“A very clean place and excellent service, the employee Alex I think is one of the best, he offered the latest new things, the series and the churros, the number one of the series is my favorite, thank you for managing friendly employees on this site.“
“It’s a good place to sit and eat too but supper expensive I had a tuna sandwich with chips and a drink and my family got the same it was $47! But it’s worth it in my book . The lady who was there was helpful she recommended that we got the meal so it would be cheaper very helpful . And the smell when u walk in is just so delightful .“
“Over priced food for a low quality all around service, food quality, and bad attitude when asked "what do you want?" With a bad attitude . Since when does a foot long Spicy Italian start costing $18 for just a sandwhich. No thanks Subway ,never again will I go to any Subway. All it takes is one bad apple to spoil an entire tree.“
Sandwich Shop • $
“I eat at subway all the time and this is my favorite one as Maria and Janet are absolutely the best. They are friendly and prompt and know what I eat and have it ready within minutes of arrival. They are both incredibly nice to customers and take care of everyone as if they are family.“
“Was craving subway this morning, I went to my nearest one and it was a good choice to do. The food here is delightful and the place is really clean. The employees are respectful. I would definitely will be coming here more often! Keep it up Subway!“
“Highly recommend this location. This subway has fresh ingredients. In one of our visits we encountered a small discrepancy after paying & leaving. We called the owner and he was very receptive & understanding of the situation. He quickly remedied the small issue.Before I forget this location also provides Agua Fresca: Cucumber watermelon goes off the chain!“
“I received a coupon in the mail but unfortunately was having trouble using it due to the system claiming it had already been used/expired. Itzy generously helped me out with my little problem ? and provided me with the best sandwich I have had in years!!! She is so sweet and even went as far as to offer me recommendations. Love subway!!!“
“These folks really take making your sandwich to a whole new level. From the minute we walked in to the time we left we were treated great. Super friendly staff and a good clean bright store. The food and fixings were all fresh and the result was a great experience. Thank you for a great lunch, great atmosphere, and great food! The only down side was they are no longer service black olives as a topping. What a surprise as it's my favorite topping on my personal signature sandwich from Subway. Hope they bring them back but it won't stop me from eating at this location.“
“I did not order any food. A friend did. The restaurant was clean, the seating comfortable, and as far as I could tell, the service was quick and efficient. The only complaint I have is the cost. 2 subs cost $24, 1 drink, and no chips.Wheelchair accessibility: All the tables have removable chairs, there are no booths“
“Honest review, THEY WILL CHARGE YOU FOR THE MOST EXPENSIVE SANDWICH ON THE MENU EVEN WHEN YOU ASK FOR REGULAR! One of the ladies on night shift LIES AND SPEAKS SPANISH LIKE SHE DOESNT KNOW WHATS GOING ON AND ALSO THIS IS HER 2nd time doing this! I asked for the $9.49 turkey sandwich and they charge for the 11.39 and the guy with the long hair starts to act nervous when he was asked about it“
“I just left this Subway an service was amazing. I told the guy I wish I would have gotten his name, that I was fasting an he really made me feel good about continuing. I had a lot of restrictions to my fast an he made sure I had all the options available to me. I live to fast another day lol“
“Love Subway so my opinion may be biased. Even though this particular Subway is small, the staff are all very nice and work really fast. I have seen a line out of the door several times and the employees had them gone really fast. Great place to grab some food on your lunch break.“
“I love this location, they always make the best food, they have the best energy and deal w me when I’m hangry. It’s really clean and welcoming. And they’re def pet friendly! She didn’t judge my pit and even gave him love! 10 out of 10“
“This is a most modern, clean and organized Valero service station, even it's been open over 2 years. Everything still looks new as the day it opened. This gas station has a large fueling area for big trucks and 8 gas pumps for regular cars in a very large lot. There is also a Subway sandwich shop inside. They don't skimp on the ingredients. I've never seen a wine rack and sitting area in a gas station. But they have them all. I've been here many times since it opened, mostly weekends and nights. The well-lit service area is a big plus. The store closes at midnight. You need to deal with the cashier through the little window. The pricing is a little tricky. Cash and Valero cards get discounts (price is on the top), while the credit card price is 15 cents higher. They also carry diesel. What else can you ask for?“
Sandwich Shop • $
“This location makes the best sandwiches and they also have fantastic customer service!If I'm craving my favorite sub and I'm on the other side of town I will find my way to this laction.I'm not gonna lie I'm slightly picky about my sub and they get it right Everytime“
“I have no idea why the bad reviews . . . I've been to many locations and this one is by far the best location as far as preparing the sandwiches go. Even the wrapping is neatly done. I don't know who prepared my order (C8484076-04), but I hope I get served by the same person (999997) next time I place an order.“
Sandwich Shop • $
“So Chris made our food very well unfortunately I feel the morning crew should have restocked all low or missing food products. He didn’t have much and I bet it made his shift miserable with having customers such as my self upset. But he makes it up with his customer service so great job Chris keep up the good work!“
“Located inside the gas station. The day I went there was only 1 person working at the Subway. He was very nice and patient, even though it was non-stop for him. He managed to take care of it alone. I have 4 stars only because even though he was working by himself, he shouldn't have had too. Not sure where his other team members were, but he was doing a great job.“
“I think this place has a high turnover rate because the kid making the sandwich seemed like he was learning so he moved kinda slow but he got help from the other young woman which was good. I had to ask when the avocado was going to be put on my sandwich and he went to the back to go get it bc we were coming in 20 min before closing so I'm not sure I would've got it had I not said anything. But sandwich came out good and I'm glad they had a good attitude with us coming in almost at closing time.“
“I would like to comment that the reason for visiting this Sub Way store is because I feel very satisfied with the service that many of them provide, the place is completely clean, the food is very fresh and of good quality, although I have visited other stores since I was here for the first time, I noticed a lot of difference in everything, I feel at home, very comfortable, and I am grateful for the good spirit of service they provide, and I hope they continue like this, since there are other stores where the staff is bitter and the there are too many places.“
“Went in the day before and ordered 8 sandwich trays (120 3" sandwiches), 8 dozen cookies and drinks. Food quality was good. Everything was ready and the requested time. Manager offered a discount for the volume. He then followed up the next day to make sure everything was satisfactory. Great customer service!! Will use again.“
“Imelda and her team gave some of the best customer service that in I've had in a long time from a fast food restaurant. I came in for a basic sub of the day. Imelda informed me of the new menu and told me about all the new items Subway has listed as you can tell it was my first time going for takeout in a while if I didn't know about Subways new menu. But I really appreciated her patience and TLC while making my sub. I'll def be stopping at this location again while in the area. Thank you again Imelda.“
“I have ordered from this location several times using food delivery apps, and the order has always been correct and the sandwiches carefully put together. Of course there are higher quality non-chain options for sandwiches around Houston, but these subs are pretty tasty.“
“Sandwiches were great and fresh. A lot of options with the new subway menu. Had an excellent Subway Club with fresh bread.Ladies were a bit timid and the power went out for a long while so no refill and no credit card purchases, very odd. Still, even though, nice experience, great food“
“The lady who helped me was extremely nice, I was a little skeptical to go because of all the bad reviews But I'm glad I went. Whatever staff they had before isn't the same people that they have now. So I'm happy that the nearest subway to me is clean, friendly and provide great service.“
“The Subway is conveniently located on Shepherd & Richmond, it is a small store however the service is always fast and friendly. The food was great, I purchased a 12 inch spicy Italian and it was delicious. The friendly atmosphere makes the customer want to return, I have been at other locations where the service is so bad that you just prefer not to go back. Thank you for a great store.“
“I work nearby and went to this Subway. I will say Melanie’s services were phenomenal! She was very friendly, lovely smile. Great attitude and great personality. And this might sound d*** but even my sandwich was wrapped up super neat. My sandwich didn’t fall apart and tasted great. Best service I’ve ever had. Definitely will continue coming to this location. Hopefully she’s always there. Lol“
“Ok...how do you not like a subway.I call this website..YELL..not Yelp. The only folks who post are yelling.I'm sure hundreds of people walk out completely satisfied and not a one writes a review. Piss someone off..and it's hell to pay. Only two employees working their asses off and no one even says thank you.Well, if the owner reads these I want him to know that someone thinks his guys are just fine. Sorry, I don't have any photos.I ate the whole thing.Ok, my only comment.there used to be a few more bread selections..but I'm fine with what I got.“
Sandwich Shop • $
“I love this location. It's 24hrs, they actually have really good pizza, and my favorite "sonic style" soft crushed ice. The staff are all nice and welcoming ESPECIALLY the night shift manager. He's the best.Vegetarian options: You choose your own ingredients so the vegetarian options are endless.Dietary restrictions: You choose your own toppings therefore there's plenty of options for any diet.Parking: This location is inside a gas station therefore there's plenty of free parking.Kid-friendliness: Kid friendly.Wheelchair accessibility: Wheelchair accessible“
“Very clean Subway location that I sometimes stop in to during lunch. Probably the nicest gas station Subway I've been to. Thankfully, I get here at 1145am as it can get pretty busy and a good line forms after 12pm. Just be aware of that as there is literally nothing else to eat in this immediate area, so everyone DOES go here. They make the items as you like them and the staff have always been friendly. They also have a soda machine that allows you to mix all your flavor options! I love that.“
“Excellent little Subway!!!!! 100% clean dining room. 100% clean and new looking service area. Absolutely delightful staff working there. I am so glad I finally stopped into this neighborhood Subway.I hadn't eaten Subway in years. But I must say that the revamping and rebranding that the chain has done in the past few years has really made a difference. Every disagreeable thing I remembered about Subway is fixed, better , and gone. I absolutely will be coming back here regularly and subway in general because of my visit today.The two wonderful ladies working this store were fantastic and I will be back soon! Rosa at the register, and I'm sorry I didn't get the name of the wonderful woman who made my sandwich and chatted with me.“
“This is one of the better subways I've been to. Is kind of annoying. They don't have black olives though, also didn't have raspberry cream cheese cookies ?. Remember to use your app! I had buy one get one free foot long sub last time I “
“I really enjoyed my experience at this location. I was maybe the last customer, late right before their closing and the young dude at the counter was very friendly. He made my order of two BMT Italian very patiently which was may be the best and tastiest subway sandwiches I’ve ever had in a long time. Great service. Great job!“
“Everything with my.visit today went very good. Everything was fresh and the ladies were in there working hard. The women were nice & polite. The lobby was clean and so were the restrooms. I usually find something that gets on my nerves or just wasn't right but this time was perfect. The bread was fresh as always and all the vegetables were fresh too. I enjoyed some tea while I was there. The restrooms are accessible by code which the ladies had no problem giving it to me. I didn't encounter any issues and I appreciate the fast service. I'd say one of the best Subway locations I have been to lately.“
“I honestly enjoy coming to this subway because of the people that work here,I've gotten to know them by name because they make you feel like family,ms.tracy is my favorite she reminds me of my mom's!!!Dee the manager is very respectable and is always very polite.“
“It's super good to come eat here! It's super nice and friendly, apart from the fact that they make the sandwiches super delicious, they also make you feel in a good environment❤️ the manager made me have a good lunch, thank you “
“I had went to Smoothie King but the line was long so I went ahead and took my business to Subway. Upon entering I was greeted by this older hispanic lady. She was so kind, generous, and patient. Although she had 5 online orders at once she kept her calm and made me a fantastic sandwich.“
“My server was very pleasant! She laughed with me as a practiced my Spanish with her. She even helped me with a few words as she prepared my sandwich. These types of interactions make you want to return to the establishments. My bread was just a little stale, but I enjoyed my sandwich.“
“normally when i come here i have a hard time as the staffs don’t understand english, but today when i came in the guy who made my sandwich handled it VERY well! as i do have an allergic reaction to some things i was glad he changed his gloves and was cautious so i thank them for that!“
“They always have all the meats and veggies stocked when I go, and I never walk to see a line usually 1 or 2 people not like 5 so i love it! Its convenient right by my house and you can buy your chips straight from the store so it's cheaper than buying them from the actual subway since its inside the store. I just dont like that the soups have been microwaved I love me some soup but if you dont get soup it's no biggie. Customer service is good to I've never had any issues either.“
“On my way back into Houston and of course I had to stop back into this subway location! The employees are nice, the customer service is great and the prep table is always clean & organized! The promotions and specials that are offered always makes it worth the stop. The Subway Series line of sandwiches are definitely an amazing option... especially the footlong deals! Apologies to all the competition but we have an obvious winner!“
“This place is nice. The 2 ladies working there were nice, friendly, hard-working, and patient. Food was great. Disregard the reviews saying the ladies that work there are “rude”. Their English is just not very good; so how could they even be rude lol.“
“I went to this location at around 9pm on Monday 12/3. There was one employee working the store and she was doing it all! There was a bit of a line but nothing more than a typical Subway. She was getting the subs done quickly and I have to say, she was quite impressive. I don't know who owns this location but you have a great employee in this lady. She did not seem to need help but I am sure she would have appreciated it--it seemed unfair to me that she was being worked like this with no help. She was courteous and my sandwich was as good as Subway can get.“
“The sandwich was good but I think that the bread was over cooked, it was very hard and looked as if it had burnt spots on it. I've had a lot of sandwiches from there and the bread was good. This was my first time getting this disappointing bread.“
“I love the young Lady Monica very helpful very nice very calm and smile at you says hello I will be coming to subway all the time just to visit and get great food that is why some of these other Subway's I do not go because of how customers are being treated I be back tomorrow or Sunday have a blessed day Monica and keep up the good “
“Service goes a long way & this location was so successful at it that I'm writing this positive review.The restaurant appeared clean, service was attentive & timely, with reasonably priced sandwiches that were made with more love than than I paid for.Sandwiches taste better when someone else makes them?? ?“
“I finally found a store open to get my sandwich. There is a lot of stores closed in my area due to the bad area. Sandwich was okay and made to my order. Got chips with the sandwich, they were not stale like i have found before. Will make sure to go to this store again.Wheelchair accessibility: Its difficult to manuver to the store but their were ramps available. But there was only one.“
“This is the Best subway in Houston?❤️?? the vegetables looks fresh, the store and restrooms are clean. The staff can speak English, Spanish and French, Romain. The women’s employees here are friendly and Gorgeus. I will definitely keep coming here.Vegetarian options: Veggie Party and Veggy Delite“