“If I could gibe them 1000 stars I would. The energy in here is Amazing. The staff is beyond friendly. They are always engaging with the customers and other employees. The Store Manager April Lsedore is AWESOME! I let her and her staff know how I love it here when I come to change my work scenery as I work from home. The last Starbucks that is closer to my house, did not make me feel this way. So please KUDOS to this AMAZING TEAM here at 1400 Nasa Rd. 1, Houston, TX 77058. Special shout out to Maya, as she makes you feel right at home. She is SUPER FRIENDLY. The energy in here is intoxicating. You just want to take it all in. They make my work day so fun and easy!“
“My sister and I decided to go here to grab my birthday freebie drink and service was good. They wished me a happy birthday and genuinely meant it. I ordered the cinnamon caramel cold brew and it was pretty good. Overall nice little starbucks. Parking is tight so maybe go during off hours.“
“I would highly recommend visiting this location the staff was great. The greeted everyone with a smile and there wasn’t long lines. I don’t drink coffee but I like going there to work and have meetings. This location was bustling with meetings.“
“This coffee ☕ franchise restaurant has the best customer service. The happiest employees. And probably the best version of the Houston view of locals who call this place home ??. The African American or Black ? morning manager deserves a promotion. She is very exceptional at her job description. I would also recommend this particular Starbucks for training. As well as a awesome chill spot. The folks who sit here in conversation would be perfect for a conversation. Especially about football ?, politics, & local reviews.“
“One of my favorite places in the mornings, good service, very pleasant, all the workers feel that there is still respect and education when you go to this place in the mornings. You order a large coffee and when you look there is all its contents and with all the specifications you ordered ♥️“
“They didn't top my mocha frappe with chocolate, I had to ask.I went to redeem my birthday treat, but the cashier messed it up, and I didn't even get a Happy Birthday, like I have on other occasions. Anyway, the manager gave me a refund for my birthday reward.Parking: It's not a big parking lot, so sometimes there are no spaces left to park.“
“Now listen! Many of us enjoy Starbucks! But this right here was one of if not the best drinks we had from Starbucks! I was informed that The Coffee Master Robert prepared our blended beverages! To say he understood the assignment is an understatement! Do y'all see what he masterfully created? If this is not how your blended Caramel Ribbon Crunch Frappuccino with extra looks......then what are you drinking????“
“Stepping into the Starbucks at 2531 Amherst St in Houston is like finding an oasis of calm in the bustling heart of Rice Village. The welcoming baristas here, known for their kindness and friendly demeanor, add a personal touch to every visit. They create an atmosphere that is both lively and relaxing, making it a perfect spot for a morning coffee or an evening wind-down.The interior design strikes a balance between modern chic and cozy comfort. The presence of numerous charging plugs and fast Wi-Fi makes it a haven for students and professionals alike, looking for a productive workspace. While the comfortable couches and bar tables invite relaxation, it’s worth noting that the two-person tables might feel a bit mismatched in height to the chairs, which could be a minor inconvenience for those planning to work on their laptops for extended periods.One of the standout features of this Starbucks is its fantastic outdoor seating area, which becomes particularly enjoyable when Houston's weather is at its finest. The setting in Rice Village adds to the charm, surrounded by a variety of great stores. This makes the Starbucks not just a coffee stop, but a pleasant pause during a day of shopping or exploring the area.On a personal note, my visit on a Monday night prior to Christmas was nothing short of delightful. The Rice Village scenery, adorned with festive decorations and the crisp early winter weather, provided a perfect backdrop for a late-night coffee.This Starbucks location is more than just a coffee shop; it's a community hub that reflects the vibrant energy of Rice Village, a place where you can enjoy a superb cup of coffee, soak in the friendly atmosphere, and perhaps even bump into a familiar face. Whether you’re a local or just passing through, this Starbucks is a must-visit for a quintessential Houston coffee experience.Vegetarian options: I noticed that this Starbucks location offers a variety of vegetarian options. Like most Starbucks stores, their menu includes a range of vegetarian-friendly snacks and meals. These options cater well to those who prefer a plant-based diet or are looking for meat-free food choices.Dietary restrictions: This Starbucks seems to be quite accommodating to various dietary restrictions. Apart from vegetarian choices, they also offer dairy-free and gluten-free alternatives. For instance, they have almond milk, soy milk, and coconut milk options for those who are lactose intolerant or prefer plant-based milk.Parking: Regarding parking, this Starbucks, located in the heart of Rice Village, offers several parking options. There is street parking available, and I also noticed a parking garage nearby. However, due to the store’s popular location in a busy shopping area, finding a parking spot might require a bit of patience during peak hours.Kid-friendliness: The atmosphere at this Starbucks location is quite kid-friendly. It’s a welcoming environment for families. I didn’t specifically notice any children’s menu items, but the store’s relaxed vibe and the availability of various beverage and snack options make it a comfortable spot for parents with kids.Wheelchair accessibility: I was pleased to see that the store is wheelchair accessible. The entrance and interior space seemed designed to accommodate customers with mobility challenges, ensuring a comfortable experience for everyone.“
“There is a very special person who works here who goes by the first letter of her name, “Z”.I was on the ultimate walk of shame after a rough night where my wallet had been stolen and was in a desperate state in need of nutrients and hydration. Z could have rightfully kicked me out in my condition, but instead used her own money to help me when Apple Pay wouldn’t work. I’m convinced that her kindness saved me this particular morning and as a result I was able to find my way home. I will never forget her kindness and she’s inspired me to pay it forward and pass it along.We need more people like Z in the world. Thank you and God bless you, Z ???“
“Very clean establishment.I hope Starbucks in general considers Lactose-Free milk (which is the best alternative for lactose intolerance) as it doesn't change the “latte” flavor like the alternative “milks” doAnd also offered more variety of gluten-free pastries.“
“I was greeted with smiles, courtesy, and a warm welcome upon entering. The staff made my coffee, (a double cupped Caramel Macchiato) exactly as I asked for it and it was delicious. Everything was excellent.I certainly recommend this Starbucks.“
“My neighborhood Starbucks is a fantastic spot to start the morning. The friendly team always greets you with a smile and has the store looking clean and inviting. I visit most weekday mornings to fuel up before work, and it never disappoints. Thank ya’ll!“
“So grateful to the staff- specifically Aaron! Really great personality, upbeat, kind and helped me when another location did not have the drink I ordered on the app. So grateful for the sincerity, highly recommend this location over others! They all deserve bonuses!!!“
“Bless you baristas who fuel my days with your precious caffinated beverages. I honestly have not disliked a Starbucks location. You meet new people in each one. If someone makes a drink and you don't love it, they will remake it. Yes, you will have to wait for it, but the fact that they care so much to make sure you enjoy your $$ purchase makes this my favorite coffee spot.“
“Mesha is so awesome! She is so friendly and her customer service is top notch! I was looking for a cup and they didn’t have it in store so she called around for me. I’ve been to 13 stores looking for this cup and no one helped me like she did! My new to go store!“
“Fast, clean. This location has padded bench seating and chairs. Drive through! And plenty of covered patio seating. Service was good. Music was nice, from a bygone era, relaxing. The only thing I didn't care for was there is no stir sticks, napkins, sweetners or creamers out; you have to ask for and get everything at the serving counter from the staff.“
“I go to this Starbucks on a regular basis. They are consistently great! I go to a few other locations on the northside that really make me appreciate this one! I've been going here for several years and have gotten used to seeing a lot of the same staff working, which I think reflects well on this particular location! I'm sad that I'll be moving soon and won't be frequently coming here anymore, but wanted to be sure to leave a review!Parking: This location is more for people on foot. There is no drive through because it's in the tunnel of Penzoil Plaza. If you wanted to, you could pay to park in their garage, or could pay for street parking in designated areas. Street parking is only free when this location is closed.“
“correct recipes, wait time, friendliness, knowledge, availability & drive thru! I've ordered 4x from this location now without disappointment.Chocolate Cream cold brew- perfect. Nitro cold brew was actually available and great as well. Mocha Cookie Crumble Frappuccino was made correctly with right consistency (wasn't watery) I come here during my school lunch break and never worry about getting jammed up. I love this location!“
“Ash is phenomenal. A total breath of fresh air!!His customer service is impeccable and he’s genuine! Patient as well. I had no idea what I wanted and he was incredibly helpful on helping me figure out! Would HIGHLY recommend. That man needs a RAISE. He was BETTER than the manager!!“
“I’ve been to this location a couple of times and I have received nothing but great customer service. All the staff is super nice and fast too, even when there’s a line, they move fast so I’ve never waited long for my orders compared to other locations. This location is inside the Target but there’s plenty of room to sit down and enjoy your food/coffee.“
“This location looks like it's primarly used for moble pick up. It was slow when we went, and somone did take our order. Music was good, service was good, and the drink was tasty.Parking: There is a free garange and a paied garage close by.“
“This is one of my new favorites. Friendly employees for the most part. The have a busy and quick drive through. So if you're inside you might have to wait a couple of minutes to get your order. One of the nicest things is their covered outdoor seating area. It's on the east side so you're not exposed to afternoon Houston sun.Good parking, right on bus route.Never had a problem with any of my orders. Might just be lucky or their good staff.?“
“So I use my RV to go around the country and I love to eat out and explore new places.We stopped here during a nice little tornado warning and grabbed a coffee. The Pistachio Latte was very good. The atmosphere was clean and the service was good. Will definitely stop by another time if in the area.“
“I travel for work and am away from home a lot. It makes my day start right when I stop by this store. Everyone is so friendly and upbeat. And somehow they remember my name which is remarkable considering the traffic this place sees. I can always count on the fantastically friendly and professional staff for a smile. The drinks and food are good too, and quickly prepared.“
“I have been coming to this Starbucks since August of 2023. I always come here all the time the staff members are always so nice and make my drinks the best. I don’t go to any other Starbucks except from this one they never mess up my order. The environment here always calm. As well it always clean never dirty .“
“The crew here makes it do what it do. They are very polite and don't make you feel as if you're bothering them by placing a custom drink order.The atmosphere is extremely relaxed. It's a great place to sit and work alone or if you have a huge group.“
“i go to starbucks monday thru saturday most weeks. mind you NOT the one nearest my home (wallisville location@ beltway 8) thats maybe 2 miles away. i drive ALL the way to this location because the customer service is 100 times better & theyre not always out of everything including pumpkin spice sauce (which the wallisville location was out of before halloween). at this location im always greeted upon entering the & the employees actually take the time to speak to me when im at the counter.“
“Kellie is my favorite!! She’s fast, sweet and kind, remembers your name, knows the menu, gives AMAZING recommendations, and never backs down from a dietary restriction challenge or picky drinker. I came in NOT knowing coffee at all. I was getting mainly a drink for a friend and didn’t know a stitch about it because I didn’t drink it. I wanted something for myself but didn’t know what to get. I told her what type things the friend usually likes and she recommended a special tea, she then recommended a drink for me. Both were AMAZING and we left happy. We WILL be coming back, we have new favorite drinks thanks to Kellie, and that was an awesome experience with such a kind and professional person!!!“
“I had coffee with a dear friend this morning at this location and tears eventually flowed. After I had already received impecable service, the sweetest cashier gifted me a sweet treat because she noticed I was having a rough morning. These are the details people don’t forget. Great spot, great people.“
“Coffee enthusiasts, don't judge me. I had a series of years that I stopped going to Starbucks after drinking a vente mocha and getting dog sick. It was a weeks after that I realized that even though I grew up drinking coffee ( traveled a lot growing up and my parents were very lenient on vacation so we had coffee with 99% milk and sugar, lol) I no longer could stand caffeine without getting extremely nauseous and dizzy to the point I couldn't function. The worst part of this information thar no one should care about is I was stuck in the front row of a church conference and even though I could have left I thought it would look tacky and put too much attention on me. That being said, I came back to Starbucks one winter when my sister introduced me to the now retired salted caramel hot chocolate. That was a perfect drink. I fell in love with my first sip, seeing as I absolutely hate caramel and especially salted caramel. I now go often, and I come here often to the drive-through and in store. The employees are upbeat and very pleasant. They can get very busy but they handle it professionally. I get Venti or Grande hot chocolate with extra vanilla and a pump of caramel and it tastes incredible. It's a habit now. The nerd who gets hot chocolate at coffee shops. I enjoy this Starbucks. Thier banana bread is good and not too sweet. I like it cold and not warmed up. I'm sitting here in my car writing this as my first 2024 review.“
“I just need to send love to the people working at this location. Patience, kindness, grace is what they were serving here today. Professionalism is on point, even when others were impatient... I've never seen people work this week and communicate this week at a Starbucks. Thanks for making my day better with your resilience.“
“Had been awhile since I visited this location (we lived in that neighborhood from April until middle of June, 2021). The staff I had gotten to know were gone...I cannot attribute this to anything in particular, though I will say it's generally unusual for there to be complete store partner turnover in fewer than two years. Regardless, the partner who attended me was personable and professional, and got my order correct though a stranger to me (my order can be confusing to the uninitiated). The interior had been remodeled (nominally) with a slightly different layout and different furniture. This is not a drive though location, thus less money invested in updates/upgrades. The store traffic tends to be high, with associated noise levels. Don't come here expecting a "laid-back" experience.“
“This what happens when your new work location doesn't have a coffee machine. You make an after dinner run. Try something new...pumpkin spice, try something sweet...cookie crumbles, and try something old... medicine ball tea and popcorn to go.Always a student environment and that traditional great service. Ooh La La!!!“
“Of all the Starbucks I have visited in the United States, this has without a doubt been the one where I have been served with a smile (Mrs. Patricia) very friendly and cheerful, very different from all the previous locations I have visited! I wish everyone would receive a morning with that joy that she gave me “
“I used to not believe in the price point of Starbucks, upon its original introduction. However that didn't last long, especially after I traveled more and a daughter of mine introduced me to their Frappuccinos. So, yes I have been converted. It happens right? The facilities are always what I would consider to be very professional, laid back and hip at the same time, so was this one conveniently located in the mall.Never too loud, even with a great volume of patrons. So, what did I have drumroll please.......... It's the Paradise Drink which could be considered a fruity and soft drink at the same time combined with pineapple and coconut milk. It's vegan friendly as noted with the coconut milk. So why not give it a try. I do have one major complaint, it disappears from the cup through a straw into me way to fast. I would like to know if this can be resolved for longer enjoyment. Until the next one, Bye-Bye!“
“My daughter & I stopped at this location early this morning, I was instantly greeted with smiles. The customer service I received from the girls in the front (the power puff girls) was amazing ! Thank you precious & frennns 10/10 for the morning crew“
“This has got to be privately owned! I order a medium hot earl grey tea with 4 sugars on the side a glazed donut, a pop donut, a Swiss and ham croissant, a small herbal tea, and 2 waters. They add sugar to my tea, don’t give me my glazed donut, and don’t give me a receipt!! I don’t live in the area I have called several times, they don’t answer! Now I have to be inconvenienced to go back to get my money back!!!Just left, supervisor and store manager apologized and got me my donut and a fresh cup of hot tea!!! THANK YOU!!!!! ? It was worth the drive!! Back in love with Starbucks!! ❤️“
“I'm usually not much of Starbucks supporter. But this one is located inside the VA. Coffee is coffee to me However the level of respect that the staff show each individual is something to speak about. The mangers kindness and attentiveness is something that spreads to her workers. Thank you for showing such a high level of respect to our veterans.“
“It's amazing that this Starbucks stand inside Kroger Store remains open during CoVid19 pandemic. The only change was very limited seating and completely social distancing. Staff is always friendly and knowledgeable. Few months ago, Kroger sent me some coupons for Starbucks brand new coffee flavors. But they weren't offered at Kroger and any retailers near me. So I decided not to search any more and I want something different and yummy to drink on a hot summer day. I ordered the first item on the menu - Iced Caramel Cold Macchiato containing egg ($4.95). Under the direction of Monica, I learned how to drink this delicious coffee beverage. No straw, she said. I should drink it through the creamy milk foam topping. It sure was a surprise with all the flavors of smooth coffee shots through the smooth fluffy cream with caramel drizzle. It has just the right amount of ice. Incredible feeling. The store also sells Been There mugs and tumbler of Houston. If I had out-of-town visitors, this will be my first stop to get them some coffee and souvenirs.“
“I really do not understand this comment below me. I have been going to this Starbucks for over a year now. All the workers here know me by name and I love the service. Have my three drink orders out in less than five minutes!! I personally just feel that people need to vent out, but not like this. Giving out companies bad reviews and false information on their employees. Truly unbelievably sad. Hope things get better for Ms. Bass, and her lengthy one star reviews everywhere she steps foot in.“
“I’ve been a regular here for quite a bit and the food is made well: They tend to make it properly and pay attention to adjustments. When they don’t, they are very kind and efficient to correct any mistakes. Although the place is rather busy, they are the quickest Starbucks I’ve been to.The service is excellent and they are always very kind and I have seen them provide assistance with language barriers (Spanish) multiple times.The atmosphere is lovely, as well and the people are very kind. Due to the fact that it is busy extremely often and most people I see come to work, do not be afraid to ask for a table. Chances are, you will not be turned down!However, there is only one downside and that is the bathrooms: at this point, I refuse to go into them. ? They are rarely cleaned, tend to lack soap and other amenities and it’s overall not the most hygienic experience.“
“This is the best Starbucks in the area! The store is always clean, the staff works quickly, and they're always so friendly! Jazmyn took my order today, and she was such a sweetheart- she really made my day after I've had such a long week. I cannot recommend this location “
“First of all I did not get the name of the young man that helped me out very politely but helped me resolve my issue.. my daughters had gone to the Starbucks on Gulfgate and Woodridge which their service isn’t so good but I came here to the Starbucks inside target around 1pm and I explained to the young man with a beard that my drink at the other store was very bad and how rude they were he said don’t worry about I got you he made my drink all over again and it was wonderful thank you nice guy with a beard so sorry didn’t get your name sincerely a Starbucks addict….“
“Every morning I'm greeted by name. I know it's a small detail but it really brightens my day! The music and seating is very nice also. Coffee is coffee, the friendly staff is why I incorporated this location into my morning routine!“
“I like to go to various Starbucks in different parts of the city (you can read my reviews on them) and this is the latest one. This particular Starbucks is located in the lobby area of the Hilton Americas hotel. It can get pretty busy, especially during checkout times, but the line moves quickly. I'm a basic coffee drinker & my coffee was made to order & fresh! There is plenty of seating, both indoor & out and a decent view, but unfortunately not of the skyline.In closing, I like the ambiance & it does slow down in the afternoons, so there is quiet time.Be forewarned that since this is downtown H-Town there are a number of homeless people who are in the vicinity & some will attempt to come in. However, the few times I've witnessed this, security has been swift in dealing with it.“
“Located inside of the Randall's market. It is located on the second floor. It is a Starbucks. The product and service are consistent worldwide. Plus is they have balcony outdoor seating. Minus is it is housed on the second floor. It is accessible via lift.“
“I can say I like Starbucks very much; it's pretty big inside to be connected to a very large Barnes & Noble. I was also happy to see hot chocolate on the menu because I'm with my 10-year-old niece. My nephew got the Caramel Brulee, and I, of course, got the Peppermint Mocha. But I like that Caramel Bruell, and I will be getting that in a few hours after my Peppermint Mocha! I got the Chunk Chocolate Chip Cookie; the kids initially didn't want one. But one bite of mine and we had to get two more, and I pleaded for a piece of theirs two!“
“This Starbucks made my day great. I mistakingly placed an order for this store location when I was running late for work. I couldn’t drive to this location because it was in the opposite direction to my job. When I got to the Starbucks next to my workplace, they ignorantly told me I drove to the wrong place. I had to use my points to purchase another order, which I was trying to save up. After my shift I drove to this location, which is when I spoke to Mark. I told Mark of my situation, which he then happily and promptly remade my order. He informed that for future reference that the other location should be able to remake my order. I wish they offered me that when I went to pick up my order at the other location. Marks professionalism, kindness and understanding really made my day! The food and beverage presentation was also great, which is a reflection of this Starbuck’s high quality staff! Thanks to y’all for a good experience, and excellent customer service.“
“Once I get to work, I got to grab a hot cup of coffee and it has to be at the Starbucks in the Westin! I am a coffee snob and if the coffee is not up to bar, I do not visit the facility anymore but these ladies, (Elois, Ashley and Evelyn) know me by name. this is MY lady baristas are amazing! They remember my drink and makes it perfectly and always with a smile. I love this location, thanks ladies!“