“Location was prime. Temperature was the right degrees. I didn’t have any issues,& no issues had me. The drinks were , how should I say , wet. The rest rooms were - clean. The customer service was on point. The counter tops weren’t sloppy. You could smell the coffee beans when you hit the door-FRESH!“
“Always a pleasant drive thru visit food is always on point and drinks usually always on point but there's always a smiling 😊 face respectful environment good spirited people. Thank you sorry for not leaving a tip but always pay with card don't always have cash on hand .. Blessings too all ..“
“Tori, Liz, & Red were great! Not sure who made our drinks out of the 3 but they made them the way we ordered them! My daughter Jessica & I went to get us a little treat & were pleasant surprised by their great customer service & the quality of our drinks! I use to be an avid Starbucks customer but the quality of drinks had declined so much so that I stopped going! I stopped going for about 3 yrs but today these 3 people rendered great customer service which is also rare now a days! Thanks guys! Keep up the great work! 😊🫶💯“
“I AM NOT A STARBUCKS FANBOY… HOWEVER!… We ordered a drink for a family member in Killeen (we live across the country) who wasn’t feeling well. DoorDash & Uber Eats didn’t have the item on the menu. We called and got Mari (hope I spelt that right) who picked up right away, she was PHENOMENAL!!!! She helped us get the drink ordered from the app for the same price and custom made at the store so it was made to perfection despite it being complicated and not on the menu, all with patients, positivity, and cheer! Customer service like this is nearly impossible to find these days! This store will be our recommendation and absolute go to every time we visit! 1000% recommend her for recognition, promotion, and pay raise!!! Thank you Mari!!!!!!!“
“I normally don’t leave reviews but I had to for this one.
I want to shoutout a barista named Rey, or at least that is what their apron said.
Rey took the time to read my mobile order ticket & craft my drink precisely how I wanted. I know it was confusing to read given that I ordered a Hazelnut shaken espresso but w/ no hazelnut (I chose to sub macadamia).
For context - I ordered my drink at a different Starb but as I drove away it was wayyy too sweet & tasted like hazelnut. I didn’t want to go back or have to deal w/talking to someone so I just reordered at this one instead.
TLDR - 10/10, fast & friendly service.“