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“I just came to say Sarah is amazing! I placed an online order and went to pick it up via drive thru. Long story short there was some complication where the restaurant didn't have my order but it was already charged to my account. Well sarah stepped in and solved it all. She was very kind, gracious, polite, helpful and respectful! 10/10 great customer service!“
“Shout out to Ace for hustling like no other Dunkin employee I’ve ever seen before. He was abandoned by the manager on his shift and continued to pump out coffee and food orders without complaint. He was pleasant, fast working and wasn’t begrudging of his situation at all. For the amount of people that showed up directly after placing my large order I felt so badly I wished I could jump behind the line and help. We left him a large tip and huge thank you!“