Tim Hortons in North York

“I went to this Tim Hortons location three days ago. I go there to use the washroom. There was a boy cleaning it at the time he saw me and said, “I’m done cleaning, just for you, ma’am. Now you can use this fresh and clean washroom,” while smiling and nodding his head. That small moment made my whole day!😂😂 And the coffee was perfect, just the way I like it.“

“A special shoutout to Glen from Tim Hortons Yorkdale! He’s always so friendly, welcoming, and goes the extra mile to make sure every customer is happy. His positive attitude and great service truly stand out — thank you, Glen, for making every visit such a pleasant experience!“

“Tim Hortons consistently delivers a remarkable experience with its wide selection of delicious coffee, pastries, and comfort food. The quality of their beverages, particularly the signature Timbits and iconic Double-Double coffee, never disappoints. The service is fast and friendly, creating a welcoming environment for both quick visits and leisurely breaks. Whether you’re grabbing a quick bite or enjoying a warm cup of coffee, Tim Hortons always manages to combine convenience with great taste, making it a beloved choice for many.“

“My visit to tims at dufferin/lawrence supervisor Raj was so good , friendly & professional kept everything running even after being so busy
Cleanliness was good as well taking orders professionally
Her positive attitude makes a difference
She treats customers with care“

“I’d like to give a big shoutout to Anureet at Tim Hortons! She is incredibly friendly, efficient, and always serves with a smile. Whether it’s a busy morning rush or a quiet afternoon, Anureet stays calm and professional, making sure every order is accurate and quick. Her positive attitude and excellent customer service truly make a difference.“

“The most friendliest and warm welcoming tim hortons. They always have smile on face and that makes us more happy. Coffee is always fresh and speed of service is best. I saw a new girl there yesterday her name is Drashti and she js doing really good job. Keep it up.
Thank you.“

“I would like to say that this Tim Horton (4110 Yonge Street) branch is excellent, clean and has a friendly staffs especially Christine who always serves me with a smile. She is polite too and if my order is not available she always recommends something else. Service is awesome.“

“I had a truly wonderful experience! The service exceeded my expectations in every way. The staff was not only professional and knowledgeable but also genuinely kind and attentive to my needs. Everything was handled with great care and efficiency, making the entire process smooth and enjoyable. I especially appreciate the prompt responses and the extra effort taken to ensure I was satisfied.

Thank you for delivering such high-quality service. I will definitely recommend it to others and look forward to returning again!“

“I enjoy lattes, chai tea, pepperoni, bagels with cheese, and pizza at Tim's. However, I am concerned about the sugar content in this shop. I'm not sure how much sugar Tim uses, but it isn't healthy for everyone. I believe Canada needs to reconsider the use of sugar in everything.“

“Tim Hortons at 3685 Keele Street in North York is a dependable stop for a quick coffee, fresh baked goods, or a light meal throughout the day. The service is generally efficient, and the staff are courteous and welcoming. The location is kept clean, and the seating area offers a comfortable space to sit down and relax. Whether you’re grabbing a morning coffee before work or stopping by for a snack in between errands, this Tim Hortons does a great job of maintaining the brand’s familiar and consistent experience. The drive-thru is also convenient and moves at a reasonable pace during busy hours“

“Tim Hortons is always a solid go-to for a quick coffee and bite. I usually grab a Double Double and a breakfast sandwich, and they hit the spot every time. The coffee is consistent, hot, and just the right strength for a morning pick-me-up. The staff at this location were really friendly and efficient—even during the morning rush, the line moved quickly. The place was clean, with plenty of seating if you want to hang out for a bit. Nothing too fancy, but it’s reliable, affordable, and feels like a little piece of Canadian comfort. Always happy to stop by.“

“AALIYAH and ASHLEY Always delivers exceptional service everyday! Not really a big fan of Tim Hortons but because of these ladies, looks like I have been converted. Thank you ladies and keep up the great service! Tim Hortons you are very fortunate to have them!“

“Very attentive manager. While I was there I noticed that the table I was sitting on was broken. I told the manager that they should take care of this table before some drama queen creates a scene about it. Manager Navjot right away put it away.“

“Had a great experience at Tim Hortons today! Harpreet Singh served me an Oreo Iced Capp and it was perfect—just the right blend of flavour and chill. He was polite, quick, and made sure everything was just right. Great service and great drink. Thanks, Harpreet!“

“This Tim Hortons is a cut above the rest. The staff is always super friendly, and they actually seem to care about making your coffee just right. I once saw them remake a whole batch of donuts because they weren't up to par. That's dedication! It's my go-to spot when I need a little pick-me-up, and I always leave with a smile.“

“I usually come here for lunch and wait time really depends on what time of day you come here or who is on duty. But to me, it is most important how the people in charge handle misunderstandings or staff mistakes without offending any of the customers. All in all staff are doing alright and they are actually very friendly. Food and drinks are amazing as well!“

“I came here in 2015 when I was 14 and bought two chocolate donuts. Honestly they were not that fresh but they were decent. However the lady there working so nice that I even remember her 10 years after she served me. Probably she is over 30-35 years old, I hope she is having a decent life. I didn’t speak good English at that age because I was a foreigner. But she facilitated a 14 y.o. foreigner kid to do speaking practice ahahah“

“I had fantastic experience with one of the customer service associate Dhara. I came in for 100 gift cards. Even though it was crowded Dhara was polite, patient and knew exactly what to do to get such a large order happen efficiently. Would highly recommend“

“I’ve had the pleasure of being served by Hassaan on multiple occasions, and each time, his professionalism and dedication stood out. Hassaan consistently delivers excellent customer service with a friendly demeanor and a positive attitude, even during busy hours. He is attentive to orders, quick to resolve any issues, and always ensures that customers leave satisfied.“

“I don’t usually leave reviews, but I’ve been coming to this Tim Hortons for over 5 years. The staff are great—hardworking and patient, and they deserve 5 stars.

But the drive-thru is a big problem. It’s way too tight for larger vehicles, and despite renovations, nothing has been done to fix it. I’ve raised the issue many times, but no changes yet.

Probably just another “Thanks for letting us know” with no action.“

“Everytime I visit this location they have been professional, efficient and friendly. As someone who needs their coffee to function for the day, this is a great spot to pick up fresh coffee and they have never gotten my order wrong which is something to appreciate.

Parking: It's at the gas station so about 6 to 8 spots, 2 of them are for handicap parking“

“Pretty quick service and not busy, even on a Saturday.

To all the people reviewing this location, there is no drive-thru here. It's inside a circle K gas station. If you have to leave your car, it's not a drive-thru.“

“I read the review below by muna and I have to say that it is a false negative review. I was at this location that night and the lady complaining was severely out of line from the start. The Tim Hortons employee did nothing wrong and it seems unfair that people can make false accusations when they themselves are the ones creating a negative atmosphere because of childish antics. Also, there was no choking involved whatsoever.

This is a great location and the service has always been fantastic.“

“Today, while waiting in line, I was impressed by a girl named Shamim. She handled every customer with incredible patience and a welcoming attitude, creating a positive atmosphere. Even when a customer struggled with their English, she communicated with kindness and made sure they felt understood and valued. Her professionalism and friendly demeanor truly stood out.“

“I stopped by this Tim Hortons, and I was thoroughly impressed! The staff was incredibly friendly, and the service was quick, even during the morning rush. My coffee was brewed perfectly—hot, fresh, and just the right strength. The donut I picked up was soft and delicious. The atmosphere was welcoming, with clean tables and plenty of seating. It's definitely my go-to spot whenever I'm in the area. Highly recommend this location if you're looking for great coffee and a friendly experience!!“

“Every staff at this location is always in good spirit & always so happy, Lakhpreet never misses to say good morning to me & ask me how my day is going. My steep tea is always so hot & fresh at this location. Thank everyone for always having a smile on your face each & every morning“

“This store is great in terms of warm welcome from front desk, especially the girl Chandini is awesome. She is very polite and knows how to handle customers with utmost care. She is very quick in taking orders and remembers the frequent customers.
She explained the survey coupon, which helps to get few drinks for a loonie. Service time is fantastic and I would love to visit this store often.“

“It's a Tim Hortons just like any. I gave it five stars overall because the staff was very friendly and it seemed quite clean. 5 stars for the customer service I received and they had a very good selection of donuts and all the other things unlike some other ti.ms.“

“I’ve visited this Tim Hortons ☕️ many times, and it’s always been a good experience 👍. The staff are friendly 😊, orders come out quick ⏱️, and the place is kept clean.

Even during busy times, they manage the rush well. Drive-thru moves at a good pace 🚗💨, and I’ve noticed they rarely mix up orders.

My go-to is a steeped tea 🫖 with a bagel 🥯 , and it’s always fresh 👍. Nothing over the top, just reliable, fast, and welcoming. That’s exactly what I want from a neighborhood Tim Hortons. 🙌“

“I stopped by Tim Hortons late at night and was really impressed with the service from Ruby. Even though it was the night shift, she was cheerful, patient, and very attentive. She prepared my order quickly and with care, and her positive attitude made the late-night stop so much better. It’s not easy working nights, but Ruby goes above and beyond to make customers feel welcome. Truly appreciated!“

“Absolutely love the Tim Hortons at my workplace! The staff here are hands down the best in the world. Always so friendly, kind, and welcoming. They go above and beyond to make everyone’s day a little brighter, and it never goes unnoticed. Whether it’s remembering your regular order, greeting you with a big smile, or simply spreading positive energy, they make every visit feel special. Thank you to the amazing team for always bringing warmth and joy to our days.
You guys are truly the heart of this place!“

“I had a group potluck lunch to attend and forgot to prepare something. I spoke to Jagdeep, and they were very accommodating. They prepared a sandwich platter, coffee, and a box of Timbits. Everything was ready for the scheduled pickup time, and they were extremely helpful. They saved my day!“

“This location number 1 Tim Hortons in the city. The place is always spotless, the service is lightning fast, and the staff? Incredible. They remember names, orders, and always greet you with a smile that brightens your day. Major thanks to whoever runs this location—your leadership clearly makes a difference. I just wish every Tims delivered this level of excellence. Well done!“

“In fact, this is the most ordinary Tim Hortons. Nothing special and nothing special, conveniently located, the workers are nice and friendly, it's just a pity that people have to work for pennies with such a huge influx of customers. I really like their Tim Bits and tea biscuits“

“Small place offering a variety of items and has some seating. Two problems are that there's literally a Tim Horton's across the street and that some of the photos are misleading. Everyone, understand that this is a small gas station location and that it is not very big. It is concerning how many people are uploading fake photos and videos on this location.“

“I come here often to pick up an ice coffee for me and my partner and the staff always remember us and are very friendly and kind. Through the last few years, visiting this location has been an important daily ritual for us and they always seem to be running well with great communication and relationships between the staff. Considering it's a 24/7 location, that's a hard amount of hours and people to manage, yet they do it consistently and well.“

“Most affordable coffee & bitings at this place. It’s a daily must visit place.

Dietary restrictions: Available

Kid-friendliness: It’s kid-friendly

Wheelchair accessibility: Accessible“

“Really solid Tim Hortons. The space is clean and comfortable, with enough room to sit and enjoy your coffee without feeling cramped. Staff are polite and keep things running smoothly, and orders come out fresh and consistent. Coffee and food taste just as they should, making this a dependable spot whenever you’re in the area.“

“I normally use the drive thru 4 to 5 times a week around 5am
The drive thru is always busy but there is fast service around 5am
Everytime I come in at the window, I always get very good service from Jeneffer
My order is always accurate and my day always starts out great!“

“They try their best and service is USUALLY good. Honestly, I feel like most of the time service slows down because of a extra picky Karen or some dude with nothing better to do but harass workers but mistakes do happen. Y'all in their shoes of working fast food or retail know what I'm talking about. ?Luckilly, it's a fast food coffee shop so nothing a few minutes won't fix on an honest mistake. Quality is great!“

“Fast and friendly servers
Iced capp coffee can not be filled more as it is extremely much filled. Love it. You can not find any Tim which fills that much.
Visit every day as it connects with Hello Neighbours convenience store and gas station, which is so convenient for customers
Avoid lunch time and 3-3:30pm as many students line up.“

“They had the vanilla dip donut here so I knew I had to leave a review because they are so delicious the way that the crunchy sprinkles mix with the sweet sweet. Oh so gooey vanilla icing Make this donut my favorite.

Kid-friendliness: Very kid friendly when it came to ordering.“

“All the workers here are nice, I always buy my tim horton double double here everytime I go to work, and most of the time Ive got free coffee thank you tim horton for having this promos, free coffee gives big impact on me coz theres one time I really have no money all my cards are negative then i went to tim horton buy a coffee but the cashier said its free your lucky, so from that moment I always feel happy no matter what my situation is because there is always a reason to smile, I hope you too.. have a good day...“

“Vegetarian options: Awesome 👍

Dietary restrictions: Awesome

Parking: Great location easy to find a parking space

Kid-friendliness: Awesome

Wheelchair accessibility: Wonderful“

“This Tim Hortons is one of the best in town. Staff is so great and they actually very very pleasant and welcome everyone with a plasarn smile and talk to the clients in a friendly manner. Iv never seen such a Tim Hortons where staff are so friendly, disciplined and courteous who actually feel the difference with other Tim’s. Some places staff doesn’t even look at you and offer wrong Coffee but these girls especially Uma, Rupal and Saranya know most of the clients I see from face and they are so welcoming clients who tend to come again . The whole review is only for this TIMS from me.“

“During my visit to this location, I was greeted by Salmon, who is always friendly, attentive and passionate for what he does. I was very impressed with the cleanliness and variety of food and beverage available. Although it can get busy, I was served quickly and received my items to perfection. The coffee was hot and fresh and my food items were made fresh to order. I always have an excellent experience at this location and I would highly recommend it. I am looking forward to returning and trying something different from their menu. Thank you.“

“Shahil was exceptionally respectful and polite, offering excellent recommendations that catered to my dietary concerns. I was truly impressed by the high standards of service and the fast, efficient staff. This Tim's was spotless and had a great atmosphere.“

“This store is my go-to cafe before going to my work. Such an amazing staff they have! I pay my utmost respect to Ate Drema, Ry, Tristan, and other staff for being so friendly and making my latte. It’s a good start to begin my day! The store is well-maintained as well. Thank you for this team! 💙“