Customers` Favorites
Customers` Favorites
“Great food, great staff and great tea!“
Customers` Favorites
“I came in and it wasn't busy at 4:30 pm on a Wednesday.Cashier was nice and made a good recommendation.I got the romanburger and it didn't disappoint.I also got waffle fries (they call them waffers) with cheese sauce to dip it in (my first time dipping in cheese).It's definitely a fast food restaurant, so set your expectations accordingly, but overall I was impressed. I would definitely eat here again.“
Customers` Favorites
“The gentlemen behind the counter were polite and attentive. Made my sandwich how I requested, the food was delocious and fresh. This is the softest bread I've ever gotten from a subway and makes me think every sandwich before today has been stale.“
Customers` Favorites
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“Love it love it love it yeah“
Customers` Favorites
“The new steak sub is fantastic! My only gripe is that everytime I go into the restaurant, they only seem to have one employee working. It takes FOREVER to get your order. I would definitely recommend doing an online order instead of a walk-in order.“
Customers` Favorites
“I have been going to this specific location since the day it opened. It has always been a 5 star for us, quality has stayed excellent, service is exceptional and it’s the wonderful humans you have on your team that truly provide the experience-it’s what sets you apart from other establishments (the food speaks for itself-delicious!). Anywhere can offer the best food on the planet but it’s the crew who keep your doors open and Penn Station got it right! There is no big CEO or corporate. It’s just the owners and their wonderful amazing staff.
I can draw one conclusion as to why they are so invested in serving their customers in a long nutshell- when you feel valued, are paid a living wage, feel appreciated: you perform better…. as a person who’s been in the industry for way too many years, you can spot an employee that’s struggling to do their best and get through the day, versus someone who is genuinely happy to be there.
Jordan GM- shout to you!
Other GM going to Rocky River- you rock and you’ll do wonderful!
Crew- also shout out to you! Best group of peeps and they’re lucky to have you!
Penn Station owners- thank you for not being a corporate CEO person- we don’t want another McDonald’s video situation (that was embarrassing 😳)
When other restaurants continue to raise prices and reduce quality, Penn Station stands out to me as a staple in the communities in which they service. They care about their guests. They have standards and values and are willing to keep it that way.
This is a long novel of a post but this is something that makes a huge impact in this crazy world; where sometimes all we have to brighten our day in these crazy times is to go into a restaurant and sit and enjoy food- It’s become a luxury to do it and a lot of choices out there. If you want to survive as a business, follow Penn Station’s example to your community and get on board. There a lot of competition out there!
We will gladly give them money to feed us and make us walk into a positive environment as much as we can afford it!“
Customers` Favorites
“big kahuna oh yeah baby! that's what Bobo like“
Customers` Favorites
“I got a sub sandwich but couldn’t decide on what to get. So i asked the employee “ Ameer” what they recommend. He said he got me and made me his special sandwich. It was delicious. His co worker josh seemed cool too i guess i didn’t talk to him though. But the customer service from Ameer was good and the sandwich was good aswell.“
Customers` Favorites
“{{restaurant.reviews}}“
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“I don’t often write reviews, but Cocky’s deserves one. I fell in love with the cozy, quaint shop the moment I walked in. The staff greeted my family with a smile and friendly conversation. They were happy to make recommendations when I asked for the most popular breakfast sandwich. We landed on the Big Daddy and Wake ‘n Bacon. Great choices!! Everything from the cute environment, engaging staff, seamless payment system, quick service and fresh, flavorful sandwiches was top notch!“