Tim Hortons in Edmonton

“Great experience at Tim Hortons! The coffee and food are always amazing, but what really keeps me coming back is the wonderful service from Khushi. She’s always friendly, kind, welcoming, and she makes every visit a great experience!“

“I come to this location every single morning before work, and the drive-thru team is absolutely amazing. Even when the line is wrapped around the building, they move cars through so fast. My large double double is always piping hot and made perfectly, and the staff at the window are always smiling and polite, even at 6:30 AM. Hands down the best Tims in the area. keep it up guys!“

“Very great experience. Friendly and experienced staff members.

I was at this Tim Horton earlier today then I heard one customer complaining about their coffee. The immigrant customer ended up saying something like “these workers should learn how to speak English”. This really pissed me off especially with the great experience I was having with the workers. Then I opened the reviews and saw that customer complaining here as if he wasn’t the one at fault all along.
p.s I like how the workers handled the situation“

“Its was really nice visit, good staff member always smiling and ready to help. I visited in the afternoon and got everything fresh. Staff names were Ross, Arun, Brijesh and one more girl forgot the name.

Great place🌸“

“Had an okay experience at Tim Hortons. The coffee was decent, and the service was fairly good. It’s a convenient spot for a quick coffee or snack, although there is room for improvement in consistency and overall quality. Nothing particularly stood out, but hopefully, they continue working on making the experience better.“

“Come to this amazing Tim Horton to taste the sense of being a Canadian.
Today, I wanted to get my cup of coffee and my bengal from one of the Tim Hortons in the city. I was somewhere in South side of the city, but instead of going to any Tim Hortons, I drove all the way from South to this Tim Hortons because this Tim makes me feel welcomed. Love it. I would like to mention Julia and Ela for their welcoming, and friendly service, with all the brightest smiles. Keep up the good work Tim Horton @ groat road.“

“This was my first time trying at this location, and I was beyond impressed! The service was absolutely amazing - the staff were friendly, quick, and made the whole experience so welcoming. My food came out super fast and everything was fresh, hot, and delicious. You can really tell they take pride in what they do here. I’ll definitely be coming back - Highly recommend this location to anyone looking for great food and even better service! ❤❤❤“

“Really great experience at this Tim Hortons. The staff were super welcoming, friendly, and actually seemed happy to be there. The place was very clean and well organized, and my order came out quickly and fresh. Even the little things, like the clean tables and overall atmosphere, made a difference. Definitely one of the better Tim Hortons locations I’ve been to and I’ll be coming back.“

“Great experience at this Tim Horton location. The coffee was fresh and delicious, and the service was excellent. The staff were friendly, welcoming, and efficient, even during a busy time. I really appreciate their positive attitude and great customer service. The store was also clean and well maintained. Definitely a great place to stop for coffee—I’ve been coming to this place since I moved to Edmonton - Baldwin“

“Great service at Tim Hortons Albany! Cham and Jhulianne are friendly, welcoming, and provide excellent customer service. They make the experience pleasant and show genuine care for customers. Thank you both for your hard work and for making every visit a good one! Keep up the great work!“

“This location is absolutely one of the best most relaxing locations ever. Very clean and Anisa made our service impeccable. She was very sweet very sweet and super welcoming. We need more girls like her in the world. She genuinely made me and my friends day 10x greater and put a smile on our faces. People like her are what make Tim Hortons so great!“

“I had a great experience today. I ordered the special Harry Potter donut and a drink and the service was excellent. The lady who was helping me was Gliza. She was incredibly friendly and efficient. She made the whole experience quick and pleasant. I will definitely be coming back.“

“The variant of donuts,muffins and timbits are alot. Have lots of tables,have self service too,the service were so nice,i had chocolate croissant and they offered to reheat which is so good,and the best from all is the cappuccino,tried at 4 different Tim Horton's and this was the best,the balance of the milk and coffee are excellent so it serves hot bit longer and taste really great.“

“A very pleasant Tim Hortons in the UofA area that is located on the ground floor of a large atrium that connects two buildings. Access is off 114 St.

This is a mall type coffee shop with no drive thru window and in this case there is no parking. It's a walking destination. There is lots of seating, some of it comfortable chairs, making for a nice place to have a coffee break. Most of the people using this Tim Hortons work in either of the two large buildings on either side of the atrium. There is also some nice art in the atrium.

When the weather is pleasant there are two nice outdoor semi circular seating areas (not an actual restaurant patio) that are located on the south east corner of 114 St and 87 Ave and the other is at the south west corner of 112 St and 87 Ave (basically the north west and north east corners of this large building)“

“I’ve been coming here for the past 5 years, and it has always been a great experience. The staff are outstanding, welcoming, and professional. A special shout-out to Wema, who is always so polite, friendly, and helpful. Her excellent customer service really makes a difference and makes every visit enjoyable.

Keep up the great work! Highly recommend this place to everyone. 😊“

“My husband and I go here at least once every single day, and i gotta say the morning staff is Amazing!! I love going here in the morning! They are always so friendly and nice! They give service with a smile, and it's so nice to start my day with that kind of energy!
We're so regular there that they usually know our order as soon as my husband says his coffee order lol <3
Keep up the awesome work! We definitely appreciate the hard work you guys and gals do! :)“

“Mick is the best representation of what it means to work for Tim Hortons. I’ve never seen anyone as hardworking, kind, and diligent as him. If he wasn’t at this location I don’t think I would come to this Tim Hortons. He deserves all the praise and also a raise!!!!!!“

“This is not an easy location for anyone to work in, but everyday the staff make it work. The staff are courteous, and my order is always served correctly and in a timely manner. I wish corporate management provides them with more support and resources.“

“One of the best Tim Hortons locations! The food is always fresh and delicious, and the service is excellent. I especially love the French Vanilla here because it tastes so much better than at other locations. A special shout-out to Simran for her friendly service and welcoming attitude! Even though I live far away, I always enjoy coming back to this location because of the great experience. Definitely worth the drive! Highly recommend! ☕❤“

“Had a good experience here. Sai was so polite. He held the door open as I walked in, and when I accidentally left my potato wedges behind while on a call, he came running to bring them to me. Such a small gesture, I really appreciate it.😊“

“I had an amazing experience at this Tim Hortons location thanks to Jojo! I came in specifically looking for the limited-time Harry Potter promotional items, and Jojo went completely above and beyond to be helpful and ensure I found exactly what I was looking for. Fantastic customer service and a great positive attitude. Thank you, Jojo!“

“I've only been to this location twice, during the week around 7:30 PM. But the young lady made my double double coffee perfectly both times. Not to mention that she is an absolute Goddess!!! She should be in Hollywood on the big screen not in Beverly serving coffee. She looks to be Middle Eastern or Italian. Keep up the excellent work!!!“

“Every day, I come in for my iced coffee, and I’m always amazed by how friendly and welcoming all the staff are! ❤ They always make my iced coffee perfectly every time. ☕🧊Shoutout to our amazing Filipina staff! 🇵🇭❤ Thank you for always serving with a smile and making my coffee runs extra special! 🥰“

“I had a really good experience at this Tim Hortons. The staff were all really nice and welcoming, and they were quick to help even though there were quite a few people coming in. My order was taken quickly and everything came out correctly The employee who helped me was especially friendly and made the whole interaction really pleasant. They were patient while taking my order, made sure everything was right, and had a positive attitude the whole time. I also noticed that the staff worked really well together, which made the line move pretty quickly
My food and drink were fresh and everything tasted good. Nothing was missing from my order, and everything was prepared the way I expected. I really appreciate when a restaurant gets the little things right, especially when they’re busy Overall, I’m really happy with my visit. The service was fast, the staff were friendly, and my order was made properly. I’ll definitely be coming back to this location again!“

“The customer service is at this Tim Horton’s is exceptional! My coffee was served hot and I got my food very quickly. The staff is very friendly and the environment is welcoming. Thank you for your amazing work and I will be returning soon!“

“I'd just like to give a shout out to Joseph who works at this location, I was having some troubles with another employee about my order but he stepped in and help me sort it all out before I even got to the window to pay. His customer service skills are amazing. Great service!“

“Oh my goodness I never tasted a rice bowl so amazing in my entire life. Dustin was the one who introduced me to the rice bowl since I wasn’t really knowing what to get today. He had a great smile,personality, and helped my tummy smile today.“

“Update Autumn 2026 (newly renovated)
This is still my favorite Timmies and the staff are consistently fantastic. The new renovations have made it contemporary, open-concept, with a nice clean look.

I love this location. The patio seating outside is great during warm months. After just a few visits the staff recognise us and make us feel welcome, even remembering some of our favourite items“

“I just wanted to leave some positive feedback for the team. I went through the drive-thru one afternoon, and the service was really great. The staff was friendly, and my order was taken quickly and accurately.

I was also impressed with how fast the drive-thru moved. Everything was smooth, and I got my order without a long wait.

Thanks to the team for the great customer service. Keep up the good work!“

“10/10 Experience! ☕

Grabbed a Farmer’s Breakfast Sandwich and an Oreo Mocha Iced Capp—both were fresh and tasted amazing! The team here is super polite, friendly, and fast. Everything was spot on. I'll definitely be coming back!“

“Wonderful location, I am a regular. Food is good and cooked throughly, drinks never disappoint me. JenRey always makes sure I get the right order, and provides very quick service! On the rare chance that I come in on mornings, Scarlet provides some of the best service I’ve ever received, very compassionate and efficient person. No complaints here, but I usually come in later at night and it’s always just one person who seems to be working and closing the store, no matter how busy it gets. Seems like a safety hazard. I thought a canadian company would support its employees better, but I guess not which is highly disappointing considering how hard these people work. Tim Hortons should really take better care of their employees.“

“My first time in Edmonton, I tried this tim hortons place and had a great experience. I especially want to thank Cristina for a great service, you should totally try the cheese pizza (ask for extra cheese its really good)😆👍.“

“I had a wonderful experience at Tim Hortons thanks to Bhupinder. She is very friendly, polite, and provided excellent customer service. Bhupinder made sure my order was prepared correctly and made me feel welcome with a positive attitude and a smile. It’s always great to be served by someone who genuinely cares about customers. Thank you, Bhupinder, for your hard work and outstanding service!“

“This location is a tough one that can unfortunately get a lot of transients or homeless individuals quite frequently so I find some staff are tough towards people that appear homeless abcd it can create issues and harsh behaviour. I understand but everyone has the right to be treated with respect. It's my only issue with this store. It's clean, good is tasty and they are quick.... Its a busy location.“

“I stopped by this Edmonton Tim Hortons near 82 Street Northwest and noticed a big improvement—staff are more attentive and friendly, especially Kim, the manager, who’s clearly dedicated. The place feels cleaner, and orders are usually right, though I’ve had one mix-up with the night shift. It’s busy during rush hours, but parking is easy. Would love to see consistency in service across all shifts!“

“I had a great experience at tim hortons thanks to Garry. He is very friendly and polite. I have trouble deciding what to order, he suggested me the items and they are very delicious. Garry provided excellent customer service. What a nice guy! Thank you Garry.“

“i had a great experience here, especially considering how busy it was. There was a long lineup, but all the staff remained friendly, patient, and professional. Everyone was working hard to serve customers as quickly as possible while still providing great service. I really appreciate the whole team for staying positive and doing their best during such a busy time. Great job to all the staff! Highly recommended! 😊“

“The man working by himself 12:30am on October 10th was outstanding. Super busy night for him with all of the drive thru orders and what looked to be skip the dishes or uber eats orders being fulfilled as well (all by him!). He was super kind and during the whole transaction there was a smile on his face. My drinks were delightful! I hope he gets the recognition he deserves from management. Fabulous employee and incredible work ethic.“

“I stopped by Tim Hortons and had a pretty decent experience. The staff were friendly and worked efficiently, even during a busy time. My coffee was fresh and made just right, and the food was warm and satisfying. The place was clean, making it a nice spot for a quick break. Overall, a reliable stop for drinks and sandwiches. Definitely will come back again in this location. Thank you for the great service, you made my tummy happy!“

“Great experience at Tim Hortons! The service was excellent, and the staff were very friendly, welcoming, and quick. Everything was served fresh and tasted great. Really appreciated the good service and positive attitude. Definitely a great experience — I’ll be coming back again! 😊“

“One of my favourite Timmie’s not because of food or drink but for customer service offered by Miss Hadis , I am your Regular Customer taking ice coffee less sugar and less ice you always making my Drink more enjoyable, I really appreciate for your hard work .“

“Food is always great and true to its name Always Fresh.
Service is fast but also great in checking the accuracy of each orders.
Atmosphere is always friendly and very neighbourly to its patrons such as myself.
I would always comeback to this location not only because it is convenient but also Staff has already familiarized with my order.“

“I recently visited this Tim Hortons, and I have to say it was an excellent experience. The coffee was fresh, the food came out quickly, and everything tasted great. What really stood out, though, was the staff. They were welcoming, patient, and very polite even though it was a busy time. It made the whole visit feel positive and comfortable. This location definitely goes above and beyond, and I’ll be coming back here regularly.“

“I had a great experience with Jatinder. She was professional, friendly, and very helpful throughout the entire process. she listened carefully, communicated clearly, and went above and beyond to make sure everything was handled smoothly. Their positive attitude and strong work ethic truly stood out. I would highly recommend them and appreciate the excellent service they provided. I have been told on the spot to there asian manager lady for getting really best customer service from jatinder.“

“This restaurant has a lot if variety of donuts and muffins that you can’t find in other tims. Spacious place and very clean. Staff are very busy specialy in the morning but they can still manage to smile and have fun while working. Food are great always fresh and hot to eat. I recommend this place where you can relax and meet your friends.“

“I had a great experience at Tim Hortons. The staff were very friendly, welcoming, and provided excellent customer service. My order was prepared quickly and accurately, and well organized. Thank you to the team for making every visit enjoyable. Keep up the great work!“

“This was my regular tims for 8 years. I loved it. Staff is amazing and so friendly. If the drive through was busy. Id go in for my coffee. The workers saw me in line and half the time as I went to pay my coffee was ready. On weekends id bring my boys in for breakfast. The lady making the sandwiches got to know their regular order. Shed come up quickly and ask if its the same 2 breakfast sandwiches. I recently moved and every other tims I go to. Ive been very disappointed. Ive giving one location a few tries. And the coffee is made horribly. After 2 weeks of trying different locations. I decided to detour back to this location. No regrets.“

“I got a small tea. I wasn’t sure what to get and the worker recommended a peppermint tea with honey. Which was really good. She also recommended a cheese tea biscuit and even warmed it up for me. The atmosphere of the store was great. The dining area was clean and very quiet. And the bathrooms were clean as well. It’s definitely very nice to see restaurants still have standards.“

“Stopped in to grab some drinks and snacks. Sat down as it was after dinner. On google the store opens till 10pm but we got asked to leave a few minutes after sitting down, told 8pm was closing time. Had i known that when we ordered to sit down i would of taken stuff to go. Other than, it was a a decent experience.“

“I was having trouble with the app offers and the cashier name EJ was very helpful and patient with me .... I was apologizing for the hassle but she reassured me that it was all good and I didn't feel too bad. The only problem with the store was they didn't have any artisan buns, Iced coffee and not many options for donuts & foods“