“I go here all the time. It’s very convenient and fast. But I have to ask , what the heck did they do to all the workers? Every location I go to not just the one place the workers seem done with the job. They answer the order differently without care try and be polite at the window but man what did Starbucks do to their workers to make them miserable?“
“Love coming to this location!
Raquella is my all-time favorite person to interact with. The entire team here is amazing—so accommodating of my allergies. They are the sweetest and always go above and beyond to provide the best customer service💗“
“This is my favourite Starbucks in the city. The drive through is fast, and the baristas especially the one man who works early in the morning is incredibly friendly. I don’t think they’ve ever messed up any of my drinks and I’ve been here a lot.“
“Oct 31/24 Came here & ordered a grande cappuccino with an apple croissant which was made great & the warmed up croissant made it even better. Tegan was great & so was the overall service, can’t wait to come back even when I need to charge up my scooter when in the area
The Starbucks experience is sometimes a hit and miss, Kris is great but she needs to pay attention to what the customer is adding to their drink order, as the service gets better so will my review“
“Horrible location(inside of a Safeway in a mall) so the parking was terrible and it was convoluted getting to the counter(unfamiliar location) but the drinks were great and there was lots of selection for the food items that we were interested in (cake pops for the 4 yo...lol) service was good. So no real complaints.“
“Best Starbucks experience in this college plaza building. I would get a drink on my way to/from my appointment this few weeks. The staff here is friendly, Jessie and Martin are helpful even though the store is busy around noon time they r always smiling.“
“The staff at this location are always so friendly! I came in the other morning and there was a delay with their espresso machine, so they gave me my drink sticker and asked me to come back another time to have my drink remade (they also gave me a coffee so I didn’t leave empty handed). I appreciated that they went above and beyond even when a maintenance issue isn’t their fault at all! I will continue to come back here.“
“Where do I start!!? JASPER GATES STARBUCKS IS HANDS DOWN THE BEST STARBUCKS PERIOD!! A good barista is hard to find and this location has been the most consistent with making my particular drink.They are always friendly and have made a point to get to know my name which makes you feel good (it just does!) I have left a nice tip with one of their employees that always makes my drink perfect,he always has a smile on his face and always greets me by name as soon as I walk in for my mobile order!! HE IS A GEM ? Thank you jasper gates baristas for always doing a great job!“
“Had a bagel with cream cheese to acompany my frappuccino, the resturaunt is spacious, the could fit more tables in there but the opted for space instead.
Parking: There is more parking then tables inside the restaurant.
Wheelchair accessibility: There is a button to open the door for you.“
“I’m travelling for business and was in Starbucks bright and early. Caleb had a kind, pleasant vibe that instantly put me at ease, it made me feel well taken care of, as if all my worries disappear that moment I enjoyed my coffee at Starbucks. I noticed his interaction with other customers was the same, he was greeting people by name. He expressed thanks to one of his co workers in a positive manner.
The music that was playing is an artist Anavitoria, it created a lovely atmosphere. My coffee was perfect!“
“The taste of drinks are real depending on who does make.. id been enjoyed so far but matcha cream coldbrew i ordered taste aweful tonight.
Cream already melting down and mixed with coldbrew when I pick it up(picked up within 5 mins), asked extra ice but ice barely left, and taste nothing..“
“The lady behind the till was very nice. It was a couple minutes before close and I asked if she was taking any more orders. She said of course and took my drink down. She didn't look upset no sass no huffing. It was very nice compared to some situations I've had where I've been told off for trying right before close.I felt kinda bad, so I left her a nice tip. Hope she had a great night.“
“Another Starbucks, another review. I’ve come to realize I don’t love hearing my name called out, but I always feel like I have to give it when they ask. I get it . . . busier places need it to call out when your coffee’s ready. I just don’t really need to hear the play-by-play while it’s being made.
:-)
That said, if that’s my biggest complaint today, I guess things are pretty good.
Typically, I complain about the food and food pricing, which is why I never eat here.
On the plus side, this location also has reasonably priced sandwiches and thankfully not everything are 25 cake pops.
(actually, they’re closer to five dollars)
😀“
“Super busy on the Sunday afternoon I visited this fall, but the staff were doing really well to keep up with orders and get everyone's drinks in a reasonable amount of time. There is a good amount of seating for chatting or working and this location also has a drive through, which gets a lot of traffic.“
“Absolutely love this Starbucks! The staff are always welcoming and genuinely care about making your drink just the way you like it. I always come here to study and because of the cozy atmosphere. My orders come out quickly, and the quality is consistently excellent every time I visit. You can tell the team here are very jazzed about what they do. Definitely my go-to coffee spot!“
“Went through the drive-thru. Drinks were ready quickly and the barista at the window helped me figure out how to use my mobile coupon for 50% off a drink. Drinks were fresh, hot, and delicious.
Parking: At least 20 available spots within a short walk to the store.“
“I've been a frequent flyer at starbucks for many moons now. Visiting dozens if not hundreds of locations all over the world.
This location is my favorite however. Even though there are 2 other locations closer to my house and they don't even have nitro I still choose to go the extra distance to attend this location.
Everyone at this location is so friendly and Full of smiles. I absolutely adore the quick chats and the positive energy they pass on to make my days great!“
“Whoever was working at 5:30PM on Wednesday, March 12th 2025- I ordered two Lavender Oatmilk Matchas and those were the best drinks I’ve ever had. The time and care you put into the drinks showed your dedication for excellence. You set the standard, thank you for your hard work! I hope to see you again!“
“I picked up the "rescue food" for The Canadian Angel Network and can't express enough how this program helps people ~fantastic job Starbucks and your employee with the colorful hair (sorry I can't remember your name) is an absolute shining star wonderfully happy and always helpful“
“My car broke down in the drive thru today and they were SO nice and helpful. Such amazing, caring people that work there I can’t even begin to explain how nice they were about it for how stressed out I was. Thank you capilano starbies workers“
“I love the people that work here. :) My drinks have always done decently fast even when it's busy. I appreciate that Daria remembered my name the one day. They always remember my other friends name. It's a great place despite the other reviews, in my experience.“
“It's inside the Safeway, but felt private enough. They recently renovated and it's very nice and clean. A decent amount of seating. Is far enough away from the hustle and bustle of the shoppers. And wow, were they ever fast at making my drink!“
“Personal I really like this starbucks. The staff are very kind and fun to talk with. It's a bit disappointing that they can't redeem rewards but the girl at the till explained that they aren't allowed since they're only a licenced store and not a coorperate store. Overall a nice starbucks.“
“Amanda is an awesome barista who is always friendly, helpful, and excellent in the drive through. I can’t say enough good things about her customer service ✨??.
Angelica is also an amazing barista that handled pressure in the drive thru well a day ago when they were short staffed. She had a trainee in the drive thru who made many mistakes but Angelica was quick to make my order right and handled herself in a calm, kind and professional manner ??
I have to strongly disagree with the negative reviews posted and think those people must be entitled, rude customers/ people to begin with. Service workers deal with a lot and being kind goes a long way. I Highly recommend this Starbucks. They have hundreds of regulars that have been going for years and love it!“
“I am happy that this is my nearest Starbucks; this is one of the best Starbucks locations in terms of staff interactions. Everyone I have interacted with was friendly and actually engaged with my interactions.
They are also very accommodating towards my needs and packaged my order so it wouldn't spill while my bike.
I highly recommend this location.“
“I received quick and friendly drive-thru service at this Starbucks location today. I had ordered a latte via the mobile app. There were 4 cars in front of me at the drive-thru, but it took less than 5 minutes to receive my order. Very satisfied with the efficiency!“
“Starbucks Commerce Place always serves drinks, particularly my fav dark blend coffee, as it should be - perfect. Sounds super simple, but if they do this right - you know they pay attention to how to make good coffee, and other interesting drinks.“
“this is a small kiosk inside the Safeway. it’s got less of a selection than a freestanding location would carry but great for the basics and lots of mugs and such to purchase as well.it’s run under the grocery store and staffed by their team so they do not accept tips, nor do they have the ability to use the app for points, etc. however, if you have a Starbucks gift card/prepaid card saved in your wallet app you can use that for payment.staff have always been super friendly and there’s never been much of a line or wait when I’ve been in.you grab some java and get your groceries sorted in a jiffy ☕️☺️?“
“Lovely staff, always getting the job done quick and easy! Sometimes the hours are a bit inconsistent where the register will be closed without notice and that's a shame - other than that it's a starbucks close to college campus' and what else could you ask for?“
“One of the busier Starbucks locations I visit, and it’s clear why. This West Edmonton Starbucks is always clean, well-staffed, and run by a highly professional and efficient team. The drive-through is busy but moves quickly thanks to their great organization. There is a supervisor present, but they are rarely needed because the staff handles everything so smoothly. A well-run store that truly serves the surrounding neighborhood well.“
“I went through the drive-through at this Starbucks for the first time, which also happened to be my birthday, and I had such a great experience! Tawfiq took my order and handed me my drink, and he was incredibly sweet and friendly. It honestly made my day as his kindness and energy made my first visit to this location super memorable. Thank you!“
“This locations service isn’t just fast, friendly and fun they were also very accurate and cheerful when I came for my morning coffee.
It was so cozy and welcoming here when I got my morning coffee and look forward to going back for my next cup fairly soon !!!“
“To the people that were complaining about the drive thru, how about you go inside and work as a barista? Christmas Eve, 1 person taking orders, another taking drive thru and only 2 workers making coffee. These baristas are making nonstop coffees for 6 hours straight at least. If you’re complaining when people are working as hard as they can, then go make your own coffee.“
“I’m a regular here and the staff are so lovely. They always greet me by name and with a smile every morning and I even shared with them when I got engaged and they were all super happy for me! The atmosphere is so awesome and its usually a pretty chill and lowkey place to study too, even if it is a bit out of the way. The staff handle rude people really well and will never hesitate to fix something if an accident was made, which rarely ever happens.“
“The food was amazing, I get everything really quickly, the vibes were vibing, there was employee whose name I think was Nick, he was the sweetest and was being an absolute vibe it made the store all the more fun to be in! Nick if you reading this me and my friend love you vibe“
“I was served by Bryce 100/10
Now I have only been here 2 times before. He only has taken my order once though, but he remembered my exact drink. Now yeah I get it's his job to make it but for him to remember some rando that has been there 1 time (to his knowledge), and make it right, I'm more than happy.
And honestly it's a stand inside Safeway what atmosphere is there supposed to be?!?! LOL“
“Good Starbucks. Great location. Unfortunately they have almost no seating and it can be difficult to get a drink or a seat when they are super busy in the middle of the day. This location doesn't give stars if you're a Starbucks member like most locations on campus which can be a downside.“
“This location is the only place I go. Two years ago I started my new job, and they became apart of my morning routine. They have always given good service, but overtime I realized they had put effort in to learn my name and preferences. Now when I pull up to the drive thru, they greet me personally and remember my order, they write nice messages on my drinks, and when their machine wasn't accepting my card today, they gave me my order on the house. I genuinely mean it when I say they make my morning every morning. Cheers to the best baristas!!!“
“Love the people working there! Absolutely best experience especially with Marcus! Bro makes awesome drinks and is so kind. Also, whoever made this matcha deserves a raise, it was beyond heavenly, I genuinely wanted to drink it over and over again!!!“
“I really hope I can give more stars to service. Thank u for making my day with such a beautiful smile while serving us. I’m gonna be regular at this place. I can around 2:30pm on 19th december the girl who served us was amazing she really should get raise . Thank u guys“
“Ever since Iran started working here, it has become my favorite Starbucks shop. She and all the staff working for her are wonderful people who work hard and fast and make sure you are happy as a customer. Genuinely lovely people. As long as the staff remain this good, I highly recommend this place.“
“Looove it. The sweet lil lady mixed me up a special coffee for my annoying anxious stomach which was yummy. Our sammies were pipping hot as usual. And a super sweet lady in front of us paid for our order, we did carry it on and pay for the car behind us. Have a wonderful weekend all!! Bring back the raspberry syrup!“
“I think there might be more than one Starbucks. I went to the one in the US section. Service was really good, the female attendant was very patient to explain me menu items.as for what I chose for breakfast, didn't enjoy that much the egg, sausage, bacon wrap it's a little bland.
Kid-friendliness: egg bites for kids is always great“
“I had a carrot muffin and a tea. I find it hard to believe that I could not have get a plain cup of tea they had all flavoured teas I asked for just plain black tea. The girl behind the counter was having a difficult time understanding what I was asking. So I just said yes to the next tea she pointed to. I ask what ever happened to just plain black tea or coffee these days
Parking: I’m not sure about the parking. I did not look around at the parking. I was walking with a wheelchair. There was however, plenty of parking there and handicap parking available.
Wheelchair accessibility: Sliding glass doors that open as you walk towards them easiest doors I got into in Edmonton“
“Expensive coffee place but the quality is very constant and you know exactly what you are getting.
Vegetarian options: Available
Dietary restrictions: Calories galore
Kid-friendliness: Every one is welcome
Wheelchair accessibility: Available“