“I had a fantastic experience at Chick-fil-A! The food was fresh, hot, and exactly what I expected, but what really made the visit stand out was the exceptional customer service. Connie is absolutely wonderful—friendly, welcoming, and genuinely kind. She went above and beyond to make sure everything was perfect and made me feel valued as a customer. Employees like Connie are the reason people keep coming back. Thank you for making my visit such a pleasant one!“
“I am changing my old review about this Chick-fil-A. After the 1st and 2nd remodel, I wasn't very impressed with this location. However, after my last 2 or 3 visits to this restaurant, I have changed my mind. Everything here seems to have gotten much better. My food and service were both VERY GOOD! Thanks for getting better CFA!“
“i went yeaterday around 5:30 pm and the service and professionalism was top notch and way above what i expected. my very first time personally going to chic fil a despite eating it before and its a place i wish other places modeled their professionalism and a place i would definatlety visit again for a quick bite to eat. im sure other locations are great but i visited this one specifically traveling from Richmond for work and those employees really showed me theres still good hard working young people with decent morales and ethics looking to start their futures and financially stabilize themselves. Thank you for a good experience Chic Fil A on Lynnhaven Prkwy. will defintely visit whenever im in the area. oh btw the new jalepeno ranch club combo was exquisite 👌“
“If you ever hear the saying, ‘Take that frown and turn it upside down,’ I truly experienced that today at Chick-fil-A. I had been having a very rough evening and honestly was not in the best mood when I arrived. However, a young lady named Jocelyn completely changed that for me.
Her kindness, warm conversation, and the way she interacted with both my dog and me were so genuine and uplifting. She probably doesn’t even realize how much her positivity meant in that moment, but she truly turned my entire mood around. It was such a pleasure speaking with such a delightful young person today, and I just wanted to recognize her for making a difficult evening feel so much brighter.“
“Kylee is always such a pleasure whenever I come to grab food on my lunch break (AT&T employee)! Sometimes I get Mac & cheese with my meal and there isn’t any ready or they’re out when I arrive and she always makes sure to let me know and accommodate me in any way she can! Kylee is an amazing asset to this CFA team always puts a smile on my face!!!“
“Amazing customer service. ask for Holly when you get there. i was in a slump before i got there, having an awful day and she completely switched it around and hardly had to wait. I don’t make reviews often.. so me making a review just says how good the service was and I WILL be coming to this location again.“
“Slow and often inaccurate service and hit or miss food. At least there is room to pull out of line if you get your food before the 3 to 4 people in front of you. Often very busy and the parking lot can be jammed. But when it's good, the food is good.“
“Chicken gewd. Girl that helped me her name was sydney super nice and really cared about what I had to say and she is really beautiful too so bonus!!!!!!!!!!!!!!! Other girl Anna was super rude and wanted to start beef 🤺👎 overall recommend just beware of anna
Also shout out George u da goat (u da goat)“