Chick-fil-A in Norfolk

“they do well here considering the high demand, but its frustrating that most of the time when i order a sunjoy with unsweetened tea, i am given one with sweet tea, so i end up paying an upcharge for a drink i dont even want. would be nice if i could get a discount for not getting a drink with a combo, or if they had iced coffee“

“This is all you need, 5 stars! I didn't visit this time but i thought how interesting the lines were still wrapped around the building with employees in tents, on foot delivering food, and the line was moving while Popeyes was out of chicken PERIOD 👏 👏 . I watched all this unfold at o traffic light in the Chesapeake Square area.“

“I ordered the Pineapple Dragonfruit Sprite and the Honey Pepper Pimento Chicken Sandwich. The drink was okay…refreshing, but nothing particularly memorable. The sandwich was decent, though I expected a little more honey drizzle to balance the flavors. Overall, it was fine, but not something I'd go out of my way to order again. That said, the service was impeccable. The staff was friendly, welcoming, and efficient. The restaurant was clean, including the restroom, and there were no sticky floors, which I always appreciate. Let's be honest…if you're looking for authentic pimento cheese, Chick-fil-A probably isn't where you're going. And if you want the real deal, it's easy enough to make your own at home. But if you're craving a fast-food cheat meal, the Honey Pepper Pimento Chicken Sandwich is a decent change from the usual burger. It's not amazing, but it's worth trying once.“

“I went there for lunch today and the service was awesome. It was so busy I thought it would take at least 20 minutes before I left the drive thru, but you guys were on point. My order was taken and paid for while I was in line. My order was ready and given to me without me hardly having to stop! Nice system, Top Notch!“

“Consistently Great Food and Speedy Service with Minor Hiccups
This Chick-fil-A location in Ghent is a go-to for a reason. The staff consistently delivers on the brand's promise of friendly and remarkably efficient service, keeping the typically long drive-thru line moving at an impressive pace. On my recent visit, the employees were as pleasant as ever, and my order was taken and delivered with a smile.
The food, as expected, was top-notch. My classic chicken sandwich was hot, crispy, and delicious, and the waffle fries were perfectly seasoned and fresh. It’s this consistency that makes it so easy to return time and again.
The reason for docking one star is a minor but recurring issue with order accuracy. On this particular visit, a requested sauce was missing from the bag. While not a deal-breaker, it's a small detail that can be a slight inconvenience after you've already driven away. This has happened on a couple of other occasions as well.
Overall, this Chick-fil-A is a solid choice for a quick and satisfying meal in Norfolk. The stellar service and reliable food quality far outweigh any minor inconsistencies. I'll certainly be back, but I'll be sure to double-check my bag for sauces before I leave.“