“I love love love this Starbucks location! Jessica is amazing and on point every time. Everyone who works at this location is so sweet and friendly, they really make the experience more personal. It’s a quiet store and is always clean. Coffee is great and served fast! If I could give the staff more stars I would because they really stand out from other Starbucks stores. Best in Houston by far.“
“Homeowner and local area of this location my wife and I are both disabled and we use a scooter in wheelchair and I couldn't feel more welcomed by the phenomenal barista's and managers at this location great drinks delicious food friendly atmosphere I absolutely love it the crew is amazing“
“Pro service. Welcoming cozy atmosphere. Frendly employee. Last but not least, they cuztomize my drinks perfectly no matter how difficult the requests are! I stop here like once every 2 days. Here's an example for one of my drinks y'all might be interested in:
1-2 shot expresso
medium size cup (iced)
2 pumps white mocha
Salted cold foam
Light heavy cream
(Decaf if you want)“
“Zainab was so sweet for helping me out. I got drink at another store and they definitely forgot my Carmel syrup so I stopped here on the way to school just to quickly get some from this location and she remade my drink and it really made my day. I was super sad that my coffee wasn’t made right and she remade it fast and it’s sooo good!!! Thanks girlie!!!!“
“One of my favorite places in the mornings, good service, very pleasant, all the workers feel that there is still respect and education when you go to this place in the mornings. You order a large coffee and when you look there is all its contents and with all the specifications you ordered ♥️“
“Stopped here for the first time to do work and drink coffee. The customer service was FRIENDLY and PHENOMENAL. The vibe here was really cool. The restaurant was clean and the bathrooms were Buc’Ee’s clean. Takena was AWESOME as were the other baristas. She was attentive and friendly. I will be returning.“
“I was greeted with smiles, courtesy, and a warm welcome upon entering. The staff made my coffee, (a double cupped Caramel Macchiato) exactly as I asked for it and it was delicious. Everything was excellent.I certainly recommend this Starbucks.“
“It’s truly something special to be a regular anywhere, but I absolutely love visiting my local Starbucks where I’m always greeted by the Store Manager, Justin Mozer. He calls me by name, and now his whole team does too! They’re such a wonderful and upbeat group of people, and I’m always excited to see them first thing in the morning before heading off to work!“
“Are drink was missing the Java chips only but Krissy made sure to fix it right away and had the best attitude!! I drive past this location quite often and never stop. Glad I did today. Krissy had the best customer service and her presentation of our order was FANTASTIC! Will start stopping at this location more often. Thanks Krissy!!!“
“I want to brag on the morning shift . Thankyou for the good customer service& hospitality!
It was 6am& the crew Greeted me & also said goodbye with great attitudes! It doesn’t go unnoticed. Glad I started my day off here.“
“Ordered an iced chai latte with less ice and horchata cold foam with cinnamon. They did not disappoint and actually listened to my customization requests unlike the many starbucks I’ve been to. It was actually one of the best chai lattes I’ve had in a while and was very please with this place. They also wrote a nice note on the drink as well!“
“Huge shout out to the amazing barista at @Starbucks in Spring, TX off of Louetta who wrote the sweetest message on our coffees this morning! It totally made our day. 🥰 The pups loved their first #puppuccino too! 🐶 It's the little things, that make a big difference and impact #GoodMorning 🌞 to you too, and remember #YouMatter! Along with a great read, #johnnybucks What a perfect start to the day!
Parents, want a new book to read or addition to your current ones, I highly recommend Johnny Bucks!
Johnnybucks #veterans #support #thankyou #CustomerService #customercare #Starbucks“
“I just wanted to give a huge shoutout to Max (I hope that was his name, I took a quick glance at his name tag). I came in on Sunday 8/10 and went up to the counter to ask for a pup cup because my 15 year old childhood dog was in the car with my mom and we wanted to grab her a treat before having to put her down. He was SO sweet. I thought maybe I’d have to pay for something, which I was 100% willing to do even though I had already been to the Starbucks in Giddings that morning, but he assured me that wasn’t necessary. He shared a quick story with me about his dog, grabbed the biggest pup cup, and wrote a sweet note. Max, if you’re reading this… thank you for being kind! Penny Lane crossed the rainbow bridge not even an hour later, but you contributed to her last sweet treat here on Earth. Thank you!
-Kay“
“The team here is fast, efficient, and consistent, every drink is made right, every time. The staff is genuinely friendly and always on point. You can tell they actually care about the customer experience. I honestly wish every Starbucks ran like this one. Major kudos to the crew you’re doing it right.“
“I am visiting Houston for work and this Starbucks has been my go-to! The staff is so friendly. Mariah and Crystal and the morning crew are so nice and hospitable. They greet every single customer and some by name. Mariah even memorized my order after just two short weeks. I love when a place has good service like this. The store is also very clean and if you’re someone who likes to work at coffee shops, I’d definitely suggest this one!“
“I applaud their customer service. My drink was a bit too milky for me. So, I was going to just drive off but the manager overheard me talking to my daughter. I was complaining how I wasn't happy but it was ok. He walked to the window and instructed me to pull around the front. So, they could remake the drink and told me to just keep the other one. I think his name was Sean if I'm not mistaking but most of the employees there seemed to actually care about how they treated the customers.“
“I come through the drive thru frequently and always receive the best service. Matt and the others always greet me with a smile and make my drink with love. And if you’re torn between which falafel to get. Get both. They’re delicious! Couldn’t say enough good things about this location and team.“
“Popped in for a few pastries and got the buttered croissant, a brownie, and cinnamon coffee cake- wow, everyone loved their choice- so fresh and tasty. The cashier and manager were both super nice and took care of us promptly. We’ll be coming back for sure.“
“Yesterday I recently had a fantastic experience at Starbucks. The barista, Hiba, was incredibly friendly and helpful. Not only was my coffee delicious, but her positive attitude made my visit even more enjoyable. Highly recommend. Her knowledge of the menu and recommendations were spot on. I left feeling refreshed and satisfied, thanks to her excellent service.“
“I have been coming to this starbucks for years and every single time I have a great experience. Alanis, Arienis, Aracelli and Katelyn always greet me and everyone else with a smile and I don't even have to tell them what I want, they already know my usual and it is ready by the time I even finish paying.
This is my favorite starbucks and I'll always be a loyal customer!“
“Hands down my favorite Starbucks location in all of Houston! The employees are always very engaging and friendly. Drinks are always made correctly and quickly! Plus there is plenty of seating which I always appreciate. Stop here if you want a little extra light added to your day. 😊“
“I want to give a big shout-out to the amazing customer service and management team at Starbucks. Every time I walk in, I’m greeted with friendly smiles and prompt, professional service that makes the whole experience enjoyable.
A special thank you to Brandon, who always makes my Venti iced espresso coffee perfectly, every single time. His consistency, attention to detail, and positive attitude truly make a difference. You can tell he takes pride in his work, and it shows.
The establishment itself is always spotless — clean tables, well-maintained restrooms, and a tidy setup all around. It’s clear the team works hard to keep everything looking great, which makes it an even better place to relax or catch up on work.
And let’s not forget the music! The playlist is always on point — just the right vibe to help you unwind or stay motivated, depending on your mood.
Huge thanks again to everyone at the Starbucks on Richmond and Woodhead for creating such a welcoming, well-run space.
Chris“
“This is a very efficient drive through Starbucks with a park and pick up in store option as well as a few tables. They get your other done correctly every time and not a long wait compared to some other Starbucks locations. Not the nicest of areas but this store is fantastic“
“I had the best interaction with Chloe today, I came in exhausted and she got me all fixed up and made a new suggestion on a drink that I am now in love with. Chloe is a really warm person and has a sweet disposition, she made a fantastic drink. I run businesses and any business owner or manager would be lucky to have her as an employee. Thanks Chloe!“
“This is the Starbucks close to my house and I come here everyday... the employees are beyond amazing... very pleasant and professional at the same time... plus the drinks are made to perfection... if I didn't know better, you'll think they all own the store cause of how they take care of it and the customers.“
“I enjoy coming to this location because of the service. Today, I witnessed something that confirmed my sentiments as Tammy provided impeccable to an indigent man. I was moved because she listened to him and did not ignore him. I told her that it touched me and she replied, “ I treat everyone the same.” I don’t know who’s reading this, but this is what service is about . I wanted to commend her for reminding me about the dignity of man and the hope that remains.
James T. Johnson“
“Starbucks in der unteren Etage eines Bürogebäudes.Wahrscheinlich sind hier hauptsächlich Mitarbeiter aus dem Gebäude zu Gast, aber es darf jeder hinein.Ein Geheimtipp wenn man auf der Suche nach Starbucks -Tassen ist : sie hatten die "Been There" mugs "Texas' und "Houston" , und auch aus der neuen "Discovery-Series" Texas in großer Stückzahl vorrätig:)Es gibt dort auch einen kleinen Food-Court mit Sitzätzen.“
“I’ve been here with my wife in med center for 7 days now and I’ve placed my order online every morning. It’s been such a blessing to walk over and see their security guard every morning DJ have such a wonderful, up beat attitude. While making sure everyone is safe he greets everyone with a smile and makes this location even more accommodating. This morning I’m sitting here on the front steps enjoying my coffee and great conversation with him!“
“This is my Starbucks that I go to before work and I LOVE it! I MUST report the excellent customer service at this location. I personally want to mention a young lady by the name of Thalia. Thalia's customer service is superb! She knows me by name now and it took her once to remember me and my name. She always has a pleasant demeanor. I love when I run into her. She just makes those 30 seconds so amazing before I get on with the rest of my day. This is a great location. I always receive great customer service, but Thalia's is TOP NOTCH!“
“Rita was so kind and engaging this morning. We chatted about working for Starbucks and it was pleasant to get that old Starbucks feel again. I want to love the company because I was a barista from 2003-2007 and those were some of the best years of my life. I’ve been searching for that 3rd place vibe this this location has it.“
“Omg RAIN is so awesome, I’m hoping I’m spelling her name correctly. But she’s so warm on the mic for drive through like. Really made my Friday pleasant and she’s so cheerful. Like she most definitely deserves a raise or some kind of praise. I’ve had her twice before this time and each time she was so kind vs another girl there who is kinda salty I understand food service sucks because I’ve worked it but Rain is the example“
“⭐️⭐️⭐️⭐️⭐️
Consistently Exceptional Experience at Starbucks
Every visit to Starbucks reaffirms why it’s a beloved staple in my daily routine. The friendly staff consistently greet customers with genuine smiles, creating a welcoming atmosphere that makes each visit enjoyable. Their professionalism and attention to detail ensure that orders are prepared accurately and efficiently, even during peak hours.
The clean and inviting environment provides a perfect setting for both work and relaxation. Whether I’m grabbing a quick coffee on the go or settling in with my laptop, the ambiance is always conducive to productivity and comfort. The free Wi-Fi and ample seating make it an ideal spot for remote work or casual meetings.
Starbucks’ commitment to quality and consistency is evident in every cup. The extensive menu offers a variety of options to suit all tastes, and the ability to customize drinks ensures that everyone can find their perfect beverage. The mobile ordering feature adds convenience, allowing for seamless pick-up during busy times.
Moreover, Starbucks’ dedication to community engagement and sustainability initiatives reflects a company that values more than just profits. Their efforts to source ethically and reduce environmental impact resonate with customers who prioritize corporate responsibility.
In summary, Starbucks consistently delivers an exceptional experience through its friendly service, inviting atmosphere, and high-quality offerings. It’s no surprise that they continue to be a leader in the coffee industry.“
“Once I get to work, I got to grab a hot cup of coffee and it has to be at the Starbucks in the Westin! I am a coffee snob and if the coffee is not up to bar, I do not visit the facility anymore but these ladies, (Elois, Ashley and Evelyn) know me by name. this is MY lady baristas are amazing! They remember my drink and makes it perfectly and always with a smile. I love this location, thanks ladies!“
“As many locations I’ve been to, this particular Starbucks is my favorite location! The baristas here are super friendly, kind and patient! Cody overall is super sweet and genuine! Y’all are truly amazing and thank y’all for everything y’all do!!“
“Got an iced Caramel Macchiato after bloodwork today, and it was great! They asked exactly how I wanted it and offered to add things to my liking. The two people working there at the time were so friendly and seemed genuinely happy to help! Especially the younger, blonde girl (I should've gotten your name, sorry). Overall, it was a very pleasant experience in a very short time:)“
“This is my favorite location and I pass three just to visit this Starbucks. Everyone is always so welcoming and my shaken espresso is consistently perfect, even in the random times when I change it up. ? I enjoy receiving the same great service no matter how busy the store is. Terrence and his team are consistently quick, conversational and simply amazing.“
“Of all the Starbucks I have visited in the United States, this has without a doubt been the one where I have been served with a smile (Mrs. Patricia) very friendly and cheerful, very different from all the previous locations I have visited! I wish everyone would receive a morning with that joy that she gave me “
“It's a coffee spot so what really can I say. But if I had to complain about anything is that this location for some odd reason have more flying insects than normal so they should put those green stirs in the cup to protect the customers “
“I came in from a rather cold night on the way to church, and was blessed with a hot cup of coffee to warm up with, but an even warmer personality of generosity that pervades the folks who work here. May the excellence and kindness I have been so blessed to have been touched by reap for these wonderful folks a weight in blessing manifold exponential degrees greater than they so effortlessly express and demonstrate. May I become a regular here.“
“Today was red cup day. Even though it was a zoo Cayla was managing the crowd and process really well. Some were getting upset at her because mobile orders were taking a while. There is also a high school next door and there are many kids getting drinks for school. Plan ahead if going to this location, but shout out to Cayla and the rest of the morning crew for their hard work!“
“This is a fun place to hang out great drinks and food, good atmosphere lots of nice people here and very helpful! Lots of natural light and windows plenty of seating and good wifi. I love chilling out here with cold drinks and great snacks!“
“I always love coming to this location. The baristas are always friendly and attentive. They greet me by my name and always get my order right. There is always a very positive atmosphere in the store. Sara and her crew do an excellent and amazing job, as this location is very busy at times.“
“The workers are kind and fast, and make my drinks the way I like them! I always appreciate how hard they work and how nice they are when I come in.The workers on Monday and Friday are who I've seen most often since thats when I work in that part of town, and those on shift those days are kind, pleasant, efficient, and welcoming!My personal favorite drink on the menu is the Caramel Ribbon Crunch since I don't like the flavor of coffee and I love caramel! The caramel masks the coffee flavor pretty well“
“This Starbucks made my day great. I mistakingly placed an order for this store location when I was running late for work. I couldn’t drive to this location because it was in the opposite direction to my job. When I got to the Starbucks next to my workplace, they ignorantly told me I drove to the wrong place. I had to use my points to purchase another order, which I was trying to save up. After my shift I drove to this location, which is when I spoke to Mark. I told Mark of my situation, which he then happily and promptly remade my order. He informed that for future reference that the other location should be able to remake my order. I wish they offered me that when I went to pick up my order at the other location. Marks professionalism, kindness and understanding really made my day! The food and beverage presentation was also great, which is a reflection of this Starbuck’s high quality staff! Thanks to y’all for a good experience, and excellent customer service.“
“I came by for drinks and the gentleman taking our order saw my dog, and said my copilot. Asked if we wanted a pup cup. I laughed and said well we have 6 but sure. Whatever you can do. I wasn’t expecting all 6! We pulled up and the staff all came to greet us. We’re so happy to see all the dogs. They were incredibly sweet! The kind of customer service you always hope for but dont always get. These bright faces were so so kind. Gave us 6 pup cups and said how cute the dogs were. Told us to come more often. They made our day and the dogs were super excited! I wish everybody was that kind and excited! As a dog person, it really made my day! So thank you to the staff!“
“We had a networking group whose event space fell through. We opted to try the Starbucks on Bay Area Blvd with about 15 people. Staff was amazing and very accommodating. The event was successful thanks to the friendliness and professionalism of the staff.“
“Everytime I see Peet's I know I will be satisfied and this one did not disappoint. Great friendly staff. Ordered my standard Americano and it came out fast. Fixed it up and heaven. Small but comfortable seating area with great music. Great respite location“
“Just in case you're planning on coming to sit and study inside before work, I suggest you go elsewhere. There is a barista here - by the name of justin (i think) that you will still be able to hear with your headphones all the way up. I come here every morning before work, and as soon as they walk through the door, I grab my headphones. They are insufferable, loud, and obnoxious. I'm glad they enjoy their job, but customers are trying to focus, study, and enjoy a peaceful morning.“
“I just have to say thank you to the team who is working this morning, 3/27/25. I was able to order a tall decaf coffee in a grande cup with cream, for three dollars. This is what I’m talking about. It sounds wild but at other locations, this is asking too much. At the Starbucks at Highway 3 and 518 you can’t get decaf coffee and at the Starbucks on E96 they charge you a dollar extra for extra cream. At 8:30 the line wasn’t long, it moved quickly, and the girl at the window was friendly. Well done you guys, I appreciate you!“