Tim Hortons in Winnipeg

“I had a great experience at Tim Hortons (Garden city) thanks to Sukh. Their customer service was outstanding—friendly, polite, and very efficient even during a busy time. They made sure my order was perfect and greeted everyone with a smile. It’s employees like Sukh who make a real difference and keep customers coming back. Highly recommended!“

“I always enjoy visiting Tim Hortons on Waverley Street. The restaurant is consistently clean, the food is fresh, and the coffee is always prepared just the way I like it. What really makes this location stand out is the outstanding customer service. Jasmeen is exceptionally friendly, welcoming, and genuinely customer-oriented. She greets customers with a smile, ensures orders are accurate, and goes above and beyond to make every visit a pleasant experience. Her professionalism and positive attitude make a real difference. Thank you, Jasmeen, and the entire team, for your excellent service.“

“I want to give a big shout-out to Harsimran at Tim Hortons! She’s always friendly, hardworking, and goes above and beyond to make sure everything runs smoothly. Her customer service is amazing — she’s always smiling, quick, and super helpful. Every time I visit, she makes the experience better. Tim Hortons is lucky to have her on the team! 🌟“

“Probably the worst service I've ever had! People who order way after us were getting their orders before us. The staff had to ask what our orders were. They seem to care more about the skip the dishes orders than in store customers. And this is a constant at this location!“

“Best Tim Hortons out there, honestly have been going there for the past few months and every time they were exceptional like the time it take to bring out your order to bring understanding and supporting while ordering
Highly recommended, thanks you staff members for this care that was show, especially Staff Sukhmani - wish you all the best!“

“Stopped by Tim Hortons this afternoon and honestly had such a great experience! The atmosphere was warm, clean, and welcoming the moment I walked in. The staff were super friendly, patient, and made sure my order was perfect. My coffee was fresh and made exactly the way I like it, and the food tasted amazing and fresh as well.

What really stood out was the customer service — everyone was smiling, working fast, and still taking the time to be polite and professional even during the busy afternoon rush. It’s rare to see a team handle customers so smoothly while keeping such a positive vibe.

The seating area was neat, comfortable, and perfect for relaxing for a bit during the afternoon. You can really tell the employees care about keeping the place organized and making customers feel comfortable.

Definitely one of the best Tim Hortons experiences I’ve had in a long time. Huge appreciation to the hardworking staff for making the visit enjoyable. I’ll absolutely be coming back again soon! ☕🍩👏“

“Excellent service at Tim Hortons! Martha was professional, friendly, and incredibly helpful. Her positive attitude and strong leadership skills truly stood out. She goes above and beyond for customers and represents the company exceptionally well. Tim Hortons is lucky to have her—I honestly believe she has all the qualities to be a great manager. Thank you, Martha, for the outstanding service! 😊“

“visited this Tim’s after the renovation and I love the new look of the store but most especially I love the great customer service, the staff were all nice most specifically Edna! Thank you so much for the great breakfast experience“

“Tim Hortons is always a great place to stop by. The staff are friendly, welcoming, and make you feel comfortable as soon as you walk in. They handle orders quickly and with a smile, which makes the experience even better.

The food is fresh and satisfying, especially their doughnuts and coffee is consistently good, perfect for starting the day or taking a quick break.

The service is efficient and organized, even during busy hours, and you can tell the team works well together. The atmosphere is warm and relaxed, making it a nice spot to sit, enjoy your meal, or catch up with someone.

Overall, it’s a reliable and enjoyable place with great service, good food, and a comfortable vibe. Highly recommended! This place made me want to come back again and again.“

“I visited Tim Hortons today at around 2:50 PM and wanted to order a Protein Quencher. It was my first time trying the drink, and I was a bit confused about what to choose. One of the staff members kindly helped me and recommended a perfect Protein Quencher. She was very friendly and patient, and I absolutely loved the drink. Thank you for the excellent customer service—I will definitely order it again!“

“Today I visited to this store and it was extremely busy, might be due to short staff.A short girl with her cute voice was trying her best to handle the situation.It was really appreciable.More than her voice I admire her efforts.Hats off to her.“

“This location is very busy, but the team makes sure to be fast as possible to deliver the best service to their customers.

I ordered breakfast when the line was long- despite having to rush and stress things, the team always makes sure to give it their all, smile, and thanking their customers for visiting.“

“Tim Hortons is located inside of the on the run gas station located on 1015 Notre Dame Ave, in the west end of Winnipeg on the corner of Notre Dame and McPhillips Street.

The Tim Hortons has a drive-through and is located inside of the gas station. The staff is friendly and service is fairly quick.“

“Great place to grab coffee and food! The staff are always friendly, the service is fast, and my order is prepared accurately. The restaurant is clean, and the coffee is always fresh. I always have a pleasant experience here. Highly recommend this location!“

“Absolutely loved the drinks at this location inside the RRC Polytech. I bought London Fog here recently ! Perfectly steeped Earl Grey tea with smooth, steamed milk and just the right touch of vanilla—cozy, creamy, and comforting. Great balance of flavors, not too sweet, and consistently well-made.
Highly recommend!“

“I stopped at Tim Hortons this morning and Sunita was really kind and efficient. I ordered a classic BLT and a hot chocolate, and both were made just right. She double-checked my order without me asking and handed it over with a smile.
It’s the little things — friendly service and fresh food — that make a difference. Nice visit overall.“

“I had a great experience . The staff were friendly, welcoming, and provided quick service. My coffee was fresh and made exactly how I like it, and the food was delicious. The restaurant was clean, organized, and had a comfortable atmosphere. I always enjoy stopping by for my morning coffee and appreciate the consistent quality and excellent customer service. Highly recommended!“

“Special thanks to Khushpreet Kaur. Even being busy at drive thru, she came to us and corrected our orders and apologized for mistakes made other team members. She made wrap again for us and say sorry and thank you with warm smile.And she gave access to washroom quickly after wait for long time. Nice girl !“

“Was here with my dad. I feel like he's kind of disappointed with me overall as a person.

The staff was really nice.

Food was good. Pizza and sandwich thing was dope.

I might not have been the best son. Guess I can see where he's coming from.

Coffee was nice and strong.

Everything is fine. We all feel normal.

I love my dad. Pretty sure he likes me back. This was nice.“

“I love this Tim Hortons and I can understand why it’s always so busy, both in the drive-thru and inside for takeout orders.

I’ve tried many Tim Hortons locations over the years, and this one is honestly my favorite. Whenever I’m in Winnipeg, this is the location I usually stop at because I know I’m going to get great food and excellent service.

Even when it’s really busy, I don’t mind waiting because this is the Tim Hortons I choose to go to. I’ve noticed that other Tim Hortons locations in Winnipeg don’t usually repeat your order, but this location does, and I really appreciate that. It helps make sure everything is correct. I’ve ordered through both the drive-thru and inside the restaurant, and the service is consistently friendly and efficient.

I’ve been to other Tim Hortons locations where mistakes happen more often or the customer service isn’t as attentive. This location stands out because the staff are professional, respectful, and genuinely care about getting orders right.

The croissants are never burnt, the eggs are good, the hash browns are crispy and not soggy, and the tea is always great. The staff take pride in their work, and if there is ever an issue, they apologize and make it right.

Whoever the manager is, you’re doing an excellent job training your staff. It shows in the quality of the service, the attention to detail, and the overall customer experience. This location truly understands customer service, and that’s why I keep coming back whenever I’m in Winnipeg.“

“Exceptional service from start to finish! The team creates such a positive atmosphere that grabbing a coffee becomes the best part of my day. They are fast, friendly, and always make customers feel valued. It’s rare to find service this consistently great. Highly recommended!“

“We ordered coffee today at the drive-through; this location has fast service, and we got our coffee with a smile and a warm greeting. I'd like to put in a word about the worker named Karman. Very nice and friendly, with excellent customer service skills. definitely makes our experience much better than any other location. Will come again. I would recommend this Tim Hortons to anyone.“

“Satveer provided outstanding customer service at Tim Hortons. She was friendly, polite, and very attentive throughout my visit. My order was prepared quickly and accurately, and she made sure everything was perfect. Her positive attitude and professionalism created a welcoming experience. Employees like Satveer truly make a difference and keep customers coming back. Thank you for the excellent service! Highly recommended“

“My favorite Tim's ever.
Staff is very friendly and professional.
Drinks are amazing and well prepared and served every single time .
Very big thank you to Bhavjeet , she's so friendly and always smiling.“

“This is a self serve Tim's. They have regular and dark roast as well as french vanilla. They also have the same variety of sizes but I didnt see any Tim's food. Not bad, definitely not as good in comparison with non self serve Tim's, but it's not bad. Certainly better than other coffee shops around.“

“Visited for the first time and had a great experience. The food was very delicious, and the service was excellent. Ayush was friendly, attentive, and took our order very efficiently. He made sure everything was perfect throughout our visit. Highly recommend this place, and we will definitely be coming back!“

“The service is very good but slow sometimes to respond to customers. Also the experience I have had is that the place needs to be cleaner than what it is in the seating area
And also
Deentation, with customers that are a little slower“

“Tim Hortons is located on 2117 Ness Ave in the St James area of Winnipeg. This is located directly adjacent to the Winnipeg International Airport and it’s pretty cool to see the planes descending preparing to land from this site. This restaurant is clean, the staff is friendly and there’s plenty of parking in addition to a drive-through. Good place overall.“

“Service at Tim's on Northgate has always been exemplary. Keep it up. It's June 30, 2022, had hot chocolate and chicken strips. You guys are great!! March 16, Saturday night. Thank you for the hot chocolate and the good service. Not that I have ever had problems with my order. I know some people make the coffee shops not a nice place to eat and use the facilities and ruin it and make a mess. I was having my hot chocolate when I noticed one familiar girl I know from a group. They lined up to use the facility, out came one of her young friends and told her something and I asked what's wrong, so she told me. Even though i told her she should tell the staff, she said they only went there to get something hot and will go home eventually.
Favorite to order has been bb breakfast muffin without butter and coffee.
August 18, 2024
Sheesh. Thank you“

“The Tim Hortons at 1572 Regent Avenue is my go to place for a cup of coffee or tea. The staff working in the store are very friendly and nice. Hetu often goes above and beyond to help customers understand the flavours and ingredients which are newly added time to time.“

“Ordered a double double, half n half, and an iced capp, worker who I believe his named was Ahmad/Ahmed delivered me the best and fast service along with the workers, I even had a conversation with him and he helped my daughter pick what she was craving! Tim Hortons always delivers the best service and is the best when it comes to hiring the right staff.“

“This team is honestly the best in the city by far. The staff here are so kind, efficient and really make people feel like people instead of just an order. My appreciation and gratitude towards the staff at this location is never ending. Thank you for all your hard work everyday.“

“The best Tims Horton in the city! Staffs are so enthusiastic and friendly, always making me feel comfortable when communicating with them. I've tried many Tims store in Winnipeg, but this is the first one that comes to mind when I want an Iced Latte and Wedges, even though it's quite far from my house. Well, it's not just about the drinks, it's about how they make you feel.“

“Always a great experience at this Tim Hortons! The food is fresh, the coffee is hot, and the service is fast and friendly. Whether I go through the drive-thru or stop inside, I’m always impressed by how quickly they get my order out without sacrificing quality. Great job to the team!“

“One of the better Tims on campus. Offers full Tims Menu unlike the other one in Engineering or in Tier/ Fletcher Argue building. Great hours of operation. Closes slightly later than the rest of the other Tims on Campus. Has a great seating place to enjoy your coffee inside. Also accepts Tims card points and Tims Credit. Staff is very friendly and welcoming. Line ups are long as hell at peak hours. Many times I have had to leave the queue when i am halfway cause i had been standing in line for too long or I had to run to a lecture. They should find a way of tactfully handling these long queues. Also, very limited power outlets inside. Not a great place to get work done if your device has low battery. Other than that its a great location. Tables are generally very clean for the amount of customers this place serves. Staff is under staffed but still amazing. Food is great and well prepared.“

“This is a Tim Hortons that is located inside the grace General Hospital most of the emergency entrance.It has limited hours and also I think the menu items are more limited than a drive-thru Store free standing.There are other hospitals that are in Health Sciences Center Saint Boniface Hospitaland others.I'm not sure if any of them have the good hours of the freestanding stores or the complete menu but I doubt seriously whether they do and I would call ahead make sure they're open.“

“This location is very convenient as it is close to my workplace, but what truly makes it exceptional is the staff. They are absolutely wonderful. We know each other by first name, and our interactions are always respectful and friendly.
The food is consistently fresh, and I always feel comfortable making any request. Each visit leaves me feeling genuinely welcomed and well served.
I gave the atmosphere three stars only because the location presents some challenges, but the service and quality more than make up for it.“

“I love that Tim Hortons where I usually go there 3-4 times in a week . I just wanna specially thank and appreciate to (kiran )who is always greet me with smile and give the best service always in terms of making best drinks and sandwiches. I really appreciate that girl!!“

“It’s been many years since I’ve seen someone working at a drive-thru window with such a genuine smile. Tim Hortons needs more employees like Anmol. Friendly service like this truly makes someone’s day. Great positive attitude!“

“I always come to this Tim Hortons because it’s the best location. My order is always prepared well and made correctly. Only once was my order incorrect, and the manager handled the situation very politely and professionally, replacing it right away. Great service and a consistently positive experience every time“

“Honestly speaking, given the location of this store, most people would have low expectations. But as a UW student, this Tim's is one of the more convenient and affordable options for a quick bite between classes. Every time I've made an order, the staff are incredibly friendly and always working hard to get everything done quickly and correctly. My food and drinks are always made well, just the way I've asked, and because they're so busy it's usually fresher than most other Tim's I've visited in the city. Wonderful team - give them a raise!“

“This location - Gateway - is better than most in terms of service and atmosphere. One of the biggest things is its much cleaner than nearly every other Tim's I go to, which, like most fast food places, has seen a huge hit it that respect over the years. This franchisee must be old school which is “

“Great location.clean facility.Servers actually look at you when handing over the food/drinks.Many other locations they are too busy speaking to their coworkers in another language and don't even look at the customer when dealing with them.“

“Classic Tim's.
There was an issue with the debit machine in the drive through and the line was backed up a bunch. I was so impressed with how clam and professional the serving staff were as they navigated the situation.
Great job y'all!!!“

“I go to this Tim’s location at least 3-4 times a week for coffee and occasionally a rice bowl. The ladies who work there are always so pleasant and friendly at the drive through. I will continue to return- this is my favorite Tim Horton’s location with wonderful staff. I forgot her name but there is a girl in particular who is extremely friendly and kind. I will come back and update her name when I’m certain on what it is.“

“This tim Hortons is beyond my expectations with everything service, quality and staff. There is one employee name Par she is perfect to remember your order make sure take time to greet you on window as well while taking orders. She is brilliant employee I ever seen in any restaurant. She knows how to make relationships with customers and make us feel like family. Big applause to her.“

“The service in this Tim Hortons outlet is good and the staff is quite efficient. However, they have recently stopped accepting cash, which has made things a bit inefficient and awkward. I’m a daily customer and never use cash personally but I have witnessed multiple instances where customers stood in line for a while only to be turned down by staff because they only had cash. To improve on this, I would suggest that the manager of this outlet considers putting up at least one sign saying “We don’t accept cash” which is big enough for people to read from a distance, so that people are informed before they stand in line.“

“I wanted to recognize Supervisor Joanne for her outstanding service. She is always friendly, efficient, and incredibly hardworking. On one visit, I saw her handling the drive-thru window with impressive speed while also helping prepare sandwiches, all without compromising service quality. Whenever Joanne is working, the drive-thru runs smoothly and wait times are minimal. In fact, I can usually tell she's on shift because there are no issues and the line moves quickly. Her dedication, efficiency, and positive attitude make a noticeable difference to the customer experience. Thank you, Joanne, for all your hard work!“

“Perfect for a quick pit stop. Just note that it’s located right inside the Shell gas station and is a very small setup. While they do have two small tables if you need to sit down for a minute, it’s definitely geared toward takeout rather than dining in. Super convenient when you're on the move!“