Customers` Favorites
Customers` Favorites
“I have been coming here for about 3-4 months now and when I tell you the food is amazing, it is AMAZING. Rachid the owner is always so welcoming, polite, family oriented and personable. I love it here. I have brought friends and family to this location and they love it here too. Amazing. Please come down and check this place out if you haven’t. You will not be disappointed. Thank you Rachid and staff for providing such a welcoming place that makes you feel at home.“
“Jenna and Yarlin are both superstars, I wanted to contact corporate but it’s hard to be able to send them a compliment. Both of these women go above and beyond for me and are always pleasant even when I had to count out change to get my morning coffee.“
Customers` Favorites
“A big shout out to all the nice people, both workers and patrons, that helped with getting my car keys out of the Big Belly trash outside. Dunkin and Belmont rocks!“
Customers` Favorites
“I am not sure how this cafe can get anything lower than 5 starts. The food and coffee is OUTSTANDING! Such a unique place with unique taste. The vibe is what you want first thing on a Saturday morning. My favorite is the Tahini square (a sesame based treat). Wish there were more Oven Birds around!“
Customers` Favorites
“I continue to have amazing experiences visiting this Starbucks location; my drinks are always made amazingly, snacks always on point and my favorite barista always provides top notch service! Highly recommend this location
Kid-friendliness: Every time I visit this location there are parents with small children or school aged children enjoying an afternoon snack with friends. The staff is always pleasant and professional!
Wheelchair accessibility: Both front and back door entrances are stair free and easily accessible.“
Customers` Favorites
“Have you ever been having a really bad day and someone does something nice unexpectedly and suddenly you want to cry? Anyways the women here are fantastic and deserve raises“
Customers` Favorites
“I love the Bakehaus. Cushings Square has been made infinitely more delicious and the outside seating is summery and lovely!“
Customers` Favorites
“Who doesn’t love a good old fashioned cafe-bookstore combo? It’s awesome enough that we’ve got a bookstore back in Belmont Center, and the cafe really sweetens the deal. (Also the bear on the menu is bomb!)“
“I'm a food service veteran, so I really appreciate good service.This Dunks is great - Friendly, Fast and Accurate during busy times.During slow times I've gone in and had fabulous conversations with the staff.Yo manager guy - give them all a raise!LoL“
Customers` Favorites
“this Duncan is in the most awkward spot of the town. The entrance is very weird. The parking lot is very narrow upon walking inside. Notice employees are scattering around like they don’t have a destination or assigned locations. This Dunkins definitely needs to be improved. Highly suggest manager talk to employees and have them placed in designated locations to perform work efforts. it’s very important that you have your employees understand that their job is to be placed at certain locations of the building so this way your employees are not scattering around. I sat inside the store for a half an hour and watch your workers do their job as I do Google reviews based on negative reviews which draws my attention to the location when I had walked in I was not greeted as it’s very important to greet every customer that walks in through your doors even when you are working the registers, it’s very important for the register employee to acknowledge new customers or any customer coming in to greet them as they are attending to another very important to greet customers as you are attending another to show that you are appreciated the thought of them coming into your location and welcome them in with hospitality as I watch your workers. Your workers were not designated and we’re trying to perform other employees task. Hope to come back and see that there are some changes.“
Customers` Favorites
“I love tatte, the coffee/espresso is very good. Their pastries are delicious and fresh. I’ve given 5 stars because my review should not in any way affect the business itself.
I do have to preface, I work in the service industry, I understand that hiring a training staff is difficult and I’m always patient while people are learning and never short or irritated when a mistake is made. I come here a lot despite the mistakes that happen often. It not the end of the world and it happens, No biggie, but If you point out the mistake made to the (assuming) manager (lady with glasses) you will be met with passive aggression and rudeness.
I pointed out that a drink was missed despite ordering it and she walks up to me and says “here’s your receipt” very snarky and rude and storms off all angry. There it said only “1 cold brew”. I’m very apologetic and say to the lovely person making the coffee (bc the “manager” stormed off) “I’m very sorry but there must have been a miscommunication and I did order two of the cold brew.” At no point did the manager return to ask if I would still like said item, she just brushed me off as if there was absolutely no possible way her employee made a mistake. I walk out after that only to realize they forgot my biscuit. (Which I paid for and was on the receipt she so smugly passed to me and ran away). I had to go back and get.
Turns out, her staff does make mistakes contrary to her dismissive belief. Other reviews on here have echoed the same issues with this specific manager. (Rude, short, dismissive). I hope she has a better day :)“
Customers` Favorites
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“My coworker drives from the North Shore for these croissants and I’m glad I finally tried them. I think the almond croissant and regular croissant are very good. The apple turnover was okay. I’m sure the canele is good too, but I think mine was very slightly underbaked. Will definitely come back.“