Panera Bread in Durham

“Passing through while visiting family. Cashier was very friendly. Ordered steak cheese sub but the bread was somewhat hard and didn't like the sauce added in sub sandwich with broccoli/cheese soup that I always ordered at any Panera Bread restaurant. Otherwise, will return whenever I visit again.“

“Staff is always friendly and relatable. Food is absolutely delicious. The pomegranate drink tastes wonderful if you add a little sugar 😉. Also, I can tell they work very hard, it shows in how they work together as a team. 10/10 would recommend.“

“I've been happy with the various meals I've ordered. The Green Goddess Salad is a particular favorite. It is a substantial salad that does not stint on ingredients. The staff is hardworking and nice. Special shout out to Ms. Nancy, who is always super helpful no matter how busy she is.“

“I come to this Panera almost everyday and there’s always great service the other i couldn’t find my order and a very helpful young lady I believe her name was destiny went out of her way to help, we later figured out that the my order may have gotten stolen, i was upset but she was right on before i even noticed a guy name duece brought out my food and even give me a free chocolate chip cookie my favorite, and as I as walking out they both told me to a wonderful night, I can tell the managers are doing a great job with the young workers because usually when I go places at night when the younger employees work the food and the energy just feels less loving and more hurry up and leave this is my favorite Panera and restaurant“

“I picked up a mobile order in late March there. Food was ready quickly, accurately, and very friendly service. Food was delish, and french onion soup hot, perfect. My daughter and I will be returning. Great interior layout and clean.🙂👍“

“Every time I come to this location (which is literally almost every day), I am met with great customer service from the moment I walk in the door. I love the fact that I have so many options to choose from, but not so many that it's overwhelming. If I have questions, they have the answers and if not, they find it for me to the best of their ability. My food is delicious, granted I have my faves that I get regularly. Any hiccups, they promptly correct and do it without attitude. Please be cognizant that this location is at the mall, therefore it is VERY VERY busy during certain times. I have seen many customers get very angry and treat the staff poorly. They are doing the best they can. Please show some kindness, patience, & understanding and if you are incapable of that, then it's probably not the best location for you to visit. And just a message for the staff there, I appreciate you, your hard work, and helping me to have a good meal when I can't or don't want to cook for myself and my family. ALL of those things mean A LOT, more than you know!!!“