“Had a great time, sippin on that giant sweet coffee and contemplating my next heist, I just melted away from the peaceful surroundings has i sat questioning my motives on what I was witnessing in my mirror reflections. Now... I don't know if was the coffee ☕ that I spiked with my on medication ? or ? my paranoid schizophrenia but I was in awe of seeing gazillion halos, in every rotation around me. Just had to give Starbucks A++ , that's how good that coffee ☕ was when I paid with my reward bonus points, that I had stash away in my smartphone. As i was casing through my environment seeing what I can get into, I came to realize my full potential of my mind ? without medication, if that coffee ☕ Bean can do that, without me lacing my own drink ?, I just might be progressing to a new level ?️ of psychotherapy, but I'll leave that to my psychiatrist to assess the situation of what I was saying in my own reflections. In any case, Starbucks is a wonderful place for family members and friends to hangout and enjoy each other's company. If wasn't for that sweet coffee, I might of been trick or treating up and down the block, scaring myself after what I saw in my reflection ! Nine times out of ten, well really one time out of ten, I might of negotiate terms of what I thought, was bliss in a insane twisted ? sort of way! Can't wait to get back there, lord knows what I see next time! Starbucks is wonderful!“
“Perfectly crafted specialty mocha with a warm croissant from pleasant baristas. Clean & tidy atmosphere for a comfortable experience.
Dietary restrictions: Non-dairy options available. I use oat milk.
Parking: I parked right in front & there were plenty of spots left.“
“I wish more Starbucks were like this one. It wasn't too busy when we went in but we did have questions about a coupon we wanted to use. The ladies were patient and extremely helpful. It was just a good experience that made us think less about money and enjoy what we ultimately ended up ordering. Unknown to the staff was that we were grabbing a coffee after an amazing anniversary dinner. Thanks for ending the night for us in such a positive way . 9/28/2024 7:45pm“
“I work next door it's so easy to order on my phone and walk one door over to pick it up. Almost always ready by the time I get there. When I get two of the exact same drinks, one is usually more bitter than the other but it's okay bc I just give that one to my husband. I feel for them when I walk in and there's a line and a whole bunch of mobile order people waiting to get their stuff. Must get overwhelming.“
“The staff is very friendly, fast, and efficient. One person name Daniel was working today by himself and there was a long line waiting to order drinks. He was taking orders and making drinks so quickly without any mistakes or complaints. I had forgotten about the line be being long and before I realized it was my turn to order.“
“I was on my way in after mobile ordering today and had to unexpectedly run into the office. I called and said they could keep the drink or give it away. They told me they hadn’t made it yet and to call later and explain and they’d make me a drink for free.I called later and started to explain and a different barista still had my saved drink coupon and was so polite and sweet and made my drink. Really made my day.“
“please reference the review I made earlier today for the Mulberry Starbucks, Got the worst drink known to man kind (look at the other review trust me it was horrid.) came here on the way home and they were so kind to me and remade my drink just the way I wanted I cannot express how grateful i am to the workers here.
If you look at the old photo, the drink I used to have was rancid. This drink is beautiful and amazing. Thank you.“
“I've been coming here a few days a week before work for a while. They are always open on time, and even if they don't have certain items in stock sometimes, they are very friendly and just doing their best. The manager who I assume runs this location (at least in the mornings) is a very nice lady and is always prepping, cleaning, and greeting customers. They always make my drink right and wish me a nice day, it's very welcoming. I don't write reviews often but they are so nice here! ✨?“
“The only Starbucks remotely close to me I can get a correctly made Cafe mocha. They have actual baristas here not just drink pourers like at the location near me.
I drive 20 minutes there to get a decent drink. When the Colerain location is 2 minutes from my house. Don't go to Colerain location. Absolutely terrible“
“Feels silly to write a review for a Starbucks because, well… it's Starbucks. It's a corporate coffee chain, and each product you get will taste exactly the same every time. That’s kind of the point. Still, I think this one deserves a shoutout.
Since school started back up, I’ve been coming to this location to study and get homework done. Over the past few months, it’s honestly started to feel like a second home. The iced matcha latte always hits, the Wi-Fi is fast and free, and the music’s consistently good.
Big shoutout to Denni! last week, I had a small issue with a drink, and today she bought my drink for me and apologized without me even bringing it up. That felt like a genuinely kind gesture and a really pleasant surprise. I already thanked her in person, but she deserves another thank-you here.
Side note: The only change I’d love to see inside would be a small standing desk option. Nothing fancy, even a cheap one from IKEA would do. Since I’m here for hours a few times a week and already work a sit-down office job, it’d be nice to have the option to switch it up. Just a suggestion!“
“the girls here know what they're doin.they remember my drink they never get anything wrong and if they did they would rectify the mistake immediately. the only reason I don't always go here is because they don't always participate with the deals starbucks has which they don't have to. the other starbucks on colerain by 275 always finds a way to mess up my 7$ coffee and never makes it right. always a problem. and they have yet to rectify anything. oh well never going there again“
“Been to this location many many times and it’s always a great experience!! I am writing this review for a particular incident today. I was helped by a very pleasant lady, I believe her name is Emma. I was ordering a drink for my son. It was our first time getting a kids drink and we had a ton of questions. She was just so incredibly helpful, patient, and kind. My son mentioned his tree nut allergy, and she went out of her way to make sure his drink was OK and comforted him. Thanks so much Emma!!“
“The employees are so sweet and nice I tried to give them a tip but they didn’t have a jar. They dealt with some not great customers extremely well especially those without masks. One guy didn’t have a mask and I kept moving away from him, the cashier could tell I was uncomfortable and asked him politely to go get a free mask from up front. They are so efficient and friendly I wish I was friends with them. Please treat these employees with respect and gratitude.“
“I came for the food, I don't drink ☕, a burrito with a RED BULL .- SB , should start selling energy drinks for those in a party , that do not drink coffee.- the food was hot, fresh, yummy in my tummy..- staff was kind & smiling- came in a Friday, late morning, so not busy at all .- when in the area & inside the Target ?, ill try another SB food .
Parking: Plenty of parking, in the rain , the water was washing away. So no puddles“
“My review update. Team works well ❤, and i enjoy my coffee! Check the video how to find this hidden Starbucks! The worst cashier at Starbucks who may spoil your coffee joy or a day!)) I've had some unpleasant experiences with a particular cashier with glasses at this Starbucks location every time, and unfortunately, my latest encounter was the worst. When I requested an 'espresso ice shake with soy milk,' she responded with a contemptuous look and asked with an eye roll, 'What's that?' I tried to explain that it was a drink with a similar name, but her unhelpful attitude made me feel uncomfortable. Luckily, another barista intervened and clarified that what I wanted was an 'ice shaken espresso.' To make matters worse, the cashier then began gossiping about me in front of me while I was still standing at the counter. It was unprofessional and made me feel unwelcome. Another issue I face with this particular staff member was her impatience when I ask her to repeat or clarify something, even though I understand that accents can be challenging to understand. Additionally, I found it ironic that she was critical of my Asian accent when her own African-American accent was not always easy to comprehend. Overall, I was disappointed with the poor customer service and rude behavior displayed by this staff member. I hope that Starbucks can provide better training and ensure that all customers are treated with respect and kindness, regardless of their accent or background. This particular staff member may spoil your coffee experience, so beware“
“I come to this Starbucks inside Krogers at 4477 Kenard Ave. Cincinnati Ohio, almost every morning between 6am-7am and, this was one of the WORST! places to get coffee from. The staff here have poor customer service they’re not friend or welcoming and, are unbelievably slow with no sense of urgency for the customers. They’re never prepared or have a full inventory of products and, the employees don’t know anything about the services that Starbucks offers. I asked for assistance from an employee when I was trying to pay for my order online using the Starbucks app and, I was having trouble but the employee couldn’t help me because she didn’t know how. The app kept charging my account $25 for a $6.80 order. This was very frustrating and time consuming without any help from the employee. I won’t be coming back again“
“I have been going to this location for years now, and they were usually pretty good at making drinks, but for a couple of months now, I have been going before work, and the drinks have been very nasty. I usually get the blended Frappuccino, and every time I've gotten it, it just tastes like coffee and ice blended with nothing else added. That is not how you make a caramel, Frappuccino! I don't think I will be going back to this location anymore. I will still give it 5 stars for the simple fact that some of the staff is amazing . But the person making the drinks seriously needs to be retrained on how to make the Frappuccino. I hope they fix it because I spend alot of money here and it's not right for drinks that cost almost 10 bucks to be made wrong especially when you need it for a pick me up before starting a work day.“
“I have had some of the best Starbucks items there and some of the nicest service. There are always challenges and it's location in a Kroger's in a college area doesn't quite have the atmosphere but if you're looking for your Starbucks fix and you're near University of Cincinnati this is a good place to grab it while you get some grocery shopping done also or just walk down Short Vine afterwards.“
“I wanted a warm drink that only came iced, and the batista offered to ring it in different so I could have what I wanted. Came to meet up with a friend, and the atmosphere was a little cold and not as cozy as I liked, but it was overall a good experience. I will return.“
“I loved Starbucks. I say loved because unfortunately I can't drink it anymore. When I could though, I'd have a frappe 1, maybe 2 times a year, if then. Now, my son enjoys the frappe I used to get. He buys himself 1 with his allowance every so often. The service is always great at this location.“
“I really love this Starbucks location! They always play great music (not pop unlike the Starbucks's on UC's campus) and the staff are hardworking and nice. The bathrooms are always clean and the atmosphere is great. It's the perfect place to write papers and “
“Today I had the best experience ever at a Starbucks in a very, very long time. I had came in all flustered as I hadn't had my afternoon coffee yet today and was rushing in and out as I was already late for my activities later that day. However, when ordering I had encountered the kindest, sweetest, most humble souls today while ordering. Especially barista's named Meghan, Audrey and Ava, they were super helpful with me today as I don't really know much about coffee or what I really want on some days. They were very communicative, as telling me what the menu pertains such as different espresso's and lattes! Who knew there were so many?? When coming into Starbucks I just get so overwhelmed with how many options there are and they had calmed me down and helped me pick out what had fit me. As it turns out, they were right!The cleanliness of the area was spotless too, I was very impressed with the cleaning crew (if there is any) or maybe the baristas who had been keeping the place tremendously swift and excellent!Overall, they were so quick with my order, and very swift with other customers that I had noticed when I had came walking up and waiting for my order as well. I only had been there for less than a minute! My coffee was delicious and tasty. Thank you Meghan, Audrey and Ava!“
“I have been going to this Starbucks location for years. I have to say I have tried most of the menu, but usually always go with my shaken espresso. Daniella is such a pleasure to see there! She always has a smile on her face with the best recommendations. Not only is her customer service great, her drinks are always very timely, very delicious and consistent! Definitely recommend grabbing a coffee from this Starbucks.“
“This is by far one of the best Starbucks I’ve ever been to. I’m so glad I found this gem, that’s tucked a bit off the main road. It’s impressive how quick they are with pumping drinks out, even with a line of cars and people inside.“
“Great coffee even better staff. Website claims it has a drive thru but this heart of the downtown store is strictly a walk in. A drive thru option is incorrect. You may have to loop the block to park for your coffee. But the coffee and staff are worth the quick walk“
“I came in after a long had day and asked them to make me something new while sharing some of the flavors I’m fond of. And let me tell you this is the best drink I have ever purchased I believe the young ladies name was brook and kye I know I messed it that up but I had to call and tell them thank you.“
“Never been to harpers Krogers starbucks before but pass it all the time! ? From what I’ve observed the staff are friendly & there’s a little area to sit and have your drink or snack! Also there’s a little stand to buy Starbucks products! I’m tempted to try this out myself and have a hot chocolate! Or two! Lol!“
“I decided to use the Order Ahead service on the app but was unaware I had done so to the WRONG Starbucks. After going twice to the wrong Starbucks I found my order which had been waiting on my arrival 20 + minutes. Acknowledging my mistake and apologizing to the baristas did they without hesitation remade my order. Thank u.“
“I'm in love with this Gem of location. It's never too crazy busy like some of the Starbucks I frequent, the girls here are always super sweet and chatty and sometimes I come here just for the positive attention honestly. Always 5 star coffee as usual and they need a 6th star for the customer service here!“
“I came here for a remake from a different store like last month, the remake was one of the best white mochas I’ve ever had in my life. Hence me thinking to leave a review now. It was an afternoon & made by a blonde lady. I haven’t had one as good since. 5/5 to this Starbucks.“
“Fantastic Starbucks Experience!
Every time I visit Cincinnati, this Starbucks on Colerain is a must-stop for me — and for good reason! The baristas here are incredibly happy and upbeat, creating a fun yet relaxing vibe that’s just perfect. I was greeted warmly, with plenty of smiles, which set such a positive tone for my visit.
My order was for here, and they had it ready in no time — fast service without sacrificing quality. I went with my go-to Flat White, and it was absolutely spot on — smooth, rich, and perfectly balanced.
The overall mood inside feels inviting and uplifting, making it an ideal spot to unwind with a great cup of coffee. If you’re ever in Cincy and need a place to recharge with some good energy (and amazing baristas), this is the spot to be!“
“Just had a really great experience here with an incredibly kind barista. My budget doesn’t allow me to get Starbucks often so I’m not familiar with the menu. Went through the drive-thru and had no idea what to order. Without rushing me at all, the barista suggested that I just describe to her what kind of drink I was looking for and from that she was able to make an awesome suggestion and even went the extra mile when I got to the pay window. So sorry I didn’t catch her name but I hope my appreciation reaches her here. Will definitely be back!“
“Good location, decent parking and friendly staff. Willing to make complicated drinks based on dietary needs with little fuss. Outdoor space is ample and indoor seating is spacious and not cramped.
Dietary restrictions: Options for those who do not consume dairy and so on.“