Customers` Favorites
Customers` Favorites
“My sister's car had an issue after she left out chick-fa-a. There was a few employee's that helped us out. I just want to say thank you guy's. Chick-fa-A hands down. The best service and the coolest and nicest employee's I've dealt with in a long time.“
Customers` Favorites
“Had a special request wanted my whole wings dipped in honey bbq sauce and even though they do not do that the ladies granted my unusual request anyway! Great customer service Hannah and Rosalind thank you so much! Hope you all will break the files for me next time too 😂“
Customers` Favorites
“I went in and I was greeted on the spot. It was my first time here and it felt very welcoming. And since it was my first time here I didn’t really know the menu that well but every question I had was answered perfectly. I ended up getting the boneless galbi and cheese sticks. The cheese sticks were nice and golden, and they tasted amazing. The galbi had a sweet, Smokey, and savory flavor. One of the best chicken I’ve ever had honestly. And it’s made to order so it doesn’t have that “old” taste to it. Prices may be high to some but if you have that money to spend, I’d 100% recommend it here.“
Customers` Favorites
“This location is exceptional!!! Great customer service from cashiers, shout out to Jade and Ricardo, they’re always so helpful and friendly. Food was great today, (as usual) came out delicious and fast. This Mansfield location is very clean too, definitely recommend it!!!!“
Customers` Favorites
“Great restaurant highly recommend“
Customers` Favorites
“Chicken was hot and good. I got the special, they cook everything fresh. Anything fried you want they got! Fish, chicken fried steak, okra. But be careful they got lots of boxes of soda sitting at windows. You order at one window and pick up at another.“
Customers` Favorites
“GREAT FISH AND CHICKEN SEASOONED WELL AND HOT..WAS SEASONED GREAT A“
Customers` Favorites
“Delicious 😋 it's a great place to eat“
Customers` Favorites
“Great Friendly Service as soon as we walked in door throughout our visit! ❤️“
Customers` Favorites
“Randomly found this place while looking for spot for lunch. I got the 3 pc mixed basket with fries comes with a pepper and pickle slicess. Chicken was fresh, juicy and crispy. Everything well seasoned. I'll be trying the fish next time. And not bad for the price compared to similar places nearby. Flavor is definitely better than the other chicken spots nearby.“
Customers` Favorites
“People don’t realize how difficult it can be to do simple things when you drive cross country in an 18 wheeler. Tonight I was delivering to a place behind the plaza and was excited to see the restaurant as I drove past it. Once docked I walked from behind the plaza and across the lot only to find that only the drive thru was open. I was so disappointed because I’ve been turned away by many places for safety reasons of standing in a car lane.
Anyways I started to just turn and leave but decided to tell the young lady taking the drive thru orders that I can’t fit my truck through the drive thru and am so hungry. She told me not to leave she would take my order and have someone bring it out to me. I was over the moon happy. 10 hours of driving and this was my only real meal since breakfast. I wish I had gotten her name but I can tell you she was the only female outside. My order #2692007 9/13/25 @8:57pm register 52 if you can find her please thank her again for me. The food was wonderful as always. Thank you to everyone. Bless you all.“
Customers` Favorites
“This establishment is very traditional, but what truly makes it stand out is the excellent service. It’s a great place to stop by and have a pleasant time. The menu doesn’t change much, but that’s part of its charm—you always know what to expect. If you’re craving good, flavorful chicken, this is definitely the place to go. The consistency, friendliness, and familiar atmosphere make every visit worthwhile.“
Customers` Favorites
“Went to this Chick Fil A this afternoon and had the best service by a worker there named Josué! He was so attentive and genuinely so happy to see us. It was only a drive thru quick interaction but he greeted us very well and made the experience so welcoming. He even packed our bags and brought it to us and of course he did not forget to tell us my pleasure :) !! Would definitely go again knowing that the workers are this nice!“
Customers` Favorites
“don’t usually take the time to write reviews, but my recent visit to Chick-fil-A was so exceptional that I felt compelled to share—specifically because of the incredible service I received from an employee named Philip. In a world where fast food service is often rushed or impersonal, Philip stands out as a truly rare kind of employee: one who takes pride in his work, genuinely cares about the customer experience, and goes the extra mile with a smile that makes you feel like more than just another order number.
From the moment I walked into the restaurant, I noticed how attentively Philip was interacting with every guest he encountered. He had a calm, composed demeanor, but you could also see how much positive energy he brought to the space. He greeted everyone warmly—using eye contact, a friendly tone, and addressing guests with “sir” and “ma’am” in a way that felt natural and respectful, not robotic or forced. It’s little things like that which make a huge difference.
When it was my turn to order, Philip welcomed me with genuine enthusiasm. He didn’t just rattle off the menu or try to rush me through—I could tell he was actually listening, making suggestions where appropriate, and ensuring I had everything I needed. I asked a few questions about some of the seasonal items, and he was incredibly knowledgeable, taking the time to describe the differences and even shared what some of the more popular choices were that day. He had clearly taken the time to learn not just the products but how to guide guests to the best experience possible.
Once I placed my order, I noticed that Philip didn’t just hand off the next task to someone else—he actually followed through. He made sure my order was accurate, double-checked the packaging, and even brought it to my table personally. That’s the kind of proactive service you might expect at a fine dining establishment—not a quick service restaurant. I was blown away.
But it didn’t stop there. A few minutes later, he came back around to check on me—not in an intrusive way, but just enough to make sure everything was to my satisfaction. He even offered to refill my drink and asked if I needed any sauces or condiments. He did all of this with the same calm, courteous, and upbeat attitude that made the whole experience feel genuinely personal.
It’s rare to find someone in the service industry who combines professionalism, kindness, and efficiency the way Philip does. He wasn’t just doing his job—he was owning it. You could see how much pride he took in representing Chick-fil-A’s values of hospitality, respect, and service excellence. Honestly, if I were in a position to hire for customer service training or team leadership, I would try to recruit Philip on the spot. He’s exactly the kind of person who makes a brand stronger by living out its mission in everyday interactions.
This kind of outstanding service is something I’ll remember, and it’s a big part of why I’ll continue to return to this Chick-fil-A location. Philip made a routine lunch stop into something memorable. He reminded me that great service can brighten someone’s day, and that one person can truly make a difference.
If anyone at Chick-fil-A corporate is reading this: Philip deserves recognition. Whether it’s through a team award, a leadership opportunity, or simply knowing that customers notice and appreciate his hard work—he’s earned it. Keep up the amazing work, Philip, and thank you for setting such a high standard of excellence. The world needs more people like you“
Customers` Favorites
“I took two of my granddaughters to this location to eat. One of the female workers assisted my oldest granddaughter with getting straws and a cup for ice cream. The nice brought it to them at our table.
Kid-friendliness: Kids are able to be kids and enjoy themselves.“
Customers` Favorites
“I love Canes but the last two times I’ve gone, I’ve ordered via the mobile app and had to wait over 10 min when I got to the restaurant for my food.“
Customers` Favorites
“Stopped by Chick-fil-A for lunch today and was impressed as always. The line was long, but they moved it fast — those drive-thru folks are pros. The chicken sandwich was crispy, fresh, and perfectly seasoned, and I love how the staff always greet you like they actually mean it. The lemonade tasted extra fresh too. Fun fact: they hand-stretch their dough for biscuits daily. I’d give my visit a 10/10 for kindness and flavor.“
Customers` Favorites
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“Food was good had chicken salad on lettuce. Only complaint is they should cut the lettuce in much smaller bites. They used whole leaves thru out the whole greens and the plastic utensils are not sufficient to cut up the lettuce. adaquately.“