Tim Hortons in Waterloo

“I had a great experience at Tim Hortons thanks to Bhaumik and Nishant. Both were extremely polite, professional, and welcoming. They handled orders efficiently, kept everything organized, and made sure customers felt valued. Their positive attitude and teamwork really stood out and made the visit enjoyable.
Excellent customer service like this is what keeps people coming back. Keep up the great work, Bhaumik and Nishant! 👏☕️“

“Great location.The service is always quick, and the place is very clean. Davinder, who served was an excellent employee—very polite, patient, and helpful. He made sure my order was correct and served with a positive attitude, which really made my visit better. Employees like him make a big difference. I’ll definitely be coming back! Thanks“

“Loved the workers! I had went in to grab lunch and as I was waiting for my food, I asked Barb if code for the survey to get a $1 drink was on the receipt? And she let me know nicely that it was on random receipts and she was sweet about it. And as I got my food and was leaving she caught up to me outside and gave me some receipts she had and that were already done. And she just gave them to me and we really kind, she went out of her way to do something that she didn’t have to and while she was probably busy as well. So overall I just loved the interaction with the employee there and that just made me want to go to that location every single time, she made it seem like home like a community and I just loved that.“

“A convenient spot for a quick coffee, it's never busy and doesn’t offer a full breakfast menu, just muffins and similar items. It’s attached to a convenience store with a gas station, has friendly staff, and even offers a drive-through.“

“Me lenda and Lenard love your doughnuts. They make me buy 4 dozen a day. The dog gets more than me because they eat them all. even though your workers are very slow and I have to say my order 4 times i would still recommend Tim's. My favorite doughnuts are the ones with cream in the middle because it reminds me of the lard in lendas rolls. #Lendaisfat #Loveyourspecialcream #WishIhadalifesizedoughnuttolastmetheweek“

“The service here is always great. Staff are friendly and they usually have the products I am looking for. What I don't like is the frequent introduction of new and great menu items (all Tim's) that quickly disappear. i.e. decaf lattes and cappuccino. It was so nice having other decaf options beyond regular coffee. Alas, they are off the menu after only a few weeks. Why??? ? P.S. bring back blueberry bagels“

“Professional staff, fresh food, clean store. Overall, this place is very good and they make sure all their customers are satisfied. I really like the way this place is being run, I can tell that all the workers genuinely try their best. This place has really improved since the end of last year, keep up the good work to this Tim's.“

“Tim is a great place to relax and get work done. I really enjoy the warm, cozy atmosphere, and the staff are always friendly and helpful. Their excellent service makes every visit enjoyable, and I highly recommend this spot for a comfortable and relaxing time.“

“I have been going to Tim Hortons for years and followed Graham to Tim Hortons on Westhill drive in Waterloo.
He is the most courteous person, very pleasant to deal with.Graham is very reliable always knows what every one of us order every time. It’s nice to stop everyday when we are out for our walks makes it seem like cheers tv show where Graham knows everyone’s name.“

“This is the best Tim Hortons location I’ve been to. Everything is always fresh, and the service is very fast. The staff are great, especially Alireza, he was very polite, friendly, and welcoming. You can really tell they care about customer service. Highly recommended.“

“Had a great experience at this Tim Hortons location The staff was friendly and efficient, my order was accurate, and the coffee was fresh and hot. The line moved quickly, and everything was smooth from start to finish. Excellent service—I’ll definitely be stopping by again!“

“The coffee was delicious and the prices were very affordable. We ordered two iced lattes and one brookie ,everything was so good! We really loved it, and it only cost 11 Canadian dollars in total. Definitely a great spot for quality coffee at a budget-friendly price!“

“I usually enjoy coming here, but one thing that consistently bothers me is that the coffee/tea is not stirred properly. Whether it’s sugar, cream, or milk, it often settles at the bottom, and I have to stir it again myself. It might seem small, but it makes a difference in the taste and experience. I hope this can be improved going forward.“

“Today I ate a loaded bacon egg croissant sandwich with maple butter. it was soooo good. like i’ve eaten at tim’s all my life but nothing hit harder that that sandwich today. The main feature was the fact that croissant was super moist and buttery as opposed to being dry. Cannot stop thinking about it. Will eat it again for dinner tonight.“

“Stopped by this Tim Hortons and was really impressed! The team was friendly and efficient, getting my order out quickly despite the rush. My coffee tasted great, the food was hot and fresh, and the seating area was spotless and cozy. Easily one of the nicest Tim Hortons I’ve visited!“