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“I walked into Jack in the Box expecting to get some tacos… I left with a new favorite person in the universe. Devvie, the absolute legend behind the counter, greeted me like I was a long-lost cousin who just won the lottery. My order came out so fast, I think they may have used time travel.
The curly fries were crispier than my credit score, the burger was so good it probably deserves its own Netflix special, and Devvie made sure I had everything I needed before I even knew I needed it. At one point, I’m pretty sure she read my mind — because BOOM, extra ranch appeared like magic.
If you’re thinking about going to this Jack in the Box… stop thinking. Just go. And if you’re lucky enough to have Devvie take your order, prepare yourself for top-tier service, 5-star energy, and possibly the best fast-food experience of your life.“
“The employee that worked tonight was absolutely amazing! One note tho, whoever manages this is specific location is the worst person ever. The poor employee was by himself, taking orders, making drinks, and preparing the orders himself. We were waiting in line wondering what was taking so long. We were joking the employee must be alone, and behold, he was in fact alone. I want to reiterate, the employee was AMAZING, but the manager should care about their employees much more.
- with love (not to the manager) a worried customer“
“This jack box has gotten better and better over the last year or so. I eat here a lot because the area I live in is really a food dessert. There are very few fast food stores in this area. And very few grocery stores. So I end up going to Jack in the box on Henderson a few times a week. When I first started going to this store. It was rough you could tell they didn't care and the food was always, old, cold and greasy. Well time and new people and it has improved a lot. Food is always fresh, and hot, with little grease. So thank you to the people who care and visit the store. Tell them Richard sent you and I'm sure they will smile.“
“There are not too many late night food spots in that direct area so that is great always open to or three in the morning usually that's never crowded drive-through super fast unlike the Whataburger that is across the way from it that takes about 10 or 15 minutes to get your meal, they're very fast, friendly and useful“
“The 4 tacos were not even warm & had no lettuce on them. So I requested at least they put lettuce on& the top2 had lettuce on themBut the bottom 2 tacos had no lettuce at all.The bottom of each taco sleeve was filled with salsa.Very sloppy & messy.When I posted this...Jack in the box said"Glad you had such a great time."No one at Jack in the box cares what you have to say.“
“Just ordered through the drive thru (Tuesday night 7:30pm shift). The manager (unsure) was on it! Doing his best to provide the best customer service, was hustling to make sure everyone got their food in a timely manner. Very friendly. Will definitely be back.“
“I doordash late at night and I would like to give a shout out to the young man that works the late night drive-thru he is always consistent friendly and fast he always is courteous and has a great attitude no matter how long the line is or how late it is awesome worker. I asked him his name but he was too humble to give it so I hope he gets the recognition.“
“I have been going to Jack in the box for many years, and I can't remember of ever having my order mixed up the only thing I don't like is that they don't ask you if you need any condiments they have great food and okay prices.“
“Thank You & Major Kudos to the gentleman on September 17, 2024 @ 9pm. My order was made Perfect and, everything was made fresh just like the pictures (I can't have meat and, they've always made my visit a pleasant experience) My experience prior to me driving to this location was awful. Everytime I come the order is repeated back and, made correctly. Thank You all so much keep up the good work.“
“The ladies working on Christmas were top tier all of them were on point food was hot and accurate they all moved with purpose and urgency. Most fast food places on Lancaster are disorganized and have no energy these ladies and one gentleman rocked!“
“I come here from time to time for breakfast. Every time I use the drive through. Today was exceptionally great due to Kevin D. He provided friendly service from beginning to end and helped me get the day started great. He deserves some recognition for his attitude at work and taking his job seriously. Thanks a lot!“
“The food was fresh. Made incorrect I wanted it a special way and tried calling no one answerd the phone. The front counter the young man was very nice neat listen well. The title of Jack ln The Box struck me Mexican American?. Don't understand why they added this underneath the title..The Restaurant Clean. I will be back again Jack ln The Box is 1 of the best places I like to eat. Being eating here over 35yrs. Treat everybody the same . Trust In The Lord Always.“
“I really appreciate the assistance of the staff on the other day. I was dealing with a family member card declined. They decided to play around and not transfer money to the card. The staff on the day went above and beyond. Thank you again!!!“
“I am not from the area and have never had the need to review a JIB. This is the best Jack in the Box I have ever been too. Ordered the 24 ult breakfast, it was hot and fresh, the hashbrown was hot, fresh and crunchy and the ice caramel coffee was thick with the perfect amount of sweetness and coffee. I am from the GP/Arlington/Pantego are and have tried JIB up and down i35 from the DFW to Corpus Christi... this is the best i have had. Not only the food but the guy that serviced us at the window was very kind. Definitely be coming back when I am in town again. This location ruined other locations for me. Lol“
“Pretty standard for a Jack in the Box. Was craving some tacos (as one does), so got some to go with a friend. The shredded lettuce was actually decent. My friend subbed his for onions, which they forgot.
The cashier was nice. Btw two tacos are $1.69, not $0.99 anymore.“
“The food was amazing, but the cashier who attended me was talking bout some “this how we tap dance in Taiwan” in an Asian accent, and then he gave me a shake but he reached out for kiss so I gave him one so I’m not sure if that’s bad but great service“
“Sharleen (I'm so sorry for butchering the name) was AMAZING. I went to the drive through at 10pm on 5/29/25... She got my order correct and actually made it even better by giving me the sauce I almost forgot. She was super helpful and polite.
She deserves some recognition or a raise!!!“
“I dont get jack in the box very often as there isnt one near me, but any time i am near one, i have to stop and grab my favorite taco combo. I have a weird combo with the tacos not every place will make it for me, but these lovely ladies did! I have the 2 tacos with pickles in the tacos and dip it in ranch. Sounds so weird but tastes so good (at least to me).“
“This Jack in The box Has an amazing employee Edgar! I’ve came for the Last two weeks he’s always at the window greeting me with a smile, Works hard, and multitasking. He always ask about my day. Such amazing customer service. And props as well to the other half of the team for making sure that my food is delivered freshly made. 10/10 coming back again!“
“This Jack in the box is amazing!! Always on top of their stuff and very kind. I pick up deliveries from here and it's always so fast and easy. Always had great food and service when I come for myself as well!! Keep up the great work guys!“
“When in here to use the restroom to grab some food and the people were very nice very prompt on letting you use the restroom as well as getting your order making sure that you had everything that you needed without any issues and they answered any questions that I had It was very clean in there is very quiet“
“The people that work there was has great customer service. I has a coupon and honored what combo I wanted. I had the same coupon and the peron did listen to me. I had a bad experience at another Jack in the box. I will not be going back to that one.“
“My server Brianna W. took good care of my order. She was polite and attentive to my order. I'd recommend the spicy stuffed jalapeños if you like spice and cheese yummm. On the menu there is something for everyone like egg rolls, burgers, and more! If you want good attentive customer service and delicious food options, this Jack in The Box hits the spot!“