“Out of all the Starbucks we’ve been to ( we travel statewide extensively) this is the best, most consistent Starbucks we’ve ever been to. Each time we are in the area, which is often… this is our pick!!!! Great staff, knowledgeable & consistent! Thank you !!!“
“Starbucks is known for their great customer service but Lucy stands amongst the rest with her exceptional helpfulness with awesome recommendations. She also radiates positivity as well as professionalism. She deserves a raise and/or promotion!“
“It's Starbucks. It's the same at every location.Vegetarian options: Basic stuff.Dietary restrictions: You know what you can and can't eat. All you have to do is explain your order.Parking: Basic number of spotsKid-friendliness: It's not McDonald's Playland, but if a kid enjoys coffee, tea, or smoothie, then they should be happy.Wheelchair accessibility: Seems easy to get in and out, but I'm not in a wheelchair so I don't have first hand experience.“
“I tried the new lavender latte and it was amazing! Taylor was so friendly and helpful giving her recommendation to make the drink just like I would like it! Starbucks should take note! It felt like I was in a small local coffee shop. I love this location!!!??☕️“
“Ever since I had covid, it really messed with my taste buds and I have not been enjoying coffee. At home, and I tried so many places. Just never tasted right. Even star bucks. Then I tried the white choc mocha. Omg finally! So I have been spending the money to enjoy my coffee again! And been stopping at this location. Staff Always nice! But one morning I was running late and had only one hour of sleep, so I needed my coffee! I had been reordering off my app so that morning when my app wasn’t working I couldn’t remember how I customized it perfect to my liking! And then the lady said “is this Tiffany?” I was like omg yes! She said “Sam knows your order.” So thanks to Sam for remembering my order…I had my perfect coffee, that I desperately needed! Thank you so much Sam!“
“The young man that helped my sister and I today Aug 20 at 4:45 pm.. i didnt get his name ( sorry )... needs a raise he was polite... and my our drinks and pastries were made to perfection.... I watched him have amazing customer service skills to each person who walked up .... ...Thank you for you amazing customer service will definitely be back to him ?“
“Thie Review it's for Starbucks in Krogers Store 137. Starbucks Location # 51993. I have been going to this store since they open and I love their service, They are so quick they always get my Drink Correctly and are well prepared. One of the things I like about them is the friendly environment they are always giving to the customer and to everyone!!! Kevin and Vanessa are awesome people, they are always willing to go the extra mile and offering a great friendly environment in their store. Love it the vibes!!!!“
“Great location, wonderful staff, and comfortable location/environment & is kept clean. The outside is very comfortable too as they have a proper cover. This should be THE standard :) esp with the heat. The umbrellas at other locations are never inviting in Texas. This location has become my favorite Starbucks“
“I come here very frequently on my lunch break and everything is always perfect. Everyone is very kind! I order online and come in to just grab my stuff and leave because normally I don’t like to talk to people, but these people make me feel very comfortable and welcome. I work with dogs so when i come in on my break i know i look busted and stink ? anywhere else i go people judge me when i come in like that but here nobody judges. There’s a young man who works here I think he started recently because I never seen him before today but he was so kind and helped me find the chocolate covered almonds because they weren’t at the front and he went out of his way to go get them for me. Love everyone here“
“Awesome service from Jaydon, unfortunately one of their machines was down so the drink I wanted couldn’t be made but he suggested a pink drink with cld fm and I have no regrets in going by his decision. Thank you for your amazing service Jaydon.“
“This us my favorite Starbucks ! Oyla always does a great job in drive-thru and she knows me by name and what i order . I appreciate her going out of her way and always really friendly. Thank you ☕️?Kid-friendliness: Maybe have like a coloring sheet for kids“
“This is my favorite Starbucks. The whole staff is kind --even after a couple of weeks of not showing up they still remember my name and my son (not sure if they put notes or they are extremely awesome) but I am floored. I get nitro brew here all the time and it's by far the best here. The baristas are amazing! 10 stars if I could!“
“I absolutely love this location! Laura and the staff have been so sweet and they always make my day going through the Starbucks line when I’m there right at 5:00 am! They are always asking how I’m doing and know me by name. Love their customer service ❤️“
“I love my fraps but I miss my plastic straw those paper straws maybe they could make spoons out of the same product so we could enjoy our frappuccinos the only thing good about those new paper straws I don't get a brain freeze I hope you using HEMP and not cutting down the poor trees then you might as well just use plastic????“
“Yes, of course, I recommend this Starbucks, the coffee is great, and it's by far the biggest one I've been in so far here in Texas. I'm sure there's more Starbucks to discover throughout the great city of Houston! But I love the design of this one. I wanted to take more pictures, but it was a few people working. So, I thought I'd better not. But I can tell you, for the people who work in coffee shops on the run, that there are these single leather comfy chairs lined against the wall with an accent table at each one, and above the chairs are three huge pictures; they are the cutest. Then you have about four single tables with two chairs, and as you can see in the picture, you have the big center table in the middle!“
“Excellent customer service and experience. Great staff while in the area I visited a few times and always went inside and was greeted with a smile and was always asked if any additional products/food cookies and I always ended up with a cake pop for my grandson. Thank you staff“
“This is one of the best starbucks in houston. They maintain a communal area. Gives nice area for the customers to gather or students study. It's great to see it's not being sacrificed like others. Scaling down to drive through and pick up orders only.“
“Debra and William were Awesome! They are Professional, Courteous and Personable, Reflecting the True Essence of what I feel Starbucks Represents! They're Both Model Associates, and on my most recent visit (08 Mar 2023), they were Diligent in Facilitating my Purchase of these Highly Coveted Tumblers, Utilizing my Starbucks Account Rewards, which Proved to be an exhaustive and daunting task. However, they, in their Endeavour and Commitment to both Excellence and satisfaction, one that they were able to Successfully Complete, Exceeding Expectation to My Extreme Delight! Thanks Again and Kudos!“
“The day before I got Starbucks and got the Pinkity Drinkity the kids call it now, but I had it customized with 2 pumps of raspberry and let me tell you, it was amazing! I go there about daily, sure it's a little slow sometimes but I LOVE Starbucks and for me, it's always worth the wait.“
“Walking into Starbucks on Capital felt like stepping into an oasis after a long day. But what truly made the experience exceptional was barista Roxy. From the moment I entered, she radiated warmth and genuine interest. Roxy listened patiently to my indecisiveness and, like a coffee wizard, conjured up the perfect drink: a matcha latte with coconut milk and a hint of blonde espresso. It was pure heaven - smooth, subtly sweet, and the perfect pick-me-up. She even helped me navigate the dizzying array of travel mugs and beans, recommending options that fit my taste and lifestyle, I purchased four travel mugs and two bags of coffee beans. Roxy's passion for coffee and customer service is infectious. She should be a beacon for anyone aspiring to Starbucks stardom! I left feeling not just caffeinated, but uplifted by Roxy's contagious enthusiasm. Thank you, Starbucks, for having such talented employees like Roxy!Parking: No issues with parking.“
“I often stop at the Starbucks on my way out of town or if I really really want to try a flavor as it's only five minutes from my house... I've been super happy with the service here always with a smile and my drink has never ever been wrong and I make a lot of customizations! It's an easy in and out as well. Glad to have this location on this side of Gosling for sure!“