3.2
Average
147 Reviews
1329 Heather Street, Shakopee · 5.63 miles
- Take-Out
- Delivery
- Drive-Through
“Overall I’m a JJ fan, but I felt compelled to share my experience here because it went above and beyond. I had ordered for delivery and JJ used a third party delivery (totally fine and normal), but then I got a call that the driver had marked the food delivered but never grabbed the food. They weren’t able to cancel since it was through a different system. They asked if I would be willing to pick it up and I said yes. Truly no problem, understand this happens and I was only 7 minutes away, but I didn’t know at the time that they were willing to bring it to me if I couldn’t come get it (very kind!!) Anyway, in the meantime the driver (uber delivery, not a JJ driver) texted my number that he wasn’t grabbing the food because I didn’t leave a “good enough” tip (I left 15%). After some back and forth, I told him to leave me alone and he was saying he was going to note go get my order and bring it to me. I didn’t feel comfortable with him coming to my home and I was already at JJ. While I was in there, he came in and the JJ worker (dreads and glasses, very nice guy!) asked him to leave and he could tell I felt uncomfortable leaving on my own. He walked me to my car and made sure I was safe before going back in to the store. It was really kind and made me feel a lot more safe in our community knowing there were people out there looking out for others!! Thank you so much, I appreciate it!!”