“One of the best Tim Hortons locations I’ve been to. The staff are always polite and efficient. The service is efficient even during busy hours, and the place is always clean. The staff know many of the regulars by their order. My order is always made perfectly, and the coffee tastes great every single time. Definitely my go-to spot for coffee.“
“I come to this Tim Hortons specifically because of the employees. I always enjoy talking with them because they make my morning that much more special. The company I work for usually puts in a really big order and they get it right every time !! They are all very fast when completing the orders as well. ALL OF THE EMPLOYEES DESERVE A RAISE !!“
“Thank you to this lovely establishment who saved my purse today I left it there by accident, and I just have to say great customer service I've never had an issue here with any of the employees, they're all super nice i've only ever had one bad experience happen and the employees fixed it immediately my order is always right (except that one time)and overall, just a great experience in this location compared to a few others“
“I just stopped by quickly to meet a potential landlord (good meeting) and yes for the very little time that I was there, I was able to relax and be comfortable while discussing my business. Most staff was alright, nothing to really complain about.
My grandson had a honey cruller because he's just a baby with no teeth lol so he was able to eat little pieces because it was very fresh and tasty. (Nana had a little bite too)
And my coffee was quite hot but it was yummy as well.
So my altogether experience was not too bad.
I WOULD RECOMMEND THIS LOCATION. 👌“
“We are the luckiest employees ever we have the best Tim Hortons people and the night shift doesn’t run at all without Tim’s Natalie and Krista rock please never get rid of them always the best smiles, helpful Hand very efficient thanks again as always girls you make our night shifts rock“
“If my morning starts off with Jenny I know it's gonna be an amazing morning. When she greets you at the window she always has a smile on her face and makes sure your stuff is right and exactly how you ordered. This place gets 5 stars off her service alone! Besides that my coffee is always made right and the other workers are nice. It's a nice place to get your morning started off right.
EDIT: Miranda as well for the afternoons is just wonderful, she's always so sweet and chats with me at the window. Makes me feel like part of the Tims fam!“
“I always have a great experience at Tim Hortons! The coffee is fresh and consistently good, and the food is tasty and affordable. The staff are friendly, polite, and quick with service, even during busy hours. It’s a perfect place to grab a quick breakfast or relax with a coffee. Definitely one of my go-to spots!“
“Lovely service the other day when stopped in to get gas. The girl at the counter was quite cheerful and happy. It was so nice to receive service from a person who really enjoyed her job. I wasn't just another person in the line. While we chatted about the weather and Christmas shopping she made me an awesome BLT sandwich. Thanks for making my day!“
“I was running late for work on Friday and had already gotten the wrong coffee from a different location. I pulled into this location’s drive-thru, and the team here was incredibly quick and kind. The manager was wearing glasses, though I didn’t catch her name, she replaced my drink for free. She was so nice and truly went above and beyond. I couldn’t thank her properly because I was in a rush, but she genuinely made my day. Thanks to you and your team. The little gestures can sometimes make big and good impact. I felt so much better after getting my drink :)“
“Awesome customer service and honest people working at tims Amanda dunn hats off to you... you deserve a raise for how honest you are thanks again for finding my switch I rate this tims now 100 out of 100 and thank you Jeff for always being you you are great with the customer service you do serve“
“The best Tim Hortons locations in Oshawa with amazing people behind the counters. This place has a vibe, and the people serving here are extremely friendly & welcoming.
Amandeep served me and I found her very friendly & kind. She's definitely doing a great job!“
“The staff are amazing and literally the quickest I have ever seen in a fast food establishment. The products are meh, cause it’s Timmie’s and what do you expect, but wow. So impressed at the staffs efficiency and how they were so friendly even though there was a line up of like 10 people. I will note on their speed that the line of people waiting for their food/drinks was basically non existent as it seemed people got their order pretty well right after they ordered. I’ve never seen anything like that before.“
“Myrtle at Tim Hortons was fantastic! I went there Monday ! She was so kind, quick, and made my visit really pleasant. It’s always nice being greeted by someone with such a positive attitude, especially during a busy time. Great service and great energy. She made my day“
“A lot of the staff are amazing…friendly and quick. Night staff could use some training…should not have to wait for 6 minutes at soaker waiting to order when no one else is in drive thru. When busy train staff to tel waiting customers they will be right with us…goes a very long way“
“I want to start by saying the staff at this Tim Hortons are genuinely kind and polite, and customer service has always been pleasant. However, there is one practice that I found concerning from a hygiene perspective.
The paper napkins are being folded by hand before being placed out for customers. While this may be intended to look neat, it raises a sanitation issue. Napkins are used near our mouths and faces, and there is no way to guarantee that every person handling them has perfectly clean hands at all times. Even with good intentions, this increases the risk of contamination.
For food safety and hygiene reasons, napkins should be left unfolded or dispensed in a way that minimizes direct hand contact. This would be a simple change that helps protect customers and aligns better with basic public health practices.
I hope management can consider adjusting this process, as it would greatly improve hygiene while maintaining the positive experience created by the friendly staff.“
“I visit Tim Hortons often, but this location is really very good in terms of service (no waiting time at all), quality is realllly amazing. I ordered two bagels two with Herban G. Creme cheese and half dozen assorted donuts 🍩 😋, donuts are well dipped in chocolate and honey cruller, apple friiter are glazed perfectly neither less nor excess.
Its sooooooo Perfecttttttt.
I would love to visit this location“
“I opted to use the drive thru, find a parking spot in the small lot, and eat my food in my car
The iced capp and bacon farmers wrap were made perfectly
I then enjoyed a small custard tart and took a bite from the apple fritter for my daughter
Both were also perfectly made
This location has a very busy drive thru and they always do a great job keeping the line moving quickly“
“The atmosphere of the place is really nice and the way the seats are is so comfortable, it's also a great place to bring your friends to hangout too!
Kid-friendliness: My youngest friend went to order for a few people, and she's quite shy but had a easier time ordering then at other places, the workers are very welcoming and patient too!“
“The staff at this Tims Hortons is always very friendly and they always have a smile on their face when they are serving everyone.
Vegetarian options: They have vegetarian options
Wheelchair accessibility: There are places on the table where is it accessible and no doors or stairs“