Customers` Favorites
Customers` Favorites
“I came through the drive thru today 5/28/22 at the Zaxbys in Clover South Carolina it was not too busy at that time. My mom takes medications so i had to get food for her to take her meds. I ordered 2 cobb salads with no bacon and 3 chocolate cookies. I was told by the drive thru person that there was a wait for the cookies. She asked me to pull up to a white line and wait for 15 minutes so I did. We waited, waited and waited until I looked at my watch and seen 30 minutes had gone by. So I decided to call the Clover Zaxbys location instead of getting out of my car and a male answered and identified himself as the manager and we got into an argument because i had been waiting outside and i informed him that we had been waiting for our food for the last 30 minutes and no one from Zaxbys let us know our food was ready. I actually ended up going inside the restaurant. my order was wrong so they re-did with grilled chicken. I was told they were cooling the cookies but would be ready. This location in Clover Zaxbys South Carolina has gone down hill poor customer service and Vincent the manager was rude to me and when i was on the phone with him he hung up the phone on me. The lady at the drive thru window employee was rude as well andket giving nasty glares and looks as I ordered and got ice water for my mom to take her meds. I will not be returning again. food was not fresh. Someone needs to call the health department on them. I read the reviews about someone found a dead bird inside the restaurant.“
Customers` Favorites
“.. My original order was very displeasing and the customer service from the Old lady with the bun In her hair at the drive-through window was very rude and very impatient she didn’t even try to help come up with a solution that’s ridiculous. Dustin swooped in and saved the night!!! He spoke professionally He asked what the problem was and he came up with a solution. That is what you call customer service… Thank you, Dustin. They need more people working there like you.🩷“
Customers` Favorites
“Very clean store. I do service work in these kind of stores and see all kind of crap behind the counters and in the kitchen areas. This store is very clean. So much so that I order food and drove 50 minutes back home to eat it than ordering KFC right down the street from my home.“
Customers` Favorites
“Great food reasonable prices and great employees. Always a pleasure to go eat there“
Customers` Favorites
“Best customer service and food that I have had from KFC. I stopped going years ago but decided to see if things have changed. I waited 2nd in line. I was in and out in less than 10 mins. I drove the 10 minutes home and to my surprise the food was hot, the biscuits were delicious and the macaroni chesseyyyyy!“
Customers` Favorites
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“Visited this location last night, I am not sure but I believe the same young man is the cashier and the speaker. They sounded very similar and he waited on my change to take an order. If you get Matthew, he is very kind and helpful he is very chipper and I can tell he enjoys this job. He had stopped what he was doing to tell me what the differences in their chicken were and his suggestions.He also told me to have a finger licken good day and that made me and my hubbies night! Their Diet Coke washeavy. Out of chicken but they gave me a different chicken and it was better. I plan to visit again and get their caliente chicken!“