“Steven the Conversationalist, amid the midst of the dawn was eloquently spoken and a joy to communicate with, hence the name. Phenomenal at his craft, with immense knowledge on starbucks pastry selection and history. The cheese danish was the perfect temperature, and many say I am not an easy critique.“
“My local Starbucks at 5515 Langston Blvd. in Arlington VA is top-notch. Every barista treats you with such kindness and friendliness, always going out of their way. I’ve even had baristas hand-deliver my order when I’m sitting at the table. I go almost every day for a treat and I just love the atmosphere. One of the best Starbucks and best baristas you’ll find!“
“I seriously love the staff here. I’ve been in the area for several years and the people who serve you are always so wonderful. Super duper friendly too!
Whenever I come around with my sister in the afternoon to pick up hot coco, there’s a lady who immediately drops off a straw ready for her.“
“I want to take a moment to recognize Nassin at Starbucks for being an outstanding employee. Every time I visit, he goes out of his way to make the experience warm and welcoming. He’s incredibly friendly, attentive, and empathetic — truly someone who cares about customers. Whether I’m starting my day or just need a moment to relax with a cup of coffee, being greeted by someone like Nassin always lifts my spirits. He absolutely deserves a raise, and more people should take after the way he treats others. Thank you, Nassin, for making each visit something to look forward to.“
“I am here almost every morning before work. The week day morning staff are so wonderful, and manage rush hour with ease. Most team members go out of their way to greet me by name and ask about my family. I never have problems ordering, whether it be with the app or in person.“
“I love the (fairly) new drive-thru Starbucks on Lee Highway. I always order via the app and pick up in the drive-thru. The employees are fabulous - friendly, attentive and helpful. I have rarely had any mistakes on my order, but the few times I have the employee quickly and cheerfully apologized and corrected the order.The most impressive thing about this very busy location is how the inconveniently laid out parking lot is striped in lanes - one for drive-thru customers and one that passes alongside it so customers who need to park can still easily enter and exit one of the two parking areas. It all runs very smoothly provided the cars in line don't block the parking areas, which most people are conscientious about avoiding.“
“This Starbucks was super busy when I walked in, and I was a little hesitant to order at first. But then I met Jeff — hands down the best barista I’ve ever seen! His customer service was top-notch. He totally changed my experience for the better. You have to come and see Jeff!!!“
“Quick service, friendly staff, and a great environment with plenty of seating. This Arlington Ridge location is a gem. The baristas are efficient and cheerful, and I love that I can always find a place to sit down and relax. I’ve never had any issues with my orders here.
Easy parking right outside the store. A reliable and pleasant experience every time.“
“Kudos to the two ladies working today during the online ordering outage. They rocked and facilitated things exceptionally. You should allow workers at this location to receive tips, I will never understand the line of reasoning for this not to be a thing.“
“Andrew provided top-notch customer service; he was very attentive and one of the best. The baristas were great! Andrew welcomed and greeted each customer, working hard to ensure accuracy. This coffee shop experience was one of the best, offering a lovely blend of friendliness, quality, and class, along with great, delicious coffee, freshly brewed!“
“My first time at this Starbucks location. My first impression when I walked in was the Baristas are focused on their work. I noticed right away the teamwork consistently in play behind the counter.
The Barista who took my order was soft-spoken and attentive. Before I was done paying for my coffee another Barista had completed my order. Very nice when in a hurry. I stayed in the shop for 30 minutes and noticed the level of professionalism and team-focus each Barista demonstrated.
Unfortunately, this location is 1 hour from my home area, otherwise, I would make this one of my preferred stops when going to Starbucks. Highly recommend this location.
This morning staff of Baristas were: Ebony, Melena, Anthony, Rich, and Sage.
Big Shoutout to this group of professionals making it happen for Starbucks !!!!“
“The drinks are always excellent and I love all the fun flavors coming out like the apple crisp and the pecan. The staff here is very nice and friendly. It was so cute how they put an apple sticker on my drink lid - I've never seen that at other Starbucks and while not necessary, it made me smile.“
“Had coffee here everyday during the stay at the hotel, they make great coffees, and people work there are extremely nice! The reason I say that because today after I checked out the hotel, I sat at the corner reading on my iPad for hours while waiting for my husband to go get our rental car. I did not know this Starbucks closes at 1pm on Saturdays, and people worked there were so nice they never came to bother me even I was the one there to bring inconvenience to them to close their shop on time. Thanks again, you are all so very sweet and nice!👏🏻👏🏻“
“Wonderful Starbucks in a beautiful and convenient area. All employees were polite and complete orders quickly. They are very helpful with recommendations as well. Only reason for my 4 stars and not 5 is some of the employees do smell quite bad. One named Serafina handed me my drink and she smelled like she had been sprayed by a skunk and tossed in cow manure. The rest of the starbucks is very clean and other than that minor woe, amazing Starbucks to grab a coffee on the go or relax and complete work.“
“Shout out to Ebony! This morning, I witnessed her maintaining her cool with a super awful customer (which is very hard to do oftentimes in customer service jobs - I speak from years of experience). This customer asked for a box of coffee; Ebony said it would take about 10 minutes to brew that particular type. The man told her he had to get to work and told her to "do her best." Ebony (very kindly) suggested he go to the Starbucks across the street to see if they had some already made. This man was extremely rude to her and demanded a refund. Despite all of this, Ebony and her coworker very swiftly and kindly continued to serve customers. Dealing with a nonstop line of customers while making things to order is so stressful, and I've always enjoyed my interactions with the staff at this location. I highly recommend it.“
“The staff at this Starbucks location are so personable and nice!
This location has a great spread of seating options which is great when you have to catch up on some emails or study.
It's a very clean and professional Starbucks location.“
“Five stars thanks to expectation management and the mobile app.
There’s currently only one Starbucks in the entire airport, so it’s always going to be packed. It’s also airport prices—$8.50 for a latte. I would expect a minimum of 5-10 minutes for preparation. I will say there was an extensive line and people waiting on mobile drinks when I walked up, but based on the information above I already expected that.
Around 9am on a Wednesday, I had extra time before my flight so I ordered a PSL on the app. It said 6-8 minutes for preparation, so by the time I walked from terminal C they called my name as I showed up. My drink was correct and tasted great.
There were at least 6 baristas working in the front. They’re working hard and doing their best with the demand.“
“I’ve been going to this Starbucks since August when I moved to this area. I haven’t had any issues, but their cold brew machine has been broken for about 3 weeks now and I feel like Starbucks should be able to fix the problem much quicker than this. Half their drinks on the menu are cold brew drinks. I continue to go in the morning though because Takeisha is so kind and helpful!!“
“Here to say I had a GREAT experience with Heng. It’s a very busy Starbucks and a very small space to work. He noticed myself and another woman waiting - we didn’t even say anything - and sprung into action and was lovely!!! Noticed a lot of customers were the rude ones honestly. Thank you for my coffee Heng!“
“Just got a coffee and some merchandise at the Starbucks in Terminal A at Reagan Airport DCA. I just wanted to compliment the crew working there this morning. The lines were long and they really worked it. Processing food and drink very quickly. Many times in the morning I don't bother waiting because of time.... Great Job... My receipt said Terminal D but we were near A38.“
“Long story short I had a rough morning and then ordered at the wrong Starbucks and the amount of care and hospitality shown from the team working 12.19 afternoon handled with grace and genuinely made my day better, I should have asked their names to shout them out, will absolutely be back to this location“