McDonald's in Columbus

“We order McDonald's breakfast at least three times a month on the weekends and I get lunch at least three to four times a month. My order is always correct and the food is always hot, you can't ask for any more than that. Thank you!“

“I can’t believe I’m reviewing a McDonalds, but their late night operation is really good. It’s about the only place open after 11pm in the area. When I’m working late, it is my only option. The drive thru staff has always been super friendly and the food is pretty fresh for it being so late. Thanks and keep it up!“

“Visited drive thru at 1:30am during road trip when hungry. Although open 24hours, only drive thru was open, but numerous cars in two drive thru lanes suggested the french fries would be hot - and they were, though the Big Mac burger patties were not, and for that reason I provide only three-stars, and although I feel a bit bad about only three stars because the fries were nice and hot, but could have benefited from a bit more salt. There were three of us in the vehicle and we received three napkins with our food in the sack at the drive-thru window. I should have checked the napkins before driving away but did not expect to find only three in the bag. Perhaps they've never eaten a Big Mac too realize one napkin is insufficient. I provided four stars service because being open 24 hours is a valuable and much appreciated service.“

“Fortunately not all McDonald's are great, but this one is! Friendly staff, you can always tell when someone likes their job, they are friendly. I've come here many times over the years, never received the wrong order and they are fast....what I like about fast is you know the fries are hot! Fries are never just sitting there getting cold.“

“Not bad but nothing special either. Reg run of the Mill McDonald's. This location seems to have too many employees that just stand around looking confused. They don't ask you if you want anything else like drinks etc. they seem to be having fun goofing off and the time just gos by until you finally get your order. For a place that's so high and demanding they haven't been able to give us any real reason they“

“My family and i frequent this location alot and the employees are always nice and not rude unless they need to be and i absolutely love that, they are very fast with the lines and getting people their food or drinks. Please dont change lol finding a spot that has good workers that enjoy working in fast food.“

“The food was delivered fast and hot. It tasted very good and the service was really nice. There are people constantly cleaning tables and chatting with other people politely. It was a very good experience. Very clean too.

Kid-friendliness: Very kid friendly. I am a kid“

“Ive had a bad morning. I couldn’t figure out how to get my order number from my app and the manager dealt with my little tantrum calm and professionally. Figured it out and then felt stupid and like a real jerk. The food was actually exceptional. Thank you so much for being patient with me! Hopefully this makes up for it. Lol“

“McDonald's is a fun place to grab a quick and tasty meal! They have all kinds of food, like their famous burgers, including the Big Mac, Quarter Pounder, and the classic Cheeseburger. If you like chicken, there are Chicken McNuggets, crispy or spicy chicken sandwiches, and even a Filet-O-Fish if you're in the mood for something different.

Their sides are awesome too. The fries are super crispy and salty, just perfect! They also have apple slices if you want something healthy, and sometimes even hash browns, especially in the morning.

McDonald's breakfasts are popular, they have things like Egg McMuffins, hotcakes, and breakfast burritos that taste great and are super filling.

For dessert, you can get a warm apple pie, cookies, or a creamy McFlurry with candies like M&M’s or Oreo mixed in. And don’t forget their drinks, they have sodas, milkshakes, coffee, and sweet iced tea.

The customer service at McDonald's is friendly and fast, so even if there’s a line, you don’t wait long. The staff makes sure your food is fresh and your order is right. It’s a great spot when you want tasty food, fast!“

“Morning shift is rude,I'm there everymorning she forgot to give my coffee so I go back she says no apologies just I new u would beback.Service there just not what it use to be to much to write about in text.i write this now cause I'm not going back so they cannot send me with special delivery.lol“

“I tried McDonald’s new Spicy Egg McMuffin, and it was a letdown. The spice comes from a Sriracha-spiked sauce, not the sausage, which makes the sandwich unnecessarily sloppy. The sauce overwhelms the classic egg, cheese, and sausage flavors, turning a solid breakfast staple into a messy, unbalanced bite. I’d rate it poorly and stick to the original.“

“Smelled pretty awful when we walked in, like the sewer line was backed up. Soda station wasn't working, so when we ordered inside there were only a few options (milk/bottled water/coffee). The bun on my burger was pretty tough and the toppings were just kinda thrown on. Pretty on par for McDonalds anymore.“

“Staff are super friendly and take extra care to make sure they get your order right.
We dined in and had a staff member come past to check how we were doing, my son (3yr) loved this! Also cleanest McDonalds I’ve been to.

Kid-friendliness: Staff friendly with kids and some tables have a large tablet with games to play“

“Great experience at the McDonald’s in Delaware they are precise accurate and deliver you food in a short time congratulations

Wheelchair accessibility: There are plenty of spots for you to park in the handicap area as well if you order your food on the McDonald’s app you could park them with the pick me up spot“

“I always come in the afternoon. They rarely gets my order wrong, food is always warm, the soda fountain is cleaner than most fountains I've encountered (I haven't seen those black spots you usually see when they dispense, which is why I usually spray first pour after. Must be new!) The team has great synergy, I can tell they run pretty smoothly even when they're really busy. This store is very much loved and very well taken care of. Only complaint is that they need more staff in the morning because they can't open at their scheduled time which is around the time I get off work (6am). I would love to get a McGriddle after my shift, but i usually don't because they usually have like 2-4 people working when I get there so the doors aren't open.“

“On the surface, this McDonald’s is just like any other. However, sometimes the little things really do make a big difference. My wife and I have a running joke that we will not go anywhere else besides this specific McDonald’s, simply because of the service. Every time we go through the drive-through, we are always greeted kindly, and the service is fast, friendly, and efficient. They also have never gotten our order incorrect. I would rather drive 15 minutes to this location than get mediocre service anywhere else. Great staff, and by all accounts great management.“

“Customer interaction is very important. Rating really cant be provided where we are using the kiosks to order the food. Coming to food kids and teens are the most customers where they hang out and have fun.
I see good options being added recently“

“Morning traffic in the kill, have to come to the speed of three minutes to deal with sausage muffin + hot coffee king of the bomb combination! 🥞 pancake fluffiness ten years as one day, the syrup drizzled down instantly awakened dopamine ~ collector's cup players ecstasy: limited edition design value online, cell phone order can also grip the package wool! The store is spacious and bright, self-service ordering machine to avoid the crowds, the parking lot is spacious enough to play drift ~ although the lunch and dinner is slightly bland, but rushed to $ 5 breakfast package cost-effective, hit the workers to lock up this line of cars! PS: children's meal attached toys to make the granddaughter smiles, grandparents of the source of happiness certified! 🚗💨“

“Ordered drive thru everything was smooth and spot on the young man taking orders was on top of his job he asked all the right questions also my better half lives to see just how far she can push add ons like extra fudge on fudge Sunday and this young man held his own, never flinched and in fast food service the customer is always accomodated, if the establishment chooses not to appease the customer they will go to the next Mc Donald's.
I recommend this location in every way, try them out and try the (hidden menu items) only the true old school golden arches heads know.“

“I just had a perfect deluxe spicy mcchicken meal. Fries were perfect, sandwich was perfect. This happens maybe 1 out of every 5 times I go to McDonald’s. I had to pull forward and wait a little while longer for my order but it was fresh and amazing. Well done to the folks working there this evening.“

“I absolutely loved how nice and attentive the gentleman was the day my mom, niece and I came in. He was so enthused to help us when we didn't know where exactly to order as we had cash. He was really sweet and checked on us to make sure everything was fine. He even helped us when my niece's apple juice was missing from her happy meal. He was overall the reason for a higher score.

Here were the negatives: The audacity of one of the staff members to roll her eyes at my mother after simply asking for paper towels because there was orange flavoring all over the soda bar (I am allergic to smell/taste but had not been over to the soda bar). We didn't mention anything to the Manager as it's Worthington and with current cultural tensions didn't want to be seen as causing an issue.

2. The harassment of other (teen/young adults) towards us all due to racial tension, assumption and prejudice. We are aware that my niece is lighter than my mother and I and certain people get so flustered about a dark skinned woman holding a lighter skinned baby (and this has happened to us at other places more urbanized as well). News flash to THEM: both of her parents are BLACK! Anyway, the constant taunting and intentional intimidation (they kept walking back and forth past us for no reason pointing at my niece and at my mother and I making faces at us) we experienced during our 45 minute visit was almost enough to have me intentionally taunt back. The manager was very kind and apologetic about the behavior with the other customers towards us and further let them know to leave us alone. They left a bit later. It happened again with two darker skinned men (who I assumed were from Africa, but did not ask) who constantly talked about how they couldn't believe the audacity that we would be at the McDonald's...

Other than that, the location was nice and we were intrigued to find out that there were like tablets for kids to use at some of the booths.“

“I ordered a McChicken & it was hot & delicious (I forgot to take a picture of it)‼️😋👏🏾🤌🏾 The McChicken is my favorite sandwich & I was able to enjoy one for my birthday‼️🥳🎉🤗 The staff were very nice & helpful too‼️😊🙌🏾👍🏾“

“Drive-thru. This place has lots of shade trees to hide under. Even during the rain they're pretty dense and you could sit out under the trees if you were so inclined.
There are very very few McDonald's with shade trees.“

“Adonis and Heather went out of their way to make sure my daughter got her Grinch meal and it was SO sweet!!! Adonis was such a sweet young man who went above and beyond to provide us the best service we’ve ever had at any McDonald’s, ever! Heather (manager, I think?) keep shining— you were great!“

“Having visited about 10 times over several months, I can say the product has been pretty good (temp, taste, etc) but unfortunately the orders have been incorrect 50% of the time. My orders are under $6 and simple but when I order no meat, I get meat. It's a bit of an issue. They've been hiring for some time now so perhaps that's contributing.
*2024 edit: although I'm still not a frequent customer, maybe a few times a year, this location has really improved, especially with order accuracy and staffing. To reflect that, I've updated to 4 stars.“

“Better late then never. This is the only McDonald's in this area that never gives us problems and for that alone I'm grateful! But a couple evenings ago we went for dinner. The customer service was great although I ordered at the kiosk Sebastian served us our food and had the greatest attitude and energy it was refreshing talk about going above and beyond. When you have people like that keep them a dime a dozen. Thank you Sebastian! Great recommendation on the fries also!“

“I actually stopped eating McDonald's well over a year ago, but I had a taste for a hamburger on my trip out of town I stopped at this particular McDonald's and baby when I tell you that was the best burger I have ever had from McDonald's ever in my life it was juicy it was hot it wasn't overcooked it was perfectly rounded, the staff was great 👍“

“I ordered a double filet fish meal with extra tarter sauce. I must say this is the best filet o fish I have had from a McDonald's in years. The fish was so hot and crispy. They put just the right amount of extra tarter on it. My fries were hot, fresh and salted perfectly. Jose was nice and professional. I definitely will be back to order my fish from this location every time. I came in, ordered and was out quickly. Thank you to everyone who prepared my meal. This really made my lunch break that more satisfying and my day ! Keep up the great work guys your efforts are not unnoticed !“

“I have to say this morning the manager went out of the way to make sure that things were right. I ordered my breakfast, and it was so quick. I did make a special request to my sandwich but didn't check it as I was going to check in the car. I had no longer sat in the car and she had come outside as she realized she gave me the wrong sandwich and took back the whole bag and then brought back the correct order. Any other time, people just say oh well but she didn't. Thank you and it made for a very good start to my morning ❤️“

“Ordered on the app at another location and the manager there made it seem like it was my fault the payment didn’t process and told me I needed to cancel my order and pay again so she doesn’t “lose money”. Canceled my order and went to this McDonald’s. The app once again didn’t process my payment but the manager said I was not the only one the app did this to and apologized and went through with my order anyway. It just takes a little bit of kindness. Will only be returning to this location from now on.“

“Food is always fresh so that’s a big plus for me, so far I haven’t had any issues with staff they are awesome However they need help in there busy location and seem to b under staffed!!

Kid-friendliness: Very kind and helpful too my son!!“

“Coffee should be simple to order, please dont think Im being nasty just being honest when someone orders coffee and they want cream or sugar with that and it is not delivered like the order states its like ordering a coke and recieving water. Come on gang we can do better have a great night“

“I ordered food from touch screen. Needed to use restroom. When I asked to use restroom (locked) I was told that I needed to make a purchase. Not friendly at all. I totally understand restroom is for customers only, but then I had to prove i did order. There was only one order on screen, mine 🤔 and only one person trying to order at counter. sad times when a public establishment has to unlock door for me. Couldn't even tell me the code, although sign says to get code at counter. Lady was a bit nicer when I asked for pepper. No condiments or napkins available to get yourself. Must have been in a tough area if you have to ask for napkins or pepper. Food was great!“

“Bought just a happy meal for my son. There were so many options that he felt special ordering. We stayed for about an hour playing around the playplace. It was very clean and friendly. Definitely WILL return. My son had a blast!!

Kid-friendliness: There's a playplace, everyone is super polite and friendly. It's enclosed but outside.“

“whoever’s putting extra big mac sauce on all the burgers here, i love you. thank you for your dedication to your service in the front lines. this is all i’ve ever asked for in all my years alive on this planet. i hope god blesses you with a long and happy life with minimal hardship. thank you again“

“You walk in to the place and nothing happens. The kiosk is a real pain and I never know what's available or what I'm going to get. They don't have the prices displayed anymore either. You didn't get a receipt, as and the employees keep calling out numbers from receipts that no customer received. It's chaos.“

“The customer service is great. Workers are friendly. I got a daily double meal from this McDonald’s. It was delicious. The daily double was the best burger I have ever tasted at this McDonald’s. Everything on the burger, the burger patties, the lettuce, onion, tomato and mayonnaise including the bun all tasted great.“

“If you live on South Hamilton this is the go to, the other McDonald's 5miles down the road that sits next to Rallys is the most ghetto unsanitary place I've ever been to. I will happily drive 10mins out of the way to this location because of the Profesionalism and cleanliness. Thank “

“Got my order COMEPLETELY wrong. I asked for two cheeseburgers and got 0.. mozzarella sticks count was wrong. They were cold. The guy got my drink wrong 3 times, and proceeded to get it wrong.Edit: it's gotten better, the food was cold but they got the order right.“

“I don’t know what yall are are feeling the night shift folks but I arrived at like 12:45AM on a (Wednesday) night after a long shift, and the two GOATs who handled my order were rays of freaking sunshine in the night sky. The smile and the energy was immaculate. The 20 pc, fries, and lemonade were on point. Give these peeps a raise, they’re awesome.“