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“The food was fresh. Made incorrect I wanted it a special way and tried calling no one answerd the phone. The front counter the young man was very nice neat listen well. The title of Jack ln The Box struck me Mexican American?. Don't understand why they added this underneath the title..The Restaurant Clean. I will be back again Jack ln The Box is 1 of the best places I like to eat. Being eating here over 35yrs. Treat everybody the same . Trust In The Lord Always.“
“Service was great food was fresh and didn't wait to long the latina lady who took my order last night 2am is a Rockstar she was multitasking and was very perfessional 5 stars Jack you guys have keeper thank you for your outstanding service
Jack in the box on sw loop 820“
“My food do be hot I come for breakfast and lunch. I get an ice caramel coffee lg.Every other day and love it. It’s fresh and with extra shot of caramel YAS!!!! The drive lady Patrica always greet me with a smile. She has great and short conversation. A pleasure worker, if there’s a problem she’ll fix it. Like I was given the wrong coffee. She corrected it bc I NEED MY COFFEE !“
“The employee that worked tonight was absolutely amazing! One note tho, whoever manages this is specific location is the worst person ever. The poor employee was by himself, taking orders, making drinks, and preparing the orders himself. We were waiting in line wondering what was taking so long. We were joking the employee must be alone, and behold, he was in fact alone. I want to reiterate, the employee was AMAZING, but the manager should care about their employees much more.
- with love (not to the manager) a worried customer“
“Thank You & Major Kudos to the gentleman on September 17, 2024 @ 9pm. My order was made Perfect and, everything was made fresh just like the pictures (I can't have meat and, they've always made my visit a pleasant experience) My experience prior to me driving to this location was awful. Everytime I come the order is repeated back and, made correctly. Thank You all so much keep up the good work.“
“I doordash late at night and I would like to give a shout out to the young man that works the late night drive-thru he is always consistent friendly and fast he always is courteous and has a great attitude no matter how long the line is or how late it is awesome worker. I asked him his name but he was too humble to give it so I hope he gets the recognition.“
“A great attitude. Just ordered from driving from another jack in the box (on 820), their line is ridiculous, so decided to come here, RIGHT CHOICE. Alisa, the manager I found out, was not only polite, she was on point , with just knowing that when they didn’t have what I ordered, kindly reminded me. Also, she’s at the window too!! Hard working woman, that really treats her customers well! Great job Alisa!!!“
“I walked into Jack in the Box expecting to get some tacos… I left with a new favorite person in the universe. Devvie, the absolute legend behind the counter, greeted me like I was a long-lost cousin who just won the lottery. My order came out so fast, I think they may have used time travel.
The curly fries were crispier than my credit score, the burger was so good it probably deserves its own Netflix special, and Devvie made sure I had everything I needed before I even knew I needed it. At one point, I’m pretty sure she read my mind — because BOOM, extra ranch appeared like magic.
If you’re thinking about going to this Jack in the Box… stop thinking. Just go. And if you’re lucky enough to have Devvie take your order, prepare yourself for top-tier service, 5-star energy, and possibly the best fast-food experience of your life.“
“Coffee ☕️ good hot delicious breakfast creasant delicious just too small not enough meat it's change over the years use to be bigger on a actual creasant bread 😋 you need buy two get full stomach as when back 2005 -2020 buy got full which they had more healthier food choices sell fruits yogurt, overall i love they breakfast“
“I have been going to Jack in the box for many years, and I can't remember of ever having my order mixed up the only thing I don't like is that they don't ask you if you need any condiments they have great food and okay prices.“
“Just ordered through the drive thru (Tuesday night 7:30pm shift). The manager (unsure) was on it! Doing his best to provide the best customer service, was hustling to make sure everyone got their food in a timely manner. Very friendly. Will definitely be back.“
“It's not often that I'll rate a fast food restaurant, but this experience left such a good feeling with me that I had to share. We stopped by after a long day at the zoo with a car full of kids who were all starving. I listed off all their wants and the total hot slot $42. I got to the window, and the manager has our drink ready and looks at the screen and realized that I had ordered kids' meals ×4 but as individual items, which was why my total was so high. She redid the order, and it brought it down to $29! I admit my error for sure as I was too tired to think, apparently! The food was all hot and perfectly cooked, but the service was what went above and beyond.“
“The 4 tacos were not even warm & had no lettuce on them. So I requested at least they put lettuce on& the top2 had lettuce on themBut the bottom 2 tacos had no lettuce at all.The bottom of each taco sleeve was filled with salsa.Very sloppy & messy.When I posted this...Jack in the box said"Glad you had such a great time."No one at Jack in the box cares what you have to say.“
“I visited the 2105 w seminary location Sunday around 6:30pm. Customer service was excellent!! When I arrived home, my food was still hot and fresh. Onion rings even still had the crunch when I bit into it. All the staff, especially the cook, deserves to be recognized. This was the best I’ve had. Kudos to the staff who worked this night. All I was hearing was “mmm mmm” from me and my family while eating. Thanks so much. Oh and they were quick, no backed up lines. ??????“
“Sharleen (I'm so sorry for butchering the name) was AMAZING. I went to the drive through at 10pm on 5/29/25... She got my order correct and actually made it even better by giving me the sauce I almost forgot. She was super helpful and polite.
She deserves some recognition or a raise!!!“
“Wow! Jack (your mascot) told me to try your Nashville Hot Popcorn Chicken. So I did- and wow again. A perfect combo of sweet, heat & flavor. Pure Chicken, perfectly breaded. You gotta try 'em! These should be on the permanent menu.“
“I really appreciate the assistance of the staff on the other day. I was dealing with a family member card declined. They decided to play around and not transfer money to the card. The staff on the day went above and beyond. Thank you again!!!“
“I dont get jack in the box very often as there isnt one near me, but any time i am near one, i have to stop and grab my favorite taco combo. I have a weird combo with the tacos not every place will make it for me, but these lovely ladies did! I have the 2 tacos with pickles in the tacos and dip it in ranch. Sounds so weird but tastes so good (at least to me).“
“The employee Kyle was awesome. The whole staff was friendly and it seems this place is doing so much better than before. I will start coming here more often now. They get the order right and are so friendly! Thanks guys, keep up the great work. Special thank you to Kyle!“
“I was buying 70 tacos to bring back to Georgia where I live, but was born in Texas. There are no jack-in-the-Box in Georgia, so I was bringing the tacos back to my hotel for my flight out in the morning. One of the employees asked me if I needed help with my order and actually drove me to my hotel so I didn’t have to carry the order back to my hotel on foot. Everyone at this location was very friendly, courteous, and respectful. I would work there if I was given the opportunity. I wish you would bring Jack in the Box to Georgia.“
“For the past 5 months or so I've been under the care of this specific Jack, when I needed lunch. A number 5 or 9. Besides the place being surrounded by homeless it hasn't been terrible. I did only go through the drive thru, but Mrs. Maria, Ms. Jackie and Mr. Steven have taken care of me every time I came thru. They ought to be give a raise. They are nice and attentive. Sadly my project is done in the area. Thank yall.“
“This place is one of my favorite in the neighborhood I grew up in and still to this day best service best Employees even after years, I guess they've been teaching good Service passing it on to the new generation. They're nice and clean respecting customer food handling it with Is love and care.Thank you for your Wonderful service.“
“This Jack in The box Has an amazing employee Edgar! I’ve came for the Last two weeks he’s always at the window greeting me with a smile, Works hard, and multitasking. He always ask about my day. Such amazing customer service. And props as well to the other half of the team for making sure that my food is delivered freshly made. 10/10 coming back again!“
“There are not too many late night food spots in that direct area so that is great always open to or three in the morning usually that's never crowded drive-through super fast unlike the Whataburger that is across the way from it that takes about 10 or 15 minutes to get your meal, they're very fast, friendly and useful“