“I rarely review in general and almost never review fast food, but came in for dine-in tonight and was pleasantly pleased to see that the quality of food (burgers especially) have not dropped like most fast food places have in recent years. They also served the food incredibly fast and the staff was very friendly. Thank you for a great meal! ?Kid-friendliness: Very unlikely to find a kid who doesn't like ice cream ?“
“So good I had a hard time choosing what flavore I wanted. It's so nice to have a good selection of vegan ice cream flavors. I went with my favorite mint chocolate chip but tested the Carmel/coffee or something like that which was very good and made the choice a hard one ;) My husband and I Sat outside and watched the volleyball players while we enjoyed our treat. He had the cookies and cream and said that he wouldn't have even guessed it was dairy free.“
“We love Sweet Haven, the ice cream is really good! Only 4 stars because I think display of the different ice creams can be better. Often labels are missing and first row not visible when you're short. Beside that nice place with lovely ice cream“
“Jeni's is the best ice cream I've ever had, truly. Is it cheaper to find their pints on sale at Publix, Kroger, or Target? Sure. BUT sometimes it's just a fun treat to go sample a bunch of the seasonal flavors and get a waffle cone or mix of flavors. Their staff members are typically super kind and informative. This location is cute, clean, and bright. Close to the interstate too, if you're commuting and just need a sweet treat at the end of a long day! I love that there is a fun outdoor area next to this shop if you want to enjoy nice weather as well.“
“I’m always surprised when I do not see a solid five stars for reviews here - the ice cream is always amazing.Forgot to take a photo but today we shared brown butter almond brittle, salted peanut butter with chocolate flecks, and gooey butter cake - three of our favorites!Vegetarian options: There are more/new dairy-free options all the time & several really good ones right now!“
“Checked all the boxes. Associate walking thru the dining area greeting people, bringing food out and lastly cleaning. Someone was cleaning tables , chairs and floor the whole time. I'd only been once before and liked it. The young lady on the register guided me through the menu. Alot to offer.Ended up with their cheeze burger and straight fries, water and a double dip of fudge covered chocolate frozen custard. BOOM! SO GOOD. TO MUCH. priced reasonable compared to Wendy's or MacDonald s . Quality burger meat and the buns are a step up too. Cool Springs Culver's is GREAT. John Haury“
Ice Cream Shop •
“Jeni's is just fantastic--from customer service to ingredients to the quality of the product by way of their community engagement and charitable support. This location has easy parking options nearby and the staff are always friendly. I really dig the dark chocolate and salted caramel ice cream options.“
“Really, really good mango juice and good head cheese torta. They tasted fresh, made with good ingredients, and made well. Also, the lady was so nice. I don’t know Spanish and she didn’t speak English, but she used Google Translate to take my order.“
“Alan was very patient with not only my 2 children but the next 2 customers had 5 children in total and he remained calm and had a smile on his face the entire time !! You just don’t get customer service like this anymore me & my mother in law were very pleased we even ordered a pint to go .Vegetarian options: Plant based options availableKid-friendliness: Kids love ice cream“
“First time there - great team happy to answer questions and help get the right option- HINT open the box double check your cookies- I got to my car and looked - they forgot to frost/decorate 2 cookies. I went back in and they were great -fixed them asap.“
“Very well organized. Sat down to have a milk shake. And I watched a group of 10 to 15 people walk in .. and the manager Jason and his team member handle the group with politeness ..patience and professionalism. I was very impressed by how easily they handled all the different orders. . Great job !!!!“
“Service is always exceptional- chicken sandwich is awesome and they always make great strawberry slushes. I live in Springhill and have stopped going to that one because service is so bad. I now only get sonic when I’m at work up here in Brentwood. This place has it together!“
“After you get done eating at Hattie B's, walk over and get you some ice cream. It says they're temporarily closed... I hope this is VERY temporary!I thought I was the only one in the world that put hot sauce on ice cream and these folks have it on the menu!“
Ice Cream Shop • $$
“Located in the Factory in Franklin, Tennessee off Franklin Road, this ice cream shop that is a chain offers many flavors of hand-scooped ice cream. Quite a few of them are unique flavors. I live the Brambleberry Crisp. You can get bowls, cones, or waffle bowls. The “Standard” allows you to choose up to 2 flavors. They also offer some cold brew coffee in cans, sparkling water, and pint containers of some flavors to take home.“
“I’m late to the Crumbl game, so I’ve been in a peculiar state of limerence ever since my first bite on Saturday night. Here’s what I had:The Olivia Rodrigo GUTS cookie! This one is #good4u! Happy & healthy? Not me! This sandwich cookie features vanilla cookies, buttercream, jam guts, and sparkles. I loved it. I ate it from the center out and got the jam on every bite. I bought two and enjoyed the Deja vu. 10/10 #GUTSCornbread: I’m all about dis bread! 10/10Strawberry Cake: Let them eat DIS cake. *The strawberry doesn’t taste artificial. Surprised me! 10/10The Blue Monster: I loved this one. It had a brown sugar bend to it and some Chips Ahoy cookies. Solid 10/10Brownie Batter: Batter up! Bases are loaded on this one. 9/10Old Fashioned Donut: Do-nut knock it ‘til you try it. My cat loved this one too. 8/10Oreo Cookies & Cream Milkshake: Brought me to the yard! 7/10Buckeye Brownie: Go Buckeyes! Great recipe! 10/10Biscoff Cookie Butter White Chip - Nothing to scoff at! 7/10Blueberry Cheesecake: Cured my blues. Tastes even better when it’s chilled. 7/10I want them to make a spicy cookie, something like the New York Times’ recipe for the Gochujang Caramel Cookie or something with Siracha. Anyways, props to the Franklin, Cool Springs team! The place was spick and span and I had a great first time. The ordering kiosks were simple and seamless. I’m excited to return.“
Hamburger • $$
“Wanted something different than a chain burger. Found this place for the first time here in Franklin, TN. The Double Diablo burger was amazing, but the bun was lights out! The sweet potato fries were the best I have had a burger joint. And if you are into Keto, the have burgers with lettuce wraps.“
Fast Food • $
“The cashier was very friendly and helpful. The food was hot, fresh, and delicious. Our food was brought to us at our table. The restaurant was clean. The manager greeted us and made sure we were happy and had what we needed. I recommend this location to everyone.“
“The crew here are always kind and courteous. This location is a great option for an outdoor style picnic lunch as well. When I'm having a particularly tough work day, I will come and order food from the picnic tables outside. It recenters me every time and I feel the stress from my work morning melt away. The new BBQ themed menu items look great. I am having the BBQ pulled pork sandwich, but they also have a version with a hamburger patty! The other item is pulled pork BBQ totchos ??I will definitely be trying those on a day when I don't have so much work ahead of me lol. The BBQ sandwich is a mess but in a truly wonderful way. I ordered extra sauce on the side because most places that serve BBQ sandwiches only give you a little dollop of sauce. This sandwich is sauced up and ready to go. The flavor is great considering I didn't have to wait in line at a BBQ joint for 45 minutes to get it. I definitely recommend trying this...it is slightly spicy but not in a overwhelming wayParking: Always an open stall at sonic but I recommend parking at the front to get out and enjoy a meal at the picnic tables“
“Purchased a Poké bowl (to go) while I wasIn Franklin for work via their websites, online ordering feature, they had it ready to go at the scheduled time. And when I went into the restaurant,, the folks there were extremely nice and helpful and seemed like they were thankful for the business. That’s always a nice feeling. I would highly recommend this place. PS they also have a great Boba tea selection.“
“There was only one gentleman working and he was outstanding. Professional and polite. The food was hot and fresh. This is the 2nd time in months where we have been there for lunch and this gentleman was working alone and he was professional then like he was today.“