Customers` Favorites
Customers` Favorites
“Every time I go here for lunch (11:30) I have a very good experience. Today, I saw the staff taking extra measures to make sure the area was clean and the food was protected. This guy, not sure if he was the manager, lowered the glass case in order to cover the food because a fly or something was in the store. I was really impressed with that.“
Customers` Favorites
“Was hearing so much about Charley's cheesesteak, the article in the Call and Post is what really pulled me in. Came and got Philly cheesesteak and Old school cheesesteak with classic lemonade, the sandwiches was delicious and the lemonade excellent. Will be returning. Welcome to the neighborhood 👍🏽👍🏽👍🏽👍🏽👍🏽“
Customers` Favorites
“Had the Italian sub and a slice of sausage pizza both were FANTASTIC!! Can’t beat the price either worth every penny!!! ⭐️⭐️⭐️⭐️⭐️“
Customers` Favorites
“Just had THE BEST sandwich there! Get the summer strawberry sandwich with goat cheese! It was amazing. The people are so nice too!“
Customers` Favorites
“I used to live in Cleveland hts and started going to Grums when they first opened. I now sometimes drive all the way from Westlake just for a Grum’s sub. In my opinion the Grums Turkey Ridge sub on French bread is the best sub ever, anywhere!!!“
Customers` Favorites
“What can I say. I've always liked there Roman burger and fries. I always say no cheese on anything and they would repeat what I say but I some how I end up with cheese on my sandwich. I am lactose intolerant which makes it hard on my stomach.“
Customers` Favorites
“This is an excellent Mr. Hero. Very clean, good service, and friendly staff. Be sure to try their Jalapeño Poppers and online ordering.“
Customers` Favorites
“Good Customer service and very affordable food!“
Customers` Favorites
“Love the subs would highly recommend them!“
Customers` Favorites
“Went to this location at 5 minutes before closing. Staff was just as friendly as always. Food was fresh, fast, and made perfectly to order. Can’t say enough wonderful things about this location. We always enjoy our service and food when we go here. This location is top notch!“
Customers` Favorites
“The person serving us here was absolutely amazing. Full of life, spoke clearly, made me feel welcome and just nice to talk to (from the few exchanges we had from when I was ordering). I’m not sure exactly why I enjoyed talking to him so much, he just seemed like a great guy. I don’t know his name but I believe he looked like he was in his 40s, African American and had a nice moustache if i may add. I
Hope he sees this review.
I really enjoyed the food here, I got a number 26 I believe. The Chicken Bacon Ranch sub in a regular size, would definitely recommend. The service was quick and easy, overall a great experience.“
Customers` Favorites
“the best burgers and waffle fries :)“
Customers` Favorites
“Food may have little room to improve. Compared to other Penn Station places, it needs little improvement. Comparing other sub joints, this place has better options to offer. Liked the service of the staff. Friendly, quick to serve, welcoming, and following individual requests without mistakes. Though we had carryout order but while waiting there we felt that the atmosphere was also good to sit there and enjoy the meal...“
Customers` Favorites
“Oh my goodness! So hot, fresh and good!!! Love their fish and chips. I grew up eating this and it’s so good. Anytime we come to Cuyahoga Falls we stop and get this. Amazing food. Brings back childhood memories. It was down the street in Barberton growing up and we had it often.“
Customers` Favorites
“Very friendly and knowledgeable crew, they have a lot of patience and a good sense of humor.
Parking: Parking lot is free just a little small, not alot of room for maneuvering
Wheelchair accessibility: A wheelchair can get up on the walkway but there may be difficulty at the door it's not automatic“
Customers` Favorites
“I love the food here. It’s literally the taste I crave all the time while I’m pregnant. The waffle fries and Roman burger are my favorite. I dip my sandwich in the cheese and it’s just amazinggg. It’s kinda costly and I always debate whether I want this or Charley’s but they win most of the time!“
Customers` Favorites
“Deb Taylor - I always love it when ppl like you start right off with "foreigners who barely know how to speak English", and your post is FULL of spelling and grammatical errors. Pot, meet kettle.“
Customers` Favorites
“Every time that I go here for lunch, the food is ALWAYS good. There's a young lady that works behind the food counter and she always makes my food with care and makes everything the way I ask her to. She has a great attitude and she cool. The guys that work behind the counter are cool, too. I haven't had anything nasty from them. Go and check them out!“
Customers` Favorites
“Clean. Friendly. Letter from owner on wall said it well. They appreciate our business: nothing less than great product, happy service and clean environment is acceptable
Vegetarian options: More would be better. Would visit more often if more unique options.“
Customers` Favorites
“EXCELLENT A++ I ordered 3 party subs a few days in advance online for a remote venue party & picked up. Everything was spot-on perfect and DELICIOUS & fresh! Our guests loved them and it was under $200 and fed 35-40 people lunch. Kudos to whoever is managing this process!! Keep up the good work, would highly recommend.“
Customers` Favorites
“#bestbakerrrrrrrrrrr @Bre“
Customers` Favorites
“The guy working was extremely nice as can be everything is always good the stores always clean and fresh ? best subway still for years and years“
Customers` Favorites
“This location is the best to me I have 2 different other Mr Hero's near me on is not even a mile away in Shaker his the other is on Miles rd about 2 miles I will never eat there ever again the taste is not how I remember it but I was leaving work and decided to take a chance on this location North Randle and me and my wife was NOT disappointed love it and well worth the drive“
Customers` Favorites
“Great food, great customer service! ⭐⭐⭐⭐⭐“
Customers` Favorites
“Love Firehouse Subs!!!! Their subs and salads are the best!!!“
Customers` Favorites
“I only rated four stars because I can't personally go and purchase their Swiss American cheese at a regular store because Mr Hero itself is the only ones with that brand of cheese!! So I am mad and jealous LOL!! I love their Swiss American cheese!! 😋😋💖💯.... The food, service, & atmosphere was all great though honestly!!“
Customers` Favorites
“I'm new to the area and wanted pizza. But after reading all the bad reviews on most of the places here, I opted not to. I found Mr. Hero by accident. I'm glad I stopped. Their food is delicious. The man at the counter was very nice and polite. He was right when he said I would like it. Definitely will be back. ?“
Customers` Favorites
“Nice food come enjoy specially Roman burger so delicious and yummy“
Customers` Favorites
“We enjoyed our visit.The prices are just tad high.The food was really good though,and I liked the cheese sauce withmy waffle fries.The man who took our order wasnice and helpful.The lobby REALLY could have usedsome attention as all of the tables weredirty and trash was scattered around.It sure is a busy place as well.Oh, by the way, they've got lemonade and fruit punch. If you mix 2 parts lemonade and 1 part fruit punch... you get Sweetarts.?“
Customers` Favorites
“Very clean and uniquely furnished/decorated.UPDATE 05/17/2022 they refuse to honor ANY coupons here. I think that really sucks. They are a subway chain and won't take subway coupons, not right. Also quality and service has really gone down hill lately“
Customers` Favorites
Customers` Favorites
“I really liked the Philly cheese steak. The roll is fresh and baked daily in the store( I asked) and holds up well without overpowering the ingredients. The steak was tender and flavorful. The onions, mushrooms and cheese blended well together. My only complaint would be the in amount of salt that was added was a bit much...however overall a great sandwich and would order again.“
Customers` Favorites
“I visit this location often
Today the cashier was very nice.
The sandwich maker?????
I was the only customer in the store.
My sandwich was full of lettuce and NOT the extra mayo I asked for🤨🤨😐
I will be checking my sandwich BEFORE I walk out from today forward
NOT feeling a terrible sandwich TODAY💯💯🥴😔“
Customers` Favorites
“Awesome little deli. I have not had anything there that I did not like. I would definitely recommend it!“
Customers` Favorites
“The chicken salad was delicious. A nice large amount was distributed. Chicken wells seasoned very good . I noticed the mushrooms were canned, not fresh. You can tell the difference. Instead of putting certain items on your salad, you may want it on the side, for example, jalapeno peppers, pickles, etc.. they will charge you for putting those items in a side cup. I didn't agree with that, the choice of salad dressings, you can get those on the side free. If you want an egg on your salad you have to pay for it. I've noticed lots of great things on the menu. I will continue to go back there and also try new things as well. The overall price, I think, is reasonable. The customer service was great and pretty fast.“
Customers` Favorites
“I placed an online order today and Subway didn't have the meatballs to complete my order. Instead of being lazy and cancelling my order, a young man called and advised me of the issue and gave me an option. EXCELLENT CUSTOMER SERVICE. When I got there, food was ready and packed. I've always liked this location. Everybody in there was on their job. Message to management: All workers that were in this Subway location at like 7:30 today (6/10/24) when I picked up my order deserve some type of accolade. Thank y'all for the GREAT customer service!“
Customers` Favorites
“First time ever trying a Mr Hero. Had a medium Hot Buttered Cheese steak. Waffle fries.(Like Chic-fil-lay) And a soda. 15$ fast service. Clean, well lit place. (You can dine in) Men's room had a sign saying "out of order" although a male employee used it...food was hot and flavorful. Not a bad experience.“
Customers` Favorites
“very good sandwich 😋 fries excellent“
Customers` Favorites
“A guy name Andrew took my order. I ordered their 10-in sesame seed bun Italian assortment sub. It was absolutely full of flavor I loved it!! Andrew suggested I try a fresh baked cookie. I got the oatmeal raisin cookie it just melted in my mouth it was so good. I am most definitely a DiBella fan now. Definitely will be back.“
Customers` Favorites
Customers` Favorites
“This place was soooooo good !! First timer and my daughter who is 5 was able to enjoy something off the menu 😁 highly recommend“
Customers` Favorites
“Our first time there. The girl that took my order got it wrong but it was quickly corrected. The good was great“
Customers` Favorites
“Here’s where you go for top notch service & a perfect sandwich! Michael put together the best sandwich I ever had at Subway. He knew from 20 years experience how to put it together just right!! He made my day!!
Parking: Easy access & lots of space for parking!“
Customers` Favorites
“Best in the area fast always great clean restaurant“
Customers` Favorites
“Placed an order for 4 sandwiches. Each was special order and they were ALL perfect and delicious. They were friendly and welcoming…will DEFINITELY go again.
Vegetarian options: PESCATARIAN
Dietary restrictions: Tomatoes, onions,peppers lettuces restricted and veggie sub was GREAT for a pescatarian.“
“Good place to eat nice staff, and great sandwiches.“
Customers` Favorites
“Good service kind worker clean good good understanding hard working I have been going here for 3 years and have nothing but positive reviews and workers are trained to keep the line moving yet still ensure quality of the food also has fresh food each day this subway is the best subway I have been to in Cleveland staff is really friendly and u can have a conversation with them this store is the best around the owner care about you and the treatment you get 10/10“
Customers` Favorites
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“Second time eating here. Pick up order via online with discount (any 2 footlong for $10, great deal!). No waiting, very very clean, and sandwiches were perfect. I had a fairly painful molar extraction a few days ago, and I've had very little appetite, until I ordered here. I've been back 2 days in a row (since a footlong for me is 2 meals) and I wish I could personally thank the person who was responsible for doing so outstanding at their job. Food service is often highly underrated, and this restaurant deserves a roll ? for service, presentation, and consideration (safe & clean). Thank you thank you thank you thank you!“