Tim Hortons in Ancaster

“Just when I thought all hope was lost and my life hit rock bottom, I was able to be served an excellently exquisite medium Ice Cap from Obadiah Mariona. It is people like him who remind me that there is still good in this world and that God’s light still shines on the faithful.

Excellent customer service, superb handling, and was understanding to every need!“

“Surbhi helped me with my order for my contractors today. She patiently provided recommendations, corrected my discount because the app wasn’t working properly, and carefully made the drinks with the changes I requested…all while smiling and never once making me feel bad for holding up the line with the slightly complicated order.“

“Went to this Tim Hortons at 9:52 after having been refused a tea at the other Tim Hortons just up the street. both close at 10.
This location was more than happy to serve us even though they were closer to closing The tea was fresh and hot.

Thanks to the staff.“

“I go through the drive thru almost every day, and Pinder never fails to brighten the experience. No matter how busy it is, she always greets with a warm smile and makes sure every order is accurate. Her consistency and kindness truly make a difference. Well done, Tim’s employees like Pinder are a real gem“

“I don't come here often bc not only once but many times that my order at the drive thru isn't right. I need to go back. So this visits we went inside with my husband. We waited our foods for 30minutes. We sat down and hubby stood up for 4x to check for our foods. The 5th time twas there on the ledge but we didn't hear someone called for our food. Anyhow apologies accepted but she shouldn't have to be defensive. Telling that the foods were there already for 15 minutes already. Lol! We were like; how? And why she didn't let us know? Anyhow . We are not going back to dine in. The other branch is way better. Spacious and if they make mistake. They fixed it right away with no excuses but apologies. Thank you“

“A nice Tim Hortons with very friendly staff, clean place, and good coffee (which came right away). İ tried to pay with Apple pay but it didn’t work (maybe it was a problem on my end but just keep that in mind). Also they have a drive thru“