“Went through the drive through. Someone did accidentally put Mustard on her burger when she said no Mustard, but I loved it... so it was not bad. My brother said maybe the fries upset his stomach? Her stomach too felt funny after what she had, but I felt wonderful. I don't know what happened... but we enjoyed every bite. Weird in my opinion.“
“I've never understood why this location that is extremely busy is always lacking extra help. The location is clearly popular and successful, you can pass by it, day or night and there's always a line.Even before the renovation, I've been coming to this Jack for over 14+ years now. I've seen many employees over the years and it's always the same. It's SLOW, so slow and it's because they're understaffed. They've always been understaffed.Literally, 1 employee can be running the register, cooking and making the food, packaging it and giving it out, also they do drive thru. They do it all. They need more help. It's messed up for them. I'm sure they're stressed.“
“Since I needed a quick grab and go snack it was incredibly convenient. Although the wait was far longer than expected even though I got there pretty early. And the food was above average at best so nothing that special. Despite this I will still give 4 stars because I was darn hungry and this gave me what I needed.“
“I was short my meal but the nice younge lady at the window working still let me have it ! I didn't get your name and didn't realize what happened till I got home ! Customer service- no humanity at its best right here at the hack in the “
“The wait wasn't long. The service was great. There was a language barrier, but the woman taking our order did a great job getting everything right. She even asked questions once we reached the delivery window to make sure she understood what we wanted. She did it with a smile!Salute to Jack in the box at Epic West in Grand Prairie!Wheelchair accessibility: This location is fairly new, so the concrete is nice and uncracked, leading from the parking into the store. The doors to enter are free moving and ADA approved.“