Dunkin' Donuts in Cleveland

“Awesome place. Love my special treat of a jelly doughnut and dark coffee. Would love to eat more regularly but I have diabetes now. I love that there's a separate entrance from the garage level, so you don't have to go through the mall if you want to avoid the hordes of violent gangs of youths that plague Tower City.“

“Quick service, staff working the register was very patient and ensured my order was correct! was pretty busy but still very quick! only downsides were no bathrooms and zero seating, though these things were posted everywhere. would visit again!“

“The mango pineapple refresher has me addicted since last summer. It’s just what I need to make me feel better because it’s so delicious. I order ubereats or DoorDash all the time. 9/10 the drinks be flavorful and when I do order an iced coffee the butter pecan is my go-to. The service and the hash browns is good here too.“

“I can’t say enough great things about this Dunkin’ Donuts! Every time I stop in, the employees are incredibly friendly, welcoming, and hardworking. They always greet customers with a smile, provide fast service, and make sure every order is made correctly. It’s clear that the staff genuinely cares about their customers and takes pride in what they do.“

“I just want to say that Harris's customer service was absolutely on point and even better he heard what I was telling him and he made my coffee absolutely perfect and not to mention their sausage egg and cheese croissant sandwich was superb you must stop there and get you one. I love the dunkin' donuts it's the greatest 💓“

“Super-nice staff. Small counter in the university center food court. It’s popular with students so there is frequently a line while classes are in session, but the line moves fast.

Parking: It’s in a university building and clearly meant for foot traffic on campus. There is an underground paid parking garage directly below it but not a quick in-out by car. However, if you are already on foot or pedestrian wheels (wheelchair, escooter, stroller) in University Circle for other purposes, it’s a quick stop-by for coffee and a snack.“

“I came here today for the first time to pick up my mobile order. They were out of milk, so one of the ladies let me taste another milk they had to see if I would like that instead…I really appreciated her taking the time to do that instead of just asking me to pick something else! Then my 4-year old seen the donuts through the display case and started asking for some chocolate donuts… But I didn’t bring my phone inside so I couldn’t pay for them and I was parked with my hazards on and trying to hurry and get done before I got a ticket! So the other lady that was working handed my son a bag with 2 chocolate donuts! He was SO happy!🥰 I cannot say enough about these 2 women and how amazing they are at their jobs! You don’t run into genuinely kind people like that very often these days, so it’s really nice when it does happen. Their customer service skills are amazing, and they went above & beyond to not only make sure I was happy with my drink, but that my baby boy left with a smile on his little face as well! What they did for us today may seem small, but it genuinely warmed my heart and made my day better! THANK YOU Crystal & Janetra!! ❤️🤗🍩“

“I’ve been a regular here every day for the past few years and my order is always correct and the customer service is amazing. They remember my name, face, and order and always greet me when I walk in. Even when other customers are being sassy, the workers remain professional and knock the line out like it’s nothing. As a former barista, I can honestly say that this Dunkin goes above and beyond for their customers and are extremely helpful.“

“This particular dunkin, is a very good one! The staff are always friendly, and greet people! They always double check the orders then ask for you to do so!.
And for the volume of people they Handle, especially in the mornings, with the , ' Major Corporate cleavland clinic' traffic that they have on a daily, they need to be given praise, becuause I've watched people get upset and be rude, which is completely wrong. So big shout out to this dunkin, they do very well!
Naysayers can kiss ass! Thia dunkin rocks! Fast, friendly, efficient, and professional! Love you guys!
Thank you!“

“Don't spend alot of money at other places in the airport, come to dunkin. You get a bang for your buck. The employees are also very friendly and fast. I Love the vibe, and the whole environment and experience!!!!!! Food and coffee was fresh, highly recommend. ?“