“Your neighborhood coffee shop.
I almost walked extra to go to a non-chain for coffee this morning. Jasmine, the new store manager, confirmed that I made the right choice to go to this Starbucks! She was chatty and engaging, brought my dine-in food and coffee to my table on real china, and even remembered to say goodbye to me by name an hour later. She said this was her favorite store and told me a personal and memorable anecdote.
One of the main reasons I would choose local over SBUX is for a truly personal, small-brand experience. Jasmine provided that. I rarely give my name because personalized service is tokenistic and transactional here. But Jasmine changed my buyer behavior by using my name to create a relationship. And now, I'll look forward to stopping at this particular Starbucks.
Great job, Jasmine! Your store was clean, your employees happily engaged in their work, and your service so memorable that you made me a fan.“
“This Starbucks location is easily one of the best I’ve visited. The team here consistently goes above and beyond—they’re always helpful, welcoming, and greet customers with genuine smiles that make a big difference in starting your day off right. The store is always clean, well-organized, and has a really pleasant smell that makes it a comfortable place. It just feels more inviting compared to many other locations. I’ve been to a few Starbucks in the Cypress area, and this one truly stands out above the rest. The combination of friendly service, cleanliness, and overall positive vibe makes it my go-to spot. Highly recommend stopping by if you’re nearby!“
“I am a regular here and have been since they opened a few years ago. I love that it’s in our neighborhood. I love that there is somewhere I can go and have a drink and get out of the house. I am someone with a severe chronic illness who is often bed bound so it feels good to walk in and get greeted by the very kind and polite employees that always remember my name on the days I can get up. This is often the only place I am able to go all week. It has a real neighborhood feel and I like the renovations they did recently. This location is awesome. As a whole, I wish Starbucks would get more sugar-free flavor for diabetics or those needing low carb/low sugar drinks, but that isn’t a local decision. This location always alters my drinks for me.“
“I came in today ordered 3 drinks and snacks for pickup. The employees were incredibly sweet and attentive and immediately greeted me without hesitation to assist me. Not to mention the drinks were made exactly how I wanted and to PERFECTION. I wish I could’ve shown how pretty the drinks looked as we already finished it lol.“
“No need of review for Starbucks because it self name of quality. Specifically I give a big remarkable appreciation to Associate Jervana. Her service is awesome, efficient, fast and friendly. Store is clean and hygienic. Overall very good handling the store. *****“
“Best Starbucks I’ve been to in a long time! The coffee expert working Jenny was so friendly and answered all my annoying questions and Did it with a a smile! Will definitely be back to this location just based on the great customer service! 😊“
“Thank you Hammoudi, management and team for always provided above and beyond customer service with smiling face. My family and I truly appreciate how this branch #10297 always maintain a clean and friendly environment. Keep it up and see you soon Hammoudi.
Happy New Year 😊“
“The Asian girl who helped me was so nice and friendly. I forgot to ask for her name :) but I really appreciated her kindness. This was my first time drinking Starbucks, I had never been here before. I was confused when looked at the menu. But thanks to her, I’ll definitely be coming back regularly.“
“This location is beyond amazing! The staff and management are extremely professional & polite. I’ve been coming to this location for over 7 years and I’m never disappointed (except for when the mobile app is down lol). Keep up the superb work/service!“
“So this SBUX is located inside the Marketplace Kroger. Like any other highly customer focused SBUX location. Mega store. Clean. Noticed Kroger sanitized all sitting area part of which is closed. Liked to environment. My visit was @ early AM so very few people. Even better. :-)“
“I have only ever done the drive-thru here, but ever since this Starbucks opened it has been my favorite. The coffee and food items are what you'd expect to get at any Starbucks, which is why I don't usually review big chains. However what really makes this particular Starbucks great are the baristas. They just all have this way of being so personable and warm each and every time I go.“