“Good food to meet what you are craving. This place had some pleasant employees that were helpful to the people who were not sure of what they wanted as they tried to decide what they wanted. When my turn came to order, they were quick and efficient.“
“One of the better McDonalds in the area. They have a clean facility, bathrooms are clean and tidy. The eating area is clean and tidy, and customer service is above average. The wait is better than other McDonalds in the area, but not compared to Market Street or Indian Trail. Indian Trail McDonalds is the best in the area in every area, and Market Street McDonalds is a not too distant second. I would rate this McDonalds as in the 3rd place. Not shabby, but timeliness of orders and quality of food could be improved. There seems to be more of a focus on the drive-thru than those in the lobby and 3rd Party delivery services are dead last (which is remarkable considering those orders come in typically ahead of time).As I have said many times, if you have issues with staffing or experienced staff, you may want to cut your drive thru or 3rd Party ordering apps and just deal with lobby traffic until your staff experience rises to the level of being able to support more lines of effort (e.g. drive thru/UberEats/DoorDash/etc.)Most owners probably aren't interested in doing this since that means profits take a hit, but I can tell you if your playing the long game, you're paying a tremendous price in efficacy by too much turn over, inexperienced staff, long waits in the drive-thru or 3rd party drivers who just won't take orders for your organization.It's a tough business environment and customers are looking for much better customer service experiences, especially for the price of fast food in this economy!Do whatever you want but you want to increase your reputation of customer service over the long term not diminish it.You're doing an above average job! Keep up the great work, but push harder to get to the top spot! You will see the results will X-size your patronage and increase profitability!#STAYFIERCE?“
“I've only been to this location less than a handful of times but have yet to be disappointed. There were issues with an order at a different location and the customer support by "Ashlynn" to rectify the issue were impressive and respectable. Thanks for caring!“
“Always delicious, never disappointed! Super friendly service, not overbearing or intrusive. It's just a nice, relaxing place to enjoy an appetizer, meal, or drinks. Go show them some love today! Seriously, run, don't walk people!Vegetarian options: A whole vegetarian menu and they are very accommodating with variations of ingredients if requested.Dietary restrictions: Good options for vegans and people dairy allergies/sensitivities.“
“Love this little place. Got more than expected for less than I thought going in. Burgers are very good and straightforward. What's said on menu is on your table. Fish and chip are freshly made and fantastic. I am on my way again very very soon they got me great service good food and price is perfect.“
“Every staff member there tonight was helpful and so very friendly! And the food was DELICIOUS!!! We wish we lived closer but we were in town for a Wrestling tournament. Next time we are in Spokane, we definitely know where to go! Thank you to everyone there for being so kind.“
“I love the establishment. I've always liked the food I used to work there I loved working there. The employers were nice. The food is good. I love the fact that when you workedthere they took a little bit of money out each paycheck so you can order pretty much whatever you wanted I never went hungryParking: I mean it gets busy and sometimes it's hard to find a parking spot. Everybody loves the food.Kid-friendliness: Also it's difficult because it gets very busy and it attracts all sorts of population. Sometimes the area is not kid-friendly.“
“Food was as good as always, but this was the first time eating inside. It is soo beautiful inside with a love fig tree that must be atleast 20 years old it was an amazing environment. Definitely not what I expected for a downtown Spokane Arby's! Pleasant surprise & thank you for such a clean lobby.“
“My nephew and I enjoyed the double with bacon! The fries were "delicious" as was the burger! Even though they were busy with a packed drive thru we dined in and had a small wait while our burgers were made fresh. The patty's were good sized... The choice of onions meant a full slice! A lil too much so I just picked off half... If u want to leave absolutely stuffed I would recommend the double w bacon!!!“
“I've actually only been through the drive-thru at this location. Which was a better experience then I've had at other drive-thru's. The gal was very friendly and the service was quick and she didn't forget anything in my order. As far as the atmosphere it was fine for a drive-thru. The lawn was cut, the curb was free of over growth and weeds and absolutely no garbage along the way. I have no idea what it looks like inside the restaurant. But I would guess it's as nice as it can get.“