“Mark (Owner) is a great guy. Will talk with you while he works and has a great product. Bread made fresh daily, meats used are quality and he is willing to alter subs slightly upon request. No cheese. Add peppercinis. Or hot peppers. A beverage. Chips and a giant sub for $11! Can't beat that.“
“I’ve lived here in the falls for over 15 yrs. I’ve know about GRINDERVILLE for several years but never ate here. I did a few weeks ago and have gone back 3x in a matter of 2 weeks. It’s fast, fresh, delicious, reasonably priced and overall just a great experience each time.“
“I'm giving 5 stars because I like the food. However I want to note that I find it unappealing to ask customers for a monetary tip when paying. I haven't even received any food. I haven't even tasted it. Nor digested the food and you push a point to suggest or ask for a tip? Do you want to hear about the time in 2001 when I got food poisoning from a Cousins Seafood and Crab sub. Puking for 12 hours? It took me 10 years to come back to a Cousins sub location. Honestly the suggested tip thing makes me feel like avoiding your locations. There are plenty of options for food. Just keeping it real. Get rid of this push for tips. I would not run my business this way.“
“Amazing service, food tastes outstanding and it’s one of our favorites. I accidentally placed the first responders order online and it was in store only. They gave back the difference when I went to pick up in the store. Very positive experience each time.“
“Every time I go to Firehouse Subs in Menomonee Falls, it's always a pleasure. Everyone is always nice and courteous. This night was no exception. Mike, the manager, helped me with my app in order to use my birthday rewards. I also commend on how the whole time he and the other staff, Kayla and Ellen, would address me by name. That to me, is great customer service.“
“*Drive Thru* *FYI: *Cousins Subs is Hiring ** I Ordered a "WHOLE" Chesesteak Sub (Regular Sub, cut in Two Pieces), with Sour Cream & Onion Chips. Forgot to asked for my onions to be grilled with the meat!It's been a Long Time since I have ordered from Cousins Subs. They have made some Post Pandemic changes, but overall I had a great experience: Food, Service, and ALL. Friendly Staff.“
“Want to enjoy the best possible Cousins experience? Visit this location. I will extend my drive and pass other locations just to go here. Keith, the owner, is one of the nicest guys you will meet. He contributes so much to the community and is a perfect example of a local business owner. The staff at this location always does a wonderful job and the hard work they do really shows off in the quality of food. 11/10“
“This is one of the recently remodeled Cousins and it's nice. The cheese steaks aren't quite as decedent as they were twenty years ago (and the fries in the combo are stingy) but really: it's quite filling and no one needs that much food for lunch anyway. They have a multi-drink machine but keep it pretty clean. Sandwiches are made to order and take a while but it's an expected wait. Bathrooms are OK until the wastebasket overflows (should probably just get a bigger container for lunch crowd). Table seating is clean and there are multiple places for up to four to sit in chairs (which is getting rare in remodels which often expect you to sit alone at a barstool). All in all, a pleasant surprise of a Cousins: I'll probably come back here a few times a year.“
“Generally, a very well run store. Shift management is always on the ball and the back line is pumping out the orders. Good sub sandwich fare as you would expect from Cousins, and prepared quickly with due care. Looking for a quality sub with fast service? This is your place to stop!Now, if only Cousins corporate could ever get their contactless payment terminals to work correctly in their stores...“