Customers` Favorites
Customers` Favorites
“I drive to cville from Hampton for medical care every month. My treat on the way home is McDonald’s. EVERY TIME I stop at this McDonalds it is FAST, the service is wonderful, the fries are always HOT AND FRESH, and the sandwich is always perfect. This mcd is a treasure. I don’t stop anywhere else. Thanks for being the light I need in an otherwise difficult time!“
Customers` Favorites
“Hooray for our kids, the play area is open again, it's pretty standard equipment for Chick Fila, but I think it's all brand new. This location provides mouthwash in the restroom, crayons in one of the condiment stations, and those adhesive placemats for toddlers. They checked on us at our table a few times like we were at a restaurant. The parking spaces for dine-in felt limited, but it was appropriate for the number of tables they had available.“
Customers` Favorites
“I love basically halal, the falafel shawarma is so good! Probably my favorite, but everything I’ve tried has been so good. It’s a blessing to experience authentic middle eastern foods here in rva. Highly recommend ❤️🇵🇸“
Customers` Favorites
“Hello, I just went through the drive-through to get sweet tea for my wife and two-year-old son. As I pulled into the parking lot, the woman at the podium handing out receipts gave me a dirty look, possibly because of my loud exhaust. I proceeded to the line to order my beverage, and while I waited, she handed receipts to the two cars in front of me but stared at me and my car with the same look. She didn’t offer me a receipt, which my wife needs to scan for points on an app that helps us financially. I had to ask for one when I got to the window to pick up my drink. I noticed this number on the receipt, which belongs to the operator, Jason Umberger. I believe the employee may need some coaching on maintaining professionalism and not letting personal judgments affect her behavior at work. As a manager for a company in Virginia that sponsors VCU, the Flying Squirrels, and many others, I understand the importance of professional conduct in the workplace. This was 8/22/23 @ 6:19PM.“
Customers` Favorites
“Took the dog to the pump road dog park today. When leaving I decided to go to the Arby's there in short pump to grab lunch. Pulling up to the drive through I asked "do you guys still have the BLT" knowing it was a seasonal thing. The reply came "It's not on the menu anymore but we can sure still make you one. How many slices of bacon do you want on it ?" Long story short I got my BLT Thanks to them for a great job ......“
Customers` Favorites
“Place was not good, Burger 🍔 was tasty but expensive. Recommend to those people who wants to try for once.“
Customers` Favorites
“Amazing service and her customer service is by far the best. She make customers wanting to return.“
Customers` Favorites
“Not all Five Guys are created equal. This location has a secret to make your meal more unique, more exciting, and delicious- Alejandro. He and the crew will prepare the usual great menu everyone enjoys BUT he will also introduce you to special Secret Menu dishes for your meal AND even though he is the Manager he will use the grill himself to perform magic. If you don't believe me- try the Five Guys Sloppy Joe Burger, unlike your high school cafeteria experience, be prepared for chopped burger, grilled chopped peppers, grilled chopped onions, and a blend of sauces to thrill your taste buds. There's so much he gives you extra in addition to the sandwich. It ain't on the menu and other locations deny it exists but Alejandro can make it happen.“
Customers` Favorites
“This location just renovated, food and service were good. The restroom was clean and the restaurant itself was nearly spotless. I liked the fact that employees wear gloves, yet, I wish they were wearing masks. Lastly it was cold in there. I understand that it was warm that day, however, it was cooler outside by then. I’ll come back.“
Customers` Favorites
“Had called the store to place an order for a birthday cake for a surprise dinner next door to them and spoke with Princy. I ended up placing an online order with her on the phone for a pick up time hours later. She called me to make sure payment went through because she didn’t see the order shortly after hanging up. Went ahead and made the cake for me regardless of them having the order and she said she was positive the order would show up at the 5:00 pick up time. Princy really went above and beyond to make sure I was good to go! Everyone in the store was happy and was great when I got to the store to pick up cake.“
Customers` Favorites
“I work at a nearby building and come here for breakfast/lunch many times a week (not the healthiest I know I’m working on meal prepping okay lol) and they’re always kind and courteous and I never really have issues. Today I placed a pick up order for my breakfast and someone apparently just took it before I got in. Even though I came after breakfast had ended they did their very best to make sure I got the meal I ordered anyway and took the time to mend the situation even in a clearly very busy time. Decided they earned this review for that haha“
Customers` Favorites
“My son doesn’t eat cake, but loves ice cream! For his 16th birthday he wanted a Star Wars ice cream cake. We searched all over to find out Dairy Queen has them. So we went to our local one to be treated horrible. So we reached out to Dairy Queen on Charter Colony to be told they had the image in stock and were sorry how the other store treated us. On the day we picked it up I was beyond impressed! It was exactly the way he wanted and so yummy! Definitely will only be using this Dairy Queen in the future! The staff is beyond amazing, kind, and just plain out wonderful! Thank y’all so much for making this happen!“
Customers` Favorites
“I never thought the chicken finger idea was going to make as much waves as it did. I've frequent this location mainly due to working late hours they are still open. I can still get dinner and feel good before I lay down for bed. My favorite and only item I order is the Caniac Meal. Its just the right chicken amount although they cut back on the amount but still does the job. At times, the later you go the slower the service but you can't complain. Fresh food is not fast but cooked to order so I can enjoy it when I get home. I told my parents about it. They shrugged me off and said I dont like it. Now they frequent the location as they realized you get a good deal on the combo meals that are right just for what you need. Any problems in the past especially large orders, they fix it with a smile and what keeps me coming back is customer service. You will enjoy the chain. Make sure to let us know what you like as every day isn't perfect but that means the company is just fixing whatever they find broken doesn't make them bad at all!“
Customers` Favorites
“The service was outstanding! The food was fresh abs hot !! Great place“
Customers` Favorites
“I absolutely love coming to the QDOBA at Winter View! The food is always fresh, flavorful, and exactly what I'm craving. Seriously, the line moves fast, and my burrito bowl is consistently perfect, especially with the free guac and queso—a game-changer!
But what truly sets this location apart is the incredible service. I wanted to give a huge shout-out to Wendy, who was so helpful during my last visit. I was trying to decide between two proteins, and she took the time to explain the flavor profiles and even offered a tiny sample. She was genuinely friendly, patient, and made the whole experience a delight. She works with a great attitude and clearly takes pride in helping customers build the perfect meal.
Thanks to the fantastic food and the exceptional kindness of employees like Wendy, this QDOBA is my go-to spot. Highly, highly recommend!“
Customers` Favorites
“You get a a large quantity of fries, even in a small size... come hungry! I’m not a burger lover , tend to order the hot dog. The menu is a la cart, yet, one can get as many toppings as they want for little to no charge. I did a curbside pickup order today for the first time today and it was also the first time I had ever used Google pay. The experience was smooth. One suggestion I would make would be to double up on the number of parking spots for curbside pickup. The fries were nice and warm! 😀“
Customers` Favorites
“My partner and I came out tonight around 10:45 for comfort food from the drive thru, and when I tell you we both got the best trays we've ever had you best believe it. Guy running the window said my pleasure and it made us giggle some too“
Customers` Favorites
“The man helping me with my order (cant recall the name but it was a Tuesday night maybe the manager) was incredibly pleasant and outgoingly attentive and the pizza was as good as I’ve ever had from Pizza Hut. I don’t review chains unless the location far exceeds expectations and he made that happen tonight!“
Customers` Favorites
“I came by august 25th and I love blaze pizza their food is always well prepared. Amazing customer service!! anyone else in these reviews saying otherwise are completely wrong. there is nothing wrong with this place. the employees always greet and are super welcoming including Tom who took me and my boyfriends order. he was very sweet and always greets customers. as well as the girl warming up the pizza with short black hair she was super sweet:) keep it up guys i know working food service can be tough and stressful yall are doing amazing!!“
Customers` Favorites
“HONESTLY THIS IS THE ONLY MCDONALD'S IN THE CITY THAT ILL EAT AT. CLEAN STORE. THE MANAGEMENT AND CREW ARE ABOVE EXPECTATIONS“
Customers` Favorites
“First time visiting & were greeted by a welcoming young lady who took our order. Plenty of inside seating, parking & helpful staff.🥰“
Customers` Favorites
“I like this JM Subs but sometimes I wish the place was a little larger. You constantly have to be looking around before you move so you don't bump into someone. But the food is fresh and tasty every time. I also love they have sweet peppers.“
Customers` Favorites
“I've come to this mod quite frequently because I like the pizza. Yesterday's wonderful service compelled me to write a review. I came in for lunch admittedly in a bad mood compounded by the fact the app wouldn't work. The staff's friendly demeanor immediately turned my mood around. They looked up my account with my phone number and served me an excellent pizza. The positive attitude of the female employee who took my order turned my mood around. Thanks!“
Customers` Favorites
“Good food, for when you’re looking for fast, greasy, fried foods! Comfort foods! Try the hash browns, Omgosh so good. 3/5 ⭐️ only due to limited menu options for healthier choices, such as two people ordering and one wants more healthy? That would be great. Also, having a smaller milkshake size- a small and the regular. I love getting a milkshake but only need about half!“
Customers` Favorites
“Love coming to this Arby’s Everyone are friendly , the Manager always have a smile on his face ! Good service ! Thank you“
Customers` Favorites
“I love this place so much. It has to be the best Arby’s in Richmond. Usually when I go to this restaurant the managers have been mid but today I met George! George was such a nice man and he helped me realize what I wanted to order. I went through the drive through tonight and ordered a meat mountain and an Oreo shake. When I got to the window George was there to greet me making sure my order was right. I asked him what came in the sandwich and he noticed me that there was fish. I am highly allergic to fish so for him to tell me that there was fish on it he deleted my sandwich order and I paid for just the large Oreo shake. I will be coming back here for many months to come if they keep George here.“
“My son has been playing at TLL for two years now and we love it. The coaches are fantastic and he has learned so much.“
Customers` Favorites
“We went here for dinner and only one other couple was here. I got the loaded Italian sub. It was good but looked nothing like the picture on the menu and small size. My Son got the rotisserie chicken dinner and it was delicious. The establishment was clean and so was the bathroom. The staff were pleasant and our food came fairly quick.“
Customers` Favorites
“Great customer service at this location! Jayden was such a helpful worker and he gave such great recommendations to create my go-to meal for now on! I was also short 8 cents on cash and I told him I would go pick up some coins from my wife and he told me it was fine and took his card and paid the 8 cents!! Such a great experience here!“
Customers` Favorites
“We just wanted to give a huge shoutout to Jordan—he is phenomenal! Jordan is truly the reason we keep coming back to this Chick-fil-A. He always greets us by name, and his warm, positive attitude makes every visit a joy. He brings so much energy and kindness to the drive-thru experience—it simply wouldn’t be the same without him. Thank you, Jordan, for going above and beyond every single time!“
Customers` Favorites
“I can’t say enough great things about the Popeyes near Salisbury next to Publix! Camara, the manager, runs an exceptional store. I pass by other Popeyes locations just to come to this one, and it’s worth every extra mile! The restaurant is always spotless, and the food is consistently hot and fresh. Camara and her team have truly set the standard—honestly, we wish all Popeyes locations could be as amazing as this one! ???“
“Our breakfast was amazing… great food and friendly service. We’ll be going back!“
Customers` Favorites
“I ordered JJ Gargantuan with pesto pasta salad. Sandwich is good and huge but the pasta salad is the bomb! I am not sure if it’s just first time eating cold pesto pasta salad but I was blown away! This is fast and pretty solid place to eat.“
Customers` Favorites
“Okay, so this place is a hit or miss. Generally, the staff are all pleasant and do help out with any issues. The food is definitely a gamble - we’ve been some times and things were a 10/10 and other times where it’s been like a 2/10. So, you just don’t always know what to expect. Our kids are younger so they love Happy Meals (esp the toys & nuggets). I’ll give it a 4 out of 5 for my review, but again, we’ve definitely had our fair share of issues over the years. Most issues have been over them forgetting items that we’ve ordered (whether it’s drive thru, curbside, carry out, DoorDash or dine in) - we’ve done them all.“
Customers` Favorites
“I absolutely love the Mcdonald’s in Powhatan!! The food is ALWAYS good, and the service is always EXCEPTIONAL! this is by far the cleanest and best mcdonald’s i’ve ever been to! I would highly recommend! They are amazing and they work very hard to fix any issues that may come up during your order or if you receive the wrong item!!“
Customers` Favorites
“Good food and great service..friendly workers good prices...“
Customers` Favorites
“Great place to eat nice staff great food good choices of food“
Customers` Favorites
“Heidi is amazing!! She hypes up her team and really makes for a welcoming environment when she's at this location. Wish she was here all the time!! Depending on who's working it's a mixed bag of the level of customer service you get. Food is great no matter what.“
Customers` Favorites
“I got lunch here every day for a week placing mobile orders for a custom whopper meal 4 minutes prior to arriving. I never had to wait upon coming to the window in the drive through, and the employees always checked the bag before handing it to me. I always received sufficient napkins, straws, and was asked if i wanted sauces! The food was always fresh and hot, and they seasoned the fries every time! This is the best burger king I think I have ever been to, exceptional speed and service!“
Customers` Favorites
“This was an excellent enough McDonalds that I felt the need to write it a review.
We dropped by on a Saturday morning, and we were through the drive through in less than 2 minutes. Food was hot and fresh, and prepared correctly. People were friendly. Great work to everyone involved.“
Customers` Favorites
“Went in earlier for a sammich and they told me it would be a 2 minute wait for the bread because they ran out. They apologized a bunch...but I am SO okay with waiting 2 minutes for fresh bread straight from the oven! Hell yeah! So I sat down happily to wait and they insisted on giving me a free drink for waiting. I even tried to turn it down because I don't mind waiting at all, but they insisted...so awesome! I grew up a mile from the Jersey Mike's in Bon Air and ate there at least twice a week from the day they opened. I was ALWAYS more than happy there and I still go back occasionally when I go to my grandparents house...the Short Pump location is every bit as excellent. I'm 25 minutes away so I don't eat there as often as I'm used to, but until one opens in Montpelier I will make do with the Short Pump location. Thanks guys!“
Customers` Favorites
“This was yesterday but i couldnt stop thinking about it everything was great, the food was great the service was amazingly impressive they were very nice and understanding the guy at the Drive thru was very patient with me while i was having trouble finding my credit card.“
Customers` Favorites
“Beth in the drive through is great. She made my little boys day by giving him a crown. She is always so friendly each time we come. Our guy doesn't eat much but when he's hungry he asks for a cheeseburger. Picture in comments :)“
Customers` Favorites
“Well when I went in and saw no customers not one and saw chicken fixed I just knew it was going to be cold. The cashier lady said it had been sitting there for about 20 minutes. I was like I know it's cold. And asked if they would be dropping some more soon. She said not until we finish with this. Then I looked and the cook dropped some fries. I told her that was so stupid why would he drop fries no one is in here. She said we have to have them ready. I know it doesn't take fries long to cook. They can be made to order. Buty chicken wasn't that bad it wasn't very hot but surprisingly it was ok. The Mac and cheese was semi hot and this meal doesn't come with a biscuit WHY. I ordered the 3 piece and made it a meal. It should come with a meal“
Customers` Favorites
“Welcome to the neighborhood, Jersey Mikes! Great food and service. Glad to see the new store open. I was your first customer this morning! My sub was delicious, just wish you all had some swag or gifts for the grand opening.“
Customers` Favorites
“We didn’t realize the time and ordered before closing. They tried to call us but we didn’t see the call. When we arrived they had our subs for us even though they had closed. We will not make a habit of this as we completely respect their time, but wanted to give them a great review for excellent customer service and friendly demeanors.“
Customers` Favorites
“Great burgers for when I'm on my period. Get 2 and leave one in the fridge for tomorrow. You won't be sorry.
Do not, under any circumstances, wait to eat any sides. They need to be eaten hot immediately. Im taking mozzarella sticks, etc. Do not leave in fridge overnight. They suck
5 stars tho“
Customers` Favorites
“The sandwiches we ordered were excellent. It’s hard to beat what we had that day. In particular, the Wreck sandwich is probably the best one they offer at Potbelly. Their rewards program is also worth being a part of, as it is easy to build points up for redemption.“
Customers` Favorites
“This is the best Subway in the area. The area is very clean and well-maintained and it is one of the few fast food restaurants I can trust. I should also mention that Sabrina and Terrence are excellent employees and provide excellent customer service.“
Customers` Favorites
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“My husband works retail in Short Pump and went he gets a lunch we like to come to this Tace Bell in Goochland because the service is fast and the food is always made well. The older gentleman is always so helpful, making sure get your cup for your beverage before your meal is ready. We stopped going to the Taco Bell in Short Pump near the Walmart because the staff in there only make your order on their time and the food is sloppy. Nowadays eating out is a luxury.“