“We ordered a steak burrito ? fully loaded with lots and lots of ? sauce, 3 ranch bacon ? chicken chalupas, ?, 2 steak casadeas and took it home for dinner. It was so good ? and maybe in the future weekend, we'll go there again. 5 star ? ?“
“My family from out of town and I met up at Charlotte Hall, MD Arby's as a middle meeting point to sit down and exchange our Christmas gifts. The staff was so attentive, genuine and kind that it actually kind of blew our minds. We all said to each other that we felt like we were in some kind of twilight zone. It goes to show you how rare it is these days to enjoy a pleasant experience in a public place. This experience however was above and beyond anything we could have asked for from a dine in "fast food" restaurant. The manager on duty brought us cookies and ice creams for the kids - things we had never even ordered. My little nephew (of course not knowing any better) confidently requested a Peanut Butter and Jelly sandwich while we were all placing our orders at the register. The staff behind the counter thought this was the cutest thing. This led to the manager letting us know that "he is writing a letter to the owner to be sure a Peanut Butter and Jelly is on the menu for our next visit." My nephew wore the biggest smile after this was told to him. This was a tremendous evening with my family and we were - and still are - incredibly thankful for the 5-star exceptional service that was provided to us.Lastly, the food! Arby's food never disappoints. Always fresh and appetizing.“
“I hate to complain because this DQ has good customer service and the wait isnt long at the drive thru but my kids have complained about the cheese curds being over cooked and they havent tasted the same the past couple of times we have been there they say they are too crispy hopefully this changes in the “
“The service is very friendly. Their sandwiches are really good. Much better than WaWa. I've been to the charolotte hall store and it is no where as good as mechanicsville. Keep up the good work. A place is only good as their management is.“