Customers` Favorites
Customers` Favorites
“I am quite literally at CAFEIN almost every day. I am a regular at Chantilly location. My partner is a regular at Centreville location. Most workers know both of us separately. I want to start off by saying CAFEIN has hands down the BEST coffee in all of DMV. Nothing compares. I can tell when a business is using CAFEIN beans. That’s how good and unique and high quality it is, there is a reason I’m there every day, and MOST workers are sweet, kind, and amazing. Truly. Every interaction has been nothing short of top tier customer service EXCEPT for one singular person who has repeatedly been rude. At this point CAFEIN needs to step in and discuss this persons behavior and if they want to be associated and represented in this way.
I think this person is a manager at the Chantilly location. She is an Asian female, and unfortunately she has made a terrible reputation for herself as being the rude worker here, trust me she’s known for that for anybody who goes to This location. Firstly I don’t understand the 3pm closing time, but second if a business says 3pm closing time, that doesn’t mean 2:55pm. That means you TAKE ORDERS TILL 3pm. That’s how all businesses work. If your hours are REALLY till 2:45pm then set your business hours officially to that time. This woman has repeatedly rudely spoken to customers, including myself to get them out of the store as it nears 3pm. She comes around and interrupts conversations to make sure they know when to leave. She doesn’t take orders sometimes when it’s nearing 3pm. She shuts off online orders too, to avoid anybody coming in before closing. She isn’t nice about it either, she’s rude in how she speaks to customers.
Today I walk in, a small family with one child walks in front of me, and at 2:58pm (I know it was end of day and that’s my bad) but she immediately says WE CLOSE AT 3PM, and turns everybody away. The small child says but it’s not 3! And frowns as we all walk out. I look forward to my coffee as one of the best parts of my day and truly think CAFEIN is amazing but this one manager is just so rude. Just change your hours if you don’t actually take orders before 3pm, if you don’t plan on getting rid of this rude woman. Everybody at Centreville location is so nice to my partner he is met with being treated with familiarity and inclusivity as somebody who’s a regular. He was on the phone with me when I walked in today & was shocked they turned me away before 3. This was not the first time btw there was one or two times in the past I had even called in & said hey I placed a pickup order and my eta was 3pm on the dot and I have pulled up & had the door locked on me or still been met with WE ARE CLOSED rudely by solely only her. She needs an attitude check. Maybe she doesn’t belong in a coffee shop where you need to have a friendly personality.“
Customers` Favorites
“The service was so amazing and the drink I was recommended was amazing 🤩 they took their time to help me choose and offered suggestions to help me. Racheal was a wonderful barista and eric was so nice and Isela gave great suggestions“
Customers` Favorites
“ABSOLUTLEY YES - my nephew ordered Door Dash for my birthday and the Souffle Cheese Cake is AMAZING and Emmy who works there and answered the phone was delightful when I explained I had received an order for my birthday and confirmed how to heat up my Croque Monsieur sandwich! I will definitely be visiting the Mid-City Huntsville AL location in person.“
Customers` Favorites
“Human bean is amazing and I can not live without it. I work at the hospital across the street and one of the baristas was so kind I think her name was Kelly? She brought the drink across the street to the hospital since she is used and I didn't make it from being busy. The service is outstanding and the drinks are even better. Please never get rid of bright energy.“
Customers` Favorites
“This place offers some of the highest quality sandwiches and plenty of delicious desserts! The staff is very friendly! It is very big inside and plenty of seats to sit in, whether it is with family or friends, or even your significant other!
It is definitely a hidden gem!
Definitely recommend this place, so give it a try!
Go get brunch and try their delicious sandwiches and desserts!!!“
Customers` Favorites
“Oh my gosh! I love this place! We were visiting from Texas and this was our everyday morning stop (and it may or may not have been an evening snack or two also ). All the different pastries were awesome (my son had a mango cream bun every time). You HAVE to try the Tiramisu latte. Oh! Oh! And the Black Forest Cake was the friggin bomb! More than how great the food was, the ownership and staff were spectacular! We felt like we were popping in and seeing old friends. If I am ever anywhere near here, I will definitely come by for more delicious treats!! If you live nearby, support this locally owned shop. They deserve all the success possible.“
“Despite this location being inside the Harris Teeter grocery store, they actually make better coffee than the drive thru/store Starbucks locations around the area. The baristas are friendly and are much more thorough when making your beverage than the ones being rushed with a 20 car line. Plus I can grab any groceries I forgot while I’m there!“
Customers` Favorites
“Good quality“
“If perfection was a person, it be Briana the barista. I came in to target to cool down with a drink. I saw there was a new s’mores frappuccino out yet I wanted it in Latte form. When i asked if she could meet my request she was up for the task with a smile on her face. No hesitation, and within 5 minutes, she made the best latte I ever made. Her skill to craft a drink at the guest request was 10/10. Just wanted to shoutout this amazing barista.“
Customers` Favorites
“This place is absolutely phenomenal. It’s a great place to go and meet people let alone buy some fine pastries and sit down and have a conversation with somebody that you don’t even know. I come here quite often. Just sit down and relax and enjoy a cup of coffee or a Boba tea. I need a fine pastry. I end up leaving with 50+ dollars or more in pastries either for my family or friends and family at work each and every time I come in this place it’s absolutely amazing. The service is beyond the people that come to this place are awesome. I’ve never ever in the last few years that I’ve been going to this place had a bad experience every each, and every time that I come into this place is amazing.“
Customers` Favorites
“I stopped by this bubble tea shop and ordered the mango coconut cloud milk tea with mango popping boba and mango jelly. The drink was refreshing and nicely balanced—not overly sweet, with a good mix of textures.
What stood out to me was how efficient the service was. The wait time was short, which is always a plus. The space itself is also bigger than I expected—clean, comfortable, and not crowded.
It has a very neighborhood-friendly vibe, making it an easy spot to relax. I could definitely see myself coming back to sit down with a drink and read a book. Overall, it’s a casual and enjoyable place to visit without feeling pressured.“
Customers` Favorites
“Always get great service and people are very friendly.“
Customers` Favorites
“A great place for a great cup of coffee. The staff are inviting, making for a terrific atmosphere🌻 Oh and can’t forget what they are doing for the community.“
Customers` Favorites
“Great tea and even better experience. highly recommend!“
Customers` Favorites
“They are removing the Dunkin energy and this is not okay! This was the main reason I went to Dunkin!“
Customers` Favorites
“That great and the shop decorated good“
“This DD store is pretty new to the area and I wanted to check it out and visited this place yesterday. The store was clean and the donuts, bagels and other items were arranged neatly and was clearly visible to the customers. The order was taken and prepared well. There were no ice cream cakes on the freezer. Overall a good place to grab n go.“
Customers` Favorites
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“Burgers were so good and indulgent!Staff were very helpful with answering any questions I had with the food. My brother even said that the burgers made him feel like he was a little kid at bbq with no cares in the world! 10/10 will be coming back!“