Starbucks in Killeen

“I normally don’t leave reviews but I had to for this one.
I want to shoutout a barista named Rey, or at least that is what their apron said.

Rey took the time to read my mobile order ticket & craft my drink precisely how I wanted. I know it was confusing to read given that I ordered a Hazelnut shaken espresso but w/ no hazelnut (I chose to sub macadamia).

For context - I ordered my drink at a different Starb but as I drove away it was wayyy too sweet & tasted like hazelnut. I didn’t want to go back or have to deal w/talking to someone so I just reordered at this one instead.

TLDR - 10/10, fast & friendly service.“

“Location was prime. Temperature was the right degrees. I didn’t have any issues,& no issues had me. The drinks were , how should I say , wet. The rest rooms were - clean. The customer service was on point. The counter tops weren’t sloppy. You could smell the coffee beans when you hit the door-FRESH!“

“I avoid other Starbucks in Killeen and come to this one due to their efficiency and customer service. This location has the friendliest Baristas out of every Starbucks I’ve been to. They are polite and friendly but not so overly so that the talking takes up extra time. The baristas almost always get my order right-the rare occasion where they didn’t they have been prompt and apologetic to fix the issue. I can tell that the employees either have great management or work well as a team or both. The baristas always greet customers when they walk in regardless of the busyness and are always so positive!“

“Helena.... always on point.... knows me if I walk in... or if I'm at the window just picking up an order from the app.... yes, she knows me even when I haven't spoken my name. Clone this person! She's amazing. BTW, I've always had a good experience at this location. Everyone is friendly!“

“Vicky was amazing! She noticed that I worked at Bush’s & asked me a few questions on my job & how it’s like over there, then she saw I was a Bears fan by looking at my Lanyard & asked if I’m from Chicago, &. I’m like “No, but I like all Chicago professional sports teams starting from when I would watch Bulls games with my dad”, & she noted that she’s from Chicago & a fan of all Chicago teams including the Bears (Go Bears! 2025 Super Bowl Champs!) I ordered a White Chocolate Mocha, & she was able to good great & quick customer service, & even put “Go Bears” on the top of my cup (Definitely keeping that cup forever!). I then thanked her, & she said “Your welcome! Good luck on your double at Bush’s). Vicky was amazing, & she made my starbucks experience feel great, & I don’t even go to starbucks alot, let alone drink coffee, & it changed yesterday once I met the Store Manager Vicky. I’m definitely coming here way more often, & going to come here days I need to work, or days I need to study, so expect me to come every 4-5 days a week! Just came back here again today, & though Vicky wasn’t there, the lady who took my order at the counter was amazing & gave quick & kind customer service! This place is full of nice, kindhearted employees, & this Starbucks restaurant deserves to have me as a loyal customer, & they can have all of my money!“