McDonald's in Mesa

“Katrina made our day. We're dairy intolerant and ordered a caramel macchiato. She personally came to the window and explained how it was made with whole milk and how we would like to substitute the milk.a few seconds longer but it was great customer service and we'll return to this mc Donald's. She's a great hire!“

“I went in yesterday at around 3. The store was clearly understaffed. They were out of ice,straws,receipt paper and more.

>>>>> BUT <<<<<<
the reason for my 4 starts is due to the ONLY guy doing anything. I didn't get his name but he DESERVES raise. People were complaining left and right about cups, ice ect.. He was very fast and professional while having a greeting smile the whole time with no help out front! The manager in the black shirt was there walking around like nothing was happening. They were extremely busy,you'd think the manager would step in to assist. That man deserves more then they're doing for him. At one moment I notice him walk outside to bring someone their order,he stops to take a deep breath then walks in and continues working hard. At that moment I could tell he was so worn out,but you'd never guess it by how he switches into work mode as soon as he stepped back in the restaurant.

McDonald's do better better for him!“

“Everybody knows McDonald's is pretty awesome. I like their coffee because it's 80 cents cheaper than Circle K. And it doesn't make me jittery even though it's caffeinated. Good stuff man. If you drink it at the McDonald's you can get a refill so you can't beat it !“

“The staff was quick and ready to take my order which I'm happy about since most McDonalds' takes 10 minutes to notice your even in the store, all attention to the drive through. One worker was especially helpful getting my order ready to go, made sure it was bike ride proof since she herself chooses not to drive, and that really made me feel cared for. Good job to this store“

“Never have any issues here. Friendly and quick.

*remember this is Mcdonalds not a 5 star restaurant for all the people saying how horrible the food or service is. They deal with people complaining all day get off their backs and eat your damn food. 😘“

“Clean, friendly service, and the food was hot and tasty. My late father and his Knights of Columbus friends would get their coffee and hang out here frequently. Dad wasn't kidding, Mark runs a great store here and it was nice to meet him.“

“Took a little time to get our food in the drive thru, but it was the dinner rush so that was expected. But the server who brought out our food, Malaysia like the country (as she jokingly introduced herself), more than made up for the wait. Her energy was incredible—her smile was infectious, and she was so genuinely sweet! She ran back and forth making sure we got everything we needed, and was a true pleasure to talk to. Would definitely go back here if she was working!“

“It’s McDonalds, but one of the more effectively run stores.

Everything is constantly being cleaned/monitored and it does not go unnoticed.

I will say this location is rough to get into turn wise. Food is usually hot and fresh.

Overall, good but still just McDonalds.“

“The breakfast / sometimes lunch employees are awesome. Especially this week, my favorite is the newer girl. I think she said her name was Chloe, she is amazing! Very kind, remembers details and always compliments me with a smile and great tone. She is a ball of sunshine, not what I expected coming to a mcdonalds. Most of the managers are very kind, they’re pretty young, so I am impressed. The nighttime crew and manager sucks so don’t go at night, the ones that take your money at the first window are usually not as nice and seem like they hate their job but there’s a nice woman who always chitchats kindly, she has winged eyeliner, didn’t know her name.. Although, the biscuits are always hard, It’s great when they don’t make you pull around. I hope it stays this way, because I have had some really bad experiences here.“

“This is my favorite mcdonalds and the people at the drive through are the most polite. I had been hiking 6 hours in the heat yesterday and couldn't find a place with water and now I ask for a water cup last second in the drive through and he already had a large ice cup ready so that made my day 5 stars.“

“The nicest staff I’ve ever came across at a McDonald’s. They’re usually rude… and I don’t blame them honestly. They likely get paid jack and have to deal with a ton of people daily. However, everyone in this location had a smile on. It felt like I was at Dutch Bros or Chick Fil A. You can always tell when places treat their workers well. McD’s as a corporation is ruthless but maybe this franchise has a good manager!“

“When I went in there today to get myself a simple soda it was very hot outside and I was welcomed in by the people of the front counter to allowed me to have a small soda and they even provided cold water for my journey on the bicycle one of the friendliest McDonald's I've been in for a long time I had a very good long talk with one of the employees about the management opportunities at McDonald's restaurant corporation in hamburger University I think that anybody that works for this opportunities“

“I had a great experience at this McDonald’s thanks to Daniel! He was incredibly helpful, friendly, and professional from the moment I walked in. He made sure my order was exactly right and went above and beyond to make sure everything was fresh and hot. The food came out quickly and tasted excellent. Probably the best McDonald’s meal I’ve had in a while. I will definitely be coming back.“

“There was a guy on a bicycle in the drive-through in front of me who was being very rude about a bag or something. The person in the window handled it very professionally and was very nice to me immediately after and I’m very impressed with the level of professionalism at this location!“

“Honestly one of the better McDonald’s locations I’ve been to. Everything was running smooth—from ordering on the touchscreen to getting my food quick with no issues. Staff seemed organized and on top of things, which you don’t always see.

Food came out hot and fresh, fries were actually made right (which is rare 😂), and the place itself was clean inside. Even the play area looked well kept. Overall just a solid, stress-free experience.

Definitely one of those locations you can rely on when you just want things done right 👍“

“The only McDonald's that doesn't let you get a Sausage Egg & CHEESE Biscuit.They have Bacon Egg & Cheese Biscuit...They have Sausage Egg & Cheese McGrittle...They have Sausage Egg Biscuit...It makes no sense.Service takes a little longer than other McDonald's, even when there are no other orders being made, 5-15 minutes instead of 2-5, so I'd definitely recommend using the app“

“This location is good. Moreen, I believe that was her name. She has a great energy and went the extra mile for each guest. Sadly the MANAGER who was setting the food on the counter and calling out the orders was very cold , rude and really mean to her staff. Her face and body language really shows she hates her job. All the other staff was amazing.“

“Ordered online, but went in to pick up drive thru lane was backed up...which is a good sign.. locals must really enjoy it. I had the sausage egg and cheese biscuit meal with med coffee all tasted fresh. The young man at the counter it was very pleasant and friendly“

“Amazingly fresh food, and quick delivery. Lovely staff, especially Pam, super friendly and pleasant. Loved how clean and welcoming it was inside, would definitely recommend for a nice lunch with family. Will be coming black!

Kid-friendliness: One of the staff members, Pam, adored my little brother, she was so welcoming and friendly, she even promoted the McDonald’s app and let us know how could get rewards.“

“Honestly can say I was pretty wowed today during my visit at this location. I Came with my wife and boys, and usually don't recieve the best service at this location, however, Doc really went out of his way to ensure we were taken care of start to finish. He had a lot going on, yet still extended great care with a smile. Happily surprised. Amazing service, Doc! Thank you 🔥“

“I want to say this manager on site in the late afternoon its the best. I went inside to tell him about my horrible experienced at another mcdonald's location and he went out of his way to make it better. He made my day and most likely my sons day as my son was crying cuz he wanted a black boo bucket. I'm so grateful to him. They need more people like him.“

“Verily, this be the fairest McDonald’s mine eyes hath seen, Where food and service doth reign supreme. A cheeseburger most wondrous, seasoned with care,
Its flavor could summon spirits from their lair. An absolute delight, a feast divine, Where mortal fare doth taste like wine.“