Starbucks in Houston

“Super fast and very nice service here. All employees are patient and in a great mood. The music they play here is usually really good. I will definitely come back here. Just an FYI: if you are planning to take tour drink to the museum space (NASA), they won’t let you in with it.“

“Once I get to work, I got to grab a hot cup of coffee and it has to be at the Starbucks in the Westin! I am a coffee snob and if the coffee is not up to bar, I do not visit the facility anymore but these ladies, (Elois, Ashley and Evelyn) know me by name. this is MY lady baristas are amazing! They remember my drink and makes it perfectly and always with a smile. I love this location, thanks ladies!“

“I visited Starbucks on my birthday and placed an order during the night shift. The barista working at that time was incredibly kind and friendly. I asked her to surprise me with a drink of her choice for my birthday, and she absolutely nailed it! The drink was perfect, and I was really satisfied with it.

Her attitude, professionalism, and warm personality made my visit even more special. She truly deserves all the appreciation. Thank you for making my birthday sweeter! 🌟🎉“

“One of my favorite places in the mornings, good service, very pleasant, all the workers feel that there is still respect and education when you go to this place in the mornings. You order a large coffee and when you look there is all its contents and with all the specifications you ordered ♥️“

“I love this Starbucks. It’s in walking distance of a beautiful neighborhood, so you always see people strolling over with their kids, dogs, or morning coffee runs. There’s a real sense of community here a lot of regulars come in to work on their laptops, and it has that welcoming, familiar vibe that makes you want to stay awhile.

The staff is always extremely friendly and helpful. They take their time to explain the menu, help customize your drink, and make you feel taken care of.

There’s no drive-thru at this location, but there’s plenty of parking and plenty of seating, both inside and outside. Drinks come out fast, and the environment is comfortable whether you’re grabbing something quick or sitting down to get work done.

One of my favorite Starbucks locations by far.“

“Just had to shout out that this is the friendliest Starbucks I've ever been to. I just went through the drive through, but the cashier was so nice and helpful and I got my drink very quickly. I've been several times now and the service has been phenomenal.“

“Drinks were perfectly made. Food was very good. I was in and out the drive through fast. We even got messages on our cups. This will be my new Starbucks. It’s close to me. I like the caramel ribbon crunch Frappuccino. Tried for the first time, like it much better than the regular caramel frap.“

“I stopped and got my usual Starbucks coffee at a store by my house and it was made incorrectly. Since this location was on my way to work I thought I would stop by to ask if they could fix my coffee and they did so graciously!! I cannot thank them enough, otherwise I would have been out that money because I wouldn’t have been able to drink the original!!“

“Stopped here for the first time to do work and drink coffee. The customer service was FRIENDLY and PHENOMENAL. The vibe here was really cool. The restaurant was clean and the bathrooms were Buc’Ee’s clean. Takena was AWESOME as were the other baristas. She was attentive and friendly. I will be returning.“

“I really love this Starbucks! The staff are always kind, professional, and make great coffee every time. I’m a regular customer and always enjoy coming here. Special thanks to Ms. Rosland, the manager, for training such a wonderful team — you can really see her great leadership!“

“Starbucks is always a reliable stop for me—the drinks are consistent, the staff is friendly, and the atmosphere makes it easy to relax or get work done. Even during busy hours, service moves quickly, and I appreciate the mobile order option when I’m on the go.“

“When I walked into the Memorial Drive location in town & country, I placed my order online but walked up to the counter to check on it. Devin was the young man working behind the counter. He greeted me with a smile, was very polite and promptly checked on my order for me. During the holidays, it’s especially nice to see that quality of customer service and customer care.“

“I love this location every one is sweet and on point, customer service is a A plus. .. this is my third time at this location but I love ❤️ t .. same experience and I’m picky about my customer service!!! Keep up the great work i literally go pass UHD to come to this location!!!“

“From the moment I walked in… everyone spoke (which is rare nowadays) but Kevin is what makes you want to come back for more… Kevin’s customer service is the kind that makes you feel like he knows you. Thank you Kevin for having a heart for customer service!“

“They always greet me by name, which makes every visit feel special. I love coming to this Starbucks the whole team is fantastic, especially DJ and Jose warm, friendly sweet, and welcoming and the drinks are always perfectly made. Highly recommend this location! ☕“

“First time in Starbucks. The Barista could not find ingredients on the register although they were available online so I couldn't get any and I payed for cold foam and she forgot to add it to the drink. So I didn't get the toppings I wanted or payed for.“

“Are drink was missing the Java chips only but Krissy made sure to fix it right away and had the best attitude!! I drive past this location quite often and never stop. Glad I did today. Krissy had the best customer service and her presentation of our order was FANTASTIC! Will start stopping at this location more often. Thanks Krissy!!!“

“I agree with the previous reviews. Customer service at this location is exceptional, the staff is always in a good mood; at the drive-thru, the lady is very nice; she greets and talks to me while I wait for my drinks; it doesn't feel like too much time has passed. At the store, the same service is provided; they greet me with a smile and bring me the drinks to my table. The coffee, or any other beverage, is delicious. This is, without a doubt, the best Starbucks location.“

“Amazing customer service at this Starbucks! The team here truly goes above and beyond—always smiling, always kind, and extremely efficient. My drink is made perfectly every time. It’s rare to find a location that feels this inviting. Highly recommend!“

“The weather was gloomy and the day was long. I went to this location to get a peppermint mocha, and they were out due to demand. Yet the service was so great that this still turned into a great experience and I appreciate that. It is rare nowadays to find these bright interactions in the retail sales environment and it was awesome! Unfortunately I forget the young ladies name who helped me at approximately 5pm on 12/4, but she was magnificent!“

“Had been awhile since I visited this location (we lived in that neighborhood from April until middle of June, 2021). The staff I had gotten to know were gone...I cannot attribute this to anything in particular, though I will say it's generally unusual for there to be complete store partner turnover in fewer than two years. Regardless, the partner who attended me was personable and professional, and got my order correct though a stranger to me (my order can be confusing to the uninitiated). The interior had been remodeled (nominally) with a slightly different layout and different furniture. This is not a drive though location, thus less money invested in updates/upgrades. The store traffic tends to be high, with associated noise levels. Don't come here expecting a "laid-back" experience.“

“This is the Starbucks close to my house and I come here everyday... the employees are beyond amazing... very pleasant and professional at the same time... plus the drinks are made to perfection... if I didn't know better, you'll think they all own the store cause of how they take care of it and the customers.“

“This is a great Starbucks. The Staff were friendly and patient. I had a couple usual requests and the cashier handledd it very graciously. The food quality is just like every other Starbucks- great.
FyI, There is a bathroom code. Also the drive through starts in the far corner next to the vape shop. See the video.“

“Alanis, Arlenis, and Katelyn were fantastic! Always very speedy, kind, and courteous. Never had a problem with my order, and nor did I notice anyone else having issues. They were always ready to serve at the cashier and were always smiling!“

“I come through the drive thru frequently and always receive the best service. Matt and the others always greet me with a smile and make my drink with love. And if you’re torn between which falafel to get. Get both. They’re delicious! Couldn’t say enough good things about this location and team.“

“Five (5) stars for Ashley and the wonderful iced brewed coffee she recommended to me early this morning. It's unfortunate the AC isn't flowing/cooling the store like it should be since the meeting room was added. Hopefully management will get this matter resolved before the spring/summer seasons arrive.

God bless and good journey!“

“We come to this Starbucks at least four times a month, and every visit has been pleasant. Today stood out even more because of how helpful one of the baristas was. We weren’t sure what to order—just that we wanted something warm and sweet—and she patiently walked us through several great options. When we got to the window, she continued the experience by engaging us in friendly conversation. I forgot to get her name, but I just wanted to say thank you so much for such excellent service!

Update: Came back for my nightly Starbucks run and found out the barista’s name — Andrea! She was in the drive-thru again and provided the same quality customer service: friendly, patient, and welcoming. Thank you, Andrea!“

“This is inside Target, no drive-thru or online pre-order (mobile app)
You can scan your starbucks card for rewards / payment.

Exactly what you would expect from this chain.

There is a small area with tables and chairs for paid customers.“

“Extremely fast service!!! Couldn't believe how fast the line was....as soon as I ordered I was literally pulling up to the window, payed and my drink was already ready!!! I got the Salted Caramel Cold Brew! Delicious as always....job well done Starbucks!“

“As many locations I’ve been to, this particular Starbucks is my favorite location! The baristas here are super friendly, kind and patient! Cody overall is super sweet and genuine! Y’all are truly amazing and thank y’all for everything y’all do!!“

“This is my favorite Starbucks in the entire city. This location is extremely busy at all times, but the staff is so kind, they remember everyone's name and they even write cute messages on my cup. I usually come early in the morning, but I have come late in the day and the evening staff are just as amazing. Highly recommend this location.“

“We had a networking group whose event space fell through. We opted to try the Starbucks on Bay Area Blvd with about 15 people. Staff was amazing and very accommodating. The event was successful thanks to the friendliness and professionalism of the staff.“

“So happy to have this Starbucks open nearby! I stop in early in the mornings, and the team is always friendly, welcoming, and efficient—even during the rush. My drinks are made perfectly, and the store is clean and well organized. It’s the perfect way to start the day, and you can tell the staff really cares about customer service. This location is already becoming my go-to morning stop. Keep up the great work!“

“I love the Starbucks and I go to it almost every morning but this worker named Charline I think her name was that was extremely rude to me when I tried to get my red cuff when I was just confused about when to grab my red cup because nobody was giving me an answer“

“I really do not understand this comment below me. I have been going to this Starbucks for over a year now. All the workers here know me by name and I love the service. Have my three drink orders out in less than five minutes!! I personally just feel that people need to vent out, but not like this. Giving out companies bad reviews and false information on their employees. Truly unbelievably sad. Hope things get better for Ms. Bass, and her lengthy one star reviews everywhere she steps foot in.“

“Was in Houston for work all week, third day there was feeling a little homesick so I treated myself to a Flat white and egg bites. The team that works at this Starbucks is friendly and so kind it boosted my spirits right up. I left with a smile on my face and pep in my step. Thank you to all the baristas at this location for turning my frown upside down! I had a great day and went back the following day because of it.“

“The team was amazingly nice and vibing as I loved how Roxy, Gizzele, Luis, and Mel were all bonding together in the front. As it seems like they were making drinks they were having fun and smiling. I loved the part of sampling to us in the lobby.“

“I’ve started visiting my local Starbucks every afternoon just so I can see Nahom and the newest team member, Simon. Nahom has been part of the store for quite a while and always greets me with genuine warmth he remembers my order, asks how my day is, and just seems to know exactly what I need. Simon, though newer, fits in perfectly with the team. He’s friendly, efficient, and clearly loves what he does. Their attention to detail and welcoming conversation make every visit feel special.

Since they’ve been working my shifts (in the afternoon), I’ve probably visited Starbucks more than ever before. Their consistent professionalism, personal touch, and positive energy keep me coming back day after day. Thanks to them, Starbucks doesn’t feel like just a coffee shop it feels like a daily ritual I look forward to“

“The place has history but it I am not sure how cleaned up the place it. The restroom is terrible. WiFi is excellent and the furniture is very comfortable. Coffee is consistently good at Starbucks these days. That’s all I can say at this time.“

“Frequent this place since it's opened because it's close by but find myself holding off getting drinks here due to them using so much ice. Just was curious one day so I poured my grande brown sugar oatmilk espresso into a measuring cup and sure enough only came out to 6oz of actual drink. Not worth the price at all. The ice they use also melts pretty quick so drinks get watery fast if that's something you don't like. I much prefer the clear cubes used at the Starbucks café locations.

Service is hit or miss depending on whose there that day. Most staff is great and is willing to accommodate you.

Went ahead and gave it a shot again today. Asked for lighter ice and they asked if I'd like the difference to be filled with milk so I went for it. No additional charge. Drink it as better than usual and turned this review from a two star to a four star while I waited for my drink in line this morning. My only other complaint is that my brown sugar oatmilk almost never come with powdered cinnamon on top which is kinda surprising. I thought that was part of the recipe.“

“I was in town for the holidays and stopped by the morning of the downtown Houston Thanksgiving Parade. The store was at a capacity, with orders flowing in. I heard one Barista state they had over 100 multi-item orders in the queue. The wait time exceeded 30 mins but it was expected due to the other locations being closed for the holiday. The entire staff worked effortlessly to get our orders out. I watched team members check in on eachother and give eachother kudos. This was a well ran ship and I appreciate the professionalism and kind customer service. The store manager should be proud of this team!“

“​I had a truly excellent visit to this Starbucks thanks to the barista, Ella. Right from the start, she gave me a warm and genuine greeting. What really stood out was her attention and generosity—she proactively offered refills on my Vanilla Sweet Cream Cold Brew. It's that kind of thoughtful service that makes a huge difference. Give Ella a raise!“

“It’s always a pleasure at Starbucks. The drinks are so great relaxing taste so good. The young lady who served me was awesome. Her attitude was just great. I really enjoyed it. My sister and I Awesome work.

Dietary restrictions: I love the fact that I can get my drink how I want it low calorie is what I was interested in that’s exactly what I got. I was very pleased.“

“I came by for drinks and the gentleman taking our order saw my dog, and said my copilot. Asked if we wanted a pup cup. I laughed and said well we have 6 but sure. Whatever you can do. I wasn’t expecting all 6! We pulled up and the staff all came to greet us. We’re so happy to see all the dogs. They were incredibly sweet! The kind of customer service you always hope for but dont always get. These bright faces were so so kind. Gave us 6 pup cups and said how cute the dogs were. Told us to come more often. They made our day and the dogs were super excited! I wish everybody was that kind and excited! As a dog person, it really made my day! So thank you to the staff!“

“Popped in for a few pastries and got the buttered croissant, a brownie, and cinnamon coffee cake- wow, everyone loved their choice- so fresh and tasty. The cashier and manager were both super nice and took care of us promptly. We’ll be coming back for sure.“

“starbucks matcha is always a hit or miss in different locations. BUT this place, this place always always makes my matchas so yummy i dont even wanna go to another location! shoutout to the old man over there idunno his name but the way he makes matchas are wonderful“

“Highly recommend!! The staff here is always pleasant, patient, and quick to have orders ready. One lovely staff member even remembered a “special changed up tea drink” that she had made for us only once prior!
The parking is great and the patio/seating area is a good size with large umbrellas for shade and comfort if necessary. It’s clean, spacious, and comfy outside!! 🩵“

“Place is great but can we please stop letting dogs allowed in, especially if it is not a service dog. Lady came in with her dog and made a mess. Also I don't like having a dog on to of me while trying to enjoy my coffee. Staff was just allowing it, when it is not prohibited.“

“Starbucks is a reliable spot for coffee and snacks with a welcoming atmosphere. Drinks like lattes and frappuccinos are consistently good, and baristas are generally friendly. The stores are usually clean and comfortable, making it a great place to work, study, or relax. While it can get crowded during peak hours, the consistency in quality and the wide menu options—from coffee to pastries—make Starbucks a dependable choice for coffee lovers. It’s a solid place for both quick grabs and longer visits.“

“I came in from a rather cold night on the way to church, and was blessed with a hot cup of coffee to warm up with, but an even warmer personality of generosity that pervades the folks who work here. May the excellence and kindness I have been so blessed to have been touched by reap for these wonderful folks a weight in blessing manifold exponential degrees greater than they so effortlessly express and demonstrate. May I become a regular here.“