Customers` Favorites
Customers` Favorites
“Makes great sandwiches.
google maps however has identified the wrong location on the map for this business. While it is in this strip mall, it's a few doors to the north on the edge of the north building, before Taco Bell.“
Customers` Favorites
“I’m hoping this review will help the ownership course-correct their staff. Jersey Mike’s is a good overall concept. I know they have mostly Gen Z people working and supervising, but here is a huge issue. There is never a time when I order something from this store in Lake Orion, and the order is correct. They do not read the order slips. I place my order through the app. Today, the sandwich I ordered was supposed to have 3 different meats, they only put two. On my order, I asked in special instructions to go easy on the oil and vinegar. I literally watch them put a normal helping of oil and vinegar, and then put a side of it in the bag. As the super was finishing the sandwich I had to tell her to put mayo on the sandwich per the order I had placed. It’s very frustrating that they cannot read a piece of paper and do what it says. It’s not difficult. I really wish there was a Publix in Lake Orion. The sub is half the price and twice the quality. If you’re gonna charge $20 for a sandwich, the least you can do is hold your staff accountable for delivering a quality experience for the customer. Yes I tipped on the app which made me even feel more ripped off.
Update: Management was nice enough to reach out to me about my review and offer restitution for the bad experience, and most importantly said they would make improvements with the staff by having higher expectations when it comes to following order instructions. I will update my review again after my next experience.“
Customers` Favorites
“Healthy eating made good! The food here never lets me down. Im obsessed with the pomegranate agua fresca. It’s so refreshing delicious. ⭐️⭐️⭐️⭐️⭐️ “This Jerk Chicken & Mango wrap is straight FIRE! 🔥 Every bite is a perfect mix of sweet, spicy, and fresh. The jerk chicken is seasoned just right, the mango salsa adds that juicy pop, and the swiss chard wrap keeps it light but still super satisfying. The pepper jack cheese melts in with the BBQ sauce like a little flavor party. If you want something bold, tropical, and delicious without feeling heavy—this is it. I’d order it again ASAP!”“
Customers` Favorites
“Delicious! Fresh, no skimping on the meat, whole family enjoyed their meal!!!“
Customers` Favorites
“The employees made it a great experience! Very welcoming.“
Customers` Favorites
“Food is overpriced. Food is good, though stuff wasn't really helpful. It made many mistakes on cash. Register where I had to get the manager to refund 2 things. That I did not purchase for the most part. It was not bad, just expensive.“
Customers` Favorites
“OPEN MORE STORES!!! FERNDALE NEEDS ONE!!!“
Customers` Favorites
“local favorite for many years if you like Steak Subs you will love tubbys!😁😉“
Customers` Favorites
“🌟 5 Stars (first time customer)
I was very impressed with the friendly customer service. I called 10 mins before they closed and they took my order with pleasure, you don't find that kind of service anymore. Saved me from making dinner tonight, I was very satisfied, and food was awesome and fresh 😋 thank you! I will be back again and will do my best to refrain from ordering last minute next time hahaha 😄 although you did well accepting my order either way. 🥰 thanks again“
Customers` Favorites
“Super store with great management!“
Customers` Favorites
“The owner is so nice, you can tell he really takes pride in his restaurant. All of the staff is great too. And the food... so delicious. Been going to Tubbys since I've been born!“
Customers` Favorites
“Ordered 25 subs for my son’s baseball team and everything was perfect and on point. Excellent customer service and food. Thank you So much!!!!!“
Customers` Favorites
“food was great! services exceptional“
Customers` Favorites
“I have been going to Potbelly for about three years. I started at the one on Crooks near 16 mile and now I go to the one in Rochester Hills. Today is Election Day. I voted and then went to Potbelly for my sandwich and malt. As I paid for my purchase I was offered a Free cookie because I had a, I Voted sticker on my jacket. I thought that was a really cool thing to do and I thank Potbelly. Well done. A thankful customer, Bob G“
Customers` Favorites
“I love the food they have gluten free giant subs which are always my favorite. And they make sure to ask if it's because of allergy or if it's just a preference. But the people that work there always have a attitude and have zero customer service. They just seem so upset to be there. And it makes it feel awkward standing behind the counter while a angry person is making your sandwich lol 😆 and the music is insanely loud. But the foods good so what ever ill keep coming back. Five stars for the angry sandwich crew“
Customers` Favorites
“My servers name was ASHLEY
She was absolutely professional
Her service was exceptional and so friendly
She was fast and efficient in her skill of sandwich making. She offered me many other choices and options to go with my sandwich experience… As long as she is an employee at this store I will continue to be a frequent customer… Thank You Ashley for the wonderful subway service“
Customers` Favorites
“This place is amazing love the workers, Marie is so nice with Me and my daughter. Best subway ever“
Customers` Favorites
“We ordered for Christmas Eve at the subway in Clarkston Mi! The gal who took our order and made our order was just so nice! The subs were so good and a hit at my party! She had everything ready when we got there and was just super nice! I’m so bad for not remembering her name but she will make a great manager one day soon ! There are nice ppl out there and u can’t go wrong with Subways for parties!“
“I love this Subway. It’s the one young lady working there that makes it the best. I don’t catch her name but she is cute and ever so sweet. Always smiling. I asked her about why and found that she intentionally does this just to add a little sunshine to the world. As Subway subs go, she also makes them better than any other Subway I’ve dinned at and that number could be in the dozens.“
Customers` Favorites
“They are clearly understaffed right now as I’ve been waiting on food for over an hour. Spoke with an associate who offered to remake food for delivery which I appreciated, but I could also tell they were slammed. I felt for the employee so said just send the food. Understaffing is certainly an issue in this industry and many others, but solutions need to be found for the interim. Business models adapted, etc. I know that’s a corporate thing, but freaky fast is a bad promise in understaffed economies. It sets the tone for standards to be a certain level, and when it’s not met it turns what could’ve been a good experience into something disappointing- because of the implied expectation being sold to the consumer. This isn’t fair to consumers, or employees. The ceo needs to be giving franchisees options for these times, because as it stands they’re setting their employees up for failure daily.“
Customers` Favorites
“I wish Subways were open a little later. I always walk in 30-45 minutes to close and they're mopping the floor and the chairs are stacked and I feel so bad for walking in close to closing. But, they always accommodate me and if my order is highly customized they'll try to charge me for a cheaper option.“
“Thanks for lunch today! and a bigger thanks for going above and beyond for me, when I goofed with my online order. Much appreciated!“
Customers` Favorites
“Yo hear me out. I've been to this subway many times and I'm never upset with my sandwich. There's a bearded dude who says everything's better with shredded cheddar, and he's right. Plus he makes a fantastic sub.
This evening I stopped in and I was helped out by this cute brunette, she also makes an absolute banger sub. Even moving quickly she was spot on with everything. Thanks again for my excellent BMT.
I like this subway, they have genuine are-teests(artists) working!“
Customers` Favorites
“I was there recently and the lady on schedule was sooo amazing I truly enjoyed being a customer that day she was so lovely and welcoming very hospitable and pleasant I believe her name was JoAnn but I’ll never forget how sweet she was and she truly brightened my day ✨✨✨✨“
Customers` Favorites
“Every time I visit Jimmy John’s, I’m consistently impressed by the outstanding customer service from Sean P and Nick L. Their attention to detail and friendly demeanor truly make my experience memorable. Kudos to them for consistently delivering exceptional service!“
Customers` Favorites
“{{restaurant.reviews}}“
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“If Google would let me give 10 stars, I absolutely would — all thanks to Tim. I don’t know what kind of employee training they’re giving him at Subway, but this man works like he’s the Gandalf of Sandwiches.
I came in fully expecting a basic “grab a sub and go” kind of trip, but Tim turned it into a whole experience. He greeted me like I was a VIP, built my sandwich with the precision of a heart surgeon, and somehow managed to keep the entire store running smoothly while cracking jokes and being genuinely friendly.
The man remembered ingredients faster than I can remember my own birthday. He layered that cheese like he was crafting a masterpiece. And by the time he toasted the bread, I was like, “Okay Tim, I see you—Michelangelo could NEVER.”
Even during the rush, he stayed calm, professional, and hilarious. You could tell the entire line was in a better mood because of him. Employees like Tim are rare. Subway, if you’re reading this: protect this man at all costs and give him a raise, a medal, a crown—something.
If you want your sandwich made right and want to leave smiling, go to this Subway and pray Tim is working. He’s THAT good.“