Customers` Favorites
Customers` Favorites
“Normally go to 4th street subway with no complaints. But on the subway app this store supposedly honored 6.99 foot longs with code 699FL. Problem is total never updated and over charged me. 11:25am pick up time, so I came in 10-15 minutes early to see if they could advise me on how to fix. Then everything took a turn for the worse. Not only did staff show no interest in helping me and looking at my email to show them my concern. Staff person kept cutting me off and didn’t give me the time of day. Saying I would have to talk to manager that was not there. Asking her “would you just look at email”. I guess this was her last straw and told me she would not proceed with my order. Wow, ended up going to 4th street and having excellent service. Now I get the hassle of following up with credit card company and management to see how they correct poor customer service.
Update:
Management called back, listened and explained. Simple explanation that applied to only one sandwich per order. All could have been avoided with patience to customer. One star to 4 stars.“
“I wanted to give a shout out to the girl working lunch today. She was by herself and there was a long line. She still greeting everyone that walked in and just had this amazing attitude!! I didn't catch your name but you are an amazing person and they are lucky to have you. !!!“
Customers` Favorites
“We were there today, and ordered the open pulled pork sandwich, with mashed potatoes and gravy and a side order of coleslaw. It was delicious and highly recommended, great barbecue flavor. Fast friendly service. Give it a try, like we did, and we’ll definitely be returning. .“
Customers` Favorites
“the food was delicious , the prices were good.“
Customers` Favorites
“Love Jersey Mike's, but this location is especially great. Aaron was so helpful and attentive, I noticed how great he was with co-workers too, training a new employee, giving constructive feedback, all while handling a rush of customers... he was an all-star! And of course, the sandwich was fantastic, as always! I am so happy I can get a Gluten Free sub here!!
Dietary restrictions: Great Gluten Free Subs!“
Customers` Favorites
“They serve super tasty, fresh sandwiches, salads and so much more! I love their Oriental salad and Zany Mullany sandwich combo. Open for breakfast too, Service is fast and prices are very reasonable. The staff is so fun -- I always come away happy that I stopped in!“
Customers` Favorites
“Just wanted to give Josh a shout out for giving me some of the most friendly customer service I had. Easy-going and not over the top. Hoping the manager sees this and he’s recognized.
Food is always excellent here as well of course.“
Customers` Favorites
“We catered Jersey Mike's for a company meeting and they knocked it out of the park! The subs were perfect for a working lunch (no utensils required), easy and delicious. Brian was super helpful. 👍 Absolutely recommend!“
Customers` Favorites
“I like when my food takes long to prepare. That means it's just not sitting around already made also most important cleanliness and customer service. The woman who helped me was magnificently nice and the restaurant was super clean. My two favorite sandwiches there is the macaroni burrito and the Philly cheese.⭐️⭐️⭐️⭐️⭐️“
Customers` Favorites
“OK all the Jersey Mike’s locations in the Metro area take note , this place is over the top ! They made my sandwich perfectly the way I requested it with the ample amount of onions, tomatoes, and pickles on it not just three onions and two tomatoes like at most locations where they’re afraid to put any more veggies on as if they might get in trouble? Anyway, I might just drive the 28 miles to Roseville just to get a superb sandwich that could’ve and should’ve been made at most other locations. It’s not that hard people !“
Customers` Favorites
“Amazing food and awesome staff! The restaurant is always clean too!:-)“
Customers` Favorites
“It was fun - new location. The staff was friendly, courteous and enthusiastic. The turkey provolone sub was a definite do again. Want to try some others. Will certainly visit again.“
Customers` Favorites
“We have been going here since it opened and is always pretty good they do tend to mess up the ingredients on the subs alot I did complain once and received free subs from the manager I think but can't redeem on account no one at the store knows about it so we just pay for our food I see they are opening one in stillwater may give that one a try.“
Customers` Favorites
“Before I start: I’m not lost on the fact that writing a sandwich shop review of this length might seem sort of odd. But I think the people who work here deserve some public praise for the great job they do.
This particular Erbs location is the best I have visited in many years. If you’re looking for what a fair-priced franchise sandwich shop lunch spot is supposed to be, walk in here. I feel like I’m transported back to the mid-2000s before complacency and worker shortages hurt quality across the industry.
They absolutely nail their French bread, which has a thin golden outer crust and is fluffy and white inside. This has been consistent over years of lunches here. The sandwiches are always well constructed and balanced, never sloppy or soggy. The staff are really nice and fast too.
These should be basic expectations of a lunch spot, but with how a lot of these shops have slid over the last decade, the quality really shines here. This place is run by great workers.“
Customers` Favorites
“10/24/2020 6:03pm So happy to have Jersey mikes in town! This is my 3rd time at this current location, first time going into the shop rather then just ordering online! But tonight was by far the most bizarre experience. To start, the young lady at the register was using the plexiglass as a Mirror to re-braid her hair! Legit took the ponytail/binder out of her hair pulled the hair off the ponytail/binder, set it on the counter rang a costumer up and then re-braided her hair!!! (I’m a former employee of a subway, I was shocked!) We had a large order, it’s a new place in town, chaotic. I then got some tomatoes that shoulda been disregarded, never served. I still tipped 10% because I appreciate them being busy and new but tonight was by far mind blowing!“
Customers` Favorites
“Subway was great. The property own sucked. After eating I was on my phone in my vehicle he approached and told me to leave. The phone conversation lasted 7.35 minutes. I even showed him the cup and cookies I still had. He said loitering is not allowed cannot just sit out here. Leave or the cops will be called. The guy was a dick.“
Customers` Favorites
“It was way too hot to Cook so we Went and picked up Potbelly!! I ordered a Turkey with Provolone,on whole grain.it was Amazing!!The bread is a crusty bread I Absolutely love!!! I also ordered a bowl of the loaded potato soup...Really good !! Very hard to choose, they have so many good options. I bet you every one of their sandwiches are good.I can't wait to go back and try a different one next time.I definitely recommend!!!“
Customers` Favorites
“I have always had good sandwiches @ Sun Ray JJ's... but today's mighta been the best one yet! Kudos to the awesome guys @ JJ's this morning. My Bootlegger #14 sandwich was freaky fast and so good, totally hit the spot! ++ Nice to see people at work and enjoying each other's company. Everyone was so happy! Thank you!“
Customers` Favorites
“The sandwiches were great and me and wife enjoyed the food. will go back :)“
Customers` Favorites
“This location stands out from the rest, everyone here is very polite, restaurant is always clean and order is always ready when ordered through the app. Wish other locations were like this. Will always come to this location whenever im craving subway!“
Customers` Favorites
“I ordered a footlong multigrain wheat sandwich with eggs and cheese loaded with veggies on it and it was perfect. Very filling and I appreciate the coupon offers mailed out/ available in the app too. The oatmeal raisin cookies are yummy too! Friendly service here and the store was clean too.
Vegetarian options: Love the possibilities for vegetarian options here. I always specify “more/extra” spinach, tomatoes and cucumbers on my sandwiches!
Kid-friendliness: There are kid menu options including a small milk as an example of a beverage too.“
Customers` Favorites
“Food was okay (not a big sandwich person) Nick helped me okay and he was great! I am from Iowa and he helped me navigate around and figure out where I needed to go! �“
Customers` Favorites
“It was delicious! I got a grilled cheese with a chocolate shake. My mom the veggie delight and a chocolate shake too. The shakes come with little cookies that fit in the straw, it’s super cute and yummy :) there is also public restrooms and nice seating!!!
Vegetarian options: Veggie delight sandwich and grilled cheese“
Customers` Favorites
“Mayonnaise, honey mustard, Chipotle, oil & vinegar,salt & pepper. Now you go and put this stuff on any sandwich and guarantee you won't be disappointed... I ? Subway #eatfresh
Vegetarian options: It's sandwiches..., what else?
Kid-friendliness: A restaurant for family and healthy living for kids to make healthy choices.Something like that
Parking: You can leave your car close by while you're in the restaurant enjoying your sub sandwich ??
Wheelchair accessibility: Roll on in.“
Customers` Favorites
“Clean atmosphere, lots of seating around, good sandwiches, and generous portions, but the staff isnt friendly/happy. They dont say hello when you walk in and I don’t think I ever saw any of them smile once but hey, I guess that what to expect when you work at a sandwich shop. They need some music in there to cheer those kids up.“
Customers` Favorites
“Please GM see this and reward employee. I'm leaving a review because they have an oustanding staff named Kong who works here. I hardly eat out, but I came in one day and he was the only employee and the place was exceptionally clean, and when he made my sandwhich it was with LOVE. So orderly, put together well, and 100% accommodated to what I wanted. He was really easy to talk with and made it a genuinely pleasant interaction. You can tell this staff named KONG is 100% integral and in his words "it has to be the quality i would serve myself and family." I came back the next day and he made me a good sandwhich again. I think it's important to acknowledging nice and hard working. The survey on yhe receipt didn't work for me. So here's what I would have shared instead.“
Customers` Favorites
“Definitely depends on the worker. One calls people “honey” all the time and spends more time talking about her personal life than making sandwiches. A few others are just slow and don’t know the difference between mayonnaise and pickles. Some of them are fast and super helpful. Definitely better off going for lunch during the week. Wouldn’t go at night on weekends.“
Customers` Favorites
“I’ve been hooked on Charley’s for about 2-3 years now. I first discovered them 2-3 years back. I had just finished visiting the petting zoo they have at the Maplewood Mall that I’d also highly recommend. I grabbed Charley’s for lunch & I’ve been a faithful returning customer ever since. I had some today & like clockwork it did not disappoint. Only thing I’d tell people to watch for is they rotate new items on & off the menu. So today they have a Mexicali I’ve gotten in the past that wasn’t available today. Still tasty what I did decide on just not what I initially intended on eating.“
Customers` Favorites
“Clean effective and fast and I think his name is JEFFREY. Sorry if I butchered that but just a pleasure of a conversation really an asset to Subway and the owner of this particular location.
Parking: Super easy to park and exit
Wheelchair accessibility: Easy access and sidewalks are painted yellow and blue for access“
Customers` Favorites
“It has been some time since I have stopped in at a Subway. They completely changed their menu which threw me for a loop. I ended up going with "The Champ" which was actually really good. Not exactly what I would have gotten in the past, but it worked. Things are definitely a lot more expensive than they used to be.The service was fast and easy. I was the only one in the store when I went.“
Customers` Favorites
“Highlights: Near Securian Financial & New Horizon, Near Bus Line, Located In Skyway, Clean Environment, Good Customer Service, Great ProductThis is my favorite Subway location in the Skyway downtown Saint Paul.This location is always open on time, which is surprisingly impressive in comparison to the other nearby location.The space is always clean, smiling faces greeting you with an eagerness to serve. They are knowledgeable about the app and go above and beyond with their customer service.The food line is always perfect! Visually exciting, orderly and presentable. It is so hard to walk past this location because the smell of the baking bread is intoxicating. Sometimes I find myself lured in by the delicious smells, and I am never disappointed in either the product or the service.This location is open Monday through Friday, 8 AM - 4 PM.
Vegetarian options: The vegetarian options include but are not limited to, a veggie sub, a veggie flatbread, a veggie wrap, salad, cookies, chips, beverages, etc.
Dietary restrictions: Subway chains are known for you to be able to customize your sandwiches.
Kid-friendliness: This location offers kid meals.
Wheelchair accessibility: This location is on the second floor, just a few feet away from the elevators.“
Customers` Favorites
“I was at subway after daylight savings time and the place was packed with kids before 11. The staff did a great job keeping up with the extra business and keeping a fantastic attitude. It looked like Nate was opening the restaurant alone and did a great job with the unexpected early rush. You have a great staff here!“
Customers` Favorites
“All the staff were wonderful and outstanding, and very eager to help, Jake especially! He was patient even while I was indecisive, was quick and efficient, and was an overall bright spot in my day! The store was clean and organized, and the food was comforting and delicious. 10/10!“
Customers` Favorites
“I've never been disappointed with the service or the food I've received from this location...... during the pandemic, they busted @$$,......remember...." the whole world was short staffed.".... they never failed to provide... they did the best they possibly could.“
Customers` Favorites
“Excellent customer service, me & my husband will be back! Great sandwhich & soups!!“
Customers` Favorites
“I went there multiple times and I got this GM named Bree in the mornings service twice now. She sure as heck holds her title well deserved because she is darn great on what real customer service and preparing the sandwich very well. I always wish I get her when I go there because she's not only fast and neat, she's very professional! Love it!“
Customers` Favorites
“Awesome team, made my daughters grad party fantastic! thank you!!!“
Customers` Favorites
“The girl who was working behind the counter was an absolute gem. (10/12 @ 1:45pm) Literally customer service is her second nature and it's quite clear that she is very good at her job and extremely personable. Not only that but she was also working by herself. Staff like this truly make a place.“
Customers` Favorites
“Preston and Travis were incredibly friendly and accommodating. I'll definitely come back to this location and recommend friends if they're curious. Subway locations ARE NOT all the same & the difference is who is working the front end. Thank you for keeping Subway what it should be.“
“The woman who took my order was SO HAPPY AND SWEET! She actually was unsure of how to apply my reward to my order before paying but the person I assume was the manager quickly was at her side showing her how to do it. My sandwich was ready before I even paid, which was a very short amount of time. Plus, it is absolutely delicious! Some of the best roast beef I’ve had in a while and neatly made. Oh, and the woman I initially encountered complimented my dress on the way out, which wasn’t part of her job but made my experience even better. The whole crew made my sunny day off even sunnier!!! Thanks JJ’s!“
Customers` Favorites
“Went to Subway this evening, ordered 6 footlong subs. Mgr was great! Gave me and hubby great service and even picked out all the bad banana pepper and jalapeno pepper that I didn't even notice it was bad. Made beautiful looking subs! I almost wanted to video it because he had it all lined up perfectly too. One man team at it's greatest! Thank you Mgr. (Sorry didn't ask for ur name. Just knew you were the mgr based on our conversation.)“
Customers` Favorites
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“Another amazing sub, I love this place so much better than subway or jimmy johns.“