Customers` Favorites
Customers` Favorites
“I ordered a large mozzarella sticks and they tasted good but once I ate a few of them the started to taste more and more like cleaner I thought it was just an accident from them cleaning up the counters but the redbull rechargers are to die for I get the dragonfruit recharger and it’s always so good but I might not get the mozzarella sticks anymore after how they tasted tonight“
Customers` Favorites
“Joe and Megan are remarkably outstanding. Every time I go there, I'm treated to an incredible experience, and I'm truly thankful for the top-notch customer service they provide, consistently showing patience, kindness, and compassion that transforms my day. It's a rare pleasure to encounter individuals like them, and I'm eager to express my heartfelt appreciation, hoping they receive the recognition they so rightly deserve! Thank you for always making my day just that much better!“
Customers` Favorites
“I came in Saturday night at 9:30 after racing all day, exhausted I went inside to place my order and was met by Luke who was awesome to deal with and very personable. As some one who was a former assistant GM of a fortune 500 restaurant I would not only give Luke a raise a but also would value the kind of employee that he is that makes a customer feel welcome“
Customers` Favorites
“friendly staff. fries are ok. but the chicken and the toast are the bomb dot com. love the quality of the tenders. in days weve spent 160$ at the 1 on sunshine lol. yikes. gonna chill that out. but its soooo good!“
Customers` Favorites
“Always have a great time here. No matter what time we come through or sit in the staff is so welcoming and it’s a very clean restaurant. Food gets out fast and hot. They go above and beyond for kids with color sheet and placemats and clean high chairs!“
Customers` Favorites
“didnt wait too long for food“
Customers` Favorites
“When my wife and I want a great breakfast (or sandwich anytime) at a very good price, Hardee's is our favorite and Hardee's on West Chestnut Expy, Springfield is our go-to place. The people are so friendly and helpful and positive and the food is always the best. Can't beat the biscuits and gravy. Their breakfast beats all the other fast food places. Sometimes I have the big platter breakfast with sausage. Every now and then, I order a chicken biscuit and a side of grave. I eat the chicken (absolutely wonderful) like it were a sausage patty and put the gravy on part of the biscuit. Also their Chicken BLT sandwich is terrific (no mayo). The people truly make this a very pleasant place to eat. Can't beat Hardee's...and the people.“
Customers` Favorites
“I walk in I was greeted with kindness and sincerity they asked me if there's anything I needed and they meant it I use the restroom wash my hands park my bike inside cuz I don't have nowhere to lock it they were cool with it place my order they hook me up give me a little discount don't know why they just decided to do that I thought that was pretty cool so hi-5 to them for that also free refills food was good fresh bathrooms were clean atmosphere was clean nice comfortable kind of quiet you know I was able to eat in peace so as far as Arby's is concerned it's one of the nicer ones I've been in“
Customers` Favorites
“Shakes! They get my order right“
Customers` Favorites
“First time inside the store and felt welcome. Plenty of space in the lobby to sit and walk and looked friendly. I couldn’t catch her name, but the woman in front lobby with a bonnet and heart glasses was friendly, accommodating me and other customers before and after me, noting an elderly man who asked for a root beer float. Employees were all seeming to be at ease and the process was seamless and enjoyable. Would love to come again.)“
Customers` Favorites
“Check your bag. Got home and I’m missing a sandwich. :/“
Customers` Favorites
“Great chili dog and crinkle fries. I wish they'd bring back diet Coke with lime juice. But it's nice to enjoy fresh air in the privacy of your car.
Parking: It's a drive in. GREAT
Wheelchair accessibility: You do not have to get out, curb service is fast, and ordering is easy on the speaker.“
Customers` Favorites
“I just have to say that people are letting younger people manage places and the place isn't kept up clean.. The hats don't get the kids head. The shake machines are horribly dirty. The uniforms should be clean daily. It's you all ever need a good manager just saying..“
Customers` Favorites
“I contacted the manager at the Kimbrough location before Thanksgiving to request an order that would be our Thanksgiving dinner. My son recently lost his wife and this was his first Thanksgiving without her (she was an incredible lady), so there was a lot of sadness in our hearts. So, because my son loves Firehouse Subs, that's what I wanted to do for him for Thanksgiving. The manager didn't even hesitate, she was more than willing to provide the sandwiches and she provided the ingredients so we could make our own sandwiches on Thanksgiving Day. When she called to tell me the food was ready for me to pick up Wednesday evening, she told me something I did not expect! She did not charge me for the food and it was such an extremely nice thing for her to do, it made me cry. When I told my son what Firehouse Subs did for us, he and I both cried, because it was such a kind, unexpected gesture and it helped so much when we were dealing with the loss of his wife during the holidays. It gave me some hope that there are good people still left in this world. Thank you to the Manager personally for this simple act of kindness you did for my family; and thank you to the entire staff for all of their help and patience when I was getting this ordered.“
Customers` Favorites
“Amazing food, kind employees, always welcoming idk how they only have 3.9 stars“
Customers` Favorites
“For the love of god... 12:33 12/19. Just informed that Wendy’s is out of potatoes for 30min!!! How/why is that possible!! You are know for chili/potatoes and the best burger out there. It’s winter that’s what we are coming here for! This isn’t the first time this week I’ve been told that here! Why wouldn’t it be totally worth it to throw an entire bag away every day ($3.00) to ensure your customers have what’s on your menu! I betting Arby’s has roast beef so I’m headed there now.😉“
Customers` Favorites
“Pretty clean parking lot, my order was taken fast and was easy. Delivery time was appropriate for a fresh made order. Friendly, clean and fast. I approve.“
Customers` Favorites
“I am a retired Director of Operations for a Burger King franchise in Arizona. I found this little DQ when I moved to Springfield. I was immediately impressed by the work ethic of the entire crew of this restaurant. I would have loved to have had any of them in my restaurants. The food is always consistently good and the restaurant is always clean. Not just at the surface level but deep clean. I’m always made to feel like a valued guest. I hope whoever owns this location values this crew. Have you DQ’d today? Try this place first, you won’t regret it“
Customers` Favorites
“After my visit on 07-15-2024 and talking with a manager named Jimmy I don't recommend to anyone. The manager treated me poorly, was unfriendly.“
Customers` Favorites
“Nice people. When I can’t get the app to give me a code to use my earned points, the people at the window are always ready to help me.“
Customers` Favorites
“{{restaurant.reviews}}“
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“There's not many places left which make me want to leave a good review any more. Especially in the fast food sector. But the Willard location sets the standard for how things should be done.
I ordered through the drive thru and didn't have to wait and the lady wasn't rude. When I pulled to the window they were waiting on me instead of me waiting for them. The young man at the window was about as pleasant as I've dealt with in a long time.
Great job and thank you!“