Tim Hortons in Edmonton

“I had a great experience at Tim Hortons in Edmonton, thanks to the outstanding service from Manager Mitch. He was incredibly efficient, attentive, and kept everything running smoothly even during a busy time. Orders were handled quickly without sacrificing quality, and his friendly, professional attitude really stood out. It’s clear he leads the team well and values customer satisfaction. Definitely one of the fastest and most pleasant service experiences I’ve had!“

“I use the mobile app, and the order is ready so quick. I never have to wait! Thank you! Awesome food. Delicious coffee. Nutrition information available. Awesome offers each week, in the mobile app. Games for extra points! This Tims location makes my work day so much better!“

“Had a wonderful dining experience! The food was absolutely delicious, fresh, and beautifully presented. The staff were very friendly, attentive, and made us feel welcome from the moment we arrived. The atmosphere was cozy and perfect for enjoying a meal with family or friends. Every dish we tried was full of flavor and worth coming back for. Highly recommend this place if you're looking for great food and excellent service❤️🥰“

“What a great location amazing friendly staff,very fast and totally manage the drive thru, food is always fresh coffee is full and its nice to see a diverse team all friendly and happy to be working there,hats off to great management great service and consistency.“

“Very great experience. Friendly and experienced staff members.

I was at this Tim Horton earlier today then I heard one customer complaining about their coffee. The immigrant customer ended up saying something like “these workers should learn how to speak English”. This really pissed me off especially with the great experience I was having with the workers. Then I opened the reviews and saw that customer complaining here as if he wasn’t the one at fault all along.
p.s I like how the workers handled the situation“

““Outstanding service from the staff member wearing a turban. He was friendly, respectful, efficient, and made me feel valued as a customer. His professionalism and positive attitude really stood out. I appreciate his excellent service and hope he gets recognized.”“

“Every time I head home late night from work, I stop at this Tim Hortons, and honestly, the service is always amazing. Malkeet, in particular, makes the best iced capp. I’ve ever had, and both him and hardeep always treat me like a friend. They really make each visit special.”“

“Staff are very friendly and well mannered, but one staff member in particular has made this location my go to. Finn is the MVE (most valuable employee) of the Oxford Tim’s, he is polite and very thorough on making sure my order is right and that everything tastes as it should. He recognizes my vehicle and my order and makes sure to have a puppy timbit ready for my dog at the window. All the staff are lovely but Finn is the real reason I’m a return customer to this Tim’s, even when it’s not the location closest to me, keep up the great work my dude!!“

“​Visited this Tim Hortons today and was really impressed by how clean and welcoming it was. The staff member at the counter was super polite and patient while taking my order. I grabbed a coffee and some Timbits, and everything tasted exactly like it should. It’s nice to visit a location where the team clearly takes pride in their work. Will definitely be back!“

“Received fabulous service from Didi. She's so warm and friendly, truly embodies service with a smile. I'm a restaurant manager and you guys are lucky I'm on maternity leave or I swear I'd try to steal her lol. I'd kill to have someone like Didi on my team, and I hope she receives the appreciation she deserves!“

“This is location inside the Walmart store is awesome. Every team member working there is very nice and polite towards customers and serving food and beverages really fresh . The quality is just wow . Comfort place to visit after having groceries done“

“This location is usually always busy, but that means (usually) better fresher coffee/food tho you sometimes wait a few mins once you place that order your stuff arrives fast, hot and freshly prepared. The less busy locations (in my opinion) typically u don't wait in line to order, but you WAIT and WAIT for your stuff to get made and (again in my opinion) it usually kind of sucks. NOT the case here at all!“

“This store by far is the best Tims in edmonton i have been going here for years the Manager is the best he know our oured off by heart he always so kind and his staff well there all so kind willing to pay more at this store to see this staff get rewarded for great service“

“Excellent experience every time I visit this Tim Hortons. The team is efficient, polite, and always serves with a smile. The food and coffee are consistently fresh, and the service is quick. A reliable spot for a great start to the day. Highly recommended!“

“My husband and I go here at least once every single day, and i gotta say the morning staff is Amazing!! I love going here in the morning! They are always so friendly and nice! They give service with a smile, and it's so nice to start my day with that kind of energy!
We're so regular there that they usually know our order as soon as my husband says his coffee order lol <3
Keep up the awesome work! We definitely appreciate the hard work you guys and gals do! :)“

“The variant of donuts,muffins and timbits are alot. Have lots of tables,have self service too,the service were so nice,i had chocolate croissant and they offered to reheat which is so good,and the best from all is the cappuccino,tried at 4 different Tim Horton's and this was the best,the balance of the milk and coffee are excellent so it serves hot bit longer and taste really great.“

“A very pleasant Tim Hortons in the UofA area that is located on the ground floor of a large atrium that connects two buildings. Access is off 114 St.

This is a mall type coffee shop with no drive thru window and in this case there is no parking. It's a walking destination. There is lots of seating, some of it comfortable chairs, making for a nice place to have a coffee break. Most of the people using this Tim Hortons work in either of the two large buildings on either side of the atrium. There is also some nice art in the atrium.

When the weather is pleasant there are two nice outdoor semi circular seating areas (not an actual restaurant patio) that are located on the south east corner of 114 St and 87 Ave and the other is at the south west corner of 112 St and 87 Ave (basically the north west and north east corners of this large building)“

“This is our go-to Tim Hortons! One of the reasons we keep coming back is that they're one of the few locations in the area that consistently carries English Breakfast tea.

The evening team is who we usually see, and they are always friendly, welcoming, and provide great customer service. On the rare occasion that a mistake is made with an order, they are quick to apologize and make it right without any hassle.

It's always a positive experience visiting this location, and we appreciate the friendly staff and excellent service. Highly recommend! 😊☕️“

“I had a great experience at Tim Hortons this evening. The evening staff were friendly, welcoming, and provided excellent customer service. They handled orders efficiently, kept a positive attitude even during a busy time, and made sure everything was prepared correctly. It’s always nice to be served by such polite and hardworking people. Keep up the great work“

“Stopped in on a Tuesday evening after a long drive from BC and honestly needed this more than I expected. The staff were incredibly friendly and had my double double ready faster than I could even find a seat. I loved how cozy the inside felt, warm lighting and that familiar Tim's smell that just makes you feel at home no matter where you are in Canada. If you're passing through Edmonton, this location is worth a stop, even if just for the coffee and a butter tart.“

“I got a small tea. I wasn’t sure what to get and the worker recommended a peppermint tea with honey. Which was really good. She also recommended a cheese tea biscuit and even warmed it up for me. The atmosphere of the store was great. The dining area was clean and very quiet. And the bathrooms were clean as well. It’s definitely very nice to see restaurants still have standards.“

“This is the best Tims that I've been to in Edmonton. The staff are extremely kind, helpful, and consistently efficiant. Somehow everyone working here is like this too. I will go out of my way to come here over other Tim's. Thank you all for actually caring, it doesn't go unappreciated 🙏🏻“

“Oh my goodness I never tasted a rice bowl so amazing in my entire life. Dustin was the one who introduced me to the rice bowl since I wasn’t really knowing what to get today. He had a great smile,personality, and helped my tummy smile today.“

“Stopped in to grab some drinks and snacks. Sat down as it was after dinner. On google the store opens till 10pm but we got asked to leave a few minutes after sitting down, told 8pm was closing time. Had i known that when we ordered to sit down i would of taken stuff to go. Other than, it was a a decent experience.“

“I always have a wonderful experience at Tim Hortons! 🤩 The food is consistently delicious 🍩, and the service is always friendly and efficient. The atmosphere is cozy and inviting, making it a perfect spot to relax. ☕😋“

“This is the definition of what a Tim Hortons should be. All staff are super friendly, warm and kind. People feel comfortable and theres always a full house of people meeting, reconnecting and eating. Decor is great and shouldnt be changed- love that the coffee cup fixtures are still here. Dont change fr.“

“Great customer service. The staff is very professional. I went there to try iced macha latte and it was so amazing. The employee over there name Gagan, She helped me with my drink and she made my drink amazing. Strongly recommend this place for others. Again thanks for the drink.“

“I had a great experience at Tim Hortons. The staff were very friendly, welcoming, and provided excellent customer service. My order was prepared quickly and accurately, and well organized. Thank you to the team for making every visit enjoyable. Keep up the great work!“

“This is the BEST Tim’s I’ve ever been to… The service is always fast and the orders are always right. The workers are very friendly and helpful. They actually fill up my coffee to the line on the cup which most Tim’s employees are too lazy to do!!! So grateful to have this store next to my home, they are my daily coffee stop (: Thank you to all the hard workers that help maintain this perfect service!!!“

“I love going to Tim Hortons now. Because I never hears the words I don't understand. I am so happy that Tim Hortons is allowing the filipino community back into Tim Hortons. Now, I don't mind giving tips at Tim Hortons just for coffee.“

“I just wanted to leave some positive feedback for the team. I went through the drive-thru one afternoon, and the service was really great. The staff was friendly, and my order was taken quickly and accurately.

I was also impressed with how fast the drive-thru moved. Everything was smooth, and I got my order without a long wait.

Thanks to the team for the great customer service. Keep up the good work!“

“One of the nice Tim Hortons, the staff are very nice, helpful, understanding and professionals. They got my orders right and the place was clean. For except there were some rude customers there and I can’t blame them for that 🤣. Customers also need to behave and be respectful 👀.“

“One of my favourite Timmie’s not because of food or drink but for customer service offered by Miss Hadis , I am your Regular Customer taking ice coffee less sugar and less ice you always making my Drink more enjoyable, I really appreciate for your hard work .“

“I came in Tuesday morning, drive-thru is crazy so I went in to get my Tim's. Zianne was amazing, helping with a great smile and service was fast. Order was exactly what I ordered. I always find this location has a lot of staffs for walk-in. Keep up the good work, and Thank you, Zianne“

“I had an amazing experience at Tim Horton From the moment I walked in, the staff was incredibly friendly and attentive. They made me feel welcome right away, and it was clear they genuinely cared about providing great service. I had a question about the menu, and the server took the time to explain everything in detail and even offered suggestions based on what I liked. The service was fast without feeling rushed, and everything was served exactly as I requested. I really appreciated how the staff was always checking in to make sure I had everything I needed. It made a huge difference to my overall experience.“

“I’ve been coming to this Tims for around a year now, the staff are always friendly and fast with orders. Manginder normally takes my order, he is a bright start to the day and always asks how I’m doing. His care and kindness keeps me coming back for coffee!

Hot tip for busy days: order ahead on the app and give plenty of time before you pick up. If you order in line and there’s 50 people infront of you for lunch, of course you’ll be waiting a while for your food!“

“Tim Hortons delivers comfort food that’s straightforward, affordable, and familiar. It’s not the most gourmet option, but it’s reliable—perfect for studying, hanging out, or just grabbing something quick before school. If you enjoy warm pastries, light coffee, and budget-friendly snacks, Tim Hortons is always a solid choice.“

“The Tim Hortons in our building deserves a shout‑out. The staff recognize you the moment you walk through the door, and that personal touch makes all the difference. The service is consistently amazing, fast, friendly, and genuinely welcoming.“

“I visited there and served by Bhupinder Kaur
Great experience every time I visit! The coffee is always fresh, the food is tasty, and the staff are friendly and welcoming. Service is quick, even during busy hours. The restaurant is clean and comfortable, making it a great place to grab breakfast or a coffee break. Highly recommended“

“I just noticed they gave me an oatmeal raisin cookies instead of a chocolate chunk cookie 😭😭chocolate chunk is on the receipt, not oatmeal raisin, but mistakes happen so I can’t be mad. Also low-key they just put me onto oatmeal raisin. It’s actually pretty good never would’ve tried it otherwise lol so thank you Tim Hortons for making really good cookies.🫶🏽🤗“

“My wife and I come here almost every single day..sometimes multiple times in one day haha. We always get a French Vanilla and a double double. The brother and sister (don't know their names yet) literally make our days better. They are so friendly and we always get excited to see them. 10* for each of them.“

“I came in during a busy morning rush, and I was blown away by how fast and friendly the service was. The staff were incredibly polite and handled the line quickly without compromising on quality. My coffee was perfect and my order was ready in minutes. Great teamwork and great energy – thank you!“

“Excellent customer service. Ramandeep is always polite, friendly, and welcoming. She does a great job recommending new drinks and is knowledgeable about the menu. Her positive attitude consistently makes my visits to Tim Hortons enjoyable. Highly recommend😊“

“Tim Hortons is always a solid choice,great coffee, tasty snacks, and good vibes. Their iced cappuccino and breakfast sandwiches are my go-to. What really stands out, though, is the staff. They're consistently friendly, patient, and quick, even during the busy morning rush. You can tell they work hard to keep things running smoothly. Big shoutout to the team,they make every visit better!“

“I’m a regular customer who always stops by in the evening for a medium double-double and a plain donut with butter. The service is always great — friendly staff, quick service, and consistent quality. Really appreciate the great work they do every day!“

“My first time in Edmonton, I tried this tim hortons place and had a great experience. I especially want to thank Cristina for a great service, you should totally try the cheese pizza (ask for extra cheese its really good)😆👍.“

“I recently visited this Tim Hortons, and I have to say it was an excellent experience. The coffee was fresh, the food came out quickly, and everything tasted great. What really stood out, though, was the staff. They were welcoming, patient, and very polite even though it was a busy time. It made the whole visit feel positive and comfortable. This location definitely goes above and beyond, and I’ll be coming back here regularly.“

“I was having trouble with the app offers and the cashier name EJ was very helpful and patient with me .... I was apologizing for the hassle but she reassured me that it was all good and I didn't feel too bad. The only problem with the store was they didn't have any artisan buns, Iced coffee and not many options for donuts & foods“

“I stopped by Tim Hortons and had a pretty decent experience. The staff were friendly and worked efficiently, even during a busy time. My coffee was fresh and made just right, and the food was warm and satisfying. The place was clean, making it a nice spot for a quick break. Overall, a reliable stop for drinks and sandwiches. Definitely will come back again in this location. Thank you for the great service, you made my tummy happy!“

“We've been to your store and seen that there's a new staff. She's very accommodating and inform us that she's new that's why she's not yet familiar with all the products of tims. But were very happy that she takes and served our orders correctly. That's a very good job. We will surely come again!“