McDonald's in Columbus

“Exciting atmosphere employees were all positive. Customers were excited it was full of customers kids were running around playing it was just a good atmosphere High energy. The food was great and very fresh

Parking: Pull in and Park

Kid-friendliness: Definitely kid-friendly

Wheelchair accessibility: At the front of the building“

“So today I took my grandkids to this location and was just blown away by the service we received. Every single interaction with staff was way above and beyond! Professional, kind, smiles, understanding! They were so nice to all of us and literally this made my entire day! The store was sparkling clean and the outside play place was clean and the kids loved it! The store is also modern and looks amazing. Thanks for literally making my day today and treating us all like your family members! Much appreciated!!!“

“The early team that works morning is awesome. So very polite, always smiling, and address by our names. They have the order ready as soon as I pull up my mobile app. 😆
I will continue to come to McDonald's for breakfast. Thanks to the staff making our mornings special“

“This McDonald's needs a award. I was on lunch. I order their 5.00 special. So, why an award? The food wad hot. I drove backto work so l was close to building. I hate lunch in my car. To shock the food was still hot. Did they just make it? The cheese on my cheese burger was actually melted. But, the is yet to come...there is salt on the fried! I almost passed out in shock. The McDonald's where I live can't spell salt. Thank you to this McDonald's for a good lunch. Lastly thank you for good customer service. Everyone wad smiling and realize I'm a customer and treated me like a customer. I don't get this in my neighborhood.“

“The food was delivered fast and hot. It tasted very good and the service was really nice. There are people constantly cleaning tables and chatting with other people politely. It was a very good experience. Very clean too.

Kid-friendliness: Very kid friendly. I am a kid“

“Here out of town for my daughter’s cheerleading competition. And I don’t typically eat at McDonald’s but the kids wanted it so I caved and we stopped. It was 10:45 am and both kids wanted happy meals so we stuck around and waited. It was quiet and not busy (I’m from Toledo and mornings are crazy so it was nice it being quiet). When 11 hit I ordered the meals but the kiosk freaked out a bit and had me pay at the register but didn’t give me a receipt. I told the gentleman it didn’t give me a receipt and he said no problem what did you ordered and I told him and paid. A kind woman brought the food to us and told us enjoy and we had a pleasant dining experience. Upon leaving I asked for a refill of my drink and the kind woman who brought us our food refilled it. And then turned to both of the little with me and asked if they wanted refills (I’m so happy she did) . And then as we were just about to leave as we were piling into the car the same woman who helped us came running out because one of the little left their phone. Great customer service. Definitely recommend if you are a McDonald’s fan.“

“Ive had a bad morning. I couldn’t figure out how to get my order number from my app and the manager dealt with my little tantrum calm and professionally. Figured it out and then felt stupid and like a real jerk. The food was actually exceptional. Thank you so much for being patient with me! Hopefully this makes up for it. Lol“

“The store at 3554 S High Street is very clean. The managers are very friendly & personable. The staff is also friendly & engaging with customers and one another. Hands down the best MCDonald's I've been to in years! Everyone there deserves a raise!“

“I always come in the afternoon. They rarely gets my order wrong, food is always warm, the soda fountain is cleaner than most fountains I've encountered (I haven't seen those black spots you usually see when they dispense, which is why I usually spray first pour after. Must be new!) The team has great synergy, I can tell they run pretty smoothly even when they're really busy. This store is very much loved and very well taken care of. Only complaint is that they need more staff in the morning because they can't open at their scheduled time which is around the time I get off work (6am). I would love to get a McGriddle after my shift, but i usually don't because they usually have like 2-4 people working when I get there so the doors aren't open.“

“This McDonald’s seems to run very orderly and the customer service is great! I asked for the managers name from another older gentleman that works there because she is so nice and happy! Kareemah is such a nice and happy person! Best McDonald’s ever!“

“I’m not from Columbus so I thought the area was not looking safe since there were questionable folks inside the place but nothing weird happened, I’m just not use to that I guess. Good experience overall and food was like you would expect which it is exactly what I wanted.“

“Staff are super friendly and take extra care to make sure they get your order right.
We dined in and had a staff member come past to check how we were doing, my son (3yr) loved this! Also cleanest McDonalds I’ve been to.

Kid-friendliness: Staff friendly with kids and some tables have a large tablet with games to play“

“McDonald's is a fun place to grab a quick and tasty meal! They have all kinds of food, like their famous burgers, including the Big Mac, Quarter Pounder, and the classic Cheeseburger. If you like chicken, there are Chicken McNuggets, crispy or spicy chicken sandwiches, and even a Filet-O-Fish if you're in the mood for something different.

Their sides are awesome too. The fries are super crispy and salty, just perfect! They also have apple slices if you want something healthy, and sometimes even hash browns, especially in the morning.

McDonald's breakfasts are popular, they have things like Egg McMuffins, hotcakes, and breakfast burritos that taste great and are super filling.

For dessert, you can get a warm apple pie, cookies, or a creamy McFlurry with candies like M&M’s or Oreo mixed in. And don’t forget their drinks, they have sodas, milkshakes, coffee, and sweet iced tea.

The customer service at McDonald's is friendly and fast, so even if there’s a line, you don’t wait long. The staff makes sure your food is fresh and your order is right. It’s a great spot when you want tasty food, fast!“

“For a McDonald's this IS the best one for miles! They use the steak seasoning on the burgers and the flavor is outrageous. Ask for a double extra onions ONLY and see for yourself! Services exceptional as well very fast even if you get pulled forward you won't be there long“

“Getting my car serviced at Ricart and walked down to get an ice coffee. Kiosk ate my receipt but the front counter looked up my order and fixed me right up. Mostly clean restaurant with a busy drive thru around 10:30am with nice clean restrooms“

“Food is always fresh so that’s a big plus for me, so far I haven’t had any issues with staff they are awesome However they need help in there busy location and seem to b under staffed!!

Kid-friendliness: Very kind and helpful too my son!!“

“Can't really say much other than its 2024 in a mcdonald's! You may see some characters and wait for a few minutes just keep in mind we only have a few workers a lot less than we did 10 years ago so you may not tip them but at least thank them for working the food is adequate and the prices suck

Vegetarian options: Regardless what it advertisers to be most of its soy burgers

Kid-friendliness: I mean it is kid friendly as a McDonald's can be they don't have the ball pits or playground like they used to and they're happy meal toys suck anymore ?“

“Not bad but nothing special either. Reg run of the Mill McDonald's. This location seems to have too many employees that just stand around looking confused. They don't ask you if you want anything else like drinks etc. they seem to be having fun goofing off and the time just gos by until you finally get your order. For a place that's so high and demanding they haven't been able to give us any real reason they“

“The crew is awesome! I go there almost every morning on my way to work and the ladies in the morning freaking ROCK it! They are all sweet and very hard working. I bet working there sucks but they actually seem like they don't completely hate everyone and everything. I value that in food service!“

“I was going to loose points, went inside to use them before I lost them. Person ringing me up said I had used them which I didn't.

Parking: This is a location people choose to use drive thru

Wheelchair accessibility: I seen that it was offered“

“I get breakfast for the Movers and Office staff on Friday mornings here at Leaders Moving & Storage. I always order enough for 35-40 people.
Nichole (Opening manager) and her team are fantastic!
No one wants to walk in the door on a Friday morning at 4:30 and start with 40 Big Breakfasts, but she does! Food is always hot and ready. And it’s always brought out with a smile.
Nichole, thank you for always providing excellent service, even though starting out I’d only give you a 30 min heads up 😋.
You help make the staff here at Leaders very happy on Friday mornings!“

“Great experience at the McDonald’s in Delaware they are precise accurate and deliver you food in a short time congratulations

Wheelchair accessibility: There are plenty of spots for you to park in the handicap area as well if you order your food on the McDonald’s app you could park them with the pick me up spot“

“Customer interaction is very important. Rating really cant be provided where we are using the kiosks to order the food. Coming to food kids and teens are the most customers where they hang out and have fun.
I see good options being added recently“

“Having visited about 10 times over several months, I can say the product has been pretty good (temp, taste, etc) but unfortunately the orders have been incorrect 50% of the time. My orders are under $6 and simple but when I order no meat, I get meat. It's a bit of an issue. They've been hiring for some time now so perhaps that's contributing.
*2024 edit: although I'm still not a frequent customer, maybe a few times a year, this location has really improved, especially with order accuracy and staffing. To reflect that, I've updated to 4 stars.“

“Food was definitely fresher than the other one closer to the freeway. Unfortunately they did mix up my order and gave me a chicken nugget happy meal instead of a cheeseburger. They made it right and told me to keep the nuggets. Overall they were fast, And food was better than a lot of others.“

“Well, it's Mc Donald's, but these guys have much better service than the other places around it. They have actual humans who take the order, and those humans don't ignore you when you walk in like they do at the nearby arbys.“

“Drive-thru. This place has lots of shade trees to hide under. Even during the rain they're pretty dense and you could sit out under the trees if you were so inclined.
There are very very few McDonald's with shade trees.“

“This is the McDonald's apparently outside the hood enough to have what you ordered and able to transfer it all to the customer and not give excuses about being out of, or the machine is broken so they just can't get it done! Even with a long line at drive through, great everything and didn't take very long either, so I will drive miles out of my way beyond several closer stores to go here again!“

“My standards for fast food has gone down since 2020 but I am telling you that this is the most efficient McDonald’s I’ve ever been to. My order is always fast, always correct and the guy who mops the floors around 11am is worth the price of admission. Always kind and polite to everyone in his vicinity. Thanks!“

“Clean Restaurant with Efficient Staff

Clean Restaurant with Efficient Staff.

I had a business meeting in the area and got a message that they were running about an hour late. I decided to have lunch and since this McDonalds was about five minutes away I decided to have lunch here. The staff was friendly when they greeted me and directed me to the touch screen to order. I did try it and found it easy to use. I ordered a la carte items, coffee, small fries, small nuggets and a McDouble with bacon and cheese. My food came out quickly and the fries were piping hot. My order was correct and the food was as expected. I have now been to this location several times mostly for the McCafe drinks as this is where I wait before my meetings nearby.“

“I love this McDonald's. Which is rare to say because 10 years ago I wouldn't even come here. But the staff yall have now really do a great job. I have a weird coffee order and they always accommodate so well. Ms. Judy and her sister on morning shift are great workers and Ms T as well from the evening. As well as many others i havent had the chance to catch their names thoughThank you all for the warm pleasantries ?“

“My girlfriend lives in Grandview Heights and I drive 30 minutes after work at 11pm to see her, and there aren't many options for food that late at night. We will stop here though and go through the drive thru, everyone is always in a good mood and listening to music and they seem like they're really enjoying there jobs. Order has always been correct (except a few times we were missing ketchup but that's okay!) Our food is always hot the sweet tea is amazing!! Will be stopping by later tonight! :)“

“We love this mcdonalds because it has the play place playground inside. We are thankful to come here when the weather won't allow us to go outside and play. My 3 year old daughter loves it and always makes friends here at the play place. The service and food are pretty good here, not too bad. I scored a 4 star because it's pretty dirty, never seems to be picked up and cleaned. Tables and floors and bathroom are consistently dirty. I just clean it myself, small price too pay to have an indoor playground near us!

Kid-friendliness: Has a playground inside

Wheelchair accessibility: Yes“

“Drive through associate who took our order took another cars order that came after we were already waiting. They didn't even greet us with help we'll be with you in just a moment. They were not busy either because there were no cars in drive through when I came to the line“

“If you live on South Hamilton this is the go to, the other McDonald's 5miles down the road that sits next to Rallys is the most ghetto unsanitary place I've ever been to. I will happily drive 10mins out of the way to this location because of the Profesionalism and cleanliness. Thank “

“The customer service is great. Workers are friendly. I got a daily double meal from this McDonald’s. It was delicious. The daily double was the best burger I have ever tasted at this McDonald’s. Everything on the burger, the burger patties, the lettuce, onion, tomato and mayonnaise including the bun all tasted great.“

“They were doing good for a while in tbe evening thru till morning but they must of lost good people again but that at all McDonald's. Maybe the should look into why there retention rate is im assuming low everywhere and start fixing that instead of remodeling a building and keeping the same scrappy slow service and fix those ice cream machines 🤔“

“Bought just a happy meal for my son. There were so many options that he felt special ordering. We stayed for about an hour playing around the playplace. It was very clean and friendly. Definitely WILL return. My son had a blast!!

Kid-friendliness: There's a playplace, everyone is super polite and friendly. It's enclosed but outside.“

“My daughter got mentally ill and her wouldn't start. She was on a manic state and the police took her to the hospital. The manager on duty. Kept an eye on the car and checked the doors until I got there. I tried to jump the car and give it gas. It was very cold out. So I went thru the drive thru and ordered coffee and pie. Thr manager said she will not take my money. It was 1 in the morning. I told her that triple a will arrive at 8am and she kept an eye out until triple a comes“

“It's okay...There's really nothing great or terrible about this McDonald's in particular...maybe I'm not giving them enough credit...they ARE a more busier McDonald's than some of the other ones...I mean, ever since Covid, they are literally the ONLY fast food restaurant around that actually stays open ALL night...And, they seem to be shorthanded....especially in the middle of the night....most of the time they only can do online orders or door dash because they don't have enough people to have 1 person take drive thru orders and another person cook....or maybe they just do that when 1 of the 2 people working goes on break....and that's just my terrible timing to blame....either way, on second thought....I think I'm going to have to bump them up 1 more star....yeah, I'm glad I thought about this a little....3 stars kinda makes them look like they suck....and they don't suck....I kinda suck for not taking everything they deal with into account....and I KNOW they deal with some BS throughout the day because about 15 years ago...maybe closer to 20 years ago....I worked at this very same McDonald's....and I only lasted a couple of months....so yeah, BIG UP TO NORTHERN LIGHTS MCDONALDS! They do their best with what they are given....or where they're located....You can't expect a miracle to happen in the middle of Cleveland Ave, yeah?“

“Got my order COMEPLETELY wrong. I asked for two cheeseburgers and got 0.. mozzarella sticks count was wrong. They were cold. The guy got my drink wrong 3 times, and proceeded to get it wrong.Edit: it's gotten better, the food was cold but they got the order right.“