ice coffee I’ve had out of any of the dunks I’ve been to. I don’t know how to explain it it’s just always perfectly made every Friday. Bagels and donuts r normal dunks bagels and donuts. But if u like ice coffee this is the place to go.“
Customers` Favorites
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“I’ll give it 4 cause the new manager there was pretty nice explained it to me …….I ordered snacking bacon was served Cold like they came out of fridge manager came out saying that they serve the snackin bacon room temp. Huh? They almost looked Raw. But the manager explained that we as the customer have to tell them how we like it cause not everyone wants them hot and crispy. Makes sense , cause when customers order coffee they have to tell The worker how you want your coffee or your sandwich.“