“Walked in the door to hear a shout out HELLO GOOD MORNING!! from staff behind who were busy. That perosn had stopped a moment to look at who was entering and offered a smile. Thank you for that!! What a way to bring clear!!
Staff had great communication and costumer service skills. Communicating if busy that they would be a moment and making eye contact. Eager to serve you and great attitude. Great with knowledge of the app as well. Its a busy location and this crew was on the ball !! Great work keep it up!!“
“I want to give a big shout-out to Harsimran at Tim Hortons! She’s always friendly, hardworking, and goes above and beyond to make sure everything runs smoothly. Her customer service is amazing — she’s always smiling, quick, and super helpful. Every time I visit, she makes the experience better. Tim Hortons is lucky to have her on the team! 🌟“
“Regularly visit this Tim’s as this is the cleanest I’ve been to in Winnipeg. Food is always good and they get my order correct. Wife only eats from this Tims. I’m such a regular all I have to say “the usual” and they get my food spot on all the time.“
“The quality and variety at Tim Hortons is always TOPS! What adds to a favourable visit is the people working there. On a recent visit I had two Great Customer Reps; SUKHVEER & SUKHMANI. These two woman worked as a cohesive team. While Sukhveer was showing me (older senior) how to use my Tim's Online App, Stukhmani was puting together my order. They both smiled and knew each others moves so that my order was ready by the time I completed order, and payment. They have been trained well and so patient to wait for me to make purchase decisions, without any rushing or disappearing to go do something else. That's Customer Care! I really enjoyed the limited time Chocolate chip muffin with Hazelnut centre. Merry Christmas to them and others on staff who were also attentive to their customers.“
“Tim Hortons is always a great place to stop by. The staff are friendly, welcoming, and make you feel comfortable as soon as you walk in. They handle orders quickly and with a smile, which makes the experience even better.
The food is fresh and satisfying, especially their doughnuts and coffee is consistently good, perfect for starting the day or taking a quick break.
The service is efficient and organized, even during busy hours, and you can tell the team works well together. The atmosphere is warm and relaxed, making it a nice spot to sit, enjoy your meal, or catch up with someone.
Overall, it’s a reliable and enjoyable place with great service, good food, and a comfortable vibe. Highly recommended! This place made me want to come back again and again.“
“Out of all tims, i like the atmosphere, it's more quiet and more 'casual' compared to other Tim Hortons, and i enjoy the staff, they always make it right if something does go wrong (which is very rare) Cheers to Nixon and Hazel in the morning/evening“
“I had a wonderful experience at Tim Horton's. Gurleen and Simran truly go above and beyond to make every visit pleasant. They are incredibly friendly, attentive, and clearly take pride in their work.
Thank you both for your kindness and dedication, sending lots of love and respect your way.“
“This was my first time at this location. The evening staff is very helpful and extremely knowledgeable. They provided me an excellent recommendation and personalized attention which makes the entire process seamless. I asked their names ( Arman and Aman) to appreciate their efforts . Thanks for making my day :)“
“Today I visited to this store and it was extremely busy, might be due to short staff.A short girl with her cute voice was trying her best to handle the situation.It was really appreciable.More than her voice I admire her efforts.Hats off to her.“
“Absolutely loved the drinks at this location inside the RRC Polytech. I bought London Fog here recently ! Perfectly steeped Earl Grey tea with smooth, steamed milk and just the right touch of vanilla—cozy, creamy, and comforting. Great balance of flavors, not too sweet, and consistently well-made.
Highly recommend!“
“This location is very busy, but the team makes sure to be fast as possible to deliver the best service to their customers.
I ordered breakfast when the line was long- despite having to rush and stress things, the team always makes sure to give it their all, smile, and thanking their customers for visiting.“
“I always stop by to get my sausage farmers wrap and coffee for my family, and it’s always a great experience! The food is fresh, tasty, and served hot every time. The coffee is rich and smooth — the perfect way to start our mornings. The staff are friendly and quick, even when it’s busy. My family looks forward to breakfast from here every day! Highly recommend this place for anyone who loves a good breakfast on the go.“
“We ordered coffee today at the drive-through; this location has fast service, and we got our coffee with a smile and a warm greeting. I'd like to put in a word about the worker named Karman. Very nice and friendly, with excellent customer service skills. definitely makes our experience much better than any other location. Will come again. I would recommend this Tim Hortons to anyone.“
“Special thanks to Khushpreet Kaur. Even being busy at drive thru, she came to us and corrected our orders and apologized for mistakes made other team members. She made wrap again for us and say sorry and thank you with warm smile.And she gave access to washroom quickly after wait for long time. Nice girl !“
“Avani at this Tim Hortons. She is incredibly polite, friendly, and professional, and always serve with a smile. She took the time to make sure my order was perfect and made the visit genuinely pleasant. Employees like her really represent great customer service and make customers want to come back. Thank you for your excellent service!“
“I stopped at Tim Hortons this morning and Sunita was really kind and efficient. I ordered a classic BLT and a hot chocolate, and both were made just right. She double-checked my order without me asking and handed it over with a smile.
It’s the little things — friendly service and fresh food — that make a difference. Nice visit overall.“
“This location is a true gem for a quick and delicious stop. The staff are always incredibly friendly and efficient, making every visit a pleasant experience. Their coffee is consistently fresh and flavorful, the perfect way to start the day. The selection of baked goods is always appealing, offering something for everyone. I highly recommend this Tim Hortons for its excellent service and quality products.“
“This store is my regular haunt now that I've realized that Starbucks was costing me twentybucks.
It's a regular Tim's, clean, efficient, etc. But the stand out feature of this location is that they haven't got my order wrong. I'm sure it will happen, but it hasn't yet..“
“This is a self serve Tim's. They have regular and dark roast as well as french vanilla. They also have the same variety of sizes but I didnt see any Tim's food. Not bad, definitely not as good in comparison with non self serve Tim's, but it's not bad. Certainly better than other coffee shops around.“
“The 5 star rating is for the service we just received in the drive thru. Was recently at another location that didn’t deliver on service at all but this one was great…and the apple fritter was also delicious! Appreciate the friendly service and you can hear the smile in the voice taking your order.“
“Tim Hortons is a truly wonderful place for a quick and satisfying treat. The coffee is always perfectly brewed, offering a comforting start to any day. Their baked goods are consistently fresh and delicious, making it hard to choose just one. The staff are incredibly friendly and efficient, ensuring a pleasant experience every time. It's a delightful spot that consistently exceeds expectations for a casual cafe.“
“I had a really good experience. The staff were friendly, they took my order politely, and everything was served the way I wanted. The service was fast, the place was clean, and the food and coffee tasted fresh. Overall, it was a comfortable and pleasant visit, and I would be happy to go again. I attend by amrit.“
“Was here with my dad. I feel like he's kind of disappointed with me overall as a person.
The staff was really nice.
Food was good. Pizza and sandwich thing was dope.
I might not have been the best son. Guess I can see where he's coming from.
Coffee was nice and strong.
Everything is fine. We all feel normal.
I love my dad. Pretty sure he likes me back. This was nice.“
“I enjoyed the overall atmosphere the most. Everyone was welcoming and supportive, and the experience felt well organized. I especially appreciated how engaging and interactive everything was, which made it both enjoyable and meaningful. What I enjoyed most was how friendly and helpful everyone was. The environment felt comfortable, and I learned a lot while still having fun.“
“i likethis tim hortons, they are friendly here and make my order right always! their mgmt team here is amazing and there staff go above and beyond daily, this place is clean and nice to sit in. i like the music they play now in front seat area.“
“The best Tims Horton in the city! Staffs are so enthusiastic and friendly, always making me feel comfortable when communicating with them. I've tried many Tims store in Winnipeg, but this is the first one that comes to mind when I want an Iced Latte and Wedges, even though it's quite far from my house. Well, it's not just about the drinks, it's about how they make you feel.“
“Service at Tim's on Northgate has always been exemplary. Keep it up. It's June 30, 2022, had hot chocolate and chicken strips. You guys are great!! March 16, Saturday night. Thank you for the hot chocolate and the good service. Not that I have ever had problems with my order. I know some people make the coffee shops not a nice place to eat and use the facilities and ruin it and make a mess. I was having my hot chocolate when I noticed one familiar girl I know from a group. They lined up to use the facility, out came one of her young friends and told her something and I asked what's wrong, so she told me. Even though i told her she should tell the staff, she said they only went there to get something hot and will go home eventually.
Favorite to order has been bb breakfast muffin without butter and coffee.
August 18, 2024
Sheesh. Thank you“
“Stopped in for an ice capp after a nice walk on a very warm summer day. The place was well kept and clean. The staff I encountered were very friendly and made a usual trip to Tim Hortons, an extra pleasant experience. Enough so that it was worth reviewing a well-known franchise of which people are certainly familiar.
At this location, the staff were exceptional.“
“This is my morning stop. The coffee is usually quite good, Same goes for my food. I enjoy being served by Karrie as she’s prompt, accurate and usually has a good joke. Karrie keeps the tables clean, bathrooms well kept And always with a big smile.“
“Honestly speaking, given the location of this store, most people would have low expectations. But as a UW student, this Tim's is one of the more convenient and affordable options for a quick bite between classes. Every time I've made an order, the staff are incredibly friendly and always working hard to get everything done quickly and correctly. My food and drinks are always made well, just the way I've asked, and because they're so busy it's usually fresher than most other Tim's I've visited in the city. Wonderful team - give them a raise!“
“Great and fast service,
waiting time is very less compared to other stores
Fresh coffee and food
Even staff is very kind with smiling face
i visit this place mostly evening time & there are only 2 person working and they gave fast service 😇😇👍🏻👍🏻“
“I ordered the Habanero Bowl and it was absolutely delicious perfect flavor and freshness. The staff was very polite, friendly, and super helpful, which made the experience even better. Great service and great food. Will definitely come back!“
“I love that Tim Hortons where I usually go there 3-4 times in a week . I just wanna specially thank and appreciate to (kiran )who is always greet me with smile and give the best service always in terms of making best drinks and sandwiches. I really appreciate that girl!!“
“This is the best tim hortons i have ever been to i took a coffee at store front and the employee Gurseerat helped me about the Tim Hortons mobile app and also passed me on a physical card as well.. was really great definitely going back!👍“
“Always a great experience at this Tim Hortons! The food is fresh, the coffee is hot, and the service is fast and friendly. Whether I go through the drive-thru or stop inside, I’m always impressed by how quickly they get my order out without sacrificing quality. Great job to the team!“
“This location is very convenient as it is close to my workplace, but what truly makes it exceptional is the staff. They are absolutely wonderful. We know each other by first name, and our interactions are always respectful and friendly.
The food is consistently fresh, and I always feel comfortable making any request. Each visit leaves me feeling genuinely welcomed and well served.
I gave the atmosphere three stars only because the location presents some challenges, but the service and quality more than make up for it.“
“One of the better Tims on campus. Offers full Tims Menu unlike the other one in Engineering or in Tier/ Fletcher Argue building. Great hours of operation. Closes slightly later than the rest of the other Tims on Campus. Has a great seating place to enjoy your coffee inside. Also accepts Tims card points and Tims Credit. Staff is very friendly and welcoming. Line ups are long as hell at peak hours. Many times I have had to leave the queue when i am halfway cause i had been standing in line for too long or I had to run to a lecture. They should find a way of tactfully handling these long queues. Also, very limited power outlets inside. Not a great place to get work done if your device has low battery. Other than that its a great location. Tables are generally very clean for the amount of customers this place serves. Staff is under staffed but still amazing. Food is great and well prepared.“
“Excellent Service from Dammy
I visited Tim Hortons today and was served by dammy, who provided an amazing experience. I ordered a stef tea and everything was prepared perfectly. Dammy was polite, quick, and had a warm attitude that made my visit enjoyable. The order was accurate, fresh, and served with a smile.
It’s always nice to be greeted by someone who genuinely cares about customer service great job, Dammy ! I’ll definitely be coming back. I give the 5 star“
“Great customer service, polite and people with great smile. I was impressed with how well the baked goods were glazed and displayed. I don't need their baked goods at the moment but everything looked very appetizing and clean so I ended up getting a treat. However, the washroom was dirty even in the early morning at 9 a.m. given that this location is on busy Portage Avenue and many people stop here during long drives, the washroom should be checked more frequently.“
“This is a Tim Hortons that is located inside the grace General Hospital most of the emergency entrance.It has limited hours and also I think the menu items are more limited than a drive-thru Store free standing.There are other hospitals that are in Health Sciences Center Saint Boniface Hospitaland others.I'm not sure if any of them have the good hours of the freestanding stores or the complete menu but I doubt seriously whether they do and I would call ahead make sure they're open.“
“This location - Gateway - is better than most in terms of service and atmosphere. One of the biggest things is its much cleaner than nearly every other Tim's I go to, which, like most fast food places, has seen a huge hit it that respect over the years. This franchisee must be old school which is “
“This location is so perfect with everything staff is so friendly and there is order taker named Par she always remember my order I don’t need to repeat every day she knows what I want and it’s always right. My food and drinks always perfect. This is my favourite location for my breakfast.“
“I go to this tims everyday, sometimes twice a day, the morning staff are great, have my order ready and no issues, iris and deb are awesome and always so nice to everyone and go above and beyond!
my problem is anytime I go and its the evening/weekend staff its such a difference in customer service. I get the same thing every time I go coffee and a bagel with cream cheese with a butter knife so I can evenly spread the cream cheese onto both sides of the bagel, iris always loads up the cream cheese (you pay extra for it so makes sense) but on the weekends/evening I pay for cream cheese and get the smallest amount that it doesn't even cover the one side of the bagel. not everyone eats the bagel closed like a sandwich. and even if they did, this is the smallest amount that it would just be dry and bland.
sorry for the rant just wish it was even across the board as I love going here for the kindness I've always received.“
“I go to this Tim’s location at least 3-4 times a week for coffee and occasionally a rice bowl. The ladies who work there are always so pleasant and friendly at the drive through. I will continue to return- this is my favorite Tim Horton’s location with wonderful staff. I forgot her name but there is a girl in particular who is extremely friendly and kind. I will come back and update her name when I’m certain on what it is.“
“I grabbed a Turkey BACON Club and it came with no bacon.. BUT their Iced Capps kinda make up for it. I live out of town and go out of my way just to get them. NO other location tastes as good. It's fluffy and sweet. It's made absolutely perfect.
ICED CAPPS HIGHLY RECOMMENDED HERE.“
“The service in this Tim Hortons outlet is good and the staff is quite efficient. However, they have recently stopped accepting cash, which has made things a bit inefficient and awkward. I’m a daily customer and never use cash personally but I have witnessed multiple instances where customers stood in line for a while only to be turned down by staff because they only had cash. To improve on this, I would suggest that the manager of this outlet considers putting up at least one sign saying “We don’t accept cash” which is big enough for people to read from a distance, so that people are informed before they stand in line.“
“I visited this tim hortons yesterday and the service which the girl name Pardeep gave an excellent service to us. She was so polite and humble. I came with my mother and i was busy on call , the girl Pardeep was so humble made my mother so comfortable as my mother gave order by herself which was so difficult in other restaurants.“
“I’m genuinely impressed with this Tim Hortons location, it’s a standout among chain restaurants where consistency across stores is expected, but this one truly goes above and beyond.
The staff pays incredible attention to the smallest details that make a big difference: napkins are always stocked and readily available, tea is properly stirred so the sugar fully dissolves, and they consistently provide a second cup or sleeve to prevent burns. The food is meticulously prepared, perfectly assembled, neatly wrapped (never sloppy), and handled with real care, even though much of it arrives pre-packaged. These thoughtful touches elevate the entire experience far beyond the standard.
It’s clear the team here takes real pride in their work, and it shows in every order. If you’re in the area, this is the Tim Hortons worth seeking out highly recommended! 5 stars! 🚀“
“This Tim Hortons location stands out for its clean and cozy atmosphere. The staff is often highlighted for their friendly and efficient service, contributing to a welcoming environment. While specific menu items aren't detailed in the reviews, the overall experience suggests a reliable spot for a quick coffee or snack.“