Tim Hortons in Ancaster

“Just when I thought all hope was lost and my life hit rock bottom, I was able to be served an excellently exquisite medium Ice Cap from Obadiah Mariona. It is people like him who remind me that there is still good in this world and that God’s light still shines on the faithful.

Excellent customer service, superb handling, and was understanding to every need!“

“I stopped by this coffee shop for the first time today, and it was such a pleasant experience. The atmosphere is cozy and inviting—perfect for reading, working, or just relaxing. The staff were friendly and welcoming, and my latte was smooth, rich, and perfectly balanced. They clearly care about quality here. I’ll definitely be coming back to try more from their menu!“

“Surbhi helped me with my order for my contractors today. She patiently provided recommendations, corrected my discount because the app wasn’t working properly, and carefully made the drinks with the changes I requested…all while smiling and never once making me feel bad for holding up the line with the slightly complicated order.“

“I don't come here often bc not only once but many times that my order at the drive thru isn't right. I need to go back. So this visits we went inside with my husband. We waited our foods for 30minutes. We sat down and hubby stood up for 4x to check for our foods. The 5th time twas there on the ledge but we didn't hear someone called for our food. Anyhow apologies accepted but she shouldn't have to be defensive. Telling that the foods were there already for 15 minutes already. Lol! We were like; how? And why she didn't let us know? Anyhow . We are not going back to dine in. The other branch is way better. Spacious and if they make mistake. They fixed it right away with no excuses but apologies. Thank you“

“Everyone has a different experience. My experience was awesome. I dropped my phone. The staff contacted and held on to my phone.
As an added bonus my coffee was fresh and super hot.

This location, thank you staff, thank you management.“

“A nice Tim Hortons with very friendly staff, clean place, and good coffee (which came right away). İ tried to pay with Apple pay but it didn’t work (maybe it was a problem on my end but just keep that in mind). Also they have a drive thru“