Customers` Favorites
Customers` Favorites
“Great Customer Service!!! Even offered to open Thanksgiving for a last second order!!!“
Customers` Favorites
“Another great experience...fast...good shakes“
Customers` Favorites
“Ordered lunch for a large group of people and everything was ready on time and accurate and EVERYONE loved the Smoothies and the food! Can’t rave about them enough! They’re the BEST!“
Customers` Favorites
“Very nice place the first time I had Seafood Stoner Fries it was so delicious and hot & fresh. Next week, I had Seafood 2.0 Philly sandwich was also delicious. But today, I had Seafood Stoner again with extra lobster saying your a gourmet food place which cost me $27.00. Then as a Gourmet Chef you should NO BETTER! not to service cold and old Fries or food this is why I rated it a 1 star today very disappointed 😔😔“
Customers` Favorites
“Everytime I go there the food always good and the worker Alway cool I love going their Thanks Jennifer 😍🤪🤪“
Customers` Favorites
“Classic Long John Silvers flavor with a nostalgic design. It looked like the folks there were understaffed, so finding a clean table was difficult, but overall we were grateful to find this place on our route from the CLE airport to Erie, PA.“
Customers` Favorites
“I usually like the fish sandwiches but today they were dry .... please try harder“
Customers` Favorites
“SMASH BURGER ✅ CHICKEN FINGERS ✅ STEVE’s TACO✅ FRIES ✅ Great food, cute patio for a quick bite! Tasty, informal dining and friendly service!“
Customers` Favorites
“From the time I walked in, until the time I walked out we witnessed and experienced the best fast food experience I’ve had in my life. A young gentleman named James helped us out when we went and ordered and was extremely nice and professional. After we received our food another young gentleman whose name we did not get stopped and asked us how our food was as a manager would do if you were at a high end restaurant which was great. As we ate our food we noticed that James was helping an elderly woman to her car. Me and my girlfriend both looked at each other and in unison said “ whatever they are making it is not enough”. If I were to recommend any location in Ohio it would be this location if I could give 10 stars I would.“
Customers` Favorites
“It's very sad to watch the pressure placed upon these young people who're made to keep up at robot speed,almost as though they're not human ? when do we allow these young people to enjoy working and to at least say "hi" or "welcome",unfortunately there isn't time! Pray for our children ?“
Customers` Favorites
“I got the oreo ice cream cake. The made it perfectly. Had to adjust my son's name. Everything else was great! The color he chose was great. Didn't even know there were those options. This is why it pays to ask questions. It wasn't even extra for the little things.“
Customers` Favorites
“We went to this location for the first time. It was a warm day and they were extremely busy in drive through, as well as inside. We went in, there were a lot of people working, especially a lot of younger associates. It was clean inside. I was beyond impressed because they were moving everyone along very fast with low wait times and accurate orders. I told them that we have a tree nut allergy (DQ locations clean the equipment prior to making that particular ice cream treat). I felt bad that they had to do all of that extra work given how busy they were. I did not hear a single complaint from the associates fulfilling the ice cream orders. While we waited, the young man bagging ice cream orders continued to bag for others. Once our order was ready, he stopped to wash his hands before handling our portion of the order for the tree nut allergy. I was so appreciative and was more than impressed with seeing that. I will continue to drive a little further to go to this location. Thank you for the experience!“
Customers` Favorites
“Love their food! Happy we finally have one close by!“
Customers` Favorites
“Wonderful serving ! Larenzo was a wonderful server, thanks for all your help !!“
Customers` Favorites
“Five guys is very tasty, but way over priced. I ordered 2 orders, 1 had a little cheeseburger & little fries & milkshake, 20 bucks. The other order was 2 little cheeseburgers, 2 milkshakes, 1 little Fri, was 38 bucks so dinner due to 2 people in the hospital was 58.00. that is way too much money. It is a shame they are so expensive.“
Customers` Favorites
“My boyfriend and I ordered online pick up and he went to get it in store but ended up getting super dizzy and passed out onto the floor. The staff was super concerned and made sure he was okay and gave him water and some ice while he came to. They even went out of their way to make sure he was telling the truth about me driving us home to make sure he got home alright. I didn’t get their names but I am really grateful for their act of kindness. This never happened to him before and he was super embarrassed but I’m glad there’s still good people out there to genuinely cares for their customers.“
Customers` Favorites
“A great place to grab food with friendly service. We have tried many of the dishes with no complaints about any of them.“
Customers` Favorites
“It was good No problems food was good. And hot. Store was very clean“
Customers` Favorites
“I only rated the food 4 stars because I got the new Philly Cheesesteak sandwich, and some pieces of the meat I had to keep spitting out, like the grissles or something!!.....Nothing bad on the workers/employees themselves, they were great!!“
Customers` Favorites
“This is the best Chinese food in Lake County! We drive from Mentor to buy their food because it is so consistent and good. We love the enormous portions of pork fried rice and the lo mein is incredible! The eggrolls are on point. The owners are super nice And very receptive. Highly recommended.“
Customers` Favorites
“The countertop is a boat how cute.
Great food. Chicken and fries fried hard with sauce 10/10.
Fish polish boys. Footlong hot dogs with extra chilli. Shrimp scampi. Fried shrimp. Just the greatest. I buy everything when I go just so I can taste it all. They have cakes and drinks available. Man love the sauce. Nice lady nice man great owner“
Customers` Favorites
“Amazing food and amazing atmosphere! The inside is cute and has fun decor. Came on a hot day when they were extremely busy and even with a Karen lurking around they stayed positive. Food came out fast and hot. Lots of fun options, extremely clean, and friendly staff.“
Customers` Favorites
“Amazing food! Fresh,Fresh! Amazing staff! Free parking! A well needed addition to Shaker heights! A must try!!“
Customers` Favorites
“Can I just say I ordered for the first time from Burrito Loco last night. I ordered the chili and quesadilla. Let me just tell you that chili was delicious as I’m sitting here typing this out I am craving it again. I’m definitely excited to try more items from this restaurant.“
Customers` Favorites
“I ordered a little bacon cheeseburger, regular fries and a large fountain drink. The burger was delicious, perfectly cooked with a good amount of crispy bacon and melty cheese. Bun was not soggy even after waiting 10 minutes before I had a chance to eat it. Fries were undercooked but still good, not super fresh but they still hit the spot. Restaurant was clean and staff was super friendly. I would for sure eat here again. The only cons I can see would be the price. My total was $19.53… 6 bucks for underdone, greasy, lukewarm fries would make me reconsider and the gentleman who took and handed me my order had really long fingernails which was off putting.“
Customers` Favorites
“Chick-fil-A sandwiches have always been a great go to for that chicken sandwich itch. I also do love their salads as they are pretty hefty with the quantity you get in each bowl. The quality of the lettuce is also nice compared to other food chains. The waffle fries are good, but I have experienced at the Willoughby location that they will go very heavy on the salt sometimes where my family and myself just cannot eat them.
My real only complaint is the drive thru service. I would say that in my last 10 visits here, 3 of those times I was missing food. Now, it is my error for not double checking my bag, but in my defense I have been to other food establishments that I have not had issues with any of my orders exceeding at least 30+ trips. This location has dual lanes, and sometimes you can feel pressure of being in lane waiting for food when the car behind you has already been serviced. With the amount of staffing, I feel they need to have someone double check orders.
The staff though is polite and kind, which is nice. I feel the accuracy in which the orders are packed needs to be checked.
Update: I had an issue last night 3/7/25 where my order was missing a sandwich. I noticed this once I got home. I called the store with no answer. I was instructed to leave a voicemail which referenced that I would receive a call back. I never got a returned call. I went back to the store the next day and brought in my receipt showing the clerk how my order was incomplete. They remade the sandwich but referenced to me that they would only do this, this once as they only remake food same day or send me a coupon in mail. Here is my issue, if you aren't picking up the phone and are not returning my phone call as you stated you would, your establishment will not be getting $7 from me for free. I WILL receive my food. I do not want to rely on the USPS to give me a free coupon. If I have to drive back up to your store because of your error, you should be more welcoming and apologetic. Heck, give me a free fry to compensate my gas. Sadly, this left a strong bitter taste on my mouth.
The fast food industry can be very tough on stores depending on location. But you also gain high rep for service quality. Chick-fil-A usually pushes itself as setting a high bar for quality in food and service. So far, my opinion is dropping into the negative areas though as I am continuing to get bad service quality at this location.“
Customers` Favorites
“Amazing food every time you go ! Best chicken fingers ever !!“
Customers` Favorites
“Jordin took my order in the drive thru she was very efficient and got several cars out in a timely manner. While also managing to be very personable and friendly yet professional. She helped me make a decision on which item from her own experience and also upselled the newest drink. 10/10 highly recommend. Every chick-fil-a needs a Jordin . May God continue to let his light shine through you.“
Customers` Favorites
“very busy....great service. awesome pizza and cheese sticks.“
Customers` Favorites
“It's getting a facelift, and the staff are great. I helped a wedding party capture the memory tonight, and that says how synonymous this location is to the local community. I have memories I can't remember from here in high school“
Customers` Favorites
“It is a good Arby's. Typical Arby's food, which is usually pretty good. Parking lot is a little tight, but should have room. The bathroom was clean, glad they gave paper towels, and the water out of the faucet was a good amount. I'd definitely eat here again. Staff was friendly too.
Parking: Parking lot is a little tight, but manageable. Drive through has some tight turns.“
Customers` Favorites
“Absolutely delicious! 1st time customer, 10/10 will visit again“
Customers` Favorites
“It was clean and the worker was nice The cashier Janie got my food just how I wanted it Thanks janie“
Customers` Favorites
“Food was good but fried rice so very bland.
Beef broccoli was plentiful and delicious.
But the fried rice is so plain and dry.
Terriaki chicken is tender and good but again the fried rice dry and so plain.
Service was good“
Customers` Favorites
“I love me some Arbys!!! Anytime I go there I absolutely love their food. Their service is usually spot on as well. One of my favorite things to do there is ring the bell before we leave if our service was good!! Here's a tip....sign up for their app and there is always offers and rewards that they give you. Usually some really good percentage off of your bill on the weekends if you use their app!! You should try their Arby's sauce as well. Great stuff!!
Kid-friendliness: They have a pretty decent kids menu for the little ones!!“
Customers` Favorites
“I came to this McDonald’s in March 2025 for breakfast and had a positive experience. While I expected it to be the typical McDonald’s - with familiar food, basic service, and a somewhat clean restaurant - this one is far better. The restaurant was clean, the service was outstanding, and the food came out fast and was good. When there was an issue with the order, the manager immediately came out, was very friendly, let us keep the original order, and quickly made a new one. The employees at the counter were also very friendly.“
“Visiting from Canada, this is our first stop and special request for my son's 13th birthday. Immediately as you walk in, you're greeted with a welcome by all of the staff and smiling faces. The ladies behind the counter were very helpful with all of my questions. The food came out quickly and was to die for! We were checked in on at our table by a few different staff members, all of which were very friendly. The restaurant was spotless, the staff were great - 10/10! Wish we had one here in Ontario!“
Customers` Favorites
“The person serving us here was absolutely amazing. Full of life, spoke clearly, made me feel welcome and just nice to talk to (from the few exchanges we had from when I was ordering). I’m not sure exactly why I enjoyed talking to him so much, he just seemed like a great guy. I don’t know his name but I believe he looked like he was in his 40s, African American and had a nice moustache if i may add. I
Hope he sees this review.
I really enjoyed the food here, I got a number 26 I believe. The Chicken Bacon Ranch sub in a regular size, would definitely recommend. The service was quick and easy, overall a great experience.“
Customers` Favorites
“Love the subs would highly recommend them!“
Customers` Favorites
“The staff here is always friendly and kind, and they make sure you get exactly what you want. They have never gotten an attitude when I ask questions about menu items (unlike other fast food places I won't name.) The food is always hot and fresh, and their chicken products are made with real chicken not processed chicken which I really appreciate!“
Customers` Favorites
“Got to Ohio and ordered Jersey Mike's for a quick bite. Never had it before. It was very good, but that oil and vinegar makes the bread super soggy. But then again, the oil and vinegar made that sandwich good! Catch 22, I suppose. My sandwich was good.“
“Fantastic addition to an underutilized space. I'm happy to see that South Euclid continues to find ways to create a better sense of community. Plenty of seating and I love the idea of rotating food trucks. I hope this is the first year of many to come.“
Customers` Favorites
“Friendly staff and good food! Enjoyed the free Wifi!“
Customers` Favorites
“It's a good place if your in a rush and need food. Definitely can use some improvement (burgers are as tall as half my thumb, GET YOUR GAME UP!) but otherwise the food tastes ok. Employees are entitled and spoiled, which has been mentioned in almost every review. TAKE A HINT. HIRE SOMEONE NEE!
Parking: Its ok. Mediocre at best.“
Customers` Favorites
“Recently, got into eating Big Macs after not eating them for years. Found they're pretty darned good. But, if you don't like a lot of the sauce oozing from the sandwich, best to ask they go light. Service in the evening can vary slow to faster. Seems they run a small staff then - who are always pleasant. Fries at McDs are good if hot, not if only warm.“
Customers` Favorites
“I ordered originally a turkey bacon ranch sandwich, Get Home. It was a Turkey bacon ranch wrap . first I was upset but I can't even lie, it was actually delicious.
Parking: Plenty parking
Wheelchair accessibility: A Wheelchair can go inside .“
Customers` Favorites
“Good deals“
Customers` Favorites
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“Just ordered today. Ready on time and nice n hot!! Pizza is always delicious.“