“post COVID slump has changed here. Really cheerful and helpful current staffing has turned around coffee experience here. thankx starbucks. now heading into long Minnesota Fall/Winter this location has great indoor/outdoor fireplace which is NEVER on and should be.???customers would love it.please???“
“I’ve been to a lot of Starbucks in my life, and none of them compare to the experience I had at Southdale! Everyone is so friendly that I felt like I could stand there for hours just chatting. After I got my order (probably the quickest out of any Starbucks I’ve ever been to), I decided to sit at the little dining area at the end of the counter. I was only there for, like, fifteen minutes and I was FLABBERGASTED by how horrible so-called “adults” act when they’re ordering coffee!! There was a guy yelling that they put cream in his coffee instead of putting it on the side. The barista apologized and offered to make him another. He wasn’t having any of it. He just kept going on and on about how they “should’ve known” and they “don’t know how much cream he wants.” The barista, again, apologized and offered to get him a new one. He took it and stormed away. During that guy’s little tantrum, the group behind him made their way down to the pick up counter. I guess they ordered a lot of food because it was taking the other barista a minute to gather it all. The next lady in line was absolutely not having it. She kept yelling, “Hey! Can you come take my order? I only want one thing!” The barista told her they’d be with her in just a moment, but she just kept repeating that she only wanted one thing. When she finally placed her order, she was ranting about how waiting was unacceptable and her entire order should be free. I say entire order because the “one thing” she wanted happened to be eight highly customized drinks. She kept ranting while she waited on her massive order, so I left to finish my drink elsewhere. All of this happened in the ten minutes I was there, so I can only imagine how horrible people treat these baristas on a daily basis. They all deserve a Medal of Honor.“
“The ladies that work at this Starbucks are tremendous people that deserve a raise. They're truly remarkable. They always welcome me with a smile and they know my order before I tell it to them. I'm glad to be a regular at this Starbucks.“
“I'm leaving a five star review because the service has been fast every time I've been here, even during busy times. Food at Starbucks is okay, but it's expensive, which is why I gave the food two stars. When choosing a Starbucks, I typically go to the one at this location because even during rush hour, service is fast if you order inside. You can also order your food or drinks ahead of time with the Starbucks app, and the employees get your stuff ready before you come.“
“Had the most EXCELLENT service from a lovely lady Fran! She had the sweetest and most welcoming disposition, she even inquired about me and my friends' day. Ultimately she made the entire experience 10x better and we will be returning because of her!!“
“I throughly enjoy ordering here whenever I am in town. Whether I am indoors or in drive thru— the service is consistent, kind, efficient, & the team is happy to accommodate my needs/requests as a customer. Thank you for being so genuine.“
“Incredible customer service Jeff and Shante and the rest of the crew were all smiling and such positive energy! Thanks for showing my girl Karma (dog) so much love! My step daughter loves to come to this location and now I can see why! Excellence is definitely apparent and appreciated!“
“Wow! This place is impressive. They are crazy busy during the peak hours and still keep up! Everyone is very nice and very friendly! The drinks are always made just how I like them. They stay well stocked so they always have what I like.I really appreciate this place on my tough mornings. Thank you Starbucks employees!“