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“This Jimmy John’s deserves far more than five stars.
Yes, the sandwiches are consistently delicious, the restaurant is always clean, and the staff is friendly and welcoming—but what makes this location truly special is the way they support our San Antonio community.
Rob Thomas went above and beyond to support more than 100 Boy Scouts who were working in the pouring rain on a major service project benefiting our veterans at VFW Post 8541. That kind of generosity and community spirit says so much about the people behind a business.
It is easy to leave a review when the food is good—and it absolutely is—but I think it is even more important to recognize businesses that choose to give back.
If you are reading this and deciding where to spend your money, please remember how important it is to support the businesses that support our community. Rob Thomas and this Jimmy John’s location do exactly that.
Thank you for the delicious sandwiches. Thank you for providing fresh, healthier choices. Thank you for supporting our Scouts and our veterans. And most of all, thank you for going the extra mile for San Antonio.
We will absolutely continue supporting this Jimmy John’s because they have shown that they support all of us. 🇺🇸❤“
Sandwich Shop • $
“WARNING--If you’re visiting the Jimmy John's at 1700 N. Main Ave, DO NOT park across the street. Bexar Towing trolls the area and will immediately tow your car.
I was parked for less than 5 minutes and my car was taken literally from under my nose. I rushed out to move it but the tow driver ignored me and drove off!“
Sandwich Shop • $
“5 years now. I work within delivery distance and these guys never disappoint. The regular driver in the ranger is fantastic. Everyone at the shop is great, friendly when I do go pick up and have handled issues when forgot sides very quickly.
Love this location!!! Ask the crew is great, five years, they got my loyalty!
Got their new THC box. It was perfect for lunch. Garg, pickle spear, pasta salad (I'm hooked since it came out), cookie. Under $20 with tip. No drink.
Eating my oatmeal cookie right now as I do their review.... Well after my dinner. Crunchy, normally they're soft but IDC, they are still delicious!“
“They made my sandwich wrong, looked confused the entire time. What happened to freaky fresh and fast?? It took 10 minutes to make a country club. Why??They corrected the sandwhich, never making eye contact or apologizing. They didnt REMAKE the sandwich fresh, just took off lettuce and tomato and wrapped it back up. Had I been allergic to the tomatoes or lettuce, it was still touching the meat. Good thing I am not however the acid in the tomatoes hurt me. Staff was lazy and didnt greet us when we went in and it wasnt even busy. The atmosphere was weird and uncomfortable so we took it to go. I hadn't been to Jimmy John's for a long time. I dnt like that the owner chases and kills big game like rhinos and Lions for fun so I went on a very long break from them. Only went cuz my friend wanted to try. I still dnt support the owner and every sandwich we buy gives him money to go to these safari hunts and kill more. Now she is on strike too. Im gonna keep telling people what a nasty man that owner is. No sandwich is that good, especially when u cant even get that right. Save ur money!! Its not even freaky fast, fresh or fun anymore. They looked like they all hated being there, but a paycheck is a paycheck!“
Sandwich Shop • $
“I had a last minute Corporate Meeting and needed a Catering Order for 25 people. Ramon was soooo understanding and said they could pull it off. Mind you they had an 1.5 hr. Notice!!! I appreciate their hard work in getting this order out. They easily could have said no.“
Sandwich Shop • $
“Several kind of sandwiches to choose from you won't be disappointed. Mine being the ultimate Italian loaded with meat and veggies of your choice, add a drink and a bag of chips and you got an awesome dinner or lunch?
And don't forget the brownie or the cookies a must have!“
Sandwich Shop • $
“Had a great experience at Jimmy John’s. The service was fast, friendly, and the food was fresh and really great quality. Huge shoutout to manager Trey for going above and beyond to make sure everything was perfect. You can tell he genuinely cares about customers and runs a great team. Definitely one of the best experiences I’ve had there.“
Sandwich Shop • $
“They were drive thru only at about 8:45 pm, the lady on the speaker taking our order was so patient with me because I’d had a hard day and was being a tiny bit indecisive. My partner and I got two giant versions of our sandwiches. (Every other JJs I’ve been to they’ll send it out as the whole sandwich) but this location cut them in half which was super helpful and individually wrapped each half, and threw in extra condiments without us even asking. The man who brought us our food was extremely nice. All in all was a great experience. Thanks y’all 🫶🏻“
Sandwich Shop • $
“I'll deal with the Alamo Ranch traffic to grab a sandwich from JJ's. Even though there isn't a drive thru at this location, they're always so quick! By the time I fill my drink cup, the rest of my order is just about ready.“
Sandwich Shop • $
“I want to take a minute and tell you about this amazing place. I know it’s perfect in Jimmy Johns but it’s also amazing place because they support our community. They support the Boy Scouts and they support our veterans.
Not once but twice but three times Rob Thomas and his staff came out and supported Troop 23 and the VFW. I cannot tell you how delicious everything is but you must support those that support our community. God bless you Jimmy Johns and God bless you Austin Highway location thank you Carroll and thank you Rob.“
“Ramy provided the best customer service. Went above and beyond to help with our Company lunch. We did a last minute order, but exceeded expectations. Makes for a great salesman as well, helped me with all options. Thanks Ramy to you and your team. Look forward to ordering with you again.“
“We have visited Jimmy John’s at 13446 San Pedro Ave, San Antonio, TX 78216 multiple times. Unfortunately, each visit has been marred by the consistently rude behavior of an employee named Rashad. He often appears bothered while taking our orders, and when we request customizations for our sandwiches, he responds in a way that feels dismissive and difficult to hear. This has made our experience unpleasant, and as a result, we are now considering visiting a different Jimmy John’s location.“
Sandwich Shop • $
“Customer service was good I didn’t see a lot of staff working. I ordered a #9 unwhich and it was good. I don’t understand how the points system works for the loyalty program in go there once a week and never get any free items. Overall 4⭐️“
“We ended getting a tuna and a spicy Italian and the Italian ended up not having any meat in it just vegetables and mayo. My husband and I found this hilarious because mistakes happen, we called and the fixed it right away even added a free side. Thank you! :)“
“Jimmy John’s was a good choice for a quick lunch. I ordered a sandwich and it came out fast, but still tasted fresh and put together well. The bread was soft, the ingredients tasted good, and the staff kept things moving without making the visit feel rushed. It is a simple spot, but it works when you want something easy, filling, and reliable.“
Sandwich Shop • $
“Our sandwich and lettuce wrap were very good. Unfortunately our visit was marred by very loud and obnoxious "music". To top it off, the employees were also gossiping at high volume to be heard over the music. I'd love it if JJs was a place where you could eat and chat with your partner.“
“First time at this location and never leave review but Jenny made my sandwich so fast she defied laws of physics . I don’t know what kind of training Jimmy John’s provides, but Jenny is clearly operating on a different level. 10/10, would trust her with my sandwich, my taxes, and possibly my life. I’ll be returning to this location knowing there’s an employee like her!“