Customers` Favorites
Customers` Favorites
“Amazing service with amazing customer service. Our server was very nice and patient with me and my friends. The ice cream here is amazing!! I order a number ten which was a strawberry ice cream cup and it was heaven on earth. My friends ordered a mango ice cream and mint and they loved it also. Great place!“
Customers` Favorites
“You need to go today! This place has great food & the owners/employees are such nice folks. I try to stop by any time I am driving by. I do mostly carry out, but you can eat there. I understand their catering is also so good!!! I love supporting good local businesses...“
Customers` Favorites
“Some of the best sammiches in the Cincinnati area!“
Customers` Favorites
“First time today from a recommendation. Place is fire. I’m a fan. Awesome sandwich and such great food for the money. Hands down the best sandwich I have ever had. Cheers guys! I’ll be back frequently.“
Customers` Favorites
“Best Grilled Cheese and Tomato Soup EVER!!Friendly staff and great food!! 🥰“
Customers` Favorites
“I have yet to get a bad meal from Firehouse Subs. Don't think a bad meal will ever happen there. 😁“
Customers` Favorites
“Founded by Firemen...cool. A little slow when crowded during certain parts of the day but if you call ahead they'll have it ready for you. Well worth it. I challenge you to find a better steak & cheese around for $6! The italian is awesome too. Also, 120+ drink choices! Just Try it.. you'll be coming back for more.“
“Just visited the Subway on Princeton-Glendale Road, and wow—what a great experience! My sandwich tasted incredibly fresh, and every ingredient felt like it was prepared with attention. But the highlight was the service. Hims greeted me with a smile and made my sandwich exactly the way I imagined it. It’s the kind of service that makes you want to come back again. If you’re in West Chester, this Subway is definitely worth the stop!“
“We come here often. Every time, staff is friendly & generous. Shreya is esp helpful. By far, our fav Subway store!! Edit: Alicia is one of the best & most friendly!! 2nd Edit: great host Alicia always pays attention to detail 😁“
Customers` Favorites
“My wife and I had the absolute pleasure of having Dan take care of us today. He's running the store alone and still provides the best customer service. This man needs to be handsomely rewarded for his work. My food was hot and delicious. Thank you Dan, Because if you this is the ONLY penn station ill be eating at in cincinnati.“
Customers` Favorites
“I work at a restaurant famous for its customer service abilities and standards and I was heavily impressed with the service I received today. The employees and manager were very kind, I was greeted with a smile, a warm welcome, and a friendly conversation! The food itself is always delicious! The restaurant was very clean and well taken care of. My mother and I have wheat allergies and we have never had a single issue at this location. I want to specifically shout out Amanda (the manager), Savvy, and Gabby! Truly top notch service and delicious food!“
Customers` Favorites
“Go here often when I'm out doing Instacart an love the staff here. Always has such a great atmosphere in evenings when I come an the employees are fantastic as well. They're wonderful to talk to an remember my normal order as well. Will continue to be a regular spot because the food an service is great an it's in a convenient area for me as well.
Parking: Kind of a tight parking lot but the evenings there's a bit more parking available“
Customers` Favorites
“I don't get Penn Station like I used to. Older and can't handle the calories as often as I'd like. But when I want a Reuben, I go straight to Forest Park Penn Station. Haven't been disappointed yet. I get extra meat, extra cheese on the multigrain roll. Scrumptious! That multigrain roll is what you need. I usually pick up at the window. I have eaten inside. The place is clean and the people were friendly and professional. And the bathroom was clean! Service at the window was just as inside. I don't have a complaint about the price cause everything everywhere is high. My only complaint is why have restaurants stopped cutting sandwiches? If you're driving or just not going home, you have to hold the whole thing to take a bite. Please cut the sandwiches/hoagies.👍🏾“
Customers` Favorites
“philly cheesesteaks with their fries and awesome lemonade“
Customers` Favorites
“I love this Penn station it feels like family when I come in the workers are very kind it’s just a great experience red Bank“
Customers` Favorites
“Today was my first visit to Izzy's and it definitely will not be the last. They get you from the moment you open the door. The smell and the warm welcome. That was enough to make me want to come back. But then I got the Ruben. I feel like I need to share this to help explain how great this ruben was, I am going through chemo treatments right now, and one of the side effects is a very sensitive mouth, like no hot (temperature) no spicy food, no acidic foods. So as you could imagine, that Ruben tore my mouth up. But it was so worth it. It hit the spot. I'd order another one tomorrow if I wasn't 2 hours away. We'll be back. For those potato cakes, apple sauce and another Ruben. And! The great service.“
Customers` Favorites
“Tristan greeted us very professionally, I asked him to make a few decisions for us and he took on that task both confidently and competently. I like to lean on the people that know best when I get food somewhere I don’t go all the time and Tristan absolutely handled the situation with impeccable customer service. I’ll probably swing through more often just because he handled himself so well.“
Customers` Favorites
“I placed an order for 3 Giants & I went to pick them up they were in the processing of making it & the line just looked so great!! The sandwiches were made exactly how I wanted! & tasted great!! The guy I spoke with on the phone his name is Ryan helped me out a lot! He’s a great guy! This is the best Jersey mikes (Cheviot Rd)“
Customers` Favorites
“I have had to leave a negative review on this store before but everything was like night and day today. I care about customer service because my family owned several restaurants years ago in Florida and I know the importance. From the moment any customer walked in the store, Dan immediately acknowledged each and every one of them. Dan is exactly the type of employee I always wanted in my stores in fact, I recommend having Dan train all of your employees if he doesn't already. Thank you Dan!“
Customers` Favorites
“A group of us went there in between games and they were fast and courteous. The manager made our kids a bunch of chocolate chips for free. They were so happy and shocked. What a kind gesture.“
Customers` Favorites
“I used to come here like weekly when i was a little boy, an innocent little boy with an emo swoosh and no care in the world, and a guy named Kenny was always there. He was kind, always super helpful, and even remembered my order each time I came. Ham, american cheese, lettuce, pickles, and mayonnaise. Kenny always knew the perfect ratios of ingredients, I've never had a sandwich that's tasted the same since. One of his employees gave me his hat one time and I still have it to this day. I moved away and I drew him a little picture to never forget. I've gone back to many locations to try to relive those days, yet it's never the same as Kenny did it. Nobody else could ever love the craft of sandwich artistry the same. I miss this Subway. Kenny are you still there?“
Customers` Favorites
“The young lady that was working April 29 at Subway. She did a wonderful day while I was trying to complete my DoorDash order. They didn’t have all the cookies she was on and it made me call my customer just substitute her cookie she was nice. Great customer service.“
Customers` Favorites
“Great food but this one older lady doesn’t know anything. Like if I ask a question about the dressing or something you should be able to answer it not say I don’t know I don’t eat it. 🤦🏼♀️ you don’t have to eat it just tastes or look at the food etc.. I almost jumped back there n did her job tahts how disappointing it was.“
Customers` Favorites
“I ordered the Angus beef hamburger & it was one of the best I’ve had in Cincinnati & definitely the best that I have had at that price point. I liked the way they had the pickles & Dijon mustard on the side, I used both & the pickles seemed homemade. My side was coleslaw & that was delish as well. I ordered online for pickup & even though they had a lot of cars in the drive through, my order was made quickly. I definitely recommend!!“
Customers` Favorites
“Mistakes were made but were understood and fixed, some of the nicest staff, happy with what I ended up receiving and everyone was able to move passed and have a good day. As someone who comes from food service im more that happy to give 5 stars for the way things were handled!“
Customers` Favorites
“They were awesome the people were really friendly got the food nice and hot You will enjoy it“
Customers` Favorites
“open until 8 pm. nice option for late dinner perfect iced tea.“
Customers` Favorites
“The food was amazing as always and the workers were very pleasant. The music was a bit loud for me and the tables were slightly sticky. They were also chanting out trash during my visit. This will not be during everyone experience though so not a key take away. Over all this place is great!“
Customers` Favorites
“Food was great, the young man that took my order was polite. Although I’ve never a manager threaten to cut off someone’s fingers because they forgot to add a seasoning to a sandwich, then threaten to send them home if they forget again. If someone forgot something or messed something up, it happens, seems to me the missing seasoning was caught before they finished the order so there wasn’t any issue. Praise in public, criticize in private. Small restaurant with everyone in earshot, everyone heard the comments from the manager to the whom I believe was a fairly new employee. Other than that, food and service was great.“
“I have no complaints Sandwhiches were pretty good“
Customers` Favorites
“I love McAlisters but the pricing is getting crazy to feed 2 people. And I wish this location had a drive thru set up.
My food has been correct 90% of the time and has been delicious. The staff interactions I've had are mostly friendly and once in a while someone will be short but that happens!
I wouldn't say this is the most baby/toddler friendly place but its also not some where I'd say dont bring them to.
The entrance is not wheelchair friendly, there's no button to open the door but I believe i saw a table that was marked as wheelchair friendly.“
Customers` Favorites
“The staff here is always so kind and my pickup orders are always correct and ready early! They honestly do such a good job with my order that when I have to go to other locations I end up disappointed cause it’s not made as well lol. Love the ladies who work here!“
Customers` Favorites
“I absolutely love the Jersey Mike’s in Mason. The owner and his staff are simply amazing! Perfect service and food every single visit!“
Customers` Favorites
“Just wish there was one closer to me!! Love their chicken salad & the cookies!!“
Customers` Favorites
“This Penn Station was AWESOME! The atmosphere was perfect! It was cool (extremely hot day today and the cool felt perfect). The workers were EXTREMELY kind and helpful. I wasn't sure what I liked I've only ate at Penn Station 2x in my entire life. The asked me questions and came up with suggestions based on what I liked! And the food was smashing, delicious, yummy and SO much more!!!! 😎❤ I'm really impressed with the patience and kindness the employees showed my daughter and me! They were all super kind!!! I will definitely go back without a doubt because of the atmosphere, the food and the awesome staff!!!! Thank you guys so much! You made our day!“
Customers` Favorites
“Went for first time in about a year and loved it as always. Fresh, perfect amounts of everything & good service. Gotta get a lemonade and some fries 😝
I do hope the city or something can spruce up their little area eventually bc its looking pretty sad on the outside 😅 foods too good to have the outside pushing you away.“
Customers` Favorites
“I’m surprised I missed the place! When you come in, it’s a throwback because they obviously were trying to go for the old-school deli look. It’s clean, but it’s obvious that a little bit of TLC is needed for certain things like the neon. But you’re coming here for a sandwich and I wanna tell you you won’t be disappointed. Sit down and enjoy.“
Customers` Favorites
“Very happy with my sandwich and soup! When something went wrong with another person with me's sandwich they didn't hesitate to make it right. They were apologetic especially since it was a sensitivity issue and they remade the sandwich without that ingredient.Fantastic staff, great food, and an overall good experience.I look forward to coming back!
Kid-friendliness: Very kid friendly! They have great kid meal options.“
Customers` Favorites
“philly cheesesteaks with their fries and awesome lemonade“
Customers` Favorites
“One of the best Jersey Mikes locations I’ve been to. My choice when I’m feeling a quality quick sandwich in the area. Lilly is always so kind and helpful! It’s clear everyone here cares and puts in the time to go above and beyond. They are also great about anllergies and dietary restrictions. 5 stars“
Customers` Favorites
“The short Latina girl with pink hair was really nice, I had a bunch of orders and she took my orders patiently and it warmed my heart. She was super kind and all of much children were pleased with their sandwich. Best subway Hire ever. Thank you subway.“
Customers` Favorites
“I cannot say that the food wasn't good....it was. I prefer this Subway to the one on the West side of Hamilton or Oxford. I am a bit ticked off over their coupon procedure. I receive coupons in the mail. Was looking forward to 2 footlongs for $12.99. The young sandwich artist told me their register wasn't equipped to handle the coupons and it was online only. I attempted to order online while there only to have the code rejected. 4 people tried to read it and no combination worked. I was po'd at that point and ordered one 12 inch and one 6 inch which cost almost $17.00....a far cry from my coupon value. Why mass mail coupons that don't work no matter what you do. Next hankering for a sub I'll bite the $$$ bullet and give Jersey Mike's a try.“
Customers` Favorites
“I should have gotten her name, but I went in today and ordered two subs and there was one lady working and she was very pleasant, polite, and hustled. Because of her I very much enjoyed my experience and would love to go back to this location.“
Customers` Favorites
“philly cheesesteaks with their fries and awesome lemonade“
Customers` Favorites
“I changed my review from 2-star to a 5-star. There was an issue with my order, and it happened a couple of times. At first, I didn't think much about it - stuff happens. People are making sandwiches and sometimes orders are a bit off. But when it repeated, I ended up writing a poor review.
The store manager immediately followed up and called me about the issue. He was very courteous, and to me, it speaks volumes about how he does care about his service and the customers. I feel bad to have harshly judged the establishment, but I think in the end we are all better for it. The store hopefully is more careful in making their orders, and I probably will think before I write a harsh review. I'll definitely do business with this store and recommend it to others.
This might seem much ado about an order of sandwiches, but there's more to it. The follow-up by the manager is what customer service is about. He went above and beyond. In an industry where the margins are slim and establishments are dealing with perishables, I understand the pressure the stores have.“
Customers` Favorites
“We love penn station, the sandwiches are excellent. I ordered a medium chicken teriyaki, small fry , iced tea and cookies. The food was fresh, the portion sizes are very generous, a great value in this 2026 economy. The ladies behind the counter are very polite. The restaurant was very clean. I will definitely stop here again. Thank you!!!“
Customers` Favorites
“I want to give a HUGE shoutout to the manager Zach at McAlister's Deli in Kenwood! My daughter wasn’t feeling good today & stayed home from school. She really wanted her favorite cheddar broccoli soup to make her feel better. I ordered it on the app & went out to my car to go get it. Car won’t start. So I called McAlister’s to let them know since I already paid for it, if they’d just hold it for me until my wife got off work, I’d come get it & just have it as leftovers. Zach answered the phone & said, “I gotta go to the bank anyway, so how about I just drop it off at your house.” Talk about above & beyond customer service! He even gave me a VIP card for a free meal when he dropped my food off. Everyone there is always so nice. I just love my local McAlister’s.“
Customers` Favorites
“Only two employees working during a busy lunch time. No one working the cash register to take orders. Unless you used the self-service kiosk to order, you weren't getting waited on. Food was still good, but I think the customer service was lacking.“
Customers` Favorites
“Our sandwich's were prepared with care. The establishments was clean as a whistle. The restrooms were amazingly spotless. Our meal was great, the staff were pleasant, receptive and congenial. All in all a great stop. Keep it up Jersey Mike's, Ya Done Good!“
Customers` Favorites
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“I love this place! They always clean the slicer before they use it for me. They never complain and the manager there knows what I order and she is always pleasant. My go to Jersey Mike's! �“