Burger Restaurants near Broadview Heights

“One of the best burgers I've had in a long time. great staff too!“

“Our group of friends wanted to get together at Brew Wall to watch the Browns game, sit outside and enjoy the nice weather. The ambiance is great. We were shocked at the lack of knowledge of your bartender when we had issues with pouring beer. We asked for help multiple times but kept getting "not my area so I don't get involved". When we first arrived no one was around to greet anyone and there were others waiting as well but they left. We stayed to find someone and again saw the Bartender who ignored us until we walked in to ask her for help, which she said were short staffed. We saw many patrons come in and leave due to lack of help at the food order station. We asked multiple times for the TVs to show the Browns Game but no one seemed to know how to work the Tvs, plus they said the audio wasn't working, which is ok. Just the lack of knowledge and help from the staff was frustrating to us. Great place, with no staff assistance. We want to come back but uncertain if we can get others to join. We were also shocked that the place was empty for a Browns Game, but the other patrons that came in left quickly as the process to some is confusing and left as no one was around to help. The food was awesome as we love Antonio's. Other issue is the advertisement for 1/2 off wings. We all ordered but did not get the 1/2 price on all orders. I ordered a 12 order which we did get 1/2 off but not the 8 order and at that time, we just wanted to leave. Hopefully you can employ competent staff as Brew Wall is a great place and would hate to see it close due to lack of good staff.“

“My experience at the Burger King inside the Great Lakes Service Area in Ohio was great!! I travel all over the place by car, and unfortunately, I’ve learned that fast-food restaurants inside highway service areas often come with poor customer service and food that is overly greasy. That’s why my experience at the Burger King inside the Great Lakes Service Area in Ohio was such a wonderful surprise!
From the moment I walked in, the difference was noticeable. The food was fresh and not greasy. Even more impressive was the customer service. The manager and her entire team were friendly and welcoming. A special compliment to the lady manager, who deserves recognition. You can tell when a manager sets the right tone, because it shows in the attitude of the employees.
After spending so much time on the road, it was refreshing to stop somewhere where the food was good and the people actually made you feel welcome. This Burger King is a great example of how a service-area restaurant should be run.
Thank you to the manager and the entire team for making my stop such a positive experience! I’ll definitely remember this location the next time I’m traveling through Ohio. I was there, today, Friday August 14, around 2:00pm.“

“I come here about once a week and I think they are the best McDonalds around! The drive thru line is generally quick and the staff is friendly. They only mess up my order every once in a great while - but they always fix it for me if I come back. Keep in mind that most of these workers are teenagers in the evening!“