Tim Hortons in Markham

“Its incredible interaction with I believe the manager, if Im right her name is Alisha or Melisa, she is really a great in what shes doing. She greeted me happy Friday which makes my day more better. I love her attitude and aura. The store is clean and organize. The way she handle her team is with professionalism and everyone at store is nice and friendly.“

“Stopping at this Tim Hortons is part of my daily routine on my way to work. I receive great service each and every time; when I go inside to order and when I drive through. Staff are always friendly, have a smile on their faces, and are so pleasant!

Added bonus, Mark the manager/supervisor is a great leader! I’ve been going to this location for the at least 3 years and love seeing his smile! He’s so kind not only to customers but his staff. He always takes a moment to ask how I’m doing and thanks me for stopping by!

Just wanted to recognize Mark and his team for their excellence!“

“Had a wonderful experience at tim hortons in markville mall. Ambience here is great with wonderful staff and clean environment. Jashnoor took my order and was very helpful. Garry made my tea very great. Good location for a great cup of coffee.“

“I visited this Tim Hortons late in the evening around 8–9 PM, and I was truly impressed by Lovepreet. She was handling everything completely on her own, with a long line inside and also managing the drive-through at the same time.
Despite how busy it was, Lovepreet stayed calm, focused, and extremely fast-paced. She worked very hard and kept things moving smoothly while still providing friendly and efficient service.
It really showed how dedicated and hardworking she is. Managing both the front counter and drive-through alone during a rush is not easy, but she handled it amazingly. She truly deserves recognition for her outstanding effort and professionalism.“

“This tim hortons has always been a core childhood memory for me. During high school it was the best place to go after school as it offered quality food and a friendly environment to rest in. Cheers to the workers there who tirelessly work for tim hortons“

“I had a great experience at this Tim Hortons thanks to one of the staff members, Rose. She was incredibly friendly, patient, and professional, even during a busy rush. My order was taken accurately, prepared quickly, and served with a genuine smile. Employees like her really make a difference and are the reason I’ll keep coming back. Thank you for such a pleasant experience!“

“I visited this Tim Hortons today and had a truly memorable experience. The food was average, as you’d expect from Tim Hortons, but the owner turned an ordinary meal into something special. He was incredibly polite, friendly, and genuinely interested in conversation. We spent several minutes chatting about social topics, and it felt like talking to an old friend.
I highly recommend this location for the warmth and kindness of the people who run it — they make all the difference“

“Love coming to this Tims! The coffee is always fresh and the staff are really welcoming. The manager does an awesome job keeping everything organized and making sure customers are happy. You can tell the team works well together—great vibe all around!“

“I want to send out a special thank you to Nivetha for always being so nice and always getting my order correct and taking the time to also remember my order as it is always the same lol

Thank you so much and keep up the great work!
Tam“

“This is the top location on Markham Road and I have been ordering from here for almost 10 years. There have been past issues (3-4 times) but upon making contact, they have been accommodating with a solution. Today my Latte was made perfectly and given to me at the drive-thru by an Asian lady with tattoo(s) on her arms. Thank you for making my Latte well, it is so important to those of us who really value our drinks, especially when they are well made!“

“I am writing this review specifically on the service I received from Jaswinder. She always has a smile. Very friendly and always gets my order correct. Other times when I visit this Tim Hortons, the other staff are not as conscientious as her. They don’t seem to care but I will always come back as long as Jaswinder is working there. Very pleasant. Excellent customer service!“

“I recently had a great experience at Tim Hortons. The people working there were incredibly friendly and attentive. They greeted customers with a smile, kept the space clean, and prepared everything quickly. Their positive attitude made the visit even better. I appreciate the excellent service and will definitely come back.“

“I have been coming to this Tim Hortons all my life, and every time I come in Sophie always welcomes me with a big smile. The employees here are amazing and it is a very good way to start every morning. Highly recommend coming to this location“

“I’ve been coming to this Tim Hortons almost every day for over a month now, as my husband has been in the hospital. Being here for so long, you start to notice things—good and bad—and I felt it was time I finally left a review.

First, I want to talk about the young lady who seems to be either a manager or supervisor. She’s tall and always moving around, helping in every corner of the store—taking orders, running food, checking on the staff, even wiping tables when no one else is looking. She carries herself with a quiet grace and patience that truly touched my heart.

One day, when I was feeling overwhelmed and tired, she smiled gently at me and took the time to explain my order clearly when I was a bit confused. She didn’t rush me, and I could feel genuine kindness from her—something you don’t always get in busy places like this. I never got the chance to thank her properly, but if she’s reading this: thank you for your warmth, especially during a hard time in my life.

However, not everything is perfect in this store. On more than one occasion, I’ve noticed some staff members being outright disrespectful to this kind young woman. One time, I was standing nearby when I heard a staff member raise their voice at her in a very unpleasant way. I could see she was trying hard not to break down. She just quietly said, “I don’t want to talk about it right now,” and walked away to help another customer like nothing happened. I honestly don’t know how she does it—with a smile still on her face. That’s real strength and professionalism.

It breaks my heart a little to see someone who is doing their very best, under so much pressure, not always get the respect they deserve—from both coworkers and customers. It’s sad to say, but some guests are not always polite either. Yet, this young lady treats everyone the same—with kindness and patience.

I’ve been around long enough to know when someone’s heart is in the right place, and hers surely is. Tim Hortons, if you’re reading this, please recognize the gem you have in her. She is the reason I’ve kept coming back here during one of the hardest times of my life. And while there are things that can be improved—mainly staff attitude and teamwork—I truly hope she gets the support she deserves.

Thank you again, dear. I don’t know your name, but I’ll remember your kindness for a long time.“

“I had an excellent experience during my visit to the store thanks to Swastika. She provided exceptional service from start to finish—friendly, attentive, and very professional. She served with a genuine smile, made sure my order was perfect, and ensured I had everything I needed without even being asked. Her positive attitude and warm customer service truly stood out and made my visit enjoyable.
Thank you, Swastika, for your outstanding dedication and hospitality. Tim Horton is lucky to have you!“

“I come to this Tim Hortons often, and I have noticed that a fellow worker here, Selvi, has demonstrated excellent working skills. Whether it comes to making our orders to the best of her abilities, ensuring that our orders are made correctly, and to the best quality as well. We appreciate her kind attitude and positivity when working. Thank you Selvi!“

“This is easily one of the best Tim Hortons in Markham. I’ve noticed how well the place is managed. I have even seen the management team holding meetings and checking in regularly, which you don’t often see at other locations. The service is quick, the staff are polite, and everything is kept clean and organized. You can tell they really care about running things properly here. Furthermore, they have strawberry donuts and timbits all year around which makes this place even more unique. Highly recommend!“

“I have been going to this Tim Hortons for two years, and unfortunately, I haven’t had a single positive experience with the cashiers. They consistently come across as stern and unfriendly. I believe customer service should be one of the company’s top priorities, and I hope this can be addressed to improve the overall experience.“

“This Tim Hortons at 7015 Yonge Street is consistently great. The staff are friendly and efficient, even during busy hours, and my order is always accurate. The location is clean, well-organized, and easy to get in and out of. Coffee is fresh, food is well prepared, and the service makes the stop quick and pleasant every time. Definitely one of the better Tim Hortons locations in the area.“