Customers` Favorites
Customers` Favorites
“Peter suggested an incredible sandwich. I was hesitant to try it due to being stuck in my ways. He listened to my day and was optimistic about me going to work this evening. He also started telling me about the Subway pizza which looks delicious. He made my day.“
Customers` Favorites
“Really great local shop serving hot, fresh food. The owner is super nice and the staff is very friendly! I love the roast beef the most“
Customers` Favorites
“First time today from a recommendation. Place is fire. I’m a fan. Awesome sandwich and such great food for the money. Hands down the best sandwich I have ever had. Cheers guys! I’ll be back frequently.“
Customers` Favorites
“Finally had a Philly cheesecake from Penn Station. I know ....I know....but I guess I have underachieved. Anyways, this was amazing. On top of the sweet flavor, this store's staff was so friendly. They had a clean store right down to the bathroom. You can judge a lot of restaurants by their bathroom imo. O.J., Zion, and Daniel were all so friendly. Loved this Station!“
Customers` Favorites
“Tracy is an amazing waitress!!! We would hate to loose her at the Forest Park location! Her vibe with the customers is refreshing & missing in today’s society! We enjoy seeing her at the tables.
RJ was awesome taking my money.
Walter & Mark made our food with love…best sandwich I’ve eaten here honestly! Thank you for picking this crew for our store!!“
Customers` Favorites
“Love this place. Love their food, love the pick up window. Like all fast food restaurants today some of the employees don't always provide great customer service, but the general manager here, Andre, is a superstar. It seems like he never takes a day off but this guy really CARES about the customer.... so if you ever have any issues, just touch base with Andre the superstar.
Minor downsides: the food is expensive, but good. Love the fries - I wish Penn station would adopt the same attitude as 5 guys about over-serving the French fries.
As some other reviewers have suggested, it's worth driving past other penn station restaurants to shop at this one“
Customers` Favorites
“Founded by Firemen...cool. A little slow when crowded during certain parts of the day but if you call ahead they'll have it ready for you. Well worth it. I challenge you to find a better steak & cheese around for $6! The italian is awesome too. Also, 120+ drink choices! Just Try it.. you'll be coming back for more.“
Customers` Favorites
“Best Grilled Cheese and Tomato Soup EVER!!Friendly staff and great food!! 🥰“
Customers` Favorites
“The ghost pepper cheese you have right now is so good I had a chicken teriyaki with delicious grilled mushrooms and onions! I haven’t stopped thinking about that sandwich!! Coming to get another tomorrow! It’s so good, kudos to the cooks and crew!“
Customers` Favorites
“I love this Penn station it feels like family when I come in the workers are very kind it’s just a great experience red Bank“
Customers` Favorites
“The food is good at this location, the store is well kept, and the customer service is always great. Shout out to manager Joshua Fisher and crew. There's another location in my neighborhood, with terrible service, so I drive out of my way to visit the Hartwell location.“
Customers` Favorites
“I have yet to get a bad meal from Firehouse Subs. Don't think a bad meal will ever happen there. 😁“
Customers` Favorites
“These two young ladies are a breath of fresh air!!!! I am soooo happy to come across humans like them because they're hard working and go over and beyond at their job!!! Amazing young ladies!!! Made me so happy. They both deserve higher pay being the only two working with such high customers ordering and they didn't skip a beat and kept chugging along. Thank you both from the bottom of my heart for being such amazing women!!!! 👏 👏 👏 👏 👏“
Customers` Favorites
“A special shout out to Amanda! This is the best Jersey Mike’s around with great staff and customer service. Always say hi to Amanda because she is the best ever at customer care, sandwich making and making customers feel valued. None better! 😊“
Customers` Favorites
“First off, we were here for dinner time around 5p, and we were the only people in the restaurant. That concerned us to say the least. But we were traveling, hungry and wanted something to eat now. So we went ahead and ordered. I am a firefighter in my home town. I get subs at Jersey Mike's a lot and they are pretty much my standard as to what a good sub should taste like. DiBellas is much better, actually much much much better. I got a club as I always do. You instantly can tell in the first bite that every ingredient on the sandwich was high quality. The meat, bread, the veggies were fresh and crisp, it was just awesome. Like, I Guess I didn't know my favorite sandwiches were lacking this much until I ate here. I realized I didn't get their oil dressing add on, so I went and asked for a little to add to my sandwich. Game changer!!! When we were done, we were so impressed with the sandwiches that we tried their cookies. Blown away there too. How in the hell was this place empty at 5-530p?! I don't get it, you locals better wake up. Hopefully they are slammed at lunch time. This isn't a place I'd want to lose.“
Customers` Favorites
“Great place for authentic options for Philly Cheesesteak, although you do have to customize it for it to be authentic, but at least you can. Many other options for other sandwiches, hot and cold, wraps and salads. Wait times are typical and order to eat time is also typical for a properly cooked hot sandwich. Although they no longer have an app, you can still order online and pickup if you need to.“
Customers` Favorites
“Just wish there was one closer to me!! Love their chicken salad & the cookies!!“
Customers` Favorites
“This has to be the best penstation location by far thanks to the night shift manger Royce!! He’s Great welcoming ,friendly, clean atmosphere ,takes pride in his job! Now days when u spend your hard money that’s exactly what u need! Luv Ann“
Customers` Favorites
“I will never have an issue or see anything wrong with these places or the food as long as they stay doing what they are doing! I love the flavors they create on the grill. The sandwiches are amazing! The place has a drive thru now! How awesome is that. Everything is always fresh and made to order. I don't eat fries but I do Penn station fries. I recommend everything to everyone! Please never change or go. This is one of the best and original sub places in the world!“
Customers` Favorites
“Very happy with my sandwich and soup! When something went wrong with another person with me's sandwich they didn't hesitate to make it right. They were apologetic especially since it was a sensitivity issue and they remade the sandwich without that ingredient.Fantastic staff, great food, and an overall good experience.I look forward to coming back!
Kid-friendliness: Very kid friendly! They have great kid meal options.“
Customers` Favorites
“I ordered the Angus beef hamburger & it was one of the best I’ve had in Cincinnati & definitely the best that I have had at that price point. I liked the way they had the pickles & Dijon mustard on the side, I used both & the pickles seemed homemade. My side was coleslaw & that was delish as well. I ordered online for pickup & even though they had a lot of cars in the drive through, my order was made quickly. I definitely recommend!!“
Customers` Favorites
“A group of us went there in between games and they were fast and courteous. The manager made our kids a bunch of chocolate chips for free. They were so happy and shocked. What a kind gesture.“
Customers` Favorites
“I love this place I drive from Lebanon Ohio here when I want to say they know to make a subs nice flavor juicey mmmmmmmmmm wonderfully job
Parking: Plenty of room you won't have a problem
Kid-friendliness: Yes great all around place“
Customers` Favorites
“They were awesome the people were really friendly got the food nice and hot You will enjoy it“
Customers` Favorites
“Jersey Mike's is a sub place that you pay for what you get. The quality is one of top out there, but you will be paying for that quality. Club sub is a go to for me. The hot sandwiches are also good. Mike's way gives the sandwich the finishing touch.“
Customers` Favorites
“Great atmosphere located adjacent to St. Vincent DePaul friendly people great cook food made to order and fast. I was only in the location for less than 5 minutes from the time I ordered til the time I left. Grant is such an asset he is always happy and willing to help. Thanks for a great lunch and experience!
Parking: Parking is plentiful!“
Customers` Favorites
“This location hooks me up big time.
I ordered catering and half my staff has dietary restrictions. The manager reviewed the procedures and they totally made sure of no cross contamination. Kudos!!! Thanks so much!!
Dietary restrictions: They hooked us up making sure clean for the no pork folks!!“
Customers` Favorites
“We had not been to Penn Station in a long time, but stopped by when we got a bogo coupon. We ordered toasted Italian subs. They were so delicious that we couldn't wait to go back. The employees are very efficient. The subs are always perfect. The fans are loud so it is hard to hear inside the restaurant. Last time we got take out. It was still excellent. Hope they send out more coupons. We'll be back.“
Customers` Favorites
“love the staff, food, and atmosphere“
Customers` Favorites
“All the food is Devine! Charley’s Rocks!“
Customers` Favorites
“Great food but this one older lady doesn’t know anything. Like if I ask a question about the dressing or something you should be able to answer it not say I don’t know I don’t eat it. 🤦🏼♀️ you don’t have to eat it just tastes or look at the food etc.. I almost jumped back there n did her job tahts how disappointing it was.“
Customers` Favorites
“I came here for lunch and I was SO pleased with the service AND the food. The guy who took my order, a big bald guy, was VERY nice and helpful. My sandwich was so freaking good that I hope to stop in again soon. VERY GOOD experience
Vegetarian options: I got a sandwich with no meat and just veggies, provolone, mayo and salt and pepper. It was seriously so good!! Definitely exceeded my expectations for a vegetarian penn station sub“
Customers` Favorites
“I don't think I've literally ever done a review, but this is by far the best subway I've ever been to. The two ladies were so nice, and smiling, quick service and on top of that, it was the most spotless Subway I've ever seen in my life 😂. super clean. Food was great 👍“
Customers` Favorites
“open until 8 pm. nice option for late dinner perfect iced tea.“
Customers` Favorites
“I've read some reviews and as long as you give a store 5* they tell thank you for being a fan but if you give 1* they just tell you to give them more ways to help fix the problem but no one seems to fix the problem sounds like most restaurants nowadays not a good way to deal with the issues at hand I've had bad experiences at a lot of restaurants and the problem is employees don't care their pay went up while the quality went down ???? not good at all“
Customers` Favorites
“I don’t think I’ve ever had a bad sandwich from jersey mikes. That being said, today’s sandwich was above and beyond. I came in today (2/20/24) around 12:30 and all the staff were incredibly friendly. The man who made my sandwich had some large tattoos on his forearms and I swear I never saw a more beautiful sandwich being made just for me. Another one had long curly hair tied up and was super kind, he hyped up my choice in toppings. The guy who sliced my meats and cheeses was very polite and the lady at the front was very sweet. I ended up eating my sandwich on fallen tree in the woods by the river, and I could taste the good vibes. I don’t do reviews often but todays crew was exceptional and I’m glad I stopped in.“
Customers` Favorites
“Philly cheesesteaks always taste great. Their fries are usually crispy & taste great as well but can be undercooked every so often.
Main issue is the overpriced $18 cost for just a large sandwich & fries with no drink; & they rarely have any coupons or discounts. And bring back the tuna salad sub because the vegetarian options are scarce.
Wheelchair accessibility: Not great; tall table tops & a narrow counter space area“
Customers` Favorites
“I visit this Penn Station once a week on my lunch break & I am never disappointed. They have good customer service skills & always serve me a delicious meal. I recommend this location because the people working here are friendly & make me feel welcome.“
Customers` Favorites
“I don't live in Ohio but every time I visit I try to seek out McAlister's deli as I usually love them. At this location the food was solid as usual but the interior design was dated and cramped compared to most locations. We also had to wait much longer than usual to place our order. Price ended up being about $25 for two of the pick two options with tap water which seemed like a big price increase compared to last time I had been. The chain needs to rain that in or else they're going to lose customers. $25 for two small soups and salads is not a bargain.“
Customers` Favorites
“I am so grateful to Jabbar Salaah and his team for accommodating such a large catering order so quickly. A few weeks ago a caterer called and cancelled our order with less than an hour until it was due. I called and Mr. Salaah answered. He listened to my short diatribe about the issue I was facing and quickly got to work making an order for 30+ people. I can't thank you guys enough for saving the conference! Thank you Mr. Salaah!!“
Customers` Favorites
“I absolutely love the Jersey Mike’s in Mason. The owner and his staff are simply amazing! Perfect service and food every single visit!“
Customers` Favorites
“My wife's favorite place for take out or a quick lunch. The subs are all fantastic. Every restaurant that serves French fries should learn how to make them like Penn Station. The fresh squeezed lemonade is also top notch. A great value. The only thing they need to improve on is cleaning the dining area. It always seems to need cleaned.“
Customers` Favorites
“Clean. Visited on 11/22 around 7:30 PM. One worker. She was very sweet and kind. But one worker just takes too long and we only had three sandwiches on our order. Recommend staffing two at all times. Food was good although a couple of the veggie options looked a bit stale/old/unappealing.“
Customers` Favorites
“Friendly Staff. Clean store. Excellent sandwich cooked perfectly and right amount of grilled veggies and sauce. Staff offered monthly special and also offered another customer ketchup with the to go order. It is refreshing to see and hear engaged employees. Best location near Hamilton!“
Customers` Favorites
“After having a bad experience with a Jersey Mike's near me, it made me reflect on the fact that I have never left a review for your restaurant and for that I apologize because you were the ones who set the bar so high for my expectations on how a Jersey Mike's experience should be. Your establishment was the first Jersey Mike's I had ever eaten, and the ONLY Jersey Mike's I have had in Cincinnati. This is where my love for Jersey Mike's food was born. Every time I walk into a Jersey Mike's, I expect my sub to be made with the love in which you made my food and the customer care that you ALWAYS displayed! Again, I apologize this is late and I hope you are doing well and prospering with your restaurant.“
“I have no complaints Sandwhiches were pretty good“
“I really appreciate the delivery driver that drop off my food today to my place of work. She had an great personality!“
Customers` Favorites
“Ordered through the app and everything was perfect except the subs weren't toasted as ordered which totally changed the flavor I'm using to!!Try toasted if you have not, much better than not for the flavors
Wheelchair accessibility: Yes its easy to access“
Customers` Favorites
“The manger and employees were super friendly and just amazing at this location.
Everything was made well
Dining room is small and cramped but a small store front.
Busy street so can be hard to get out depending on where you need to go.
Restrooms, well mens, was tiny and very dimly lit but clean.
Was a good experience“
Customers` Favorites
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“I love this place! They always clean the slicer before they use it for me. They never complain and the manager there knows what I order and she is always pleasant. My go to Jersey Mike's! �“