Customers` Favorites
Customers` Favorites
“Every time I go here for lunch (11:30) I have a very good experience. Today, I saw the staff taking extra measures to make sure the area was clean and the food was protected. This guy, not sure if he was the manager, lowered the glass case in order to cover the food because a fly or something was in the store. I was really impressed with that.“
Customers` Favorites
“Awesome Cheese steak and Fries!“
Customers` Favorites
“Had the Italian sub and a slice of sausage pizza both were FANTASTIC!! Can’t beat the price either worth every penny!!! ⭐️⭐️⭐️⭐️⭐️“
Customers` Favorites
“The soups are my favorite. The poblano is the best! Any and all subs are good but ask for them on a wrap! Mmmmm! They also do amazing catering! Sam puts her heart into it!“
Customers` Favorites
“This is a tiny little shop that's been around for so long that is an institution in Coventry Village, on the same level as Tommy's. You can just feel how not-corporate they are, and I'm pretty sure that the owner works the counter, which I think is awesome. Their subs are all so good, and their bread is some of my favorite. A whole sub is a good investment if you want leftovers for the next day - it works out to around $6-7 a meal (for me at least). They have a drink fridge. There's no seating for dine-in, but they do have benches to wait - although I always prefer to drop into another store nearby and come back in a few minutes to pick it up.
Note that as of October 2024, the only credit/debit card they accept is Visa. It gives an option to tip on the card, so you don't need cash for that. I encourage tipping here, because the kitchen is open and you can really tell that they're working hard at it.
Vegetarian options: I forget which sub it is, but they have a mushroom sub that is absolutely delicious - one of the best veggie subs I've ever had. I'm not sure if have any vegan cheese, but let's be honest - why would anyone even want vegan cheese?“
Customers` Favorites
“Good Customer service and very affordable food!“
Customers` Favorites
“Love the subs would highly recommend them!“
Customers` Favorites
“This is an excellent Mr. Hero. Very clean, good service, and friendly staff. Be sure to try their Jalapeño Poppers and online ordering.“
Customers` Favorites
“What can I say. I've always liked there Roman burger and fries. I always say no cheese on anything and they would repeat what I say but I some how I end up with cheese on my sandwich. I am lactose intolerant which makes it hard on my stomach.“
Customers` Favorites
“Went to this location at 5 minutes before closing. Staff was just as friendly as always. Food was fresh, fast, and made perfectly to order. Can’t say enough wonderful things about this location. We always enjoy our service and food when we go here. This location is top notch!“
Customers` Favorites
“I'm new to the area and wanted pizza. But after reading all the bad reviews on most of the places here, I opted not to. I found Mr. Hero by accident. I'm glad I stopped. Their food is delicious. The man at the counter was very nice and polite. He was right when he said I would like it. Definitely will be back. ?“
Customers` Favorites
“I stopped by this past Tuesday, 3/5. The food was delicious and flavorful. I had the Italian sub and it was packed with fresh ingredients; not just bread. I was impressed with the two men working behind the counter. They were attentive, pleasant, were focused on their work, and checked up on me to see if everything was ok. It was more of a fine dining experience. The only thing missing were the white table linens.“
Customers` Favorites
“The person serving us here was absolutely amazing. Full of life, spoke clearly, made me feel welcome and just nice to talk to (from the few exchanges we had from when I was ordering). I’m not sure exactly why I enjoyed talking to him so much, he just seemed like a great guy. I don’t know his name but I believe he looked like he was in his 40s, African American and had a nice moustache if i may add. I
Hope he sees this review.
I really enjoyed the food here, I got a number 26 I believe. The Chicken Bacon Ranch sub in a regular size, would definitely recommend. The service was quick and easy, overall a great experience.“
Customers` Favorites
“the best burgers and waffle fries :)“
Customers` Favorites
“Very friendly and knowledgeable crew, they have a lot of patience and a good sense of humor.
Parking: Parking lot is free just a little small, not alot of room for maneuvering
Wheelchair accessibility: A wheelchair can get up on the walkway but there may be difficulty at the door it's not automatic“
Customers` Favorites
“2nd time here. 1st round, ordered God Father, AMAZING sub! Fella taking the order wasn't especially helpful, I let him know it was my first time there, so I didn't know the menu very well. Luckily a wonderful lady stepped up, and said something when she overheard. She was super kind and helpful. They always seem to be very accommodating to customers from what I have seen.
FYI* I get my sandwiches fairly plain, aside from signature oil, spinach leaves, but they will Load up toppings if u ask!
2nd order, I just ordered online to make it seamless, and it was. Staff was very kind, helpful and accomodating. Rest rooms were clean, tables clean, and clean work stations. They get an A+ from me. I'll be back, part of the Fan club. Lol Great stop for anyone looking for a great meal, fresh food, and CLEAN establishment. Thx DiBella's!“
Customers` Favorites
“The guy working was extremely nice as can be everything is always good the stores always clean and fresh ? best subway still for years and years“
Customers` Favorites
“I was skeptical because of course it's in a gas station and you know what they say about gas station food. But I can assure you this food is made to order right in front of your eyes and tastes amazing!!! So far I've had their gyro and their clevelander Burger with fries oh my God I will keep trying more items on the menu. Do yourself a favor and try it and it is worth every penny! So good“
Customers` Favorites
“Clean. Friendly. Letter from owner on wall said it well. They appreciate our business: nothing less than great product, happy service and clean environment is acceptable
Vegetarian options: More would be better. Would visit more often if more unique options.“
Customers` Favorites
“I love the food here. It’s literally the taste I crave all the time while I’m pregnant. The waffle fries and Roman burger are my favorite. I dip my sandwich in the cheese and it’s just amazinggg. It’s kinda costly and I always debate whether I want this or Charley’s but they win most of the time!“
Customers` Favorites
“Great food, great customer service! ⭐⭐⭐⭐⭐“
Customers` Favorites
“The food was GREAT! Very fresh and hot. We traveled 2 hours just to eat here and it did not disappoint!“
Customers` Favorites
“Visiting Cleveland for the rock n roll hall of fame stopped here for lunch, so glad I did. Great food great service, and seeing the staff work together as a full team was very refreshing. They got a little bump of business while we were there and they handled it quickly and accurately“
Customers` Favorites
“This location is the best to me I have 2 different other Mr Hero's near me on is not even a mile away in Shaker his the other is on Miles rd about 2 miles I will never eat there ever again the taste is not how I remember it but I was leaving work and decided to take a chance on this location North Randle and me and my wife was NOT disappointed love it and well worth the drive“
Customers` Favorites
“Love Firehouse Subs!!!! Their subs and salads are the best!!!“
Customers` Favorites
“Very clean and uniquely furnished/decorated.UPDATE 05/17/2022 they refuse to honor ANY coupons here. I think that really sucks. They are a subway chain and won't take subway coupons, not right. Also quality and service has really gone down hill lately“
Customers` Favorites
“We arrived kinda late and the restaurant was nearly empty for whatever reason. But the staff was nice and made us some tasty subs. I knocked off subs stars for atmosphere because we just drove 11 hours and the music was a bit too loud for our tired ears. But would definitely come back. Thanks!“
Customers` Favorites
“Deb Taylor - I always love it when ppl like you start right off with "foreigners who barely know how to speak English", and your post is FULL of spelling and grammatical errors. Pot, meet kettle.“
Customers` Favorites
“We enjoyed our visit.The prices are just tad high.The food was really good though,and I liked the cheese sauce withmy waffle fries.The man who took our order wasnice and helpful.The lobby REALLY could have usedsome attention as all of the tables weredirty and trash was scattered around.It sure is a busy place as well.Oh, by the way, they've got lemonade and fruit punch. If you mix 2 parts lemonade and 1 part fruit punch... you get Sweetarts.?“
Customers` Favorites
“The sandwich artists at Toasty Subs make the most epic sandwiches. The food is fresh, the prep looks clean. I'm always happy to visit this area. Atmosphere is only three stars because, well, it's a gas station, not a dine-in experience.“
Customers` Favorites
“Placed an order for 4 sandwiches. Each was special order and they were ALL perfect and delicious. They were friendly and welcoming…will DEFINITELY go again.
Vegetarian options: PESCATARIAN
Dietary restrictions: Tomatoes, onions,peppers lettuces restricted and veggie sub was GREAT for a pescatarian.“
Customers` Favorites
“First time ever trying a Mr Hero. Had a medium Hot Buttered Cheese steak. Waffle fries.(Like Chic-fil-lay) And a soda. 15$ fast service. Clean, well lit place. (You can dine in) Men's room had a sign saying "out of order" although a male employee used it...food was hot and flavorful. Not a bad experience.“
Customers` Favorites
“Nice food come enjoy specially Roman burger so delicious and yummy“
Customers` Favorites
“The food is good. The customer service is the greatest. Enjoy being there this morning. Give me some lunch at more than I planned on buying. Everyone should stop. And miss the heroes and get the good customer services and the food. Thank you Mr. Heroes. My stomach feels good.“
Customers` Favorites
Customers` Favorites
“Awesome little deli. I have not had anything there that I did not like. I would definitely recommend it!“
Customers` Favorites
“I visit this location often
Today the cashier was very nice.
The sandwich maker?????
I was the only customer in the store.
My sandwich was full of lettuce and NOT the extra mayo I asked for🤨🤨😐
I will be checking my sandwich BEFORE I walk out from today forward
NOT feeling a terrible sandwich TODAY💯💯🥴😔“
Customers` Favorites
“I placed an online order today and Subway didn't have the meatballs to complete my order. Instead of being lazy and cancelling my order, a young man called and advised me of the issue and gave me an option. EXCELLENT CUSTOMER SERVICE. When I got there, food was ready and packed. I've always liked this location. Everybody in there was on their job. Message to management: All workers that were in this Subway location at like 7:30 today (6/10/24) when I picked up my order deserve some type of accolade. Thank y'all for the GREAT customer service!“
Customers` Favorites
Customers` Favorites
“The chicken salad was delicious. A nice large amount was distributed. Chicken wells seasoned very good . I noticed the mushrooms were canned, not fresh. You can tell the difference. Instead of putting certain items on your salad, you may want it on the side, for example, jalapeno peppers, pickles, etc.. they will charge you for putting those items in a side cup. I didn't agree with that, the choice of salad dressings, you can get those on the side free. If you want an egg on your salad you have to pay for it. I've noticed lots of great things on the menu. I will continue to go back there and also try new things as well. The overall price, I think, is reasonable. The customer service was great and pretty fast.“
Customers` Favorites
“Tuna flat bread wrap is delicious. A foot long cookie is very good and plenty. Nice and clean environment. Quick and friendly service.
Vegetarian options: Plenty of veggies.
Parking: Plenty of parking
Kid-friendliness: Very kid friendly
Wheelchair accessibility: Very open for wheel chair accessibility“
Customers` Favorites
“Vegetarian options: Many salads and sandwiches without meat and happy to change up ingredients.
Parking: But lot behind with free parking for the first 30min.
Kid-friendliness: Super friendly staff and have sandwiches in small sizes with very few things on them for picky eaters.“
Customers` Favorites
“Here’s where you go for top notch service & a perfect sandwich! Michael put together the best sandwich I ever had at Subway. He knew from 20 years experience how to put it together just right!! He made my day!!
Parking: Easy access & lots of space for parking!“
Customers` Favorites
“First time trying Mr.Hero today. I was skeptical at first. But glad I tried it. I enjoy trying something new every so often. I would say the pricing is just about the same as a Big Mac. Just this food is actually fresh and delicious. We got our meal within 5 minutes. Would definitely recommend this place if you are skeptical as I was.“
Customers` Favorites
“Best in the area fast always great clean restaurant“
Customers` Favorites
“Our first time there. The girl that took my order got it wrong but it was quickly corrected. The good was great“
Customers` Favorites
“#bestbakerrrrrrrrrrr @Bre“
Customers` Favorites
“{{restaurant.reviews}}“
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“Second time eating here. Pick up order via online with discount (any 2 footlong for $10, great deal!). No waiting, very very clean, and sandwiches were perfect. I had a fairly painful molar extraction a few days ago, and I've had very little appetite, until I ordered here. I've been back 2 days in a row (since a footlong for me is 2 meals) and I wish I could personally thank the person who was responsible for doing so outstanding at their job. Food service is often highly underrated, and this restaurant deserves a roll ? for service, presentation, and consideration (safe & clean). Thank you thank you thank you thank you!“