Customers` Favorites
Customers` Favorites
“I was there with a friend to celebrate a birthday. The fish and chips were delicious, and the portions were great. The fish wasn't too thick with batter. It was the best fish and chips I ever had. The coleslaw was good too. I loved the Arnold Palmer liquor drink...delicious!! The complimentary birthday dessert was good and bad. The banana ice cream was very tasty, but the cookies were quite hard. The cookies were very difficult to break apart. That's my only complaint.“
Customers` Favorites
“I visited with my family on a Saturday, and even though it was very busy, the staff were incredibly friendly and handled the rush effortlessly. Our server, Emily, who was also the bartender, stood out with her politeness and attentiveness. I ordered a steak, and she suggested adding the peppercorn sauce—it was an excellent recommendation that really elevated the dish.
Before leaving, I had the chance to speak with Jillian, one of the managers, to share our compliments about the great service. She was genuinely warm and welcoming, even inviting us to return.
Overall, it was a fantastic experience with exceptional staff, attentive management, and delicious food. We’ll definitely be back!“
Customers` Favorites
“Our waitress Rehmat was a pleasure! Very friendly and served us with a smile. Promptly served us our food, always followed up for drinks and brought us all winning tickets for the festive scratch off. Thank you Swiss chalet for a lovely Christmas lunch!“
Customers` Favorites
“Picked up some Spaghetti and Meatballs for my kid and his buddy earlier today. Service was great and the description was legit that this place is home style. 15 bones for sgetti and meatballs was ok considering there was a good meat to noodle/sauce ratio. My kid is fussy so I wasn’t sure how this would go over but he loved it. Him and his bro rated it at 4.5 stars. I would have given this a perfect score on atmosphere but parking at the strip mall was so so and egress was little dicey. Had to squeal the tires to avoid getting T boned.“
Customers` Favorites
“Feels like a gorgeous Ski Chalet up in Cottage Country! The new renovation at our "Home Swiss Chalet" location in East Oakville is just Beautiful
Parking: Busy place, with lots of parking
Kid-friendliness: A fabulous experience where our kiddos can practise their manners & KID-ettique while out at our local fun dining locale. (and.... present The Bill to them to get their reaction :^)) Thanks Upper Middle Rd SWISS CHALET“
Customers` Favorites
“Had brunch at Symposium today. The food was excellent. Had the Belgian waffles and they were prepared beautifully. Celebrated my daughter’s 16th birthday and the service was friendly and efficient. Shailyn provided exceptional customer service and always great to see the Manager Lori there.“
Customers` Favorites
“When I was on a date with someone we both enjoyed the food. She enjoyed her meal and I enjoyed mine. We look forward to going again.“
Customers` Favorites
“Our family went to this Swiss Chalet for dinner this evening...we had a great time and loved our server by the name of Farzy Thank you Farzy!!“
Customers` Favorites
“Great angus burger! So much better then McDonald’s.“
Customers` Favorites
“Great place, great food and great staff. Tony, our server, was great....very knowledgeable about the menú and ready to suggest what we we wanted. Thanks Tony.“
Customers` Favorites
“I cannot leave anything less than 5 stars. Amazing service. Cold beer taps plus a solid selection of beers. Food came out hot. Couldn't have been happier and I know I have found my new local spot.“
Customers` Favorites
“A friend and I went to the restaurant for lunch yesterday. All of our food was excellent and the service was the best I've ever experienced at a restaurant. Our waitress was kind, attentive and had great menu suggestions. When we stayed for coffee she even put on a fresh pot.“
Customers` Favorites
“Service was slow, long wait between the starter salad and meal, management needs to look at better staffing!“
Customers` Favorites
“This was a gem of a find for us as we were there for a gym meet down the block. Owner and her husband were very friendly and helpful in telling us their specialty. We felt comfortable and taken care of. We had meat and cheese pastizzi and they were very good.“
Customers` Favorites
“We went to Kelsey’s for a Team get together, the food was amazing, and our Server, Andrew was fantastic! We were a group of over 25 and he was so on the ball. Was accurate in order taking, brought our drinks in a timely manner, knew who ordered what and was very friendly! Will definitely be back to this location with the great service!“
Customers` Favorites
“Been to this location on numerous occasions and we have been very fortunate to have Christine C. as our server on multiple occasions. We will request her each time we come to the restaurant. Thank you Christine you were awesome as always!!“
Customers` Favorites
“Second edit - I went back to this location to place a take-out order on Friday. The young lady that served us was very sweet. Our order was correct, excellent portions, I got gravy! I also ordered pie again and the slices were the size I expected them to be. The food was hot and very tasty. Thank you Swiss Chalet for reaching out in the first place and for making a bad experience into a good one. I adjusted my star rating to reflect that. See you next time. :)
EDIT - Although my initial review was not the best, and I was disappointed at the time, the owner reached out to me, with a way to contact them directly and, I feel, went above and beyond to rectify the oversights. I was very impressed with their customer service and understanding. THANK YOU!! We'll see you again very soon.
Disappointed with my take out order. ☹️
I ordered through the app. My husband got a half chicken dinner which he said was fine. I, on the other hand, had a NOT fine meal. I ordered a hot chicken sandwich and got 2 slices of bread and some chicken. No gravy AT ALL! So basically what I got was a dry chicken sandwich. Such a sad offering.
I also ordered coconut cream pie for dessert and what I got was a very thin sliver. Certainly not worth the $5+ spent for a tiny piece of pie. It felt like the whole thing was money wasted.“
Customers` Favorites
“I visited Hamdi Restaurant with my friends, but unfortunately, we had a disappointing experience. We ordered a 3-person platter with 2 rice and 1 spaghetti, but they served mostly spaghetti and very little rice. The food itself tasted good, but we were expecting more rice based on what we ordered. When I asked about it, they told me it would be an extra $6 for more rice, which was frustrating since we thought it was already included. It felt a bit misleading, and the overall experience didn’t meet our expectations.“
Customers` Favorites
“Everytime I eat here the staff are very welcoming and efficient. They give generous portions and are very polite. I love it here.“
Customers` Favorites
“Had a lovely brunch with my dad and 2 children this morning and was served by a lovely young woman named Patricia. I believe she mentioned she was new to the restaurant but if she hadn't have mentioned that, we never would have known. Patricia was great. Knowledgeable with the menu , timing was perfect and just a joy to have serve us! I am also a server and I know a good server when I see one. My children rarely finish what they order when we're out but today they both cleaned their plates AND finished mine :) delicious food, great service. We dont live in the area but will definitely be coming back! Great job team 👏“
Customers` Favorites
“Kelseys is the place to go if you are looking for good everything!! Enjoy your meal on the patio, dining room, or pub side, your choice. The fish & chips are amazing, the chicken wings served how you like them, and my favourite, chicken fried chicken is the best!!“
Customers` Favorites
“Stopped into this wonderful cafe last week and was totally impressed by the service and atmosphere. It was clean, spacious and such friendly staff. Viktoriia took our order in the most pleasant manner and the owner/manager even stopped by our table to ask how we were and if everything was good. Totally impressed.!“
Customers` Favorites
“The Manager Nars is a great asset to this location. My order accidentally went to another Swiss Chalet location quickly corrected it for me with a smile! Very efficient, excellent customer service! Great Job!“
Customers` Favorites
“Amazing food!! We ordered a pork schnitzel and a chicken schnitzel dinner. The portions were big, the potatoes were well seasoned and the schnitzels were delicious and crispy even though we ordered for take out. I read some comments saying they’re rude, but my experience was completely different. They were really nice!
Also, as someone that gets really anxious over ordering by call, this time it was a breeze. In last than a minute my order was taken and I got the time to pick it up. Really easy! I was amazed!“
Customers` Favorites
“Come here regularly and my favourite apps are the Sweet Chili Chicken Bites and Spinach & Artichoke dip. But I LOVE the California Spring salad, the candied pecans are amazing and all the flavours go so well together. Also tried the Crispy Korean Fried Chicken Sandwich, it was crunchy and very saucy! The pickles and cabbage added a lot of flavour.“
Customers` Favorites
“The staff was amazing and great food. It was Valentine's Day and the restaurant was exceptionally busy. The atmosphere was very smokey and I assume it was from the grill and it took almost 2.5 hours between ordering and getting our meal. BUT the staff was great and very courteous“
Customers` Favorites
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“We went Thursday night for half price wings. Wings were very good. Service very good as well. We started at a booth by the window and being very cold outside the draft came through the wall. We asked to move to another booth on the inside of the restaurant. Temperature was better but we still felt the restaurant temperature was cool. Otherwise very good“