Customers` Favorites
Customers` Favorites
“My husband, son & I went to mango mango dessert. The service was very nice & people was very sweet. The dessert & teas was great. We would go back again soon.😊“
Customers` Favorites
“Clean location, simple to read menu, and amazing service“
Customers` Favorites
“Delicious ice cream!!🍦🍨🍧😊“
Customers` Favorites
“I think they have different operating hours depending on the season. Tried a pina colada Italian ice by Uncle Louie G in a kids sized cup and the price wasn't bad at all for under $4. There were coconut flakes in the ice and the pineapple flavor wasn't too strong. They accept cash and card.“
Customers` Favorites
“We passed by this popular store front with lots of people enjoying their treats and decided to get one ourselves.
The waiting line for the kiosk was longer than the delivery of the ice cream itself. The ice cream was fairly creamy and cold. The cone was crunchy as desired.
Matcha taste was a tad bit strong, but good for acquired taste.“
Customers` Favorites
“Demi held it down at this Carvel location with superb service. She was the only staff there that day where there was 7+ customers and still went well and beyond for me when I was pre-ordering a birthday cake. The boss over the phone was also very kind with going through the ordering process and Demi made sure we get everything accurate and helped tailored what flavors, layers, size, designs, and so forth that was recommended. Demi made it super seamless and made sure I was satisfied with my order.
Medium square cake $32~ with edible image print out $4 with free writing and custom crunch toppings as well as border designs was such a great deal here.“
Customers` Favorites
“Love this place excellent ice cream and macaroons“
Customers` Favorites
“honestly some of the best desserts in flushing. i’ve been multiple times, and i love at least one thing i order each time. the drinks are just alright, but the ice cream, cookies, and cakes blow me away. the caramel miso cookies is genuinely one of my favorite things in this world ever since i tried it!!
good food, great atmosphere, however one thing holds this place back from being 5 stars in my book: the service. although servers are friendly, every time i come here, no matter if it’s busy or slow, i have to flag them down so i can pay or have them just take my order. as someone who has worked in food service, dealing with multiple customers can be overwhelming, i understand. however, it’s discourages me as a customer to come back to that. on the night of white day, despite being sat, my friend and i didn’t get any menu, then once we grabbed our own, had to wait more for our order to be taken. even when it’s slow, servers aren’t on the floor, and i’ve waited longer to pay than to have my food come out. i don’t blame them for the most part- as i usually only ever see one person on the floor, even on busy weekends. i hope the owner hires enough people to make sure the team is supported enough and customers don’t feel neglected.“
Customers` Favorites
“06/04/25 I have been a long time customer of this Carvel. This location is under new management and that extends to quality control. I ordered pistachio soft serve and it tasted sour! The color was a faint green almost blue; I had to throw it away. In addition, the prices increased on all sizes by $2. It’s unfortunate my family lost a local staple :(
Update 06/06/25
Experience was acknowledged, noted, and rectified. The manager and staff explained it was a problem with their soft service machine at the end of the day, and lack of oversight. The store gifted my family and I a redo of our original purchase—with a complimentary extra. The staff truly cares about the quality of their products and customer satisfaction. Excellent customer service. The Ice cream today was of the same quality it always is.
In Flushing, food and quick service businesses have garnered a reputation of not caring about their quality, consistency, and customer satisfaction. Thankfully we were proven incorrect with this location :) Once again, Flushing Carvel is the best in Northeast Queens ;) Despite new management, ice cream flavor and consistency remains top notch! The refurbished store is great as well! Price increase is justified by the quality and new variety of products, and increase in staff (Yes, we are Carvel connoisseurs, ha ha!)“
Customers` Favorites
“I have been to this place and that I had a wonderful time this is because it was free cone day and that everyone went there and got a free 2 scoop of ice cream and that it tasted wonderful and yummy. Also, there was a long line with lots of people.“
“We decided to brave the daily line out the door and try the ice cream since it seems so popular there. It was very hot, about 97 degrees and sunny and we waited in the heat part of the time outside. The line moves at a fair pace, but it was still 25 minutes from getting in line to reaching the counter and placing our orders. There's a good selection of ice cream, but it was difficult to see all the flavors once you got inside because the counter of ice cream extends fairly far into the store, but they take your order up toward the beginning part of the counter. I felt pressured to make a quick selection since the line was so long behind me, without really being able to see or taste some of the flavors further in that I wanted to.“
Customers` Favorites
“We've had super hot days this summer. It's nice to pop in here for some ice cream. The employees were nice and friendly. It can get busy there. It's a small establishment and standard to pretty much all Carvel's. It's convenient and right at an intersection. They have a yummy Reeses sundae in a tall cup, full of yummy peanut butter chunks. It's sweet but good. Woukd get it again! My son chose a chocolate shake, and my husband got a cappuccino crunch to take home. All were good.“
Customers` Favorites
“{{restaurant.reviews}}“
Loading...
“loved the lychee soft serve“