{{ group }}
-
{{ item.name }}
- {{ item.properties.formatted }}
“We had a great meal here and Alex was doing a fantastic job putting together orders and being as friendly as anyone I've ever encountered at a restaurant. We watched him working hard the entire time we were there and keeping the place organized. If he's not already the manager, he should be.“
“Skylar provided one of the best customer service experiences I’ve had at Chipotle. They were friendly, welcoming, and had a genuinely positive attitude from the moment I walked in. Even though the restaurant was busy, Skylar stayed patient, worked efficiently, and made sure my order was exactly how I wanted it. It’s clear they take pride in their work and care about the customer experience. Employees like Skylar are a big reason I’ll keep coming back. Thank you for the outstanding service!Skylar provided one of the best customer service experiences I’ve had at Chipotle. They were friendly, welcoming, and had a genuinely positive attitude from the moment I walked in. Even though the restaurant was busy, Skylar stayed patient, worked efficiently, and made sure my order was exactly how I wanted it. It’s clear they take pride in their work and care about the customer experience. Employees like Skylar are a big reason I’ll keep coming back. Thank you for the outstanding service!“
“This location at THIS time of day (10:45... When they open) was great. Everything was ready, tables, floors and soda dispensers were clean. Outside(which is where we sat) was free of trash, tables were decent although they could've been wiped down, but wasn't messy, just dusty. All in all. Nice. Food was great, right temp, correct proportions and of course, the taste.... The flavor of what you expect at CHIPOTLE. We'll be back!“
“The goal of Chipotle is to be identical no matter which location you go to. For that reason, I would never normally leave a review. I am writing this today because of your staff member, Edwin, who went above and beyond for me today. I severely injured my back and this visit was my first time stepping out of the house. Not only did he provide excellent service, he even helped me carry my food out to the car. He is fantastic. Edwin, if you see this - thank you!“
“Not sure why this location is 2.5 stars?… First time here. I mean, I guess I was sort of disappointed that they were out of both Sour Cream and the Cilantro Lime sauce. But, that happens with any establishment. The Chicken Al Pastor bowl that I ordered in-person tasted as expected and the portions were normal too. The inside didn’t look disgusting like the other reviews mentioned and the service was good/normal too…
Everyone already knows that you’re playing yourself when you try to online-order at Chipotle. The portions are typically normal sized when you order in-person. Meanwhile, you typically get skimped for DoorDash/online. Overall, if I need a quick meal and I’m feeling Chipotle, I wouldn’t hesitate to come back. To each their own I suppose…“
“Probably the best chipotle I’ve been too the food was good and the staff/service were excellent this plus it being the cleanest chipotle I’ve been too in a while makes this a top ranked chipotle and the best in Richmond maybe all of Virginia“
“I leave Innsbrook to drive to this Chipotle. Ten times better than the one out here on ALL LEVELS. So far through the years,I have never been disappointed! Please keep up the good work. However, I do always have to ask for more rice and more protein. I'm not a toddler. Lol“
“We ordered from Chipotle Mexican Grill through Door Dash and had a great experience. Even though I did not visit this location in person, the food was fresh, made perfectly, and everything in the order was correct.
Just wanted to give this team kudos for doing such a great job!“
“I don’t know who was working the 8:40 Jan 13 shift but they were fantastic! It was two teenagers the girl with reddish brown hair and a guy with black curly hair. SUPER nice, great manners, and great food. I’m gluten free and for the first time in what feels like forever they changed their gloves! They always have more than enough food which I’ve found isn’t in most places. By far the best chipotle in the Richmond area!“